1. CRAIG DOBSON
A: Wavell Heights, Qld 4012 M: Mobile 0431 600 750 H: (07) 3160 0317 E: dobson.craig1@gmail.com
MANAGEMENT SKILLS:
Personal Qualities: offers personal
qualities of initiative, leadership,
personal drive, flexibility, attention to
detail and integrity with excellent
communication skills and the ability
to think outside the box to resolve
problems and create win-win
outcomes; offers an easy going
temperament with the ability to work
well with others to meet job
requirements; takes personal
responsibility for own actions and
admits mistakes
Strategic Business Planning – able to
align direction throughout the
business and assess emerging trends
to assess areas of change and
opportunity; able to communicate
company vision across the business
in-line with operational strategy;
strong understanding of associated
legislation and compliance and able
to identify critical issues within the
company to present a range of
alternative solutions
Marketing & Promotions – strong
understanding of marketing concepts
and ideas with demonstrated
experience in advertising and
promotional strategy; able to create
procedures that maximise the chance
of positive referral from existing
customers
Tender & Contract Management –
offers the ability to establish
contracts for vendors and complete
tenders for new business according
to legal compliance requirements
and business objectives; checks all
terms and conditions and ensures all
information is legitimate; negotiates
rates, discounts or deadlines and
accepts and executes the contract
PROFESSIONAL PROFILE:
Dynamic Sales Manager with extensive management experience and the ability to exceed all
expectations to deliver performance outcomes on time and according to budget; committed to
quality results with a zero harm Workplace Health & Safety record and a passion for leadership;
skilled in developing stakeholder relationships to build profitable partnerships and increase
revenue; able to create a culture of repeat business and customer referral.
Offers extensive account management and event coordination experience; highly motivated and
outcome driven with a strong track record in new business development, account management and
solution based selling to B2B and Consumer Markets; able to exceed expectations through strong
client relationships and a solution based approach to problem solving; able to coordinate marketing
resources to meet performance indicators.
SELECTED ACHIEVEMENTS:
 Successfully manages a team of (4) at Pickles auctions and has previously managed teams
of 10 to 20 individuals from different nationalities in a hospitality environment.
 Organised a successful off-site auction for rare and prestige vehicles at a local car show
which was met with great acclaim from motor vehicle enthusiasts both locally and
interstate.
 Met or exceeded all Key Performance Indicators at Pickles Auctions with a reputation for
meeting strict deadlines and targets.
QUALIFICATIONS:
Bachelor of Business Management, Partial Completion - University of the Sunshine Coast
Bachelor of Science Health, Partial Completion - University of the Sunshine Coast
Associate Diploma of Business, Ithaca T.A.F.E.
PROFESSIONAL DEVELOPMENT:
Auctioneer License Outlook - Advanced
Microsoft Word – Advanced Assembling LAN & WAN - Basic
Excel - Advanced Patch Cabling - Basic
PowerPoint - Advanced Wireless Network Connection
Mail merge - Advanced CRN Reporting System - Oracle
CAREER SUMMARY:
Aug2008 – June 2016 Pickles Auctions, Government & Fleet Manager
March 2008 – June 2008 Capitalcorp Financial Services, Finance & Insurance Consultant
Oct 2007 – March 2008 S.P.N.T. Pty Ltd, Finance & Insurance Broker
June 2007- Oct 2007 Ross Human Direction, I.T. Recruitment Consultant
2005-2006 Walrus & Carpenter, Bar/Restaurant Manager
2004-2005 Hung, Drawn & Quartered, Assistant Bar Manager
2000-2004 Strathpine Toyota, New Car Fleet Manager
1998-2000 Redcliffe Indoor Sports Centre, Assistant Manager
1990-1998 Dobson Honda Autos, Sales Consultant

2. SALES SPECIFIC SKILLS:
Able to develop and maintain a regular
client call cycle and drive sales growth
through strong business relationships
Experienced in building network
partners and stakeholder relationships
that create new business opportunities
Able to penetrate existing accounts and
minimise lost business to achieve
profitable sales growth and KPIs
Ability to convert prospects in
accordance with sales goals and targets
while ensuring premium customer
service and providing advice on pricing
and availability of products and services
Experienced in troubleshooting any
issues that occur during the order
process to maintain the relationship
Able to perform administrative duties
such as preparing monthly reports,
proposals and quotes while maintaining
call logs and sales records using a
computerised system
Proven sales background with a can-do
mentality; competent in building trust
and customer loyalty using effective
communication, prioritisation, follow
up and adaptability to achieve results
Able to create and develop marketing
and advertising campaigns targeted at
the right audience to sell products and
services in bulk volumes
Offers event management experience
with the ability to manage large scale
events and functions and ensure all
aspects of venue hire run smoothly
Offers the ability to enhance business
systems by providing accurate
information about business needs and
priorities and consolidate information
to support business objectives while
guiding team members through the
change management process.
