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Andrew Evenden 
Secaucus, New Jersey 07094 
Cell: 347-761-5257 : andrewevenden@me.com 
Career Overview 
An experience retail professional who has worked for brands which represent the highest stand-ards 
of people, product and especially service service. Performed store management roles, with 
accountability for up to $25 million in sales, oversaw 120 hourly employees and 7 management 
team members. Transitioned into a corporate role managing the Operations & Marketing func-tions 
for a Store chain of 25, which exceeded $200 million in sales across 8 countries. 
Core Strengths 
Budget Management P&L analysis 
Events Planning Strategic Planning 
Relationship Building Performance Management 
Servant Leadership Market analysis 
Operational Agility Planning/implementation in new store markets 
Business development Management of merchandising and creative teams 
Accomplishments 
• Member of the team that created/implemented new Store openings in four different coun-tries 
• Orchestrated the change of a mystery shop program from one vendor to another from in-ception 
to roll out which resulted in better guest experience and cost saving 
• Responsible for the development and execution of the 250 year anniversary celebration of 
the Hamley’s brand 
• Recruitment and development of 3 marketing/events coordinators who supported the flag-ship 
locations. 
• Part of development team for ‘Project Go’, which reorganized all operational functions of 
the business. Designated Store Manager who was charged with the effective rollout to the 
District Manager team across Europe. 
 Opening manager for the Hamleys stores in Jordan, Dubai, Cyprus and Russia 
Work Experience 
Equinox Health Clubs - February 2013 to current day 
General Manager 43rd Street 
• Manage the revenue generation of over $11million dollars 
• Develop and manage a sales force to drive member growth 
• Manage Industry leading fitness professional to get members results 
• Develop the non revenue department to increase member visits and reduce attrition 
• Manage the site specific marketing strategy to profile the club in midtown New York 
• 10 direct reports including assistant general manager, personal training manager etc.
• Operational centre of excellence used by the Regional to develop managers 
• Venue of Pilates and Personal training academy 
Assistant General Manager Rockefeller Centre 
• 2 direct reports 
• Responsible for member experience 
• Day to day operational management of Front desk, maintenance, spa and Pilates 
• P&L accountability 
Hamley's – February 2007 through September 2012 
Operations & Marketing Manager 
• P&L accountability for four different cost centres, totaling $15 million (marketing, opera-tions, 
outlet and franchise) 
• Responsible for in-store procedures, including the re-design of inventory process which 
resulted in a shrink reduction of 50%, approximately 1% of sales 
• Managed the successful opening of Scrumpalicious (confectionary shop) at Hamley flag-ship 
store which included merchandising, staff training, and product logistics. 
• Engineered the company marketing plan, which included social media, direct mail, in-store 
events/media for owner operated and franchise partnered locations. Monitored to ensure 
consistency in execution of brand guidelines allowing for optimal customer experience. 
• Leader of weekly analysis meeting with Store Leaders. Dissected KPI performance, prod-uct 
sell through and in Store promotions, re-directing business strategy as appropriate to 
ensure optimal performance sales results. 
 Coordinated the marketing strategy across 5 countries 
Franchise Sales Developer 
• Managed the successful opening of 3 Stores in Jordan and Dubai, increasing comp store 
sales by over 10% in these businesses 
• Consul tant to the franchisers of the India, Russia and Cyprus markets to preserve the in-tegrity 
of the Hamley’s brand 
• Team member who did market entry research and vetted business partners in Vietnam, 
Malta, Turkey and Canada 
• Responsible for ensuring that brand standards and values are represented in each fran-chise 
location 
• Developed training materials to share with franchisers so there was a consistent execution 
of product and service across all locations. 
Visual Merchandising Manager 
• Accountable for visual merchandising standards and display in 9 local Stores. Conducted 
Store visits and walk rounds with executive leaders, determining product placement and 
visual design for entire chain 
• Oversaw the visual merchandising component of Store openings, including space alloca-tion, 
fixture placement and layout design 
• Charged with the planning of all new store openings from a visual merchandising perspec-tive. 
