Jason Frand AssistantDean and Director The Anderson School’s Integrated Library and Computing Organization , UCLA Frand, J., & Hixson, C. (1998). Personal knowledge management: Who, what, why, where, when, and how, Edu98com 98. Orlando, Florida. Frand, J. (1999). Pkm personal knowledge management: An introductory exploration, AACSB Annual Meeting. Atlanta, GA. Frand, J., & Lippincott, A. (2002). Personal knowledge management (pkm) and information overload.
Jason Frand: 1998, 1999, 2002 A conceptual framework A strategy
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[concept framework] usedto organize and integrate information so that it can become part of our personal knowledge
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[strategy] Strategy: a long term plan to achieve a particular goal. for transforming what might be random pieces of information into something that is more systematic and expands our personal knowledge.
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Frand: Why Why(1998) Information explosion Information chaos Information overload Shift in responsibility Why(2002) Information overload
Information Overload 個人:隨著工作而來的資訊流超過能有效管理的數量,而無效率的工作產生壓力。組織:組織內普遍的個人的資訊超載,產生管理效率的降低。 Allen, David and Wilson, T. D. (2003). Information overload: context and causes. The new review of information behaviour research 2003, pp. 31-44
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Frand: Theory Theoreticalbase of Frand’s PKM Drucker: Knowledge Worker (1969) Nonaka: Knowledge Spiral (1991) Davenport & Prusak: Knowledge Management (1999)
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Frand: How How(1998) knowledge mental map, organization structure for personal information, using technology to extension personal ability, using computer. (2002) organize systematically, organize functionally, organize by usage, organize by software.
批評 [2]data, information, knowledge, wisdom Frand 認為資訊與知識的區分: begin with data add context to get information add understanding to get knowledge and add judgment (values) to get wisdom Frand 建議的 PKM 策略都只是幫助個人將過量的資訊「再脈絡化」 , 只能說是「個人資訊管理方法」
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Other definitions [1]更有效的「知識」生產工作 : "Knowledge work" is valuable, and "Management" will make it better. Professional Knowledge. 學習的技術 知識生產的技術 特定資訊組織的技術
PIE & KDtrails Clemente, B. E., & Pollara, V. J. (2005). Mapping the course, marking the trail. IT Professional, 7(6), 10-15. base on cognitive perspective post-search tools PIE (Personal Information Extraction) KD Trails (Knowledge Discovery Trails)
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Other definitions [2]更有效的「工作」的知識技巧 : Knowledge will make every work better. Because every work is about knowledge. Everyday life knowledge. 解決問題的技術 GTD (Get Things Done)
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Paul A. Dorsey檢索 Retrieving 評估 Evaluating/Assessing 組織 Organizing 分析 Analyzing 表達 Presenting 保護 Securing 合作 Collaborating Around