1. experienced, empowered,
Welcome
engaged: showcasing skills
Introduction future
for the
Author name
Information Services
March 26th , 2013
David Parkes, Associate Director, Alison Pope and Kathleen Morgan,
Learning and Information Services Managers

3. alternative open
licensing, badges,
augmented open
reality, content,
cloud, crowd personal
digital identity, learning
epublishing, environment
geolocation, semantic
information applications
visualisation statistical
internet of machine
things, translation,
learning syndication,
analytics, tablets,
paradata, virtual
location assistants,
based visual data
services, analysis,
MOOCs, age of the
apps, screen,
natural user new
interfaces, literacies,
new big data
scholarship,

4. What do we need Librarians to be?
How can we determine where we are?
How we can capture, develop, deploy, sustain,
unleash and showcase all the talents?

5. Facilitate project planning and support
change management
Exploit strengths and talents across the
service
Identify skills gaps
Provide a structured tool to support
personal and professional development
Skills Map To enhance team development
Help utilise range of skills across IS and
across the Institution
Succession planning
New opportunities

6. Skills
Individual CPPD
Areas of Activity Continuing personal and
roles, tasks, duties undertaken professional
development
Core Knowledge
needed to carry out those activities at
the appropriate level Team Building
Professional Values
that someone performing these
activities should embrace and exemplify Service
Capability
breadth and depth of experience, level of influence, the frequency of the experience
analysing, improving and changing, building capability, customer focused service
leading. managing people and performance

7. Contributing to a better wheel?…
The Skills Framework for the Information Age
(SFIA), SFIA enables employers of IT professionals to
carry out a range of HR activities against a common
framework of reference - including skill audit, planning
future skill requirements, development programmes,
standardisation of job titles and functions, and
resource allocation.
http://www.sfia.org.uk/
HEA UK Professional Standards Framework UK
Professional Standards Framework (UKPSF) (PDF,
508 kB) for teaching and supporting learning
http://www.heacademy.ac.uk/ukpsf
The Professional Knowledge and Skills Base
(PKSB) aims to reflect the breadth of the Library,
Information and Knowledge profession
Continuing Professional Development Framework

10. Defining Skills

11. KPI
skills tree.. Performance Monitoring
Measurement Setting targets
Achieving
resources targets Experience
projection Reporting Communication
business case Financial Project Teamwork
grants Management Management Planning
maintaining WBS
Technology Business Case
developing &
applying
Engagement &
Copyright
training Delivery Policy/Legal IP
disseminating Awareness Rights
Advice
Ethics Process
PDP Professional
Dissemination Written & oral
Industry/sector
Awareness/CPD Dissemination
practice
Communication Meetings
Liaison/Networking Feedback
Reference interview
question construction Enquiries & Marketing
KPI & data Services
online & livechat Delivery
Customer care
expert knowledge
Understand specialized subject
Methods Learning & Resources develops and manage
Course construction Teaching Management instruction and
Pedagogy, outcomes, support
assessment, evaluation assesses needs
continually improves
Innovation
Each branch of the tree represents one of 10 distilled skill areas- each
branch is then divided into further skills/competencies

12. Scoring…
Score 1: Learning & Teaching Skill Keywords
1 Basic understanding of learning and teaching support Understanding
2 Current awareness of learning and teaching Currency
approaches in an IS context. Ability to understand the Engage
range of approaches needed to engage in different
types of learning environments.
3 Ability to create and deliver learning and teaching Deliver,
sessions supported by lesson plans, appropriate Create
techniques, exercises and supporting material Documentation
4 To identify, promote and deliver a range of learning and Proactive
teaching opportunities in a proactive way. To deliver to Promotion
a wide audience using techniques informed by current Deliver
pedagogical practice. Pedagogy
5 Ability to innovatively deliver learning and teaching Innovation
support

15. • staff record own • line manager and
perception of skill staff keep record and
level monitor progression
• discuss with peers • line manager has
• share and adjust map of all skill levels
with line manager in team – monitor,
• can demonstrate skill develop, deploy
with evidence

16. the CPD online form…

17. Choices
• 1-4 can do/can’t do/ on or off?
• Likert scale 1-5 Provides a wider range and more opportunity to see
depth, variation and progress

18. managers view…

21. CPD Pages
SU Employment Details
IS Skills Register
Overview
Skills Audit (Academic
Skills Tutor (Study Skills)
1-2-1 with Line Manager
Record of Appraisals
Courses / Conferences
Attended
Additional Information

22. What specific skills are needed to support IL?

23. How do we build and sustain?...

24. Academic Skills
Librarian
Facilitating
Learning &
Teaching
Resource &
Enquiry Services Information
Management
Ethics Communication,
Technology & Liaison and
Networking
Values
Project
Financial Skills
Management
Performance
Management

25. Academic Skills
Tutor (Librarian &
Information
Consultant)
Learning &
Teaching
Resource &
Enquiry Services Information
Management
Ethics Communication,
Technology & Liaison and
Networking
Values
Project
Financial Skills
Management
Performance
Management

26. Learning and
Information
Services Manager
Managing
Learning &
Teaching
Services
Management, Resource &
Development, Information
Management
Documentation
Ethics Communication,
Technology & Liaison and
Networking
Values
Leadership & Financial
Project Management &
Management Planning
Performance
Management &
Measurement

27. Academic Skills
Tutor (IT)
Learning &
Teaching
Resource &
Enquiry Services Information
Management
Ethics Communication,
Technology & Liaison and
Networking
Values
Project
Financial Skills
Management
Performance
Management

28. Academic Skills
Tutor (Study Skills)
Learning &
Teaching
Service Delivery
Study Skills
& Management
Ethics Communication,
Technology & Liaison and
Networking
Values
Project
Financial Skills
Management
Performance
Management

29. Information
Landscape
Librarian
Learning &
Teaching
Resource &
Enquiry Services Information
Management
Technology: Ethics Communication,
engagement,
delivery, & Liaison and
Networking
innovation
Values
Project
Financial Skills
Management
Performance
Management

30. Information
Protection and
Security Manager
Learning &
Teaching
Information
control, legal &
Enquiry Services
security
Management
Ethics Communication,
Technology & Liaison and
Networking
Values
Project
Financial Skills
Management
Performance
Management

31. Learning & teaching
Resources
Management
Communication, Liais
on & networking
Future...
Enquiry & services
delivery
Technology:
engagement &…
Financial
Management
Performance
Measurement
Project Management
Professional
awareness
legal awareness

32. The Information ‘If it be now, ‘tis
Literate person not to come; if it
reaches a condition be not to come, it
not a threshold
will be now; if it
be not now, yet it
will come –
the
But this needs to be
readiness
actively
demonstrable and is all’
subsequently
recognised by the A table prepared.
individual, by their TRUMPETS, DRUMS, and
peers, by the OFFICERS with cushions, foils
and daggers.
employer and
students
Image: Cornell University Library http://goo.gl/XWQC2

33. experienced, empowered, e
Welcome
ngaged: showcasing skills
Introduction future
for the
Author name
Information Services
March 26th , 2013
David Parkes, Associate Director, Alison Pope and Kathleen
Morgan, Learning and Information Services Managers