This document discusses building a digital workplace with Office 365. It begins with defining what a digital workplace is and discussing how Office 365 can enable one through tools for personal productivity, collaboration, business applications, mobility, content storage and sharing, and communication. It then covers some advantages of Office 365 like provisioning, automation, extensibility, and next-gen technologies. Potential weaknesses discussed include modern sites not being fully modern, confusing management UX, lack of PowerShell support for some apps, and hybrid challenges. The document concludes with examples of new experiences and uses cases including hub sites, communications sites, Microsoft Teams integration, and business apps like Flow and PowerApps.

1. Don't just deploy, transform:
Build a Digital and Intelligent
Workplace with Office 365
Gokan Ozcifci | @xGokan
SharePoint Saturday Belgium 2018
#SPSBE

2. Platinum
Gold
Silver
SharePint
Community
Thanks to our sponsors!

3. Patrick Tisseghem
Founding father of BIWUG & true SharePoint master
17/10/1968 - 3/9/2008
Special Tribute Edition #SPSBE

4. LESS FOCUS ON
“NEXT NEXT NEXT IDEOLOGY”
AND MORE FOCUS ON
“HERE’S HOW YOU GET RESULTS USING TECH”
An Introduction

5. DOWNLOAD THIS PRESENTATION HERE:
HTTP://GOKAN.MS

6. The Agenda
What are the advantages
and/or drawbacks of
Office365 for your DW
Euh, what?
How and when to begin build
a DigitalWorkplace
Utopic build
Real world life examples and
uses that will you inspire
Use cases

7. @xGokan
Belgium neoxy.be Microsoft RD
Microsoft MVP xGokan Influencer 2016
Gokan Ozcifci

8. DIGITAL WORKPLACE ERA

9. BUZZWORD?
REVOLUTION?
REALITY?
GOKAN, WHAT IS A
DIGITAL WORKPLACE?

10. A Digital Workplace
A Buzzword?
• MORE THAN 13.200.000 RESULTS RETURNED BY GOOGLE
• MORE THAN 11.200.000 RESULTS RETURNED BY BING.
A Revolution?
• CHANGING HOW BUSINESSES THINK ABOUT TECHNOLOGY
• ALL ABOUT PUTTING PEOPLE FIRST
• ULTIMATELY GOING TO BE MEASURED BY PEOPLES EXPERIENCES
A reality?
• IN TODAY’S WORLD A REALITY FOR MILLIONS AND MILLIONS OF PEOPLE WHO LIVE IN THEIR DAY TO DAY
ACTIVITY.
• …

11. HTTPS://EN.SHARE-GATE.COM/BLOG/EVOLVING-IN-THE-DIGITAL-WORKPLACE-TOGETHER

12. Definition
GartnerDEFINES Digital Workplace
AS FOSTERING A NEW WAY OF WORKING FOR THE DIGITAL AGE THAT PROMOTES TEAM
COLLABORATION AND PERSONAL PRODUCTIVITY [2016]
A Great DIGITAL WORKPLACE CONSISTS OF A HOLISTIC SET OF TOOLS,
PLATFORMS AND ENVIRONMENTS FOR WORK, DELIVERED IN A COHERENT, REUSABLE
AND PRODUCTIVE WAY.
Known
Definition
To be achieved - definition

13. @xGokan
OFFICE365 IS THE UNION OF
PEOPLE, PROCESSES, SERVICES AND
ENTERPRISE GRADE APPLICATIONS
TO ENABLE CONTINUOUS DELIVERY
OF VALUE AND EMPOWER EVERY
PERSON

14. The theory of evolution, destroyed!

15. PERSONAL
PRODUCTIVITY
COLLABORATE
BUSINESS
APPLICATIONS
MOBILITY
STORE, SHARE
AND FIND
COMMUNICATE
WHAT ARE THE KEY ACTIVITIES FOR YOUR DIGITAL
WORKPLACE