Including fixture design, placement in individual location, in store staff training, and 
management of opening support team 
• Responsible for all Store maintenance, allocation of resources, timely completion of work, 
and budget constraints 
• Work with third party vendor for installation of in store displays and training 
Floor Manager
• Responsible for $25 million in sales over 2 floors in a $110 million flagship location 
• Achieved sales growth consecutively over 3 years overseeing the business 
• Reduced individual floor shrink results from 2.5% to .9% of sales 
• Leader of 7 managers and 120 hourly employees 
• Hired and developed 3 leaders who were promoted 
Timberland – February 2005 through October 2005 
Store Manager 
• Store Manager of $6.5 million dollar flagship location 
• Store was European brand showroom for wholesale business 
• Leader of brand standards and execution 
Disney Store – October 1995- February 2005 
Store Manager, Assistant Store Manager, Lead Cast Members 
• Capitalised on commercial opportunities and take independent action to make responsible 
and environmentally friendly business decisions 
• Establish collaborative partnerships with critical business partners 
• Managed multiple priorities through time management, prioritisation and organisational 
skills 
• Professional presence and confidence to command the attention and influence of others 
through inspirational communication 
• Project work including new store openings, new store intranet launch, ‘Project Go’ setup 
and launch to European District Managers

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Andrew Evenden - Resume

  • 1. Andrew Evenden Secaucus, New Jersey 07094 Cell: 347-761-5257 : andrewevenden@me.com Career Overview An experience retail professional who has worked for brands which represent the highest stand-ards of people, product and especially service service. Performed store management roles, with accountability for up to $25 million in sales, oversaw 120 hourly employees and 7 management team members. Transitioned into a corporate role managing the Operations & Marketing func-tions for a Store chain of 25, which exceeded $200 million in sales across 8 countries. Core Strengths Budget Management P&L analysis Events Planning Strategic Planning Relationship Building Performance Management Servant Leadership Market analysis Operational Agility Planning/implementation in new store markets Business development Management of merchandising and creative teams Accomplishments • Member of the team that created/implemented new Store openings in four different coun-tries • Orchestrated the change of a mystery shop program from one vendor to another from in-ception to roll out which resulted in better guest experience and cost saving • Responsible for the development and execution of the 250 year anniversary celebration of the Hamley’s brand • Recruitment and development of 3 marketing/events coordinators who supported the flag-ship locations. • Part of development team for ‘Project Go’, which reorganized all operational functions of the business. Designated Store Manager who was charged with the effective rollout to the District Manager team across Europe.  Opening manager for the Hamleys stores in Jordan, Dubai, Cyprus and Russia Work Experience Equinox Health Clubs - February 2013 to current day General Manager 43rd Street • Manage the revenue generation of over $11million dollars • Develop and manage a sales force to drive member growth • Manage Industry leading fitness professional to get members results • Develop the non revenue department to increase member visits and reduce attrition • Manage the site specific marketing strategy to profile the club in midtown New York • 10 direct reports including assistant general manager, personal training manager etc.
  • 2. • Operational centre of excellence used by the Regional to develop managers • Venue of Pilates and Personal training academy Assistant General Manager Rockefeller Centre • 2 direct reports • Responsible for member experience • Day to day operational management of Front desk, maintenance, spa and Pilates • P&L accountability Hamley's – February 2007 through September 2012 Operations & Marketing Manager • P&L accountability for four different cost centres, totaling $15 million (marketing, opera-tions, outlet and franchise) • Responsible for in-store procedures, including the re-design of inventory process which resulted in a shrink reduction of 50%, approximately 1% of sales • Managed the successful opening of Scrumpalicious (confectionary shop) at Hamley flag-ship store which included merchandising, staff training, and product logistics. • Engineered the company marketing plan, which included social media, direct mail, in-store events/media for owner operated and franchise partnered locations. Monitored to ensure consistency in execution of brand guidelines allowing for optimal customer experience. • Leader of weekly analysis meeting with Store Leaders. Dissected KPI performance, prod-uct sell through and in Store promotions, re-directing business strategy as appropriate to ensure optimal performance sales results.  Coordinated the marketing strategy across 5 countries Franchise Sales Developer • Managed the successful opening of 3 Stores in Jordan and Dubai, increasing comp store sales by over 10% in these businesses • Consul tant to the franchisers of the India, Russia and Cyprus markets to preserve the in-tegrity of the Hamley’s brand • Team member who did market entry research and vetted business partners in Vietnam, Malta, Turkey and Canada • Responsible for ensuring that brand standards and values are represented in each fran-chise location • Developed training materials to share with franchisers so there was a consistent execution of product and service across all locations. Visual Merchandising Manager • Accountable for visual merchandising standards and display in 9 local Stores. Conducted Store visits and walk rounds with executive leaders, determining product placement and visual design for entire chain • Oversaw the visual merchandising component of Store openings, including space alloca-tion, fixture placement and layout design • Charged with the planning of all new store openings from a visual merchandising perspec-tive. Including fixture design, placement in individual location, in store staff training, and management of opening support team • Responsible for all Store maintenance, allocation of resources, timely completion of work, and budget constraints • Work with third party vendor for installation of in store displays and training Floor Manager
  • 3. • Responsible for $25 million in sales over 2 floors in a $110 million flagship location • Achieved sales growth consecutively over 3 years overseeing the business • Reduced individual floor shrink results from 2.5% to .9% of sales • Leader of 7 managers and 120 hourly employees • Hired and developed 3 leaders who were promoted Timberland – February 2005 through October 2005 Store Manager • Store Manager of $6.5 million dollar flagship location • Store was European brand showroom for wholesale business • Leader of brand standards and execution Disney Store – October 1995- February 2005 Store Manager, Assistant Store Manager, Lead Cast Members • Capitalised on commercial opportunities and take independent action to make responsible and environmentally friendly business decisions • Establish collaborative partnerships with critical business partners • Managed multiple priorities through time management, prioritisation and organisational skills • Professional presence and confidence to command the attention and influence of others through inspirational communication • Project work including new store openings, new store intranet launch, ‘Project Go’ setup and launch to European District Managers