This document provides an overview of working like a network. It begins with introducing the speaker and includes an agenda. The agenda discusses working like a network and valuing connections. The document then discusses how the world has become a network and customers expect more personalized experiences. It suggests listening to conversations, adapting decisions, and growing business by working like a network. The rest of the document discusses product journeys, social software in the workplace, scenarios for collaboration, and next steps. It emphasizes transforming work through both organizational culture and technology.
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company, could work together like a network? What might that look like and how might social enterprise technology play a role? While many organizations understand the benefits social technology can provide, it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities. Organizations may not know how best to leverage social technologies like Yammer with their current investments. We are here to help.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Richard Harbridge
Much of Office 365's value is not realized immediately upon purchase or deployment. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
You will learn :
What activities you can do to drive adoption.
What other people are doing to drive better adoption.
Why adoption is so important and critical to plan and act on.
Better awareness/understanding of Microsoft's strategy around adoption.
Features Covered:
SharePoint Online
Exchange Online
Skype For Business
Delve
Office Video
Office 2016
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company, could work together like a network? What might that look like and how might social enterprise technology play a role? While many organizations understand the benefits social technology can provide, it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities. Organizations may not know how best to leverage social technologies like Yammer with their current investments. We are here to help.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Richard Harbridge
Much of Office 365's value is not realized immediately upon purchase or deployment. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
You will learn :
What activities you can do to drive adoption.
What other people are doing to drive better adoption.
Why adoption is so important and critical to plan and act on.
Better awareness/understanding of Microsoft's strategy around adoption.
Features Covered:
SharePoint Online
Exchange Online
Skype For Business
Delve
Office Video
Office 2016
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
How To Decide When To Use What In Office 365 - TechFuseRichard Harbridge
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group or in a SharePoint site?
Over 50 Adoption Activities For Office 365 - SPS MontrealRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
• Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
• Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
• What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself).
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
•Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
•Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
•What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
How To Improve Office 365 & SharePoint Adoption In The Real WorldRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Achieving Better Collaboration and Business Impact With Microsoft Office 365Richard Harbridge
Join Richard Harbridge, in this insightful session, as he shares first-hand experience and advice on the practical application of Microsoft’s technology, why and how it is providing significant business value in organizations today, and what successful individuals and organizations are doing to maximize the impact they can provide.
Takeaways:
1. A better understanding of Microsoft collaboration and communication technology like Office 365, Office 2016, SharePoint, Yammer, Outlook, Skype for Business & Power BI.
2. Learn what not to do based on real world lessons learned. In particular learn what you should do to become more competitive, an even stronger leader, and technology savvy.
3. Important tips that individuals and organizations are using to improve technology adoption and technology impact for customers, partners, and peers.
How To Run A Rent Free Virtual Business - Microsoft Business Breakfast SeriesRichard Harbridge
Dream of running a business from home? Join the thousands of Canadians who run successful “virtual businesses” with a little help from modern tech. Find out how to look credible, produce professional results, collaborate effectively with partners, vendors and employees—and keep your costs down. Inspired by MicrosoftSavesYouMoney.ca, this presentation will give great tips and advice on how to launch and run your business without breaking the bank. You’ll get a chance to ask a Microsoft small business expert any question you have. And breakfast is on us!
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
Attached is the slidedeck that was used during my session at SharePoint Saturday DC.
The stories, examples, scenarios, and wonderful input the audience shared (before, and after as well) is not contained within the slide deck, but is certainly worth mentioning here.
How To Decide When To Use What In Office 365 - SPTechCon 2015Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, Join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
SharePoint Upgrade & Migration Planning: From Strategy To ExecutionRichard Harbridge
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
How to Decide: When to Use What In Office 365 - SharePoint Fest DCRichard Harbridge
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
What's Changed with SharePoint in the Past Few Years and Why It MattersRichard Harbridge
Office 365 and SharePoint are evolving fast. A few years ago many of us may have begun modernizing our SharePoint environments - planning an upgrade or a migration to SharePoint 2013 or even SharePoint Online. Since that time many things have changed in both SharePoint Server and Office 365, not to mention within our organizations. New services have been added, and many of those services are improving with each passing month. What approaches, strategies and rollout models are other organizations using? What can we learn from their successes?