16. Share, Store and collaborate
• SHAREPOINT ONLINE, ONEDRIVE FOR BUSINESS
Find
• DELVE, MICROSOFT GRAPH, THE NEW SEARCH
Enterprise grade business applications
• POWERAPPS, STAFF HUB, FLOW
Communication
• MICROSOFT TEAMS, YAMMER, SKYPE FOR BUSINESS
• SHAREPOINT COMMUNICATION SITES
Mobility
• IPHONE, ANDROID, SURFACE HUBS, IPAD…
Personal Productivity
• MY ANALYTICS, PLANNER, SHAREPOINT INSIGHTS
key activities for your Digital Workplace

17. Provisioning
• WHENEVER ADDING A NEW SERVICE, MANY STACKS ARE PROVISIONED FOR YOU, NO NEED TO WAIT TO DIFFERENT LEGACY ON-PREMISES TEAMS
TO CREATE USER MAILBOX, SHAREPOINT SITE, …  PRODUCTIVITY RAISED
Automation
• WHEN YOU CREATE XYZ, OFFICE 365 IT WILL PROVISION FOR YOU ABC  GROUPS
Extensibility
• SHAREPOINT FRAMEWORK, MICROSOFT BOT FRAMEWORK, API, …
Diversity
• THERE IS MORE THAN 1 TOOL FOR ANYTHING COLLABORATION, MESSAGING OR TASKS…
Next-Gen Technology
• DELVE, MY ANALYTICS OR EVEN MICROSOFT GRAPH WHO IS A GREAT ENDPOINT FOR DEVELOPERS
Managability
• BEING ABLE TO HANDLE OPERATION EVEN OUTSIDE YOUR NETWORK PERIMETER
Cloud Offerings
• 1TB FOR ONEDRIVE FOR BUSINESS / UNLIMITED. A 20X INCREASE IN THE SHAREPOINT ONLINE PER USER LICENSE STORAGE ALLOCATION
Office 365s strengths

18. Insights around deprecated features
• THE SITE MAILBOX IS GOING AWAY IN SHAREPOINT ONLINE
• ANNOUNCEMENT DONE: JANUARY 2017 | EXECUTION: MARCH 2017
• UPDATING THE ACCESS SERVICES IN SHAREPOINT ROADMAP
• ANNOUNCEMENT DONE: APRIL 2017 | EXECUTION: JUNE 2017
Lack on governance
• EVERY MICROSOFT TEAMS CREATES GROUPS, SHAREPOINT, PLANNER, …
The size of the Mobile Apps
Technical Documentation
• SOMEHOW TOO DIFFICULT TO FIND INFORMATION ON HOW SOME FUNCTIONALITIES – LIKE HOW THE GRAPH WORKS
Lack in progress in some stacks
• PLANNER, SWAY,
• YAMMER (EDIT A POST )
Slow progress in some stacks
• EXTERNAL SHARING IN MICROSOFT TEAMS
Office 365 weaknesses

19. Auto create Groups is still not optimal
• EVERY MICROSOFT TEAM IS A OFFICE 365 GROUP
• BUT NOT EVERY OFFICE 365 GROUP IS A MICROSOFT TEAM
Modern sites that are not that modern
Office 365 weaknesses
OFFICE 365 GROUP HUB SITE
TEAM SITE COMMUNICATION
SITE

20. Below is a list of currently unsupported customizations in "modern" team sites:
• CUSTOM MASTER PAGES
• CHANGING "MODERN" SITE TO USE CLASSIC SEATTLE.MASTER OR OSLO.MASTER
• CUSTOM PAGE LAYOUTS
• ENABLING SITE OR SITE COLLECTION SCOPED PUBLISHING FEATURES. TECHNICALLY FEATURES CAN BE CURRENTLY ACTIVATED, BUT THIS IS NOT
SUPPORTED CONFIGURATION.
• USER CUSTOM ACTIONS / CUSTOM JAVASCRIPT - THERE WILL BE A MORE CONTROLLED WAY TO EMBED JAVASCRIPT ON THE PAGES THROUGH
THE SHAREPOINT FRAMEWORK EXTENSIONS
• "MODERN" SUB SITES - SUB SITES CREATED IN "MODERN" TEAM SITES USE THE "CLASSIC" EXPERIENCE, BUT YOU CAN CHANGE THE USER
EXPERIENCE TO BE SIMILAR TO "MODERN" SITES
• CONTROL AVAILABLE SUB SITE TEMPLATE OPTIONS
• "CLASSIC" PUBLISHING FEATURES (WCM)
• ACTIVATING COMMUNITY FEATURE
• SANDBOX SOLUTIONS ARE NOT SUPPORTED
• CUSTOM JAVASCRIPT CANNOT BE ENABLED IN THE SITES USING "CLASSIC" EXTENSIBILITY OPTIONS (E.G. VIA USER CUSTOM ACTIONS)
• YOU CANNOT ACCESS SITES USING SHAREPOINT DESIGNER
• SOME WEB PARTS ARE NOT AVAILABLE FOR END USERS
• ACCESSING OR UPDATING SITE PROPERTY BAG ENTRIES OR CREATING COMMUNITY SUB SITES UNDER MODERN" TEAM SITE
https://msdn.microsoft.com/en-us/pnp_articles/modern-experience-customizations-customize-sites
Office 365 weaknesses

