1. Samuel Brandon
33 Ashmont St Apt 3
Dorchester MA 02124
samuel.brandon1919@gmail.com
857-261-4222
Objectives: Full time employment with organization where 6 years administration and customer service
experience along with 3 years field research and coordination experience would be an asset.
Qualifications:
• Coordination, compliance to state and federal regulation for: debt collection, distribution of controlled
substance (Methadone) and FDIC and SEC regulations,
• Time management,
• Utilizing Microsoft Office Excel People soft and various other programs to support company projects,
• Logistics data entry, analyzing data,
• Training individuals or groups,
• public speaking,
• Developing projects in conjunction with peers to complete daily and long term goals.
Education:
University Massachusetts Boston Boston, MA
Human Services Studies 124 credits
02/2015-Present
Nielsen Media/Field Technician
• Establish and maintain relationships from randomly selected Panel Members.
• Responsible for prioritizing, scheduling, and completing all work following established policy and
guidelines in an assigned territory.
• Responsible for maintaining work assignments to meet various Nielsen objectives and
performance goals including Market and Sample commitments, contractual requirements, quality
standards, policy and procedural requirements, and customer satisfaction.
• Responsible for accurately collecting and reporting Panel demographics and audience information
using Nielsen proprietary software.
• Responsible for diagnosing and troubleshooting data / equipment and taking necessary corrective
action to collect and retrieve accurate audience data.
• Ensure collection and transmission equipment is properly installed and configured in Nielsen
Panels to transmit necessary audience data.
• Maintains company assets following Field policy including in-home networking software and
equipment, company car, laptop, and company expense account.
• Educates and coaches Panel members on operation and usage of Nielsen equipment to ensure
optimum performance results.
• Coaches each Panel member regarding security procedures and expected participation
responsibilities to protect the integrity of the Nielsen sample.
• Must use negotiation skills to gain and maintain cooperation of Panel members, solicit additional
participation in Nielsen samples, such as PC measurement, portable video, and others.
• Must use negotiation skills to work with phone, voice, data, and content providers

2. 08/2014-02/2015
Securitas Inc-Guard/Concierge Boston, MA
• Provide outstanding customer service to guest of hotel and residential buildings
• Inspect building for various hazard and maintenance issue and report to appropriate departments
• Remove guest that cause disturbance or damage to building/hotel
• Assist in trouble shooting minor technical issue: television and AC
• Complete daily comprehensive reports of all activity
• Screening guest
• Effectively communicate with tenants, guest, staff and outside vendors
02/2012- 12/2013 Boston, MA
Boston Center for Youth and Families- Resource Coordinator
• Complied with reporting and procedure mandates given by the state grant
• Quality assurance of contracted partners by conducting site visits and conducting monthly
meetings
• Job development and training for proven risk demographic
• Transitional employment for proven risk demographic
• Career placement for proven risk demographic
• Career exploration for proven risk demographic
• Facilitating job training workshops for proven risk demographic
• Demonstrated effective organization skills
• Managed the logistics of numerous site visits, face to face meetings and administrative paperwork
• Demonstrated the ability to affectively meet deadlines
• Comprehensive monthly reporting of programs progress
• Developed comprehensive services and success models for individuals with CORI limitations,
mental disabilities and learning disabilities
• Monitors program activities for compliance with standards.
• Analyzed data
• Coordinated monthly meetings with Community based organization
• Proven ability to be available and flexible
• Ability to maintain confidentiality regarding sensitive information at every level
08/2011-02/2012
Roxbury Comprehensive Community Health-Administration deescalate
• Complied guidelines of: HIPPA, CSAT,SAMHSA
• Administrator at community methadone clinic
• Daily reporting and data entry
• Ability to comply to all federal and state medical regulations
• Managing the logistics of serving over100 patients per day
• Demonstrated the ability to meet deadlines
• Enforced Clinic policies ranging from suspensions to termination of services
• Ensured Patients of Clinic received correct dosage and crossed referenced inventory
• Tracking usage of methadone to prepare for State and Federal reports
02/2009-04/2009 Boston, MA
Boston Capital Management- Precious Metal Broker
• Complied with all regulations of FDIC and SEC
• Educated potential customers on the benefit of investing in Precious Metals
• Cold called over 1500 clients per week while meeting a daily requirement of 300 calls per day
• Built rapport with customers to develop business relationships

3. • Prioritized clients based on amounts of investments
• Abided by company policy of $5,000 minimum investment and held myself to own standard of
$10,000 minimum investment
• Followed leads from reliable lead generator database as well as independent research
• Mastered the art of getting passed secretary and other gate keepers
• Generated over $300,000 in new business investments
11/2008- 12/2010 Quincy, MA
Daniels Law Offices P.C- Litigations administrator
• Complied with all MA state regulations of the Fair Debt Collection Act
• Manage debtors by doing extensive research: comprehensive profile research, credit score
research, criminal records, registry of deeds records and incarceration
• Consulting with debtors providing guidance and alternatives to legal actions
• Negotiated payment plans and schedules
• Training new hires on company procedures and federal debt collection regulations.
• Process and manufacture checks to various courts for court fees
• Reduced error rates for company saving them thousands in liability fees
08/2008-12/2011 Boston, MA
Elliot Human Services-Youth Worker
• Youth Worker in Young males detention center,
• Ensured the safety of staff and residents at facility,
• Completed hourly log reports for state review,
• Conducted inventory counts of medication and supplies,
• Ensured residents received proper medical dosage as prescribed by physicians,
• Engage in activities with residents such as: sports, board games and video games, field trips and
medical visits,
• Transported residents in restraints waist cuffs feet cuffs hand cuffs, conducted room searches,
• Deescalate situations both verbally and physically
03-2006-08/2008 Canton, MA
Computershare Inc- Transfer Agent and Correspondent
• Complied with all regulations of FDIC and SEC
• Transfer Agent of common stock for over 14,000 companies while providing outstanding
personalized customer services
• Provided account balances for shareholders as well as buying and selling shares of common stock.
I assisted with the transfer of ownership of stock and confidential financial data. I worked closely
with stockbrokers, CPAs and financial advisors to calculate cost basis.
• I explained exchanges and exchange rates of a number of company mergers and spin-offs.
• Within first 6 months of employment received promotion from transfer agent to Correspondent
• 4% error rate in production of correspondents for last 18 months of employment