Join us for this facilitated and interactive discussion where instead of just looking forward, we look back into key changes that we all need to understand better. This discussion will be facilitated by Richard Harbridge, a Microsoft MVP, and internationally recognized expert on Office 365 and SharePoint. Together we will discuss what has changed in the past few years for developers, IT professionals, and SharePoint leads while exploring how organizations are leveraging these services in different ways today.
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Your users may struggle with these questions:
Should I share via Microsoft Yammer, Microsoft Office 365 Groups, or Microsoft OneDrive?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximise the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Session by Martina Grom at SPC Adriatics 2014, Zagreb.
For many businesses E-Mail is still the Number 1 Social Collaboration Tool. After a company has introduced SharePoint into their business they very often ask themselves why they should now introduce Yammer as their Enterprise Social Tool.
In this session you will find answers for that and you will learn how to introduce Yammer, keep Exchange and SharePoint and still have satisfied users. Enterprise social is more about sharing and working together than anything else. You will find real life scenarios whats the big difference and when to use SharePoint and when Yammer is the better tool.
You will get some tips for implementing an Enterprise Social Strategy and how easy the move can be.
How To Decide When To Use What In Office 365 - TechFuseRichard Harbridge
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group or in a SharePoint site?
Over 50 Adoption Activities For Office 365 - SPS MontrealRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
• Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
• Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
• What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself).
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
•Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
•Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
•What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
How To Improve Office 365 & SharePoint Adoption In The Real WorldRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Achieving Better Collaboration and Business Impact With Microsoft Office 365Richard Harbridge
Join Richard Harbridge, in this insightful session, as he shares first-hand experience and advice on the practical application of Microsoft’s technology, why and how it is providing significant business value in organizations today, and what successful individuals and organizations are doing to maximize the impact they can provide.
Takeaways:
1. A better understanding of Microsoft collaboration and communication technology like Office 365, Office 2016, SharePoint, Yammer, Outlook, Skype for Business & Power BI.
2. Learn what not to do based on real world lessons learned. In particular learn what you should do to become more competitive, an even stronger leader, and technology savvy.
3. Important tips that individuals and organizations are using to improve technology adoption and technology impact for customers, partners, and peers.
How To Run A Rent Free Virtual Business - Microsoft Business Breakfast SeriesRichard Harbridge
Dream of running a business from home? Join the thousands of Canadians who run successful “virtual businesses” with a little help from modern tech. Find out how to look credible, produce professional results, collaborate effectively with partners, vendors and employees—and keep your costs down. Inspired by MicrosoftSavesYouMoney.ca, this presentation will give great tips and advice on how to launch and run your business without breaking the bank. You’ll get a chance to ask a Microsoft small business expert any question you have. And breakfast is on us!
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
Attached is the slidedeck that was used during my session at SharePoint Saturday DC.
The stories, examples, scenarios, and wonderful input the audience shared (before, and after as well) is not contained within the slide deck, but is certainly worth mentioning here.
How To Decide When To Use What In Office 365 - SPTechCon 2015Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, Join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
SharePoint Upgrade & Migration Planning: From Strategy To ExecutionRichard Harbridge
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
How to Decide: When to Use What In Office 365 - SharePoint Fest DCRichard Harbridge
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
What's Changed with SharePoint in the Past Few Years and Why It MattersRichard Harbridge
Office 365 and SharePoint are evolving fast. A few years ago many of us may have begun modernizing our SharePoint environments - planning an upgrade or a migration to SharePoint 2013 or even SharePoint Online. Since that time many things have changed in both SharePoint Server and Office 365, not to mention within our organizations. New services have been added, and many of those services are improving with each passing month. What approaches, strategies and rollout models are other organizations using? What can we learn from their successes?
Join us for this facilitated and interactive discussion where instead of just looking forward, we look back into key changes that we all need to understand better. This discussion will be facilitated by Richard Harbridge, a Microsoft MVP, and internationally recognized expert on Office 365 and SharePoint. Together we will discuss what has changed in the past few years for developers, IT professionals, and SharePoint leads while exploring how organizations are leveraging these services in different ways today.
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Your users may struggle with these questions:
Should I share via Microsoft Yammer, Microsoft Office 365 Groups, or Microsoft OneDrive?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximise the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Session by Martina Grom at SPC Adriatics 2014, Zagreb.