21. Auto create Groups is still a fiasco
Modern sites that are not that modern
Confusing management UX
• ROOT SITE COLLECTION IS MODERN | SUB SITE IS CLASSIC (SOME ANNOUNCEMENTS ARE COMING)
No PowerShell, API support for several stacks
• MICROSOFT TEAMS(!), PLANNER, SWAY, STREAM,…
Poor PowerShell support in SharePoint
• 800 ON-PREMISES CMDLETS VS 40 ONLINE CMDLETS
Lack on guidance in migrations
• FROM ANY LEGACY TO MICROSOFT TEAMS
• FROM ANY LEGACY TO PLANNER
Hybrid is still not that easy as you you’d like to see
Office 365 weaknesses

22. Roadmaps
• DO I WANT TO CHANGE EVERY X TIMES?
Governance (ITIL).
• WHAT ABOUT THE LOCAL HELPDESK? WHAT ABOUT THE CHANGE MANAGEMENT?
• WHAT ABOUT EXISTING COMPLEX BUSINESS PROCESSES?
What if Office365 has an issue
• CONNECTIVITY ISSUE OR NETWORK REALTED ISSUE?
No access to correlation errors or backend.
• NO ABILITY TO TROUBLESHOOT.
The continual updates to the site can also cause strange errors.
• SOME OF THEM ARE EVEN NOT CAUSING ANY ERRORS ANYMORE  STAFFHUB, DELVE ANALYTICS, DELVE BLOGS, PLANNER
Office 365 weaknesses

23. Launched new stacks
• MICROSOFT TEAMS (GA)
• STAFF HUB
• MICROSOFT STREAM (GA)
SharePoint
• SHAREPOINT FRAMEWORK - SPFX (GA)
• GROUPS AND SHAREPOINT EMBRACED
• MODERN SHAREPOINT TEAM SITES
• NEW CENTRAL ADMINISTRATION
• HYBRID CAPABILITIES (MANAGED METADATA, INSIGHTS)
• FEATURE PACK 2
• COMMUNICATION SITES
• ONEDRIVE ON-DEMAND
Launched new components
• YAMMER AND GROUPS INTEGRATION
• NEW ADMIN CENTER
• POWER BI CONTENT PACK
• OFFICE 365 CONTENT PACK
Office 365 Progress

24. @xGokan
DOING THE SAME THING OVER AND OVER AGAIN, AND
EXPECTING SOMETHING DIFFERENT IS NON-SENSE!
• INSTALLING MORE SERVERS WON’T HELP
• INSTALLING PATCHES WON’T HELP
• INSTALLING SERVICE PACKS, CUMULATIVE UPDATES WON’T HELP.
• INSTALLING FEATURE PACK CAN HELP, BUT NOT THAT MUCH
Today’s companies can’t use 19th-century organizational structure with 20th-
century management and technology to do 21st-century work.
http://www.connectedfuturesmag.com/a/S17A10/increase-productivity-let-work-leave-the-office/#.WVPUa4VOLZs
Step outside the norm

