1. Rachel Anderson
1400 Ashland Avenue
Baltimore, MD 21205
rach_el09@yahoo.com
410-892-3220
OBJECTIVE
To obtain a long term position in a growing company, with both personal and professional
growth opportunities, where I can excel and further enhance my knowledge, experience
and skills
KEY QUALIFICATIONS
 Possess good ethical conductand integrity
 Self–directed and motivated
 Ability to perform duties pertinent to high standards
 Exceptional knowledge in MicrosoftOfficeWord,Excel, PowerPointand Outlook
 Ability to type 45 wpm
 Sound mathematical background
 Excellent telephone etiquette
 Strong verbal and written communicationskills
 Demonstrated attention to detail and ability to workin a self-directed manner
 Good organizational and multitasking skills
 Courteous with clients, residents and staff
 In depth knowledge of assisting residents to maintain independence within their
limitations
 Thorough understanding of different mind sets and psychological care needed for
seniors
EDUCATION
Maryland Center for Arts & Technology
Baltimore City High School
PROFESSIONAL EXPERIENCE
Administrative Assistant: June 2016 – Present, Johns Hopkins Hospital
 Registered and scheduled patient appointments for all attending physicians
 Collected patients' payments, posted the daily charges, and prepared daily deposits
 Verified insurance and authorization for medical treatment of patients as needed
 Handled inbound faxes from pharmacies, insurance companies, test results, and
consultation requests from other physician’s
 Retrieved and scanned all patient medical information
 Gathered and recorded all patient information including health insurance eligibility,
referring physician, past medical information, and test results
 Scheduled patient x-rays, CT scans, and similar procedures as directed by the attending
physician
 Preauthorized radiology/cardiac testing through appropriate insurance if required

2.  Coordinated care with referrals to other providers and/or scheduled outside services
for patients
 Scheduled surgery procedures
 Accountable for collecting, posting, and managing account payments and charges for
office visits, procedures, and labs; prepared and balanced daily financial records and
registers and submitted all forms and deposits to the accounting department
Personal Care Provider: 2013 – Present, Angel’s Healthcare
 Take and record vitals and ensure that food intake information is maintained
 Observe residents’ conditions and report any significant changes to healthcare
professionals
 Assist residents with activities of daily living such as toileting, bathing and dressing
 Assist residents with walking and moving in and out of bed
 Tidy residents’ rooms and change linen
 Assist residents with routine recreational activities
 Ensure that each resident is comfortable in his or her room
 Transport residents in wheelchairs
 Transfer residents between the bed and chair using the Hoyer Lift
 Empty and change catheter drainage bags
Material Handler: July 2015 – January 2016, Staff Mark
 Received, interpreted, and followed pick tickets, from warehouse
 Picked and prepared customer-specific orders for shipping
 Transported all orders to appropriate shipping locations and moved all
inventories to correct storage areas
 Scanned and examined all customer orders, prior to dispatch
 Prepared and maintained accurate and timely records related to warehouse items
and customer orders
 Cleaned and tidied warehouse premises, in an efficient manner
Cashier: September 2012 – May 2014, Sam’s Club
 Received shipments and sort the merchandise
 Executed visual presentation and brand standards by placing the merchandise
appropriately on the sales floor
 Responded quickly and resourcefully to customer requests or concerns
 Used suggestive selling techniques to increase sales
 Provided information to customers about product
 Carried out re-merchandising, display, price markdowns duties
 Accurately completed cash register transactions
 Represented the store in a professional and positive manner
 Handled the customers’ needs while following company procedures
 Executed marketing and visual merchandising initiatives
 Organized the display of merchandise

3.  Assisted customers with choices by providing them with information about products
 Participated in physical inventory counts
 Adhered to all store retail policies and procedures