Anastasia Strachan is seeking a new position and has over 6 years of customer service experience working at a recreation center where she assisted customers, supervised children, and handled cash transactions. She has additional experience as a certified caregiver providing assistance to seniors, and currently works as an instructor supervising alternative learning center students. Her skills include customer service, accounting, computer proficiency, and she is CPR and first aid certified.

1. Anastasia Strachan
2323 N Nicklaus Dr. Mesa AZ 85215 | 602.578.9098 | Kristacolt54@gmail.com
Education
CNA CERTIFICATION | 03-13-2015 | PIMA MEDICAL INSTITUTE
AVIATION CERTIFICATION | 08-24-2012 | EVIT
RED MOUNTAIN HIGH SCHOOL | 2009-2012 |
Skills & Abilities
CPR AND FIRST AID CERTIFIED
CERTIFIEDCAREGIVER
ACCOUNTING SKILLS/ PHONE SKILLS
PARAPRO SCORE – 472 OF 480
FINGER PRINT CLEARANCE CARD VALIDTILL 2020
Experience
RECREATION LEADER II | ALL STAFF | 2009-CURRENT
· Six years of Customer ServiceExperience at the Red Mountain Multigenerational Center
· Operate computer programs with accounting softwareto record, store, and analyze information
· Assist customers over the phone regarding facility operations, hours, and sales
· Take 40-80 calls per day
· Cashier with twocash registers sometimes at once to maximize customer flow
· Cross train and provide back up for other staff when needed
· Manage quality communication, customer support and product representation for each client
· Assist customers with complaints and provide information on facility rules and regulations
· Maintain adequate cash supply in cash drawers in multiple checkout stations
· Supervise groups of up to 18 children fromsix months to seven years of age in our onsite daycare.
Kids Club
· Greet customers upon entrance and handle all cash and credit transactions while followingCity
cash handling procedures
· Assist in organizing and conductingrecreational programs including open gym, special events,
youth and family activities and indoor climbing wall activities

2. Page 2
CERTIFIED CAREGIVER| HOME INSTEAD SENIOR CARE | 2014-2015
· Worked withAlzheimer’s, Parkinson’s, Dementia, Hospice, and stroke clients, as well as acute
rehab patients
· Knowledge and experience of Hoyerlift operations
· Worked wellwith families as well as patients themselves
· Feeding, dressing, provided transportation, bedside sitting, meal preparation, assistance with
showers
ALC INSTRUCTOR | MESA PUBLIC SCHOOLS | KINO JUNIOR HIGH | 2015-CURRENT
· Supervise students assigned to Alternative Learning Center
· Monitor the activitiesof students assigned to Alternative Learning Center Program
· Tutor Alternative Learning Center students as appropriate
· Confer with teachers and administration to communicate the progress of individual students
· Performrecord keeping to maintain documentation of participation in program
· Attend meetings as assigned to share information and/or to improve skills/knowledge
· Regular and on-time attendance required
· Performother related duties, as assigned, to ensure the efficientand effectivefunctioningof the
workunit
CORE STRENGTHS
 Organized
 Strong phone/communication skills/customer service
 Punctual
 Quicklearner
 Flexible schedule
 Bilingual (Russian)
 Professional/ Friendly
 Qualified in patient transport
 Experienced cashier
 Responsible and Dependable
 Hardworking and highly motivated
 Solid team player with a positive attitude