25. Welcome, to the services era

26. HOW DO YOU MAKE THIS…
So
LIKE THIS..
Look
ALL DEVICES?
Across
Step outside the norm

27. LEARN ABOUT YOUR
COMPANY AND PEOPLE
THIS WILL DETERMINE THE WAY OF YOUR:
• COMMUNICATION
• LEARNING METHODOLOGIES AND CURVES
• FUNCTIONAL & TECHNICAL DESIGN
• ROADMAP
Office365 | Strategy – Learning phase

28. THIS IS A COMPANY

29. THIS IS ALSO A COMPANY

30. FOLLOWERS

31. LEADER

32. LEARN ABOUT YOUR
COMPANY AND PEOPLE
THIS WILL DETERMINE THE WAY OF YOUR:
• COMMUNICATION
• LEARNING METHODOLOGIES AND CURVES
• FUNCTIONAL & TECHNICAL DESIGN
• ROADMAP
Office365 | Strategy – Learning phase
Company
People

33. Communication
• SHARE YOUR VISION & GOALS & STRATEGY
• COMMUNICATE YOUR ROADMAP ON A ITERATIVE WAY
• DON’T PROMOTE WHAT YOU CAN’T PRODUCE
• ALWAYS HAVE A LOOK AT HTTPS://PRODUCTS.OFFICE.COM/EN-US/BUSINESS/OFFICE-
365-ROADMAP
• INNER LOOP (TEAMS) & OUTER LOOP (YAMMER)
Office365 | Strategy – Communication

34. MAKE DIGITAL WORKPLACE GREAT
AGAIN!

35. EMAIL?

36. INNOVATIVE SESSIONS

37. NEW EXPERIENCES AND USES
CASES | TOP 10

38. Sub-Site killer
Hub Sites

39. C O M M U N I C AT I O N S I T E S
N O N - G R O U P - C O N N E C T E D
T E A M S I T E S
G R O U P - C O N N E C T E D
C R E AT E D B Y U S E R S O R
A D M I N I S T R AT O R S
C R E AT E D B Y U S E R S O R
A D M I N I S T R AT O R S
C R E AT E D B Y A D M I N I S T R AT O R
N AV I G AT I O N
T H E M E
S E A R C H S C O P E
H U B S I T E S
N O N - G R O U P - C O N N E C T E D
A T E A M S I T E O R A
C O M M U N I C AT I O N S I T E
N E W S E T A C T I V I T Y R O L L U P
SharePoint sites: building blocks for your intranet

40. Vendor
agreements
Legal portal
Regional partner
outreach
Policies
Customer
Event planning
HR
Quarterly reports Company-wide
Benefits
Acquired sales
Eco
Adventure
Travel
Programs
Customer connections
Travel
innovation
SalesRegional sales
Recognition
& rewards
EMEA sales
Expense tracker
Cultural
Big wins
Benefits
planning
New hires
EMEA
Records center
Hub Sites

41. Vendor
agreements
Legal portal
Regional partner
outreach
Policies
Customer
Event planning
HR
Quarterly reports Company-wide
Benefits
Acquired sales
Eco
Adventure
Travel
Programs
Customer connections
Travel
innovation
Sales
Regional sales
Recognition
& rewards
EMEA sales
Expense tracker
Cultural
Big wins
Benefits
planning
New hires
EMEA
Records center
Hub Sites

42. Next-gen game changer
• THE WEB PART AUTOMATICALLY SIGNS YOU INTO
POWERAPPS.
• THE WEB PART AUTOMATICALLY SCALES THE APP TO
A BEST FIT IN THE CANVAS.
• IF YOU DO NOT LIKE THE BEST FIT, YOU CAN
RESIZE THE APP (UP TO THE APP'S MAX SIZE)
USING THE RESIZER CONTROL.
• IT ALSO WORKS IN YOUR SHAREPOINT MOBILE APP.
PowerApps web part (preview)

43. Next-
gen
game
changer
SharePoint Loves PowerApps

44. LIST, DOCUMENTS, PAGES?…
SHAREPOINT LISTS & DOCUMENT LIBRATIES CAN BE USED
WITHIN MICROSOFT TEAMS
Microsoft Teams

45. THE SETUP IS REALLY SIMPLE.
WE NEED THE FOLLOWING
SERVICES:
• SHAREPOINT LIST
• MICROSOFT FLOW
• AZURE STORAGE QUEUE
• AZURE FUNCTION
Serverless SharePoint site provisioning

46. Use Yammer for commenting on pages and news
IT’S COMPLETELY POSSIBLE TO
USE THE POWERFUL YAMMER
FUNCTIONALITY TO DRIVE
COMMENTS, LIKES AND
@MENTIONS ON ANY
CONTENT PAGES WITHIN YOUR
SHAREPOINT INTRANET –
INCLUDING NEWS!

