The document outlines the role of Sync(d) Technologies in enhancing the digital workplace through Microsoft Office 365, emphasizing collaboration, integration, and cloud-based solutions. It highlights key trends and metrics for small and medium businesses (SMBs) that are rapidly adopting cloud technology to improve operational efficiency and adapt to new work paradigms. The focus is on leveraging tools like SharePoint, Yammer, and Power BI to create a productive, mobile, and collaborative work environment.

1. Collaborate - Engage - Accelerate
Driving the Digital Workplace with Office 365
Bill Ryan – Digital Workplace Architect

2. About Sync(d) Technologies
Founded in 2014 by consultants with deep expertise in
Enterprise Collaboration
Built to address the gap in Enterprise Collaboration in the
Office 365 Market
Specialists in SharePoint, Lync, Yammer, Advanced
Workflow, Business Process Optimization, and Power BI
Headquartered in Englewood, CO
Microsoft SMB Partner
Microsoft Cloud Partner
Certified MEC Facilitators
Certified SPMP Business Process Partner

3. Bill Ryan, Principal, Digital Workplace Architect
Broad IT career spanning 25+ Years
SharePoint Collaboration Specialist since 2005
Digital Workplace Blogger & Writer
CMSWire.com
PracticalCollaboration.blogspot.com
Microsoft Certified IT Professional
Microsoft BCSP Certifications
LOB+Search
Power BI
Certified Microsoft Office 365 Adoption Specialist
Certified Yammer Community Manager
Certified MEC Facilitator
Email: bill.ryan@syncdtechnologies.com
Twitter: @BillRyan61

4. Paradigm Shifts that are Driving Digital Transformation
High Speed Mobile
BYOD
Multiple Devices
Millennials and Gen X’ers
Corporate Globalization
Distributed Teams
Shorter Business Cycles
Need for Real Time Analytics

5. The 5 Pillars of the Digital Workplace
Cloud
Mobile
Collaboration
Enterprise Social
Business Intelligence

6. The Digital Workplace Defined
 A collection of digital tools and processes that
allow employees to do their work from anywhere
 Business processes that are designed to use
collaboration tools to enhance co-editing, version
control, synchronization, and advanced workflow
 Unified Communications tools that allow
employees to engage with co-workers and
external partners on demand
 Enterprise Social that enables team collaboration
across departments, groups, divisions, and
locations
 Mobile access to these tools that allow employees
to work from any device or location
 Document synchronization that enables editing on
any device from any location

7. SMB’s are Laser Focused on Digital Business
 Cloud is the new IT infrastructure for SMBs
 SMB IT staff are evolving into cloud managers
 SMBs are recalibrating IT strategy and spending for a cloud/mobile world
 The Internet of Things (IoT) is coming into focus
 SMBs are reinventing marketing for the new buyer journey
 KPIs trump ROI and TCO as the new “show me” metric
 Analytics gets SMB-friendly with “bring your own data” and Self-Service
offerings
 SMB’s are reimagining work – remote workers are the new norm
 SMBs are placing a premium on the protection of data
 SMBs are opting for an incremental, integrated business solutions approach
Sources:
Aberdeen Research
SMB Group
Gartner

8. Key Metrics Driving the Digital Workplace for SMB’s
 67% of Small Business (1–99 employees) and 81% of Medium Business
(100–999 employees) say that technology solutions help them improve
business outcomes or run the business better
 Just 19% of Small Business employ full-time dedicated IT staff
 86% of Medium Businesses have internal IT staff
 Typically IT generalists who lack expertise in newer technology
 Little expertise in Cloud, Mobile, Collaboration, or Analytics
 92% of SMBs are now using at least one cloud business solution
 Small Business public cloud adoption will continue to significantly outpace
the private cloud
 Medium Business will focus on a hybrid cloud approach
Sources:
Aberdeen Research
SMB Group
Gartner

9.  The Office Platform – Fully Integrated Across the Office 365 Platform
 Presence - The Key to Connected Engagement
 OneDrive Synchronization – The Key to Contiguous Collaboration
 Exchange Online – Cloud Based Email Communications
 SharePoint Online – Document/Content Management in the Cloud
 Yammer – Engage With Your Colleagues from Anywhere
 Lync (Skype for Business) and Unified Communications
 Office Delve – Machine Learning Applied to Office 365
 Power BI – Access Reports in the Cloud using On-prem Data
 Mobile Access – All Tools on any Device from Anywhere
Office 365 and The Digital Workplace

10.  It’s not so much about the individual Office 365 Components
 It’s about the Integrated Platform
 Focus on how all the components work together
 Cross functional integration is the key to productivity
 SMB’s will use the tools they know - how they like to use
them
 SMB’s will develop a working style based on need
 Office 365 will continue to evolve quickly
 Continuous feature changes with shorter release cycles
 Machine Learning will be integrated into all components
Key Elements to Keep in Mind

11.  SharePoint + SPMarketplace
 Help your organization understand how SharePoint and SPMarketplace can enhance enterprise collaboration capability
 Implement a fully functional Portal in a short timeframe with reduced cost using SPMarketplace Modules
 Yammer + SharePoint
 Advise on how to utilize Yammer with SharePoint to create People Centric Collaboration Workspaces
 Advise Customers on how to Implement and Drive Adoption
 Office Platform + Office 365
 Teach Organizations to effectively use the Office Platform to integrate with SharePoint, Yammer, Lync, and Exchange
 Teach Organizations to use Enterprise Search and Delve
 PowerBI + SharePoint
 Teach Organizations to integrate Power BI with SharePoint for dynamic reporting and analytics
 Mobile Strategies
 Help your organization understand how to integrate mobile collaboration into your business process
How Sync(d) Helps Drive the Digital Workplace

12. The Aberdeen Group - http://www.aberdeen.com
The Altimeter Group - http://www.altimetergroup.com
Brian Solis - http://www.briansolis.com/
Gartner – http://www.gartner.com
MIT Sloan Management Review - http://sloanreview.mit.edu/
Forrester Research – https://www.forrester.com
Dion Hinchcliffe - http://dionhinchcliffe.com/
CMSWire – http://www.cmswire.com
Resources for Digital Workplace Content