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Personal knowledge management


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What is "Personal Knowledge Management" and what skills, tools and literacies do I need to ensure I remain relevant in today's fast-moving and sometimes chaotic environment,

Personal knowledge management

  1. 1. Personal   Knowledge   Management Steve  Dale @stephendale   @collabor8now Unless  otherwise  noted,  this  work  is  licensed  under  a  Crea;ve  Commons   A>ribu;on-­‐NonCommercial-­‐ShareAlike  3.0  Unported  License.Thursday, 7 March 2013 1
  2. 2. “We  always  know  more  than  we  can  say,  and   we  always  say  more  than  we  can  write” Dave  Snowden 2Thursday, 7 March 2013 2
  3. 3. Exercise Personal  Knowledge  Management   Ques<onnaire What  is  your  PKM  Profile? PKM  Ques;onnaire 3Thursday, 7 March 2013 3
  4. 4. What  is  “PKM”? It’s  about  taking  responsibility  for   personal  &  professional   development  in  order  to  remain   ‘relevant’  in  a  some<mes  chao<c   and  fast-­‐changing  environment.   4Thursday, 7 March 2013 4
  5. 5. The  industrial  age   required  predictable   and  repeatable   processes  Thursday, 7 March 2013 5
  6. 6. Industrial age practices are no longer relevant to the 21st Century Knowledge Economy Labour is replaceable, talent is not. (H Jarche)Thursday, 7 March 2013 6
  7. 7. Remember  when  we   cc    Steve  Wheeler,  University  of  Plymouth,  2009 learnt  the  same  things,  at   the  same  time  and  at  the   same  pace?  Thursday, 7 March 2013 7
  8. 8. Learning  and  personal   development  is  no  longer   confined  to  the  classroomThursday, 7 March 2013 8
  9. 9. Learning  and   knowledge   acquisi2on  is  a   lifelong  ac2vity  and  a   far  more   personalised   experience.Thursday, 7 March 2013 9
  10. 10. Social  learning  is  how  people   work  and  share  knowledge  to   become  better  practitioners  Source:  Harold  JarcheThursday, 7 March 2013 10
  11. 11. We  have  to  be  able  to   quickly  adapt  and  change  to   an  increasingly  volatile  and   challenging  environmentThursday, 7 March 2013 11
  12. 12. We  live  in  a  socially  connected   world,  where  anyone  can  have   a  voice,  and  everyone  wants  to   be  heardThursday, 7 March 2013 12
  13. 13. 13 Is more better? We need to separate the signal from the noiseThursday, 7 March 2013 13
  14. 14. How? Break-­‐out  session 14Thursday, 7 March 2013 14
  15. 15. Collabora<ve  Technologies Telepresence Collabora;ve   Authoring Brian  SolisCapability Social  Networks IM,  Videochat Portals,  Wikis,   RSS Webcasts Blackberry Email/Calendar Telephone Distant  Past 2013 15Thursday, 7 March 2013 15
  16. 16. Knowledge   from  a  trusted   source  is  richer   than  what  we   can  discover  for   ourselves Photo: by Jackie Welberg 16Thursday, 7 March 2013 16
  17. 17. But  who  can  you  trust?   17Thursday, 7 March 2013 17
  18. 18. Personal   Knowledge   Management Unless  otherwise  noted,  this  work  is  licensed  under  a  Crea;ve  Commons   A>ribu;on-­‐NonCommercial-­‐ShareAlike  3.0  Unported  License. cc  licensed  flickr  photo  by  Will  Lion:  hYp://­‐lion/2595497078/Thursday, 7 March 2013 18
  19. 19. Quality,  Relevance  and  Reputa<on   Find, join and contribute to the most relevant and useful communities for my Share my ideas job and role regardless of and comments on whether inside or outside !"#$%&()*+,-&+.&),"/)(%& the organisation learning content /+",0(/1&& and see comments from others G?5,(& G((-& Identify relevant B6<(%&(*&)?#-#C1& 2#%32#$)(,&,($(45)& and high quality F",5)(&9(,7()& #.+,657+1&859& learning content #.+,657+1&;%%&45$"(1& 9(+9$(&:&0+4(,/57+/&& for my job/role Knowledge G(/(& Worker G(/(& Cynefin Model ;//(6<$(=&/>)?(/#@(&& BC5C(&*#)?&(D9(,)/=& 5%&(45$"5)(& 9((,/=&&0+$$(5C"(/1&E5#& #.+,657+1&A(/)& Develop my skills #/#C?)/1& 5//"697+/1& through collaborative interactions with peers and receive G(/(& Reflect, experiment honest advice and put into practice what you have learned. Adapted from Seek-Sense-Share model by Harold JarcheThursday, 7 March 2013 19
  20. 20. Where  Work  (and  learning)  happens Informal Social Networks Diverse ideas & knowledge Communities of Practice Solve problems Project Teams Test new ideas Complex Knowledge Structured Goal-oriented Opportunity-driven Source: Harold Jarche www.jarche.comThursday, 7 March 2013 20
  21. 21. Communi8es  of  Interest/Prac8ce “Communities of practice are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.” Source: Etienne WengerThursday, 7 March 2013 21
  22. 22. Aggregate  &  Filter  For  Relevance 22Thursday, 7 March 2013 22
  23. 23. New  learning  and  sharing  models   are  emerging  –  Digital  Curation h>p://­‐10-­‐30/Thursday, 7 March 2013 23
  24. 24. Digital  Cura8on“Digital  Curators”  use  their  insight  into  a  particular  audience  to  determine  what  might  interest  themThursday, 7 March 2013 24
  25. 25. What  needs  to  change..... Social  learning  and  personal  development  requires  a   shift  from  hierarchies  to  networks,  and   empowerment  of  the  workforce  to  choose  the  tools     they  need  to  do  the  job.Thursday, 7 March 2013 25
  26. 26. Finally,  how  will  you  improve  your   “PKM”? !"#$%&()*+,-&+.&),"/)(%& /+",0(/1&& •Join a CoP? G?5,(& G((-& •Contribute/share content? •Grow your network? B6<(%&(*&)?#-#C1& F",5)(&9(,7()& 2#%32#$)(,&,($(45)& #.+,657+1&859& •Build/enhance reputation? #.+,657+1&;%%&45$"(1& 9(+9$(&:&0+4(,/57+/&& •Use social media? You? •Use SM tools to aggregate + filter? G(/(& G(/(& •Question/challenge/test assumptions? BC5C(&*#)?&(D9(,)/=& ;//(6<$(=&/>)?(/#@(&& 5%&(45$"5)(& •Add value to content you share? 9((,/=&&0+$$(5C"(/1&E5#& #/#C?)/1& #.+,657+1&A(/)& 5//"697+/1& •Subscribe to people/channels you trust? •Become a digital curator? G(/(& Adapted from Seek-Sense-Share model by Harold JarcheThursday, 7 March 2013 26
  27. 27. “It’s  not  the  strongest  of  the   species  that  survives,  nor   the  most  intelligent,  but  the   one  most  adaptable  to   change.”  Darwin Email: Twi>er:  @stephendale,  @collabor8now Profile:  h>p:// Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.Thursday, 7 March 2013 27