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Steven Mrozek
4589 Morgan Parkway, Hamburg, NY 14075
Stevo14075@gmail.com • 716.462.3283
Major Accounts Manager
Strategic manager with 21+ years of success as a business leader and sales professional
— Areas of Expertise —
Financial Planning | Account Development & Growth | Business Operations
Consultative & Solution Selling | Exceeding Revenue Goals | Vendor Relations
Team Management | Client Satisfaction & Retention | Reporting
— Career Accomplishments —
Enabled rapid business growth, leveraging a wide range of finance alternatives
Implemented a sub-prime department to improve product portfolio
Drove sales and exceeded revenue goals
Professional Experience
Ray Laks Honda Orchard, NY
Finance Manager 2003 – 2017
Played a major role in facilitating finance options for a vast client base. Secured partnerships with organizations
to broaden business capabilities. Collaborated with internal teams to fulfill corporate objectives.
Key Accomplishments:
 Contributed to rapid business growth by developing a sub-prime department to expand offerings.
 Exceeded sales and revenue goals as a result of effective client management and referrals.
 Evaluated multiple lending sources to gain insight on financing alternatives to meet client requests.
 Adhered to the Truth in Lending Act laws, involving the accurate presentation of credit information.
 Prepared and reviewed loan documents, credit applications, and credit bureaus on a daily basis.
 Developed customized deal structures to submit to various sources for automobile loan funding.
 Systematically completed daily work tasks, while maintaining a secure and compliant work space.
 Performed desking, negotiating, and closing tasks as a support among internal business teams.
Maloney Car Company Hamburg, NY
Manager 2000 – 2003
Developed methods to expand customer base and gain market leadership within the automobile industry.
Analyzed business performance and introduced resolutions to improve operations. Structured training
initiatives, sales guidelines, and corporate policies.
Key Accomplishments:
 Monitored daily operations for an independent automobile dealership.
 Communicated with the owner to assess business needs and offer timely solutions.
 Supported administrative needs such as bookkeeping, titling, and billing.

2. Steven Mrozek  PAGE 2
 Performed multiple inventory activities including selling, buying, and auctioning.
 Reconditioned vehicles to prepare for potential resales and performed lot maintenance.
 Consulted with customers to understand requests and present suitable selections.
Professional Development
Credit Acceptance Certified  Ziegler Finance Training  Honda Interactive Network
ADP  Automate Dealer Management Systems  Dealertrack E-contracting