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Andrea Raines
3842 SW Kanan Dr., Portland, OR  97221
503­806­0176
andrea.raines@comcast.net
SUMMARY
Experienced inside sales account manager with over 11 years of experience building new                       
business, driving revenue growth and profitability with SaaS products and solutions, including                     
ERP, Project Management, Accounting, and more. Demonstrated success in territory                 
development and management with strong reputation for relationship building and assessing                   
customer needs including an exceptional opportunity­to­win ratio.
EMPLOYMENT HISTORY
Site9
Sales Manager, January­June 2013 (department eliminated)
Lead ProtoShare subscription­based sales efforts ranging from initial qualification calls through                   
the sales process to closing business. Developed strategies to qualify and close existing free trials                           
while leveraging team resources.
Axium, 2005 ­ 2012
Senior Regional Account Manager (2007­2012)
Engaged prospects and presented high level demos of Ajera project management and                     
accounting software to executives, managers and staff. Documented client’s needs in Salesforce                     
to ensure Implementation Consultants could meet clients’ overall strategic goals and address                     
their critical success factors. Managed sales pipeline for consistency in meeting quarterly &                       
annual sales quotas.
● Achieved $1.2M in revenue yearly in 2011­12.
● Brought in 137 new clients ($3.78M in new sales revenue) from 2009­2012.
● Achieved 140% of yearly quota in 2007, my first year as an Axium Regional Account
Manager
● Increased unit sales by 300% in undeveloped key metro market, Saint Louis, MO (2008)
● Met or exceeded quota yearly from 2007 ­ 2011, averaging 116% of yearly quota.
● Achieved record 1st
 Quarter sales (2010).
● Set standard for uncovering and documenting clients’ critical success factors, improving
product implementations and increasing number of referenceable clients.
Sales Associate (2005 ­ 2007)
Supported new business development by cold calling and qualifying new leads for Regional                       
Account Managers. Created process workflows and helped develop lead qualifying criteria.                   
Achieved exceptional lead­to­opportunity ratios and opportunity­to­sales ratios for Account               
Managers. Consulted with marketing to create lead entry processes within CRM to more                       
accurately indicate sources of business.
*** 2002­2004 stay­at­home mom***
Epicor, 1997­2001
Sales Associate
Partnered with Account Managers to sell ERP software and solutions by filtering out                       
high­quality, prequalified leads. Produced direct revenue and drove client satisfaction by solving                     
issues and persuading clients with expired maintenance and support plans to reinvest in our                         
support services.
● Consistent top­performer and only Sales Associate during my tenure to achieve
lead­to­sale ratio needed to receive prequalification bonus.
● Exceeded quotas for renewing expired maintenance and support plans.
EDUCATION
University of Puget Sound
Major: English Literature

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Resume

  • 1. Andrea Raines 3842 SW Kanan Dr., Portland, OR  97221 503­806­0176 andrea.raines@comcast.net SUMMARY Experienced inside sales account manager with over 11 years of experience building new                        business, driving revenue growth and profitability with SaaS products and solutions, including                      ERP, Project Management, Accounting, and more. Demonstrated success in territory                  development and management with strong reputation for relationship building and assessing                    customer needs including an exceptional opportunity­to­win ratio. EMPLOYMENT HISTORY Site9 Sales Manager, January­June 2013 (department eliminated) Lead ProtoShare subscription­based sales efforts ranging from initial qualification calls through                    the sales process to closing business. Developed strategies to qualify and close existing free trials                            while leveraging team resources. Axium, 2005 ­ 2012 Senior Regional Account Manager (2007­2012) Engaged prospects and presented high level demos of Ajera project management and                      accounting software to executives, managers and staff. Documented client’s needs in Salesforce                      to ensure Implementation Consultants could meet clients’ overall strategic goals and address                      their critical success factors. Managed sales pipeline for consistency in meeting quarterly &                        annual sales quotas. ● Achieved $1.2M in revenue yearly in 2011­12. ● Brought in 137 new clients ($3.78M in new sales revenue) from 2009­2012. ● Achieved 140% of yearly quota in 2007, my first year as an Axium Regional Account Manager ● Increased unit sales by 300% in undeveloped key metro market, Saint Louis, MO (2008) ● Met or exceeded quota yearly from 2007 ­ 2011, averaging 116% of yearly quota. ● Achieved record 1st  Quarter sales (2010). ● Set standard for uncovering and documenting clients’ critical success factors, improving product implementations and increasing number of referenceable clients. Sales Associate (2005 ­ 2007) Supported new business development by cold calling and qualifying new leads for Regional                        Account Managers. Created process workflows and helped develop lead qualifying criteria.                    Achieved exceptional lead­to­opportunity ratios and opportunity­to­sales ratios for Account                Managers. Consulted with marketing to create lead entry processes within CRM to more                        accurately indicate sources of business. *** 2002­2004 stay­at­home mom*** Epicor, 1997­2001 Sales Associate Partnered with Account Managers to sell ERP software and solutions by filtering out                        high­quality, prequalified leads. Produced direct revenue and drove client satisfaction by solving                      issues and persuading clients with expired maintenance and support plans to reinvest in our                          support services. ● Consistent top­performer and only Sales Associate during my tenure to achieve