1. Sabina Hamzabegovic
8057 N. 32nd Drive Phoenix,AZ 85051 | (623) 476-9673| sabinaham95@gmail.com
Objective
· Highly motivated individualstriving to obtain experience and skills in a productive and fast-passed working
environment.
Education
ASSOSIATES| MAY 2015 | BROWN MACKIE COLLEGE
· Major: Medical Assistance
· Minor: Public Communications
HIGH SCHOOL DIPLOMA | MAY 2013 | CORTEZ HIGH SCHOOL
Skills & Abilities
· Management
· Software: Microsoft Office: Word, Excel, PowerPoint
· Internet Explorer, Safari,Firefox, Google Chrome
· Detail oriented, strong- willed, attention to keen details, resourceful.
· Exceptional communication; written and verbal.
· Works well in team and independently
· Passionate to learn and engage in newareas of my work environment.
· Sales
· Communication
· Leadership
Experience
APPOINTMENT BOOKING REPRESENTITIVE | PASSPORT HEALTH | JULY2015- CURRENT
· Schedule appointments for clients to get vaccinations
· Contact clients via email and telephone to follow up on appointments or to reschedule
· Contact nurses regarding questions or concerns clients may have
· Approve online appointment requests
CUSTOMER SERVICE REPRESENTITIVE | GENERAL DYNAMICS INFORMATION TECHNOLOGY| OCTOBER 2013 –
MARCH 2015
· Over the phone interactions with customers providing prompt and caring customer service
· Maintain a safe and secure working area

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· Schedule transportation for beneficiaries of Medicare
· Enroll new customers in health and drug plans for both Medicare and The Affordable Care Act
· Contact medical equipment suppliers for Medicare beneficiaries and schedule repairs
· Order newmedical equipment for beneficiaries
· File complaints and concerns customers had with a separate entity
· Resolve issues for customers concerning denied bills and unfiled bills
· Help walk customers through steps on how to file their own medicalbills to Medicare
· Answer generalquestions customers had about Medicare and the Marketplace
· Approve or deny claims that clients submit themselves
SalesAssociate| HomeGoods| January2013-May2013
· Face to face interactions with customers providing friendly customer service
· Gained money handling experience and knowledge about operating a cash register
· Maintained a safe and clean working area
· Signed customers up for credit cards
· Gain and develop professional experience through promotion of store products and services offered