1. Denise Devin
Address: 19 The Close, Millmount Abbey, Drogheda, Co Meath
Mobile: 086-3540775
Email: denisedevin@outlook.com
Professional profile
A forward-thinking, ambitious and target driven Area Manager with a career spanning more than a decade which has led
to the development of a vast spectrum of transferable skills, including assertiveness, communication, problem solving
and time management. An inspirational and effective leader who is able to motivate teams whilst driving sales and
maximising growth. Combines exemplary customer service and negotiation skills with the ability to influence business
critical decisions. Extremely organised and highly self-motivated, with a background in achieving and exceeding targets
and meeting tight deadlines, performing exceptionally well in a highly pressurised working environments. Fully
committed to continuing professional development and looking forward to adding significant value to a business.
Objective
Currently looking for a new and challenging opportunity to utilise expertise and transferable skills to pursue a career
change, whilst also allowing for further personal and professional development.
Further skills
IT Proficiency: Microsoft Office Including Access, Excel and PowerPoint
Languages: French (Basic) and Irish (Intermediate)
Career summary
2008-Date
2013-Date
Choice Homestore
Area Manager
Key Achievements
• Tasked specifically with managing the opening of 12,000 square foot stores within the first three months with one
of the stores from an empty shell into a flagship store within four weeks
• Proven ability to work under considerable pressure and demonstrating key skills in leadership, communication and
planning
• Contributing directly to the personal and professional development of staff by guiding them from Sales Assistants to
Supervisors and then through management
Responsibilities
• Responsible for recruitment across all six stores including interviewing candidates, managing the training and
development of staff and overall accountability in the capacity as HR Manager for the six stores
• Held overall accountability for ensuring that store managers and their staff maintain the stores exceptional
standards
• Ensuring all work was coordinated requiring considerable skills in organisation and prioritisation
• Overseeing that products are properly merchandised at all times and that all policies are adhered to
• Providing key support to managers whilst also motivating, encouraging and providing constructive guidance
• Proactively and promptly resolving any customer issues
• Taking the lead during the current rebrand in store through the use of point of sale and product placement
• Managing the seamless running of the opening of the new stores including delegating duties and merchandising the
store
• Identifying key sellers to boast opening sales and maintaining the standards of excellent customer service through
the implementation of the ALF Dunbar customer service programme You are the Difference
• Overall accountability for six stores and ensuring their individual performance
• Delivering training to staff in conjunction with the company policies and procedures in order to develop their
potential
• Responsible for all aspects of merchandising and writing weekly rosters to ensure they meet with budgets
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2. Denise Devin
Career summary continued
2009-2013 Store Manager
• Responsible for all aspects of the daily running of the store including merchandising, ensuring the delivery of
excellent customer service, staff development and performance
• Oversaw the achievement of sales targets, time management and frequently communicated operational
performance to Head Office
2008 Store Supervisor
• Managed all store operations including preparing rotas, supervising and delegating staff in addition to delivering
staff training
2003-2008 Sales Advisor, Valueland
• Consistently delivered excellent customer service, processed cash transactions and involved directly in stock control
2002-2003 Factory Operator, Kileen Steel Wool
Education and qualifications
Certificate
Certificate
Diploma
2.1 Employment Law, Dundalk Institute of Technology (2014)
2.1 Human Resource Management, Dundalk Institute of Technology (2013)
Purchasing and Supply Management, Communications and Management Institute (2011)
Masters
Bachelor
Bachelor
Higher Certificate
Leaving Certificate
2.1 Business Studies in Marketing and Entrepreneurship, Dundalk Institute of Technology (2008)
2.2 Business Studies Management and Administration, Dundalk Institute of Technology (2007)
2.2 Business Studies Management and Administration (Ordinary) (2006)
2.2 Business Studies, Dundalk Institute of Technology (2005)
Sacred Heard Secondary School (2003)
Personal details
Driving Licence Full/Clean
Interests Include Walking and Reading
References are available on request
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