1. Jennifer Shoemaker
Irvine, CA. 92612 Jshoe1@cox.net (949) 302-2040
New Home Sales
Jennifer Shoemaker is a result driven Sales Professional with a proven track record in meeting sales targets
demonstrating excellent leadership skills in the areas of customer service that exceeds sales goals, retains
customers and maintains a strong reputation for customer satisfaction. Greatest strengths include excellent
work ethic, personal integrity, responsible and trustworthy. Additional skills include:
SKILLS
• Active California Real Estate License
• Strong Verbal Communication
• Expert Closer
• Microsoft Office Word
• Accomplished in Commission Sales
• Effective Persuasion Skills
• Consistently meets sales goals
• Excel, Outlook, PowerPoint
WORK EXPERIENCE
New Home Sales Professional 2013 to Present
(‘Temps Plus’ is the nation’s premier staffing firm providing staffing to the Homebuilding and Property
Management Industries since 1996.)
Sales Assistant for Irvine Pacific, The Premier Home Builder in Orange County, where I showcase Single
Family Homes in the 900,000 to Million Dollar Price Range. Daily responsibilities include the following:
• Greet and welcome visitors to the sales gallery.
• Answer incoming phone calls, give out driving directions, answer questions, take messages, and return
voicemail.
• Lead the Irvine Pacific Sales Presentations.
• Demonstrate the models during the model tour, explaining included and upgrade options.
• Qualify Prospects and determine time frame to purchase.
• Conduct a site tour to determine location of choice.
• Capture and enter registration cards in HIP.
• Communicate to prospects the pre-qualification process, step-by-step.
• Work as a team player with all members including Marketing, Construction, Customer Care, Irvine
Pacific Design Center, Escrow and Preferred Lenders.
• Maintain appraisal log, Assist appraisers towards closings.
• Assist Senior Sales Representative with close of escrow process which involves archiving files and
preparing closing packages for the home buyer.
• Mastered all product information, financing guidelines, neighborhood information, competition and
overall market demographics for area.
• Cooperating with Re-Sale Agent Community with attention to detail filling out forms correctly.
• Escort and accompany current buyers and appraisers to home sites for tours.
Sales Professional
The Swatch Group Les Boutiques (U.S.) Inc 2011 to 2013
(Omega is a Swiss Luxury Watchmaker based in Biel/Bienne Switzerland.)
Developed Omega Boutique South Coast Plaza based on my knowledge and expertise in Luxury Timepieces.
• Expanded customer base utilizing referrals, client book, special events, and walk-in-traffic. Contributed
to the increased sales revenue from start-up to the second position in the company in under 2 years
2. JENNIFER SHOEMAKER – NEW HOME SALES Page 2 of 3
against major established markets.
• Provided high quality presentations by communicating, The 4 Pillars of Communication; the core
philosophy of The Swatch Group.
• Highly proficient in all aspects of the sales process from qualifying prospects to resolving clients needs
to closing the sale. Completed by client follow-up resulting in an elevated customer experience to
generate a loyal clientele.
• Dedicated to continuously increasing sales by furthering my training by completing Omega University
E-Learning Courses which test up-to-date knowledge of The Omega Brand. Resulted in repeat
business.
Sales Professional
Tourneau 2003 to 2011
(America’s largest retailer for luxury timepieces with 37 stores throughout the country.)
Sales Professional representing Luxury Timepieces which include Patek Phillippe, Rolex, Vacheron
Constantin, Omega, IWC, and Panerai.
• Delivered effective sales presentations communicating knowledge of timepiece complications,
material’s used, desirability, and number of Limited Edition Timepieces allotted for the US markets to
persuade potential buyer in the purchasing process.
• Developed and maintained relationships with clients with genuine concern for client’s needs and
preferences providing exceptional customer service and interest in finding the right product through
networking and research.
• Exceeded monthly sales targets as a committed team member who made a significant contribution to
increases sales revenues resulting in becoming a member of The Million Dollar Club 7 years in a row.
EDUCATION
Associate of Arts, Fashion Merchandising, Saddleback College, Mission Viejo, CA
Business Courses, University of Las Vegas, Las Vegas, Nevada
PROFESSIONAL TRAINING
California Real Estate License
Omega University E-Learning
AREAS OF EXPERTISE
Sales – Influenced the decision process and communicating value to prospects through in-depth needs
analysis and model home demonstrations. Actively seeks to close prospective customers by asking multiple
closing related questions during presentation, including confirmation of return visit. Sell the benefits of the
community, reputation of the company, and the quality and design of the company products, construction, and
service. Established and maintained long-term relationships with buyers as I build excitement for them. Work
through construction related issues. Update buyers on progress of their home.
Marketing -- Researched sales and market resources in order to achieve the sales and closing goals of the
community. Gathered information to determine potential sales of a product or service, or created a marketing
campaign. Gather information on competitor policies, programs, pricing, products, as well as consumer
demographics in an effort to better define key differentiators for assigned communities; Shop competitive
communities to keep abreast of changes in the market.
Administrative – Managed the day-to-day activities of running a sales office. Knowledgeable of sales
programs, policies and procedures. Meet all reporting deadlines in a timely and consistent manner. Inputs,
updates, and effectively utilizes data. Worked with other departments, teams, and individuals to ensure buying
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process is seamless from set up of model homes to close of sale and delivery of homes.