1. Moustapha Nassar
 Address:Beirut-Lebanon
 Tel: - 00961 70 40 44 38
 moustapha.b.nassar@gmail.com
 Date of birth: November 11, 1989
 Nationalities: Lebanese
Objective
* Increasing profitability by turning prospective clients into guest, guest into loyalclients*
Devotedand charismaticprofessionalrecognizedforgoingthe extra mile at all
times. Lookingto contribute in a Hotel Managementcapacity. Increasingguest
satisfaction, retention, andacquisitionby servicingwith owner-like care and
initiative.
 RelationshipBuilding Communication skills
 Guestcorrespondence Guestcheck-ins, check- outs
 First-rate customerservice Computerproficiency
 Staff training& Development Decision making/ analysis
 Team building/ leadership Inbound/outboundsales calls
Workduties
 Front office operation.
 Restaurant and Banquet management.
 Rules of services.
 Food production.
 Management of F&B.
 Hospitality management system (HMS).
 Fidelio.
 Sales &marketing.
 House keeping
 Tourism management
 Statistics
 Accounting

2. Education
2008-2012 IslamicUniversity of Lebanon-khalde-
Faculty of Tourism- hospitality Management. (Not Graduated)
2006-2007 BCS - Beirutcommunity school
Libanaise Baccalauréat-sociologie et économie (SE).
Language
Read Write Speak
Arabic Excellent Excellent Excellent
English Excellent Excellent Good
Workexperience
June 2006 – August2009 Grand Café – waiter
Beirut,Lebanon,Down Town
February 2011-March 2016 Royal Garden Hotel-Beirut-Hamra
Frontoffice Manager
March 2016 - Present Legend HotelVerdun-Ain Tine
Frontoffice Manager
ComputerSkills
 Microsoftoffice.
 Fidelio system.
 Hospitality management system (HMS)