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ANTHONY L. NICHOLS 
19 Cumberland Crossing SE Smyrna, GA 30080 
Phone: (812)725-2516 Email: anthonyl.nichols@outlook.com 
EDUCATION 
Johnson & Wales University – Providence, RI May 2011 
Bachelors of Science in Fashion Merchandising & Retail Marketing 
Related Coursework: Retail Industry Seminar, Retail Lab, Retail Executive Decision Making, Consumer Behavior, The 
Business of Fashion, Apparel Quality Analysis, Merchandise Buying, Visual Merchandising Merchandise Mathematics, 
Comparative Retail Strategies 
EXPIERENCE 
APEX SYSTEMS – Atlanta, GA July 2014 - Present 
Account Manager 
• Made approximately 125+ cold calls weekly to identify new business potential and growth opportunities 
• Schedule regular on site visits to assigned accounts based on the current and future business needs of the client 
• Participate in weekly meeting debriefing meeting with the VP of Operations and branch Delivery Manager to discuss the best 
approach to attack new accounts 
• Analyze and evaluate current client base to identify growth opportunity and establish profitability through sales forecasting 
• Develop new business acquisitions through business-to-business consultative selling to provide staffing or consulting 
engagements 
• Develop business partnerships with vendors providing problem resolution for internal and external employee issues 
• Partner with recruiting team as a liaison to identify, screen and negotiate with candidates for job placement 
Technical Recruiter 
• Make 40+ calls daily to screen and qualify potential candidates 
• Source candidates utilizing Apex’s proprietary database, advertising, referrals, user groups and job boards 
• Implement “Best-in-Class” screening process by meeting all candidates face-to-face for interviewing, conducting reference 
checks and background checks as well as administering technical assessment tests 
• Maintain strong relationships with technical personnel via regular communication, honesty and loyalty 
• Serve as a customer service point of contact for career coaching, resume enhancements, pay rate negotiations, benefits and payroll 
inquiries 
ATLANTA HAWKS & PHILLIPS ARENA – Atlanta, GA June 2013 – June 2014 
Membership Sales & Business Development 
• Conducted approximately 500+ cold calls weekly to prospective clients establishing new relationships 
• Prospected 80-100 business, single game and group buyer leads daily 
• Developed regular calendar visits to tour the facility for prospective ticket buyers utilizing events and games to determine the best 
fit products to meet their needs based on the needs of the individual/company 
• Built and maintained relationships with clients and prospective clients via face-to-face interaction maximizing revenue 
opportunities providing customer service excellence 
• Generated approximately $85,000+ in new business revenue contributing to a $670,000 department total 
• Drove full menu sales of inventory; luxury suites, season tickets, partial packages, group and single games tickets 
• Used proprietary CRM technology software to follow progress and determine the best opportunities to increase revenue through 
current and prospective clients 
NORDSTROM – Atlanta, GA March 2013 – May 2013 
Future Nordstrom Leaders Manager Training (Completed May 2013) 
• Ensured all visual merchandising and point-of-sale materials were aligned with men’s merchandising schematics 
• Analyzed the men’s merchandising schematics and floor plan to ensure all product was displayed correctly based on men’s wear 
merchandising guidelines 
• Analyzed sales based on style and brand then made recommendations to buyers for additional goods and re-orders 
• Conducted morning product rally’s to educate and guide sales associates on new product features and benefits. 
• Brain-stormed both department and store wide selling competitions to motivate sales teams within the store 
• Analyzed MTD & YTD financial reporting data in lieu to TY verse LY actual volume to measure department growth
Pg. 2 
• Displayed the ability to influence sales teams by formulating and implementing a sales goals to proactively influence bottom line 
• Consistently demonstrated Nordstrom “Best Practices” exceeding “Standards of Excellence” based on evaluative customer 
service based criteria of NORDSTORM 
• Prospected potential areas for business growth by competitively shopping the competition merchandise assortments, visual 
displays and signage 
• Participated in monthly regional recreation discussing company direction and effective techniques to retain and influence 
customer loyalty and influence growth 
NORDSTROM – Providence, RI/Atlanta, GA August 2011 – June2013 
Men’s Clothing & Furnishing Sales Specialist 
• Contributed approximately $400,000 new revenue to a $3.1 million overall department goal throughout tenure 
• Developed a sizable book of business through creating strong personal relationships with all levels of NORDSTROM customers 
• Made calls and sent e-mails to 30+ clients weekly to generate business by introducing new products and services 
• Conducted personal one-on-one consultations with customers to determine needs and provide the best attainable solution(s) taking 
action to build and further excavate relationships 
• Pulled various product from stockrooms so all styles are represented on the sales floor 
• Responsible for managing the implementation and creation of new merchandise displays to the sales floor 
• Received Fit-First Suit certification and Shoe-fit certification 
KOHLS – North Kingstown, RI June 2010 – August 2010 
Executive Development Internship 
• Assisted in merchandising and floor setup in each department to ensure new merchandise was accurately displayed based the 
brand merchandising guidelines 
• Ensured compliance with company promotional specials were appropriately placed on the sales floor and pulled from the stock 
room and all styles were present on the selling floor 
• Responsible for making sure visual merchandising and point-of-sale materials match merchandise guidelines 
• Articulated change in new product assortment and provided direction for item presentation throughout store 
• Facilitated effective communication between vendors to maintain accurate vendor records 
• Responsible for overseeing incoming orders, managing department books, shipping requests and product updates from vendor 
warehouse 
• Established and communicated priorities with sales associates to fulfill customer service needs and assure great Kohl’s shopping 
experience 
• Partnered with store management to discuss daily sales strategies on department to department basis to assure all required floor 
operations executed 
CORE COMPETENCIES 
Customer Service Visual Merchandising Quick Learner Time Management 
Personal/interpersonal Skills Microsoft Word Proficient Results Focused Team Oriented 
Career Driven Self-Starter Creative Thinker Strong Oral/Written ability

