1. Cory D. Giacalone
9 River Bluff, Elgin, IL 60120 • 847-525-7049 • corydgiacalone@yahoo.com
Experienced Insurance Producer with Illinois License for Property & Casualty
Career Summary
Customer-focused and award winning Illinois Insurance Producer with more than 8 years of sales experience and over 2 years
licensed for property & casualty. Proven track record of increasing agency policy count by acquiring new clientele thru lead
databases, cross selling, cold calling, setting up quote mailing systems based off x-dates and referrals. Proficient in negotiation
skills and conflict resolution with a strong belief in customer satisfaction. I use collaboration, strong interpersonal and
organizational skills, flexibility, and problem solving on a daily basis.
Experience
Farmers Insurance, West Dundee, Illinois 2006-2015
Agency Insurance Producer 2012-Present
Customer Service Representative 2006-2012
• Awarded Toppers Club Achievement in 2012 & 2013, making it into the top 10 percent of agents in sales the company
nationwide.
• Top insurance producer in agency for the past three years.
• Licensed in Illinois for Property & Casualty and able to obtain licenses in other states as well.
• Managed multiple simultaneous possible and new business clientele with selling and processing of policies, contracts and
paperwork using organization, attention to detail, customer service and my ability to work in a fast paced environment.
• Implemented new advertising and social media campaigns that increased traffic and incoming sales.
• Created and maintained Facebook page, Yelp, and online profile at www.Farmers.com
• Maintained and monitored new clients to drive up sales in cross-selling.
• Built rapport with existing and potential customers.
• Handled many transitions of company operating systems and also policy product and branding changes.
• Acted as office manager when staff and head agent was away, maintained existing client base of more than 3,500 clients
with billing, policy changes, claims assistance, returning voicemails while still actively selling, and cross selling.
• Inspected property, examining its general condition, type of construction, & age to decide if it is a good insurance risk.
• Increased insurance awareness by routinely taking insurance courses.
• Proficient in Windows, Mac, Microsoft Office, Internet, Farmers Dashboard, and Email.
• Created innovative new brochures and mailing content for the agency.
Education & Achievements
Licensed in Illinois for Property & Casualty, 2013-Present
State of Illinois currently and able to obtain licenses in other states as well.
Some College, Business Administration, 2006-2007
Western Illinois University
Eagle Scout Award, 2004
Boy Scouts of America
Less than 3.9% of all Boy Scouts in 2004 achieved the Eagle Scout Rank.