For many businesses E-Mail is still the Number 1 Social Collaboration Tool. After a company has introduced SharePoint into their business they very often ask themselves why they should now introduce Yammer as their Enterprise Social Tool.
In this session you will find answers for that and you will learn how to introduce Yammer, keep Exchange and SharePoint and still have satisfied users. Enterprise social is more about sharing and working together than anything else. You will find real life scenarios whats the big difference and when to use SharePoint and when Yammer is the better tool.
You will get some tips for implementing an Enterprise Social Strategy and how easy the move can be.
Slides from the Workshop delivered at SharePoint For Internal Communication in NYC on may 13th. It's just a personal vision of what is the real value of the Social with Yammer and what we are proposing at Negotium Technologies to prepare your systems using the Graph efficiently.
The world is witnessing the dawn of the social organization, with rapidly evolving solutions that impact team dynamics, collaboration, and real-time communication. For many managers, it can difficult keeping up with all of the features and roadmaps. New options within SharePoint, Office365 and Yammer are exciting, but many teams struggle to develop a social strategy that aligns with their business needs. This keynote will walk through the levels of SharePoint and Yammer integration available today, providing some real-world example and guidance to help attendees make more informed choices and develop the right social strategy for their organizations.Keynote presentation from SharePoint Connect 2014 in Amsterdam, presented Nov 19th, 2014.
SlideDeck used to explain #EnterpriseBrain concept during the SharePoint Saturday New-Hampshire event.
Do you Know SocialKM? How to capitalize on the Know-How of the company?
Microsoft Teams & Yammer Enterprise Social: Better TogetherRichard Harbridge
Organizations today need to be more responsive as people are more connected than ever. While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies to complement our organization’s investments in collaborative technologies like Yammer, Microsoft Teams, and SharePoint.
Join Richard Harbridge as he shares practical, real-world guidance for enterprise social and the future of work. Richard explains how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud-first and mobile-first world.
Delivered @ the Office 365 Summit in Sydney
Enterprise Social Networks are becoming more popular than ever, but how do you use them effectively to truly get work done? In this session, take a deep dive into Yammer and learn the basics to accomplish your day-to-day tasks and team projects. Led by Yammer experts, you'll learn how to engage in meaningful conversations with colleagues, create and edit Files and Notes collaboratively, and discover the business value of Enterprise Social Networking.
Hvad vil det sige at være en Social Business. Social har både interne og eksterne elementer – sæt de organisatoriske rammer for din organisation. Produktchef Jon Haugens præsentation fra One Step Ahead 2014.
How can enterprise social technologies help your company? What tools will enable you to connect employees to each other and to information to address key challenges?
#Espc15: Build a knowledge social network with o365, yammer and office graphNicolas Georgeault
These slides are more about the concept of Corporate BigData and how Knowledge mostly contained out of documents can be stored and used to capitalize about the real value of a company: The Know-How
Enterprise Social: Where are we now and where are we goingJasper Oosterveld
Microsoft double downed in the Enterprise Social business since the acquisition of Yammer in the summer of 2012. The acquisition was necessary due to the lacking Enterprise Social features within SharePoint and the rise of Social media. Facebook, Twitter and LinkedIn were adopted by millions of people and businesses became eager to implement the Social media features within their own enterprise. A lot has changed since that summer of 2012 and Yammer isn't the only Enterprise Social service for SharePoint and Office 365. During this presentation Jasper Oosterveld (Office 365 MVP) is going to explain the current state of Enterprise Social within SharePoint and Office 365. We are going to look at the latest Enterprise Social services such as Yammer, Office 365 Groups, Delve and the Video Portal.
No matter how well designed your SharePoint intranet is, if it’s not used by employees then it won’t add value. However, SharePoint adoption remains a challenge for many companies, with low usage levels and functionality that often ignored as old practices persist. In this session Sam Marshall will guide you through a range of techniques for improving the use of your intranet.
• Why is SharePoint adoption challenging?
• What strategies have leading companies used to successfully introduce social tools?
• How much should we rely on managers and leaders to drive intranet adoption?
• How can you get away from 'big bang' launches?
• How can we encourage people to create content and interact, rather than just reading it?
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deployments?
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale – determining if an organization is large enough or has enough content for a great experience with Viva Topics and more.