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MerchRESUME2

  • 1. ANTHONY L. NICHOLS 19 Cumberland Crossing SE Smyrna, GA 30080 Phone: (812)725-2516 Email: anthonyl.nichols@outlook.com EDUCATION Johnson & Wales University – Providence, RI May 2011 Bachelors of Science in Fashion Merchandising & Retail Marketing Related Coursework: Retail Industry Seminar, Retail Lab, Retail Executive Decision Making, Consumer Behavior, The Business of Fashion, Apparel Quality Analysis, Merchandise Buying, Visual Merchandising Merchandise Mathematics, Comparative Retail Strategies EXPIERENCE APEX SYSTEMS – Atlanta, GA July 2014 - Present Account Manager • Made approximately 125+ cold calls weekly to identify new business potential and growth opportunities • Schedule regular on site visits to assigned accounts based on the current and future business needs of the client • Participate in weekly meeting debriefing meeting with the VP of Operations and branch Delivery Manager to discuss the best approach to attack new accounts • Analyze and evaluate current client base to identify growth opportunity and establish profitability through sales forecasting • Develop new business acquisitions through business-to-business consultative selling to provide staffing or consulting engagements • Develop business partnerships with vendors providing problem resolution for internal and external employee issues • Partner with recruiting team as a liaison to identify, screen and negotiate with candidates for job placement Technical Recruiter • Make 40+ calls daily to screen and qualify potential candidates • Source candidates utilizing Apex’s proprietary database, advertising, referrals, user groups and job boards • Implement “Best-in-Class” screening process by meeting all candidates face-to-face for interviewing, conducting reference checks and background checks as well as administering technical assessment tests • Maintain strong relationships with technical personnel via regular communication, honesty and loyalty • Serve as a customer service point of contact for career coaching, resume enhancements, pay rate negotiations, benefits and payroll inquiries ATLANTA HAWKS & PHILLIPS ARENA – Atlanta, GA June 2013 – June 2014 Membership Sales & Business Development • Conducted approximately 500+ cold calls weekly to prospective clients establishing new relationships • Prospected 80-100 business, single game and group buyer leads daily • Developed regular calendar visits to tour the facility for prospective ticket buyers utilizing events and games to determine the best fit products to meet their needs based on the needs of the individual/company • Built and maintained relationships with clients and prospective clients via face-to-face interaction maximizing revenue opportunities providing customer service excellence • Generated approximately $85,000+ in new business revenue contributing to a $670,000 department total • Drove full menu sales of inventory; luxury suites, season tickets, partial packages, group and single games tickets • Used proprietary CRM technology software to follow progress and determine the best opportunities to increase revenue through current and prospective clients NORDSTROM – Atlanta, GA March 2013 – May 2013 Future Nordstrom Leaders Manager Training (Completed May 2013) • Ensured all visual merchandising and point-of-sale materials were aligned with men’s merchandising schematics • Analyzed the men’s merchandising schematics and floor plan to ensure all product was displayed correctly based on men’s wear merchandising guidelines • Analyzed sales based on style and brand then made recommendations to buyers for additional goods and re-orders • Conducted morning product rally’s to educate and guide sales associates on new product features and benefits. • Brain-stormed both department and store wide selling competitions to motivate sales teams within the store • Analyzed MTD & YTD financial reporting data in lieu to TY verse LY actual volume to measure department growth
  • 2. Pg. 2 • Displayed the ability to influence sales teams by formulating and implementing a sales goals to proactively influence bottom line • Consistently demonstrated Nordstrom “Best Practices” exceeding “Standards of Excellence” based on evaluative customer service based criteria of NORDSTORM • Prospected potential areas for business growth by competitively shopping the competition merchandise assortments, visual displays and signage • Participated in monthly regional recreation discussing company direction and effective techniques to retain and influence customer loyalty and influence growth NORDSTROM – Providence, RI/Atlanta, GA August 2011 – June2013 Men’s Clothing & Furnishing Sales Specialist • Contributed approximately $400,000 new revenue to a $3.1 million overall department goal throughout tenure • Developed a sizable book of business through creating strong personal relationships with all levels of NORDSTROM customers • Made calls and sent e-mails to 30+ clients weekly to generate business by introducing new products and services • Conducted personal one-on-one consultations with customers to determine needs and provide the best attainable solution(s) taking action to build and further excavate relationships • Pulled various product from stockrooms so all styles are represented on the sales floor • Responsible for managing the implementation and creation of new merchandise displays to the sales floor • Received Fit-First Suit certification and Shoe-fit certification KOHLS – North Kingstown, RI June 2010 – August 2010 Executive Development Internship • Assisted in merchandising and floor setup in each department to ensure new merchandise was accurately displayed based the brand merchandising guidelines • Ensured compliance with company promotional specials were appropriately placed on the sales floor and pulled from the stock room and all styles were present on the selling floor • Responsible for making sure visual merchandising and point-of-sale materials match merchandise guidelines • Articulated change in new product assortment and provided direction for item presentation throughout store • Facilitated effective communication between vendors to maintain accurate vendor records • Responsible for overseeing incoming orders, managing department books, shipping requests and product updates from vendor warehouse • Established and communicated priorities with sales associates to fulfill customer service needs and assure great Kohl’s shopping experience • Partnered with store management to discuss daily sales strategies on department to department basis to assure all required floor operations executed CORE COMPETENCIES Customer Service Visual Merchandising Quick Learner Time Management Personal/interpersonal Skills Microsoft Word Proficient Results Focused Team Oriented Career Driven Self-Starter Creative Thinker Strong Oral/Written ability