David Zaucha is a business management professional with over 15 years of experience in sales, marketing, operations, and new business development. He currently works as a Business Coordinator at Hitachi Data Systems, where he coordinates and processes customer orders totaling $200M annually. Prior to his current role, Zaucha held positions at Kennametal Inc. and Videojet Systems, gaining experience in customer service, sales, project management, and database coordination. He has a background in accounting and restaurant management from Harper College.

1. DAVID V. ZAUCHA
Schaumburg, IL 60193
630-351-9211
zaucha_dave@yahoo.com
www.linkedin.com/in/davidzaucha
CAREER SUMMARY
Creative, customer focused, business management professional with success in building and
leading profitable, high performance business teams. Experience in general management, sales,
marketing, procurement, operations and new business development. Being a skilled negotiator
who can resolve complex situations resulting in solutions that enhance customer relationships
is a key strength. Other attributes include:
• Goal Oriented • Data Collection • Trainer
• Communicator • Research • New Business Development
• Facilitation • Conflict Resolution • Contract Negotiation
PROFESSIONAL EXPERIENCE
HITACHI DATA SYSTEMS, Itasca, IL 2006 – Present
Business Coordinator
Coordinate and process customer orders for Eastern, Emerging Markets and Global Strategic
districts totaling $200M in annual sales. Create external customer quotes and other contractual
documentation related to the sale and lease of hardware, software, maintenance support and
Professional Services. Verify all pertinent deal information.
· Partner with the finance Business Analyst and Regional Sales Controller
monitoring all quotes and forecasted deals against customer credit limits.
· Ensure documentation sales/service contracts comply
with audit standards and company policies.
· Review and approve deals for revenue recognition with a total contract value
up to $100K with standard commercial and financial terms.
· Ensure compliance with all deal related SOX requirements and HDS policies
regarding the financial aspect of sales transactions, including consistent pricing
for post contract support, software, and professional services pricing.
· Improve accuracy reviewing and submitting deal process checklists
and sales order summary sheets.
· Review statement of work determining any issues from a
revenue recognition or VSOE perspective.
· Order, track and communicate the sale and delivery information
on all North American product transactions improving efficiency.
· Provide support of internal and external financial and SOX deal related audits.
· Recognized in FY2012 for efforts leading to multiple months of gross revenue
exceeding $6M March 2012 was highlighted for coordinating 27 contracts
leading to $10.5M in gross revenue.
· Award for the assistance with a $7M sale to local Chicago financial institution.

2. Page 2 David V. Zaucha
KENNAMETAL INC., Lisle, IL 2002 – 2006
Inside Sales / Senior Customer Service Representative
Primary contact for Boeing, Kennametal’s second largest account with $28M in annual sales.
· Decreased key account processing time 60% by collaborating with client
and outlining inconsistencies in pricing, items needed, and lead times.
· Proactively negotiated, monitored, and renewed annual contracts
to secure existing business.
· Validated pricing, discounts, promotions and rebates based
on customer trending analysis ensuring accuracy.
· Reconciled and monitored the processing of EDI orders increasing accuracy.
· Increased productivity of sales representatives by preparing quotations and
standard contract addendums.
VIDEOJET SYSTEMS, Wood Dale, IL 1994 – 2002
Operations Analyst / Database Coordinator / Report Writer (1995 – 2002)
Team leader for a $6M project to increase the overall workflow of the special applications team.
· Recruited and built project teams with members from marketing, customer service,
procurement, systems, engineering and manufacturing departments that crafted
a new wireless tagging system to be used by key clients including: Firestone,
Mobil Oil and McDonalds.
· Created accurate resource forecasts, project schedules, and cost projections.
· Trained and supported sales force on special application products.
· Prepared and conducted internal and external application presentations
to executive management meetings.
· Results hailed by company executives as break-through, creative and highly efficient.
Customer Service Representative III (1994 – 1995)
· Coordinated complex customer orders and inquiries related to special applications.
· Expedited customer phone, fax, and mail orders for company equipment.
· Maintained proper communication between the customer service department
and other internal departments as well as external constituents.
· Promoted to Operations Analyst.
EDUCATION
Harper College, Palatine, IL
General and Advanced Accounting Coursework, Certification in Restaurant Management
TECHNICAL PROFICIENCIES
Microsoft Office 7 Enterprise Edition, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word,
Microsoft Exel, Borland Paradox, SAP Database, Oracle Database, Unix Database, Smart Term,
Maxum Database, Siebel