Preparing, Piloting & Paths to Success with Microsoft CopilotRichard Harbridge
Preparing, Piloting & Paths to Success with Microsoft Copilot
In the modern post generative AI era, leveraging innovative tools is crucial for enhancing productivity and improving performance. This workshop will explore how to get the most out of Microsoft 365 Copilot, Microsoft Viva Copilot and Microsoft Copilot experiences. Join Microsoft MVP and industry expert Richard Harbridge as we delve into challenges surrounding its adoption including initial preparation, user training, support, governance and integration into existing workflows. We will start with an overview highlighting the critical to understand elements that make Copilot so impactful in organizations today along with plenty of data and industry insights. As we transition into guidance around piloting Microsoft 365 Copilot, participants will explore its robust features through rich examples. Engaging with real-world scenarios will unveil common hurdles and provide a clear roadmap towards optimizing Microsoft 365 Copilot for your organizational needs.
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Richard Harbridge
In the post-pandemic and hybrid world, the importance of effective conversations in both customer experience (CX) and employee experience (EX) has surged.
Historically, voice data has primarily enhanced customer support, but with the integration of advanced recording, transcription, and AI-driven tools, there's a newfound potential to elevate all employee interactions.
AI copilot agents stand at the forefront of this transformation, offering streamlined customer interactions, real-time insights for support agents, and organizational agility. The transition from chat to voice calls presents both an opportunity and a challenge.
While analytics have been a mainstay in , their application in remains largely untapped. This disparity offers organizations a chance to holistically understand operations and create a seamless synergy between CX and EX.
However, the utilization of AI and analytics brings forth challenges, especially concerning data anonymization and de-anonymization in the context of employee data. As privacy norms evolve, organizations must tread carefully, balancing the promise of AI with ethical considerations.
Join industry experts , Chief Executive Officer of and Chief Technology Officer at as they share insights, best practices and lessons learned that can help your organization navigate forward faster with AI.
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowRichard Harbridge
There has never been a time where improving the employee experience has been more critical.
Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionRichard Harbridge
Mastering Microsoft 365: The Winning Trio of Automation, Governance, and Adoption
In today's rapidly evolving digital landscape, mastering Microsoft 365 is no longer just a luxury—it's a necessity. Join us for an enlightening webinar presented by Microsoft MVP and renowned industry expert, Richard Harbridge, as we delve deep into how automation, governance and adoption can not only improve the management, but the employee experience of Microsoft 365.
What we'll cover:
Governance and Lifecycle Mastery: Understand the critical nuances of the governance and lifecycle of SharePoint sites and teams. Navigate the complexities with ease and ensure your organization's digital assets are managed effectively and securely.
Tackling Sprawl: With the proliferation of digital tools and platforms, sprawl has become a pressing concern. Learn actionable strategies to manage and mitigate sprawl, ensuring your digital ecosystem remains organized and efficient improving both the management and employee experience.
The Power of Automation: Discover how automation and programmatic improvements not only streamline operations but also lead to proactive management. Unleash the potential of Microsoft 365 by leveraging automation to its fullest.
The Symbiotic Relationship of Governance and Adoption: Dive into the intricate relationship between governance and adoption. Understand how a robust governance framework can bolster adoption rates and how fostering adoption can, in turn, reinforce governance.
In a world where efficiency, security, and adaptability are paramount, mastering Microsoft 365 can set your organization leagues ahead of the competition. Equip yourself with the knowledge and strategies to make the most of this powerful suite and drive your organization towards unparalleled success.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Piloting & Scaling Successfully With Microsoft Viva
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deploymentsJoin internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale - determining if an org is large enough or has enough content for a great experience with Viva Topics and more.
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Richard Harbridge
There has never been a time where improving the employee experience has been more critical. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.
Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers, all while empowering your organization to thrive in an ever-evolving digital landscape.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Richard Harbridge
Redefine and elevate your SaaS experience.
In today's rapidly evolving digital landscape, Software as a Service (SaaS) platforms are no longer just about providing tools; they're about enhancing user experiences, driving efficiency, and ensuring that businesses stay ahead of the curve. Enter the transformative trio: AI, Analytics, and Recommendations. This session delves deep into the synergistic relationship between these three pillars, illustrating how they can be harnessed to elevate your SaaS experience to unprecedented heights.
