These are the slides used at the 2nd Personal Knowledge Management Workshop – PKM 2010 that was hosted at the german HCI Conference “Mensch & Computer” in Duisburg.

1. PKM
2010
2nd
Workshop
on
Personal
Knowledge
Management
hosted
by
Mensch
&
Computer
2010
12.
9.
2010
in
Duisburg
hBp://2010.personalknowledge.org/
Chaired
by:
David
Elsweiler,
Heiko
Haller,
mc
Kindsmüller,
Richard
Pircher

2. PKM 2010
Questionnaire Results
original questionnaire is online at
http://2010.personalknowledge.org/questionnaire
by David, Heiko, mc, Richard
and answers from 23 participants

3. 23 Participants:

4. What is your background?
Cogni4ve
Psychology
&
I
have
degrees
in
sociology,
Ar4ficial
Intelligence
Interac4on
Design
educa4on,
&
informa4on
science
academic,
lecturer
and
researcher
Business
Administra4on
PhD
in
informa4on
seeking
&
HCI
PhD
cogni4ve
modeling
PIM,
knowledge
engineering
&CHI
MA
psychology
PKM
consultant
Researcher
ac4ve
in
the
PIM
community
student
PhD
in
Adap4ve
Hypertext
Systems
CEO
Researcher
lecturer
informa4on
seeking
maker
of
PKM
so<ware
CRM
tool
programmer
MA
computer
science
Mathema4cian
PKM
visionary
Vice
President
KM
Society
PhD
in
PKM
organiza4on
developer

5. What is your background?
a
My
PhD
wa ntelligence
Cogni4ve
Psychology
&
I
have
degrees
in
sociology,
it e?
s
like
Ar4ficial
Is
in
Ad
be hind
m ficates,
significa
nt
contr
ap4ve
H
Interac4on
Design
educa4on,
&ei
nforma4on
he
on ome
cer4 docume ibu4on
ypertext
System
n
t science
nt
to
b was s
-­‐
you
mea shelves.
s etc.
academic,
tl
ecturer
e
nd
terpre
permiUng
eac
contex a "in researcher
in
ll
with f
my
family done
a
phd has
a
bag-­‐ of
each
of
its
p ted"
differently h
wa Business
Administra4on
at
s
o ve
of-­‐w are
re i rese nts
(an
inter & H
t
in
p icture n
that
i
ha and
HCI,
th issuesi.nterpre ords
in
pnforma4on
seeking
pr
e CI
he
r
tha
seeking
t
PIM
.
idiff ta4PhD
on
of
a
nta4on
.
Essen4 ta4on
is
ot he on m e
a ts
eren docume ally,
eac
PhD
rhaa4
a
b
4me
to
4 e
key
poin
aredPIM,
t
bag-­‐of-­‐wor ngineering
&lCHI
in I
ogni4ve
focm ve m amodeling
h
ea knowledge
e nt
cou d h
Ar4fi
fro
cwgro
of
t Co seekin
k g n s rch
is
s4 ds
desc
have
a
l ooked cial
lInae areund
in
on
mput
isfocused
in y t llige rmait
ll
influe MA
psychology
ribi
nced
by ng
it.
My
curre
di
ssertPKM
cn
info ce.
M ent
who r
Science
aon
imiprohe
PIM
community
certaa4oe i onsultant
d
u Researcher
ac4ve
n
t ving
n e
my nt
im
Man
lect ur n
has
phd
stu y nder experienc d
gr du t n
e
the
use
PhD,
but
is
no
nowagemhave
a
been
about
Int alusaeein
through
bookm r
web
brows
ent
on
t .
c t r
w
rstudent
n
PIM e
Use
esCI,rand i
H ea
cheed
ho h
er in
Adap4ve
Hypertext
Systems
ma
PhD
rup4o g
docum
directed n
ents
in
ark nageme g
in
Researcher
d
t ro r's CEO
erest ughly
h
Des t p
Infilecturer
informa4on
tseeking
ktoe .
I
hav
linking
(en
ortma4o
n
browsin
g
histor
nt,
e
areas
xt
on
a
w e
abling
u
Psychol n
Managemen ofmaker
of
PKM
ag
Person eb
p so<ware
sers
to
se y,
user
og t
as
wel contextual
a e
and
b lect
arb
taskt
th y
whilst
users
CRM
sool
programmer
l
p s
rela
aa ta
lly
relat
ed
des4
eing
tak
en
tcomputer
ary
itr
ey
are
w are
inte ge
ched
na4on,
MA
o
a
science
orkingMathema4cian
d
d nge
no4fi
on.
rrupte
interesturing
proac4v
to
the
u ca4on
that
con e
PKM
visionary
ser,
etc
tains
ch web
Vice
President
KM
Society
of anges
PhD
in
PKM
organiza4on
developer