Able to analyse information to identify
interrelationships to make
recommendations based on evidence
while identifying and creating solutions
for any potential issues.
REFERENCES:
Strong references available on request
PROFESSIONAL EXPERIENCE:
Aug 2008 – June 2016 Pickles Auctions Government & Fleet Manager
 Maintain vendor stock and value vehicles within 48 hours of arrival to meet Key Performance
Indicators.
 Propose vendor stock to appropriate sales platforms and inform vendors of the market and
price for stock on a regular basis.
 Manage a team of (4) staff including all aspects of training, mentoring and performance
management.
 Complete administration requirements including arranging transport for vendors, finalising
sales, inspecting debtor invoices, completing referrals and following up on unpaid invoices.
 Sell solutions to individuals and organisations using a consultative approach to meet targets
and performance indicators.
 Develop and maintain relationships with decision makers to create new business opportunities.
 Establish relationship with existing dealers, create new relationships through cold calling and
resolve any dealer complaints to reach win-win solutions.
March 2008 – June 2008 Capitalcorp Financial Services Finance & Insurance Consultant
 Provide product, program and pricing information to accounts and track customer information
within the database.
 Establish and maintain strong relationships with clients to ensure their continued loyalty and
prepare presentations to develop new business opportunities.
 Maintain a solid knowledge of products, services, goals, strategies and competitors to build and
maintain the client portfolio.
 Maintain regular contact across portfolio, monitoring current services and making proactive
offers regarding new products and services based on customer Identify and secure new
business opportunities.
 Perform financial administration tasks such as the calculation of repayments and insurance
figures for clients, submitting financial documentation, negotiating contracts and maintaining
company accounts on the internal system.
Oct 2007 – March 2008 S.P.N.T. Pty Ltd Finance & Insurance Broker
 Source prices and vehicles on behalf of clients according to their individual needs and wants.
 Receive and submit finance applications, prepare financial documentations, calculate
repayments and insurance figures and prepare invoices for finance companies.
 Arrange delivery dates of vehicles for clients according to availability and client specifications.
June 2007- Oct 2007 Ross Human Direction I.T. Recruitment Consultant
 Conduct all aspects of pre-screening, phone screening, short - listing, qualifying and
interviewing candidates; manage salary negotiations.
 Advertise using the appropriate internet mediums on Seek and other job boards.
 Conduct background checks to ensure each candidate matches role description.
 Act as the first point of contact for any HR enquiries and provide accurate information
regarding the role, responsibilities and closing dates on applications.
 Attend network events and use marketing and promotions to attract suitable and potential
candidates.
 Attend meetings with clients at their offices to pitch services or discus suitable job vacancies.
 Give clients advice and provide guidance on appropriate pay rates, training and career
development.
2005-2006 Walrus & Carpenter Bar/Restaurant Manager
 Manage all aspects of business including marketing, promotions and events.
 Monitor financial activity including budgets, accounts payable, accounts receivable and
debtor management.
 Collect and process data for reports and performance review and provide advice for staff
training with regular follow up.
 Implement targets through goal setting and develop restaurant projections with the aim of
continued growth.