Join Richard Harbridge, Microsoft MVP and leading industry expert as he shares best practices and real-world examples from Microsoft 365, SharePoint Online, Microsoft Teams, and Microsoft Viva that advance your SaaS experience.
Together attendees will gain insights into:
Analytics - Understand your user behavior, workflow efficiencies, and areas of improvement. Dive into how Microsoft 365's robust analytics can offer actionable insights to optimize your business processes.
AI - Beyond just data, discover how AI can be a game-changer in action management. Learn how Microsoft's AI capabilities not only predict but proactively address challenges, ensuring a seamless and enhanced user experience.
Recommendations - Personalization is key in today's SaaS world. Explore how Microsoft 365 tailors recommendations based on user behavior, ensuring that each interaction is relevant, timely, and actionable.
By the end of this session, participants will be equipped with the knowledge and inspiration to leverage the power of AI, analytics, and recommendations, transforming their SaaS platforms from mere tools to dynamic, adaptive, and optimized experiences. Join us for this first session of this series and embark on a journey to redefine and elevate your SaaS experience.
Metaverse & The Employee Experience: What You Need To KnowRichard Harbridge
Back in the day we would use 'who installed a browser' that wasn't the default as an 'indirect signal' that denoted a level of individual interest in improving their digital productivity or experience. Nowadays we are swimming in indirect signals - from who organizes the most meetings (named if you use Audit log etc) to dynamics around networking (Viva Insights) to who uses Teams Apps (another great indirect signal of expanding productivity/investing in digital experiences).
What still works best though is direct signals like comments, nominations, champion programs (yearly and NON MANAGER & NON IT focused) and more that help identify people and map them/amplify their visibility as potential super collaborators, those with high amounts of digital debt and those who would better benefit from greater digital fitness or digital experience investments.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers.In this session, you will learn to:• Enhance your organization's potential by learning how to pinpoint areas of focus, tackle risks, and automate tasks for a more productive and efficient workflow.• Delve into the practical applications and benefits of these technologies, from streamlining repetitive tasks to uncovering valuable insights for informed decision-making.• Gain a comprehensive understanding of how to successfully integrate AI, analytics, and automation into your Microsoft 365 environment, empowering your organization to thrive in an ever-evolving digital landscape.
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Richard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Richard Harbridge
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
Tackling Employee Experience Today As We Embrace The Future WorkplaceRichard Harbridge
Tackling Employee Experience Today As We Embrace The Future Workplace
The future workplace needs to take into account how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel like a daunting task when reviewing the many different stages of an employee’s journey, but we know understanding and improving these stages can lead to a much more positive employee experience, and maximize the retention, impact, engagement, and performance of the employee.
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsRichard Harbridge
These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around communications. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for communicators to use and master, but becoming an early adopter of emerging tech is not without its risks. Join Richard Harbridge, a Microsoft MVP and leading industry expert on employee experience, as he shares insights on the implications of OpenAI for communications strategies, the tech innovations to prepare for today, and how ChatGPT is already changing the playing field forever. * This session description was not written by ChatGPT.
Enhancing Microsoft Teams To Build A Better Digital WorkplaceRichard Harbridge
Today, many organizations have brought the Intranet, or the digital hub of their digital workplace, into Microsoft Teams via Viva Connections. But what else are organizations doing to enhance further, improve upon, and embrace Teams as a hub for not just teamwork, but also corporate communication, social collaboration, networking, and more?
Join Microsoft MVP and 2toLead CTO Richard Harbridge as he shares the unique opportunity Teams apps and solutions provide. Be prepared to explore examples, patterns, and practices for how lines of business in any organization can leverage, extend and integrate Teams to create business-oriented solutions.
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Richard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Getting Started & Driving Success With Power Platform At ScaleRichard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingRichard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Getting The Most Out Of Microsoft 365 Employee Experience: Today & Tomorrow
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question often hard to answer is, what is the best way to meet that growing need, especially in a way that meets it faster, with less cost and risk?Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee communication, employee collaboration, and employee management, how Microsoft 365 is changing these digital employee experiences and perhaps more importantly, what organizations are doing today to prepare for it.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
8. Work like a network
Listen
to conversations
that matter
Adapt
and make
smarter
decisions
Grow
your
business
Seamless social experiences across familiar applications,
all delivered on an enterprise-grade platform
#worklikeanetwork
18. Inline-message
translation – just tap
“translate”
Thread instantly
translated to
phone’s language
Reduce silos and
ease collaboration
across geographies
19. 28 languages available on the Yammer web client and Success Center
25 languages available on mobile apps1 and email notifications
Network
20. Collaborate effectively on customer leads with Line-of-Business app integration
including Dynamics CRM and Salesforce
21.