6. What is your definition of PKM?

7. What
is
your
research
interest
within
the
field
of
PKM?
definiNons,
models,
develop
a
PKM,
which
is
Methods,
strategies,
behaviours
useful
for
work
life
creaNng
tools
Case
Studies
a
PKM-­‐Method
based
on
PKM
models
for
specific
environments
expert
debriefing
sensemaking
opNmizing
PIM
CreaNng
a
beBer
environment
for
COMPREHENSIVE
understanding
OBJECTIVES
building
representaNons
of
informaNon
the
role
of
memory
To
idenNfy
knowledge
externalizing
human
support
the
human
mind
memory
to
efficiently
deal
with
organize
and
retrieve
large
amounts
of
personal
knowledge
personal
knowledge
knowledge
efficiently
generaNon
process

8. What
is
your
research
interest
within
the
field
of
PKM?
how
reliance
on
digital
InterrupNons
which
forms
of
informaNon
influence
the
knowledge
workers
performance
PKM
EducaNon
affect
personal
knowledge
how
to
train
individuals
creaNon
of
useful
to
manage
their
personal
informaNon
for
others
FOCUSED
knowledge
successfully
(SocialWare)
OBJECTIVES
exploratory
searching
How
to
improve
teaching
semanNc
desktop
and
learning
by
applying
user
interfaces
that
personal
knowledge
support
(visualized)
management
techniques
Task-­‐based
user
connecNons
modeling

9. What
is
the
biggest
challenge
regarding
PKM
or
PKM
research?
the
definiNon
of
the
ge]ng
the
appropriate
development
of
the
PKM
process
itself
people
together
to
universal,
interdisciplinary
construct
a
coherent
and
definiNon
and
models,
Inconsistent
and
useful
framework
for
usefulness
of
the
PKM
mulNple
definiNons
-­‐
we
research
theory
to
many
disciplines
do
not
always
mean
the
same
thing
THE
DISCIPLIN
AS
A
WHOLE,
RESEARCH
Realizing
that
PKM
is
Lack
of
awareness
VERY
different
from
KM
AND
ITS
sensiblity
of
company
for
PERCEPTION
IN
KM
PRACTICE
Extreme
diversity
of
change
of
consciusness
tools
used
for
PKM
on
the
side
of
managers
PKM
Research:
derive
general
To
cater
to
personal
styles
findings
from
very
individual
consider
invesNng
Nme
and
subjecNv
personaliNes,
to
design
empirical
studies
in
learning
new
PKM
approaches
and
experiences
that
are
not
biased
by
the
processes
with
tools
researcher's
own
style

10. What
is
the
biggest
challenge
regarding
PKM
or
PKM
research?
PKM:
foster
self
reflecNon
keeping
relevant
things
The
compromises
current,
between
the
capabiliNes
decision
making
in
and
returning
old
things
to
of
a
tool
and
its
usability
situaNons
where
being
currently
relevant
if
uncertainty
exists
circumstances
change
enable
an
efficient
human-­‐computer-­‐data
SPECIFIC
sharing
the
knowledge
relaNonship
OBJECTIVES
OF
so
that
systems
can
re-­‐
PKM
use
expert
approaches
CHI
of
PKM
to
support
novice
users
usability
to
have
agents
acNng
on
your
knowledge
human
computer
InteracNve
visualizaNon
interacNon
of
large
data
for
PKM
visualizaNon

11. What
do
you
dislike
about
PKM
research?

12.  Too
theoreNcal
“TheoreNcal
discussions
about
definiNons
-­‐
if
they
are
not
targeted
at
solving
a
concrete
pracNcal
problem.”
“too
narrow
ways
of
thinking
not
focusing
on
pracNcal
applicaNon”
“
 Too
much
focus
on
specific
pracNcal
problems
“Much
research
seems
to
be
focused
on
far-­‐future
applicaNons
(at
least
in
the
social
semanNc
desktop
community)
or
on
school-­‐level
(in
the
e-­‐learning
community).”
 Too
ocen
compared
to
other
topics
“RelaNng
PKM
to
PIM
or
PDM
is
like
comparing
the
running
of
a
business
to
the
funcNon
of
a
database”

