1. Holly M. Anderson 1244 Upland Ave Ft. Wright, KY 41011
859-630-7187
OBJECTIVE
My objective is to obtain a position in a professional office environment where my skills are valued and can benefit the
organization. I have a strong dedication to customer service and I possess exceptional communication and negotiation
skills. I am a driven sales performer who meets challenges head-on by proposing different approaches incorporating
teamwork. My strong leadership and organizational habits have proven profitable returns in all areas of professional
relationships.
PROFESSIONAL EXPERIENCE

2. Weltman, Weinberg & Reis, LPA Cincinnati, OH
2010-2014
Legal Collector
• Exceptional customer service skills demonstrating professional empathy. Ensures the swift
resolution of customer issues while complying with company policies and FDCPA.
• Prepares files for legal actions – receives judgments and researches methods to accomplish
execution per state and client guidelines.
• Exceeds 75 calls per day and working over 100 files daily.
RiverCenter Health Club Covington, KY 2008-2010
Facility Director & Massage Therapist
• Managed small health club in corporate office of Five Seasons with 3 staff
• Massage therapist for members
• Prepared EFT’s for 200 memberships, including collections
Northern Kentucky University (Independent Contract) 2006-2008 Highland Heights, KY
Faculty/Staff Massage Therapist for University Wellness Program
• Designed and implemented a Wellness iniative on campus to be the faculty/staff massage
therapist.
• Self promoted on-site services, special events, sports club contacts and heath fairs on campus
using several methods of marketing.
Mi Salon & Spa Florence, KY 2005 -2006
Licensed Massage Therapist (NCTMB Certified)
• Performed massage in spa to clients, managing appointments.
• Worked in scheduling; operating an 8 line switchboard for 76 salon/spa service technicians.
Delta Airlines Hebron, KY 1998-2001
Customer Service and Gate Agent
• Managed 3-5 flights per day greeting aircraft, running flight reports, assisting passengers and
meeting departure times for regional airline
Fischer Homes, Inc. Crestview Hills, KY 1993-1997
Department Coordinator for Architecture and Development / Outside Sales
• Administrative assistant to head architect and 17 employees preparing blueprints and
applications for building/zoning permits for new construction.
• Assisted in research of new products in home design.
• Worked in the field as a sales representative opening a new community in Lebanon, OH guiding
customers from contract through construction to closing.
2014-Present
Legal Secretary
• Performs all administrative duties for firms six (6) attorneys.
• Prepares legal documents and filings for legal actions – managing the legal flow to judgments
and researches methods to accomplish execution per state and client guidelines.
• Works in a team environment to manage three (3) states and the court systems within,
representing client guidelines and firm goals.