47. Create a learning & development area using Microsoft
Stream
Microsoft stream
VIDEO REPOSITORY FOR HOW-TO’S AND MANY
OTHER CATEGORIES. YOU CAN EMBED VIDEO’S
WITHIN GUIDELINES OR POLICIES.
• SEARCH FOR TEXT OR SPOKEN WORDS
WITHIN VIDEOS
• INCREASE ENGAGEMENT WITH LIKES,
SHARES, AND COMMENTS
• SEARCH FOR WORDS AND GO TO THAT
SPECIFIC TIMEFRAME

48. Manage projects using Office 365 Planner
OFFICE 365 PLANNER ALLOWS YOU TO
QUICKLY CREATE PROJECTS, ORGANISE
TASKS INTO BUCKETS AND ASSIGN THEM
TO DIFFERENT TEAM MEMBERS. IT CAN BE
USED ACROSS DESKTOP, TABLET AND
MOBILE.
• EXTERNAL SHARING IS NOW AVAILABLE
• INTEGRATE IT INTO MICROSOFT TEAMS

49. Run an employee survey using Forms
MICROSOFT HAVE INTRODUCED FORMS
AS THE NATURAL SUCCESSOR TO
INFOPATH FORMS.
IT ALLOWS YOU TO BUILD ATTRACTIVE
AND USABLE FORMS WITH A SIMPLE
DRAG AND DROP INTERFACE.
THE FORMS YOU CREATE CAN THEN BE
EMBEDDED OR USE THE WEB PART IN
YOUR SHAREPOINT INTRANET PAGES.

50. Business Apps: Flow & PowerApps

51. NEW EXPERIENCES FROM AN
ADMINISTRATOR PERSPECTIVE

52. • SYSTEM CENTER OPERATIONS
SUITE CAPABILITIES IN THE
CLOUD.
• GATHER LOGS – EVEN CUSTOM ONES.
• CONFIGURATION DATA.
• BACKUP INFO.
• MONITOR USER & ADMIN ACTIVITIES
• AVAILABILITY
• …
Integrate Office356 into Microsoft Operations Management Suite

53. AUTOMATED SCAN OF YOUR
OFFICE 365 SUBSCRIPTION AND
SECURITY
 GUIDELINES FOR USER MANAGEMENT (MFA,
PASSWORD RESET)
 NO AUTOMATIC FIX
 NO ASSIGNMENT OF TASKS
 RUN TIME CAN TAKE UP TO 48 HOURS
 WITH THE MICROSOFT365 ERA IT ALSO INCLUDES
WINDOWS SCORES
 NEEDS WINDOWS DEFENDER ATP
 …
Secure Score with Office 365

54. • OFFICE 365 GROUPS EXPIRATION
POLICIES ALLOW ADMINISTRATORS TO SET
AN EXPIRATION TIMEFRAME FOR ANY
OFFICE 365 GROUP.
• ONCE THAT TIMEFRAME IS SET, OWNERS
OF THESE GROUPS GET NOTIFICATION
EMAILS REMINDING THEM TO RENEW
THESE GROUPS IF THEY STILL NEED THEM.
• GROUPS NOT RENEWED WILL
AUTOMATICALLY BE DELETED.
Azure AD Expiration Policy for Groups

55. Office 365 Cloud App Security provides enhanced visibility and control into your Office
365 environment.
• Get Data & Findings on usage patterns
• Based on reports, act accordingly
Cloud App Discovery