13.  Scientifically Shallow
• “PKM's hot air approach to recommending stuff just
because its in corporate KM or because 'I think so'. I
love PIM's stringent foundations based in proper
ethnography studies which are mathematically and
socially correct and results are durable”.
• “[PKM is] limited to technology, systems and tools”
• “Too many buzzwords, too many sales promotional
efforts running for fast ROI, too many answers
answering the wrong questions.”
• “Too little imagination about user behavior when
coping with novel interfaces.”
• “no consistency within the research area”
• “The lack of standard evaluation platforms”

14.  Limited Economic Opportunities
• “The economic exploitation possibilities are mediocre.
There are so many vendors and so many different
tools. Whenever you build a new tool, users want it to
be integrated with a plethora of existing tools. And,
one day, a desktop operation system vendor might
just integrate your core ideas. Ultimately, PKM
belongs in the desktop.”
 Fragmented Nature of Research Communities
• “There seem to be researchers working on similar
problems who have different perspectives, use
different terminology, have different goals, and there
are no communication channels open between them.”
 “Lame Questionnaires....ooooo!”

15. What I always wanted to
say about PKM

16.  Importance of PKM
• “In an increasingly complex world with more unique jobs
and increasing information overload, PKM is getting more
important”
• "The individual is the root of every emerging organizational
phenomenon.”
• “If people would understand the importance of PKM, it
could revolutionize our society -- to the better”
• “PKM has a bigger perspective for the future development/
research than KM”
 What is important to PKM
• “Our individual thinking and world view is strongly
influenced by our environment”
• “Knowledge is not stored on your harddisk! Therefore don't
ask the computer scientists if you want to create PKM-
Tools. Start by asking the psychologists instead.”

17.  Desires
• “Why is it [PKM] not taught in schools?”
• “I wish more scientifically successful people would
explain their PKM experience, although I'm afraid of
the stories they would tell.”
• “lets look for standards!”
• “Even though cognitive and learning styles are not yet
sufficiently proven (and of course are not as simple as
visual - auditory - kinesthetic), this does not mean that
they don't exist and could be ignored for PKM.”
 Confession
• "PKM is still very new to me (in subject rather than
concept). I wish to improve my understanding of PKM
and the full dynamics (i.e. ideas and research) within
it.

19. define…

24. Which of these terms is most
important for you?
knowledge 15
information 4
connections 2
understanding 1
data 1

25. all in all
it’s all about…
These
were
the
42
most
frequently
used
words
to
define
the
terms
data,
informaNon
and
knowledge
and
why
they
are
important
–
omiBed
are
the
three
key
terms
themselves.

26. Author’s
PosiNon
Statements

27. Knowledge
Cafe
1+1=3

28. Roadmap
1. Go
the
table
which
acNvates
you
most
2. One
guest
at
each
table
agrees
to
be
host
and
to
stay
at
the
table
for
all
three
rounds
3. ParNcipate
at
the
table
for
the
first
round
(20
Min)
4. Write
down,
doodle,
draw,
etc.
on
the
tablecloths
5. Guests
may
change
the
table
or
stay
at
the
table
during
second
and
third
round
(20
Min.
each)
6. Acer
the
3rd
round
the
hosts
briefly
summarize
what
happened
on
their
table
(Source:
hBp://www.theworldcafe.com)

29. Cafe
ENqueBe
• Focus
on
what
maBers
• Contribute
your
thinking
• Speak
your
mind
and
heart
• Listen
to
understand
• Link
and
connect
ideas
• Listen
together
for
insights
and
deeper
quesNons
• Play,
Doodle,
Draw
–
wriNng
on
the
tablecloths
is
encouraged!
• Have
fun!
(Source:
hBp://www.theworldcafe.com)

30. Knowledge
Cafe
(How)
do
other
fields
What
is
the
role
of
relate
to
PKM
research?
soc
skills
/
methods
/
pracNces
in
PKM?
How
to
apply
PKM
methods,
tools
and
behaviour
in
pracNce?

34. To
summarize
5-­‐7
min.
self-­‐reflecNon:
Write
on
post-­‐its:
• What
was
most
important
for
you?
• What
are
the
open
quesNons?

35. most
important

36. open
quesNons

37. The
very
last
points
…
Have
a
look
at
our
website
–
you
will
find
all
the
documentaNon
of
today
there:
hap://2010.personalknowledge.org/
Thank
you
for
your
ac4ve
par4cipa4on!
Lets
manage
our
social
knowledge
(=keep
in
touch)!