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Rose Chavez Cagadas
P.O.BOX 10001,Dubai
United Arab Emirates
Mobile No.: 971568596726
Email Add: rose.cagadas@yahoo.com
Current Location: United Arab Emirates
Availability:
PERSONAL DATA
Gender: Female
Civil Status: Married
Height: 155 cm
Weight: 50 kg
Nationality: Filipino
Religion: Christianity - Catholic
Permanent Address: 1901 K Int. 60 Zamora St. Pandacan, Manila
Metro Manila, Philippines 1011
WORK EXPERIENCE
1. Position: Receptionist
Duration: Jun 2011 till Present
Company: Le Meridien Fairway
Company
Industry:
Hotel / Hospitality
Location Dubai U.A.E
Department: FRONT OFFICE
Job Description: • Provide prompt courteous and efficient to all guest, so as to achieve a high level of
customer
satisfaction through personalized service from arrival till departure.
• Conduct in room & hotel familiarization and assist guest in hotel activity enquires /
requests
• Maintain an up to date knowledge of hotel information and local services, including
operating hours.
• Accurately administer Front Desk cashiering standards and comply with all laid
down systems policies
and procedures.
• Process accounts from check in to check out, ensuring accurate postings of all
incidental charges.
• Maintain the privacy of all guests by ensuring that no details of the guest are
disclosed.
• Demonstrate a complete understanding of the hotel’s policies, procedures and
service standards and
have a full knowledge of the hotel facilities and happenings.
2. Position: Receptionist
Duration: Apr 2001 - Jun 2011
Company: Residence Deira by Le Meridien
Company
Industry:
Hotel / Hospitality
Location Dubai U.A.E
Department: FRONT OFFICE
Job Description: • Provide prompt courteous and efficient to all guest, so as to achieve a High level of
customer
satisfaction through personalized service from arrival till departure.
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries /
requests
• Maintain an up to date knowledge of hotel information and local services, including
operating hours.
• Accurately administer Front Desk cashiering standards and comply with all laid
down systems policies
and procedures.
• Process accounts from check in to check out, ensuring accurate postings of all
incidental charges.
• Maintain the privacy of all guests by ensuring that no details of the guest are
disclosed.
• Demonstrate a complete understanding of the hotel’s policies, procedures and
service standards and
have a full knowledge of the hotel facilities and happenings
EDUCATION
Highest Education
Education Level: Vocational Diploma / Short Course Certificate
Education Field: Computer Science/Information technology
Course: Computer Science
School/University: Access Computer & Technical School
Location: Recto Branch
Date: Jun 1996 - Apr 1998
LANGUAGES SPOKEN
Language
1. ENGLISH &
TAGALOG
Fluent
REFERENCES
Mr. Edwin Pinlac Duty Manager
Le Meridien Fairway
Tel.No.: 00971503678074
Mr. Mohammed
Hashim
Night Manager
Le Meridien Fairway
Tel.No.: 0097142170000

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Rose_Cagadas

  • 1. Rose Chavez Cagadas P.O.BOX 10001,Dubai United Arab Emirates Mobile No.: 971568596726 Email Add: rose.cagadas@yahoo.com Current Location: United Arab Emirates Availability: PERSONAL DATA Gender: Female Civil Status: Married Height: 155 cm Weight: 50 kg Nationality: Filipino Religion: Christianity - Catholic Permanent Address: 1901 K Int. 60 Zamora St. Pandacan, Manila Metro Manila, Philippines 1011 WORK EXPERIENCE 1. Position: Receptionist Duration: Jun 2011 till Present Company: Le Meridien Fairway Company Industry: Hotel / Hospitality Location Dubai U.A.E Department: FRONT OFFICE Job Description: • Provide prompt courteous and efficient to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure. • Conduct in room & hotel familiarization and assist guest in hotel activity enquires / requests • Maintain an up to date knowledge of hotel information and local services, including operating hours. • Accurately administer Front Desk cashiering standards and comply with all laid down systems policies and procedures. • Process accounts from check in to check out, ensuring accurate postings of all incidental charges. • Maintain the privacy of all guests by ensuring that no details of the guest are disclosed. • Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have a full knowledge of the hotel facilities and happenings. 2. Position: Receptionist Duration: Apr 2001 - Jun 2011 Company: Residence Deira by Le Meridien Company Industry: Hotel / Hospitality
  • 2. Location Dubai U.A.E Department: FRONT OFFICE Job Description: • Provide prompt courteous and efficient to all guest, so as to achieve a High level of customer satisfaction through personalized service from arrival till departure. • Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests • Maintain an up to date knowledge of hotel information and local services, including operating hours. • Accurately administer Front Desk cashiering standards and comply with all laid down systems policies and procedures. • Process accounts from check in to check out, ensuring accurate postings of all incidental charges. • Maintain the privacy of all guests by ensuring that no details of the guest are disclosed. • Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have a full knowledge of the hotel facilities and happenings EDUCATION Highest Education Education Level: Vocational Diploma / Short Course Certificate Education Field: Computer Science/Information technology Course: Computer Science School/University: Access Computer & Technical School Location: Recto Branch Date: Jun 1996 - Apr 1998 LANGUAGES SPOKEN Language 1. ENGLISH & TAGALOG Fluent REFERENCES Mr. Edwin Pinlac Duty Manager Le Meridien Fairway Tel.No.: 00971503678074 Mr. Mohammed Hashim Night Manager Le Meridien Fairway Tel.No.: 0097142170000