56. • AZURE RIGHTS MANAGEMENT PREVENTS FILE-LEVEL ACCESS WITHOUT THE RIGHT
USER CREDENTIALS.
• MULTI-FACTOR AUTHENTICATION PROTECTS ACCESS TO THE SERVICE WITH A SECOND
FACTOR SUCH AS PHONE.
• DATA LOSS PREVENTION PREVENTS SENSITIVE DATA FROM LEAKING EITHER INSIDE OR
OUTSIDE THE ORGANIZATION WHILE PROVIDING USER EDUCATION AND
EMPOWERMENT.
• BUILT-IN MOBILE DEVICE MANAGEMENT CAPABILITIES ALLOW YOU TO MANAGE ACCESS
TO CORPORATE DATA.
• MOBILE APPLICATION MANAGEMENT WITHIN OFFICE MOBILE APPS POWERED BY
INTUNE PROVIDES GRANULAR CONTROLS TO SECURE DATA CONTAINED IN THESE APPS.
• BUILT IN ANTIVIRUS AND ANTISPAM PROTECTION ALONG WITH ADVANCED THREAT
PROTECTION SAFEGUARD AGAINST EXTERNAL THREATS.
Office365 | Admin Controls

58. 17.01.27.Office365Club_Session7 - Office365 Collab - When to use what - framework

59. 17.01.27.Office365Club_Session7 - Office365 Collab - When to use what - framework

60. 17.01.27.Office365Club_Session7 - Office365 Collab - When to use what - framework

61. 17.01.27.Office365Club_Session7 - Office365 Collab - When to use what - framework

62. 17.01.27.Office365Club_Session7 - Office365 Collab - When to use what - framework

63. 17.01.27.Office365Club_Session7 - Office365 Collab - When to use what - framework

64. 17.01.27.Office365Club_Session7 - Office365 Collab - When to use what - framework

65. Office 365 Groups
Outer LoopInner Loop
Files
Sites
Content
SharePoint

66. CONCLUSION:
YOU DID A GREAT JOB IF TRADITIONALISTS,
BABY BOOMERS, GEN X AND MILLENNIALS
CAN USE YOUR NEXT-GEN DW!

67. Consider a prebuilt intranet solution
OR FORGET ALL WHAT I SAID AND CONSIDER A
PREBUILT INTRANET SOLUTION

68. THANK YOU!
LET’S CONNECT.
@XGOKAN OR
GOKAN@NEOXY.BE

69. • HT TPS ://PR OD UC TS .O F F I C E .COM /E N -U S/ B USI NE SS /OF F IC E -365-TR UST -C E NTE R -
SE C UR IT Y
• HT TP ://BLOG .G O PTG . COM / TOP -6- SE C UR IT Y -F E ATUR E S -I N-O F F IC E -3 6 5
• HT TP ://W W W. CO NTE NTF OR M UL A . COM / BLO G /1 5 -WAYS -YOU - C A N -I NTE G R ATE -OF F IC E -
365-F UNC TIONA LIT Y -INTO -YOUR -I NTR A NE T /
• HT TPS ://M E LIHU B B . COM /201 8/04 /04 / M IC R OSOF T -TE A M S - G OVE R N A N C E - HO W -TO -
C R E ATE -A -C HA NNE L -R E Q UE ST - SO LUTIO N -U SI NG -F LO W /
• HT TPS ://TE C HCOM M U NIT Y. M IC R O SOF T. COM /T 5/P O WE R AP P S -F LOW / AN NO U NC I NG -
P OWE R APPS-WE B - PA R T -PR E VIE W -F OR -S HA R E P OINT -O NLI NE / M - P /1 871 02# M1 095
• HT TPS ://W W W.KIM PI HL STR OM .CO M / S HA R E POI NT - SITE - PR OVI SIO NI N G - US IN G -
SE R VE R LE SS /
• HT TPS ://TE C HCOM M U NIT Y. M IC R O SOF T. COM /T 5/O F F I C E -365-B LOG / A Z UR E -AD -
E XPIR ATION -P OLIC Y -F OR -O F F I C E -365-G R OUPS -I S -G E NE R A L LY / BA - P/1 71 81 6
References

70. #SPSBE
http://spsbe.be
Please rate this session!

71. SharePoint Saturday Belgium 2018
#SPSBE