1. Andrew Fuerst
Address: 1725 Cleneay, Norwood, OH Apt. 1204D | (440)669-5868 | Fuersta@xavier.edu
Education
· Major: Health Services Administration| Xavier University Class of 2016
· Minor: Business
· Concentration: Informatics
· Major GPA: 3.6/4.0
· Dean’s List: 3 consecutive semesters
Experience
· University of Cincinnati Medical Center | Cincinnati, OH | Volunteer Intern | May 2015 – Present
· Designed 2 training manuals to support employee advancement and data management
· Evaluated 19 regional hospitals parking and volunteer webpages to improve internal and external webpages
· Assist with daily operations of the Interpretation Department, Volunteer Services, and Access Control by
answering customer questions, answering phones, and facilitating open communication
· Built a process improvement survey and corresponding excel workbook to enable improvements in
customer service and process speed
· Compiled data from a third party vendor to track shuttle usage, determine peak time, and peak seasons
· Mercy Health Rookwood Emergency | Cincinnati, OH | Registrar | February 2015 – Present
· Ensure all patients are registered correctly within 45 minutes of arrival to strengthen patient safety, prevent
billing holds, and prevent future patient stress
· Address patients’ immediate needs while ensuring open communication between nurses and doctors
· Coordinate aspects of patient and family interactions, phone calls, and timely registration to enable a
friendly yet effective work environment
· Currito Burrito | Cincinnati, OH | Cook/Line Worker | November 2012 – September 2014
· Maintained store cleanliness, ensure food safety, and appropriate quantities of food is prepared
· Supported management with training and improving employee morale
· Medina Hardware | Medina, OH | Sales Associate | Summer 2013
· Assisted customers with store navigation and sales to enable a satisfactory experience
· Oversaw minor repairs of customer screens, windows, and assembly of products
· Ensured products were stocked in order to complete day to day tasks
· Boy Scouts of America | Medina, OH | 2005 – October 2014
· Oversaw and executed an Eagle Scout project in order to obtain the rank of Eagle Scout
· Named mentor to 2 Eagle Scouts
· Trained and mentored 50 fellow scouts on their trail to the rank of Eagle
Activities
· Tuba player in the Xavier Symphonic Winds Ensemble | Xavier University | Fall 2012 – Fall 2015
· Volunteer assistant to Child Life in CBDI | Cincinnati Children’s Hospital Medical Center | Feb. 2014 – August
2015