1. SandraHanson
*80 Ruskview Rd. Kitchener On. * 519-716-1609*
* sandrahanson87@gmail.com *
Summary ofQualifications and Certifications
· Certification in Nonviolent Crisis Intervention Certificate
· Certification in CPR/First Aid
· Obtained safeTALK Certificate
· PoliceCheck completed
· Professional with a positive attitude
· Strong computer skills, including MS Word,PowerPoint and Excel2010
· Knowledge in Life-Span Psychology and Developmental Psychology
· Trained in group facilitationand counseling
· Ability to help clients in a professional, concerned manner
· Supportive team worker;committed and responsible
Communication
· Effectivecommunicationand interpersonal skills
· Easily developed rapport withcustomers and co-workers
· Excellent telephone communicationskills; friendly, courteous and articulate
· Meeting Facilitator forScouts Canada
Community Support
· Meeting Facilitator forScouts Canada
· Managed a Residential and Commercial Cleaning Business for22 Years
· Ability to help customers in a professional, concerned manner
· Sincerely enjoyed the challenge of providing high quality direct service to clients
· Dependable and conscientious; accurate at detail work
· Highly dependable, punctual and efficient
· Industry reputation for professionalism and competence

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Experience
COMMUNITYSERVICEWORKER|GUELPH-WELLINGTONWOMENINCRISIS
· Worked closely alongside the Public Educator
· Researched and created PowerPoint and Word presentations to teach all ages about assault
on women
· Created handouts age appropriate
· Prevention techniques to keep safe
· Sat in on all Public Agency meetings
SANDRA’S RESIDENTIALAND COMMERCIALCLEANING| 1991– 2013
· Maintained business records and financial books
· Successfully maintained high customer retention and satisfaction whichled to multiple
client referrals
· Successful in generating new business
GENERALLABORER |DNRINDUSTRIES LTD.|JULY 30, 2012 – APRIL 21, 2014
· General Laborer, specializing in mechanical and automotiveparts and components for
hearses
· Experience with a variety of machines, quality and inventory control, and shipping and
receiving
· Was able to workwell in a production based environment as an individual or team member
under pressure to meet deadlines
· Would provide help and training to new employees
VOLUNTEERWORK
· House of Friendship Annual Gala
· Personal Support Work:Helped take care of people in their homes, doing light
housekeeping, laundry, preparing meals and snacks
· Helped people take care of personal cleanliness
· Running errands, ex. Groceries and pick up medications
REFERENCES AVAILABLE UPON REQUEST