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Dave White CV
- 1. David White Leighton Buzzard,Bedfordshire 01525 384184 07761 710929 whitedavep@sky.com Personal Profile A committed, loyal team member with a conscientious and methodical approach. Organised and always aiming to achieve a balanced working environment. Excellent communicator on all levels with the ability to identify potential problem areas and work effectively to solve and maintain staff motivation. Able to professionally review all working practices to ensure the highest level of customer service at all times. Key Skills Leadership – proven ability of motivating staff to meet set targets and standards Quick learner – able to learn new tasks quickly and adapts well to new ways of working Problem solving – able to use own initiative to identify and solve problems Communication Skills – developed communication skills both face to face and in writing Customer Service - able to communicate effectively with customers and solve any issues that occur Organisation skills –prioritisation of conflicting tasks and deadlines Team working – team-player who fits in well and able and willing to assist colleagues Health and Safety – awareness of health and safety procedures Full Clean UK Driving Licence – with access to own vehicle Career History 2011 – to present Morrisons - High Wycombe Deputy Store Manager • Acting Store Manager in Store Managers absence • Key holder: Opening and closing the store • Ensuring the best level of customer service is provided from all team members • Creating colleagues schedules, utilising training opportunities and fitting in with the needs of the business • Maximising merchandising and shop keeping standards ensuring full product availability • Communicating with all team members ensuring handover information is passed on 2009 – 2011 Morrisons – Queensbury, NW London Deputy Store Manager • Setting standards for fellow colleagues in relation to Health and Safety, Customer Service and food safety. • Management of colleague performance standards. Appraisals, disciplinaries and dismissals • Working with all staff members to reduce waste and maximise sales wherever possible • Managing all team members both on and off shop floor • Planning promotions and managing stock levels
- 2. • Assisting allteam members with the maintenance of presentation standards 2008 – 2009 Morrisons – Milton Keynes Assistant Deputy Manager (Training Deputy Manager) • Implementing and maintaining legislation throughout the store following company policies and procedures in both customer areas and back of house • Coach, train and develop staff, sharing information and knowledge to enhance staff members skills • Focus on my own personal development in order to step up to Deputy Manager • Assist with issues or possible complaints on the Customer Service desk, resolving all situations to the customers satisfaction • Taking on new responsibilities such as opening and closing the store and assisting with staff appraisals/disciplineries 2003 – 2008 Safeway – Replenishment Manager (Bought out by Morrisons 2004) - Aylesbury Assistant Deputy Manager • Update fixtures and fittings to current stocking plans. • Maintain accuracy of stock across the store • Lead and develop a merchandising team, training and coaching to store standards • Minimise loss and waste by effectively dealing with over stock issues throughout the store • Setting clear targets and expectations to all team members creating a calm and enjoyable working environment 2001 – 2003 Safeway – St Albans Range Co-ordinator/Replenishment Manager Qualifications • BTEC National Diploma in Business & Finance • AS Level – English Literature • 8 x GCSE’s – Level C and above Other Interests I enjoy participating in a wide range of sports including football, skiing, table tennis, pool and golf. Reference available on request