1. DOMINGOJR CAPULI
441 PACIFIC HIGHWAY, LINDFIELD 2070
Mobile: 0420657991
Email: jcapuli13@yahoo.com.au
INTERNATIONAL STUDENT: Bridge Business College
Diploma of Business
333 Kent St. Sydney 2000
PROFESSIONAL SUMMARY
HOTEL MANAGER
Leadership through motivation and empowerment.
Experienced hotel management professional with a proven record of managing hotel
operations and staff. Well versed in custodial staff management, client complains handling
and budgetary monitoring. Particularly adept at keeping track of advance bookings and
ensuring implementation of defined check-in and check-out protocols as per hotel guest
policy.
CORE COMPETENCIES
Banquet arrangements Housekeeping Employee training
Cash handling Customer service Event/catering management
Complaint management Fluent in English Expenditure control
Inventory maintenance Vendor dealing Computer proficiency
PROFESSIONAL EXPERIENCE
Strathfield Executive Accommodation
Oct2013 t0 June 2014
Stay-in Manger
• Managed online booking and card payments
• Developed and displayed weekly duty schedules for domestic staff
• Organised and supervised stock room and laundry section
Hotel CARA Philippines
Pioneering manager 2011-2013
Maintain inventory and manage credit cards payment and cash drawers
Greet guests, note down and communicate special requirements and handle their
complaints
2. • Arrange events and cater banquet
• Manage and supervise housekeeping and custodial staff
EDUCATION
DIPLOMA OF HOSPITALITY
Get Qualified Australia College-2015
FIRST AID TRAINING
Managing People: Engaging Your workforce
University of Reading (Henley Business School) 2014
National Certificate-Housekeeping Management
Technology And skills Development Authority- 2012
Certificate- Hotel and Resort Management
Technology and Livelihood Resource Center- 2012
National Certificate- Food Service Management
Technology And skills Development Authority-2005
Diploma- Leadership Course
Leadership Enhancement and Development Institute-1992
OTHER TRAINING ATTENDED:
Hotel and Resort Management
Janitorial and Housekeeping Management