1. James D. Bigley Page 1
James D. Bigley
100 Stream Crossing – Cibolo, TX 78108
Cell: (210) 241-9496
James.bigley@yahoo.com
EXECUTIVE PROFILE
Strategic Planning Continuous Improvement Quality Management Six Sigma Certified
• Mission Critical Projects
• Project Management
• Cost Management
• Procurement, Domestic,
International
• Process Improvement
• Policy Development
• Inspections / Audits
• P & L Management
• Industry Cross Functionality
• Best Practice Implementation
• Organizational Leadership
• Foreign Trade Zone Operations
PROFESSIONAL EXPERIENCE
ISS Facilities Services, Texas, 03/2014 – 04/2016
Senior Procurement Category Manager
• Managed total spend of over $100MM for multiple consumable categories (international and domestic)
such as uniforms, cleaning supplies, MRO, auto fleet, equipment, leasing, office, and numerous more.
• Planned, executed, negotiated RFI’s/RFP’s for multiple product categories including prebates, rebates,
KPI’s, payment terms, and cost savings.
• Manages day to day operations of the procurement department and multiple employees for designated
categories.
• Drafted and reviewed supplier contracts with assistance of the Legal Department.
• Drafted and implemented project plans of new procurement programs across multiple categories.
• Incurred $3MM in savings by implementing P&P’s and cost savings measures as the fleet manager of over
500 vehicles. Directly negotiated with OEM’s and leasing management company.
• Negotiated contracts and managed operating leases for equipment, taxes, buyouts, and closing of leases
which incurred savings of $800K per year.
• Categorized and implemented the MRO program in the United States and Canada which incurred savings
of $700K, standardized products, and reduced suppliers for the category.
• Managed the RFI/RFP process, contract drafting, and project implementation of the cleaning supply
category. Improvement included consolidating spend of $25MM per year, implementing correct costing,
EDI, and catalog process. Savings incurred of $2MM per year.
Operational Technologies, San Antonio, Texas, 10/2009 – 03/2014
Director of Procurement and Inventory Control
• Designed, implemented, and administered an ISO9001/TL9000 compliant end-to-end system to manage
$100MM in annual purchases that produced a ‘flawless’ comment during the 2013 ISO audit.
• Streamlined/ automated procurement processes by implementing automated credit card services, E-
Procurement, and automated AR/AP transactions.
• Increased cash flow by increasing net terms of suppliers.
• Established policies and procedures and renegotiated contracts in order to litigate risk and reduce cost.
• Directed the activities of more than two hundred workers in the Procurement, Inventory, and Warehouse
Departments in the United States and Mexico supporting four production facilities, two cross dock
facilities, and a foreign trade zone facility while sourcing from domestic and international markets.
• Reduced on hand and on order inventory from $33MM to an average $7.1MM by improving forecasting
accuracy, supplier relations, and creating departmental SOPs.
• Eliminated raw material shortages and material expediting while decreasing days on hand from 500 to 90.
• Decreased operating costs by reducing waste streams by $300K a year, generated over $750K in recycling
revenue, and improved P&L profit contribution by $1.1MM annually.
• Reduced packaging COGS by $0.04 per case generating an annual savings of $900K by re-engineering
packaging configuration and renegotiating purchase prices.
• Established corporate-wide ISO 9001 policies and procedures for cycle counting, root cause analysis,
month end physical inventory, and shipping and receiving.
• Reduced freight costs by brokering freight and establishing mandatory FTL shipments.

2. James D. Bigley Page 2
Director of Business Development / General Manager of Logistix Recycling 12/2010 – 02/2013
Operational Technologies, San Antonio, Texas
• Led Domestic and international sales and business development initiatives for OpTech and its divisions
including Recycling, Telecommunications, Manufacturing, Transportation, Warehousing, and Foreign
Trade Zone Operations.
• Increased revenue by $5MM (14% of company revenue) in the Recycling, Warehousing, Transportation,
and Foreign Trade Zone Divisions.
• Total oversight of the Logistix Recycling United States and Mexico start-up and operations with over 150
personnel. Responsibilities included procurement, business development, commodity pricing, marketing,
sales, customer service, production, payables, receiving and shipping, budgeting, and P&L analysis. Project
lead in selling of Logistix Recycling 02/28/2013.
C.H. Guenther & Son, Inc., San Antonio, Texas, 05/2002 – 10/2009
Corporate Inventory Manager/Supply Chain Analyst
• Provided analysis and modeling to support the corporate supply chain, including five food production
facilities producing over 30MM cases per year in the United States and two facilities in England.
• Initiated productivity and performance management programs to reduce costs in operations corporate wide
through establishing key performance indicators and lean manufacturing principals.
• Operations project manager responsible for implementing a corporate-wide WMS.
• Authored corporate-wide supply chain policy and procedures including procurement, warehousing, and
transportation.
• Directed the activities of production scheduling and receiving with eleven associates and two managers.
• Developed and implemented production plans for seasonal builds, capital projects, outside storage, and
production plan recasts.
• Reduced production downtime by 28% by decreasing raw material shortages and production changeovers,
improving product sequencing, and establishing production rules.
• Created Excel spreadsheets and Access databases to assist in daily planning and sequencing of production
scheduling to reduce shortages. Decreased customer shortages by 50% in FY09 compared to FY08 and
FY07.
• Supply chain business process owner for company acquisitions. Project owner responsible for establishing
and executing process flows for the enterprise resource planning system including purchasing, material
requirements, master production scheduling, production control, inventory management, capacity planning,
and warehousing.
• Managed $10MM worth of inventory (with over 300 line items, over 800 raw materials, an average on
hand balance of 400,000 units turning every 14 days) within a fast paced manufacturing/warehousing
MRPII environment.
• Managed capital expenditures and budget of $450K coming in under budget by $31K.
• Lowered labor costs by $40,000 annually using lean methodologies such as implementing corporate-wide
Kanbans and 5S methodologies.
• Decreased material usage variance losses from $360K to a gain of over $200K ($560K net improvement)
through scrap reduction, bill of material error correction, obsolescence prevention, and implementation of
policies and procedures to streamline the physical inventory count process.
• Generated savings of over $100K and improved quality of material by streamlining material flows through
development of supplier relationships.
Prior Experience 1995-2002
• FedEx Express – Supervised 10 employees for operations at the FedEx Alliance International Hub.
• United States Forest Service – Wildfire firefighter, squad boss, and law enforcement.
EDUCATION – CERTIFICATIONS
B.B.A., Logistics– August 2002
University of North Texas, Denton, Texas
Six Sigma Green/Black Belt Certified
AWARDS
4 FedEx Employee Recognition Awards
C.H. Guenther & Son, Inc. SSQS
GRAVY Employee Recognition Award
COMMUNITY INVOLVEMENT
Business Development Council – City of Cibolo/ Homes for Troops/ Founder of Fit for The Fight (www.f4tf.com)