22. Brings together people, information, and apps across Office
365 to enable better communication and collaboration
Discover
new
information
Share and
collaborate
Come
together
Introducing Groups
26. Content and signals across O365 auto-
populating the Office Graph insights
Insights derived with machine learning for proactive and intelligent experiences
27. Stay In the Know Find What you Need Discover New Connections
Connect with the right experts and
learn more about their content.
Find just the right results from any
source and take action
Discover new information tailored
to you from your network
Delve – Search and Discovery Across O365
Powered by Office Graph
28. Today Tomorrow The future
People
Groups
Network
Connected experiences
across Office 365, Microsoft
products and beyondYammer Groups
Enterprise Graph
Office Graph and Delve*
Dynamics CRM Integration
O365 Groups
O365 Identity in Yammer
Document Conversations
Flexternal
Android/iOS/WP Apps Mobile innovations
Office Online in Yammer
O365 Groups*
Office Graph and Delve
30. “Social Enterprise is
implemented 80% through
organization culture and
20% through technology.”
- Gartner, September 2012
Transforming work = culture + technology
20%
Tech
80%
Culture
31. The Social Journey
Define Your Vision
Identify Business
Outcomes
Plan to Work SocialLaunch and
Drive Success
Evaluate, Adapt,
& Iterate
33. SharePoint on-premises and Yammer
• Service Pack 1 & Yammer app for SharePoint 2013 on-prem
• Committed to another SP on-premises release
• Hybrid continued improvements
Legacy SharePoint Social
• No plan to adding net-new social features
• Existing SP social capabilities will be maintained - for now
• No investment in SP communities
Go Yammer!
• Faster adoption
• Rapid innovation
• Connect everyone
Office 365 with Yammer
• Home of innovations for Enterprise Social
Network
or SharePoint Social?
Enterprise Social – Should I Use Yammer? When Should I Use SharePoint?
37. Thank You!
Organizers, SponsorsandYouformakingthispossible.
100+SharepointPresentationsAt.. Slideshare.Net/RHarbridge
UserAdoptionActivityListing.. Rharbridge.Com/?Page_id=565
SignUpForYammerAt.. About.Yammer.Com
Office365SuccessCenter.. Success.Office.Com
Message Me On LinkedIn or Email Richard@RHarbridge.com
My twitter handle is @RHarbridge, my blog is http://RHarbridge.com, and I work at
SPEAKER | AUTHOR | SUPER FRIENDLY
39. Sites, Blogs & Twitter
Enterprise Social Customer Success - Yammer Success Center EnterpriseSocial.com The Responsive Org
Admin & IT - Developers - Yammer App Directory - Office Store - Yammer Ignite
Blogs Yammer Office 365 Twitter @Yammer @Office365
Research/Whitepaper
Gartner: Magic Quadrant for Social Software in the Workplace Evolution of the networked enterprise: McKinsey Global Survey
results Yammer’s 2013 Business Value Survey Results The Rise Of Enterprise Social Networks
Press
How Red Robin Transformed Its Business With Yammer How Teach for America gets the most out of Yammer on a shoestring
budget HK firm creates idea melting pot for 4,000 employees LexisNexis found that employees who use Yammer are way
happier Switching to Yammer let this company slash helpdesk calls and save $1.5 million a year How Microsoft got its own
employees to use Yammer
Videos
Move Faster Together
Transform the Way You Work with Yammer
#WorkLikeANetwork
41. #CollabCon @RHarbridge
When Emailing to Yammer…
End your message with - - to
prevent your signature from
posting to Yammer
[ ]Yammer Tip: set the – to be white so that
it won’t show up in your normal signature
42. #CollabCon @RHarbridge
Create Outlook Contacts for Yammer Groups
From Outlook, it is possible to:
• Start a new Post in Yammer
• Reply to a thread (conversation) when you
receive an email notification
• Mention someone & Tag in your
Post/Reply
First, find the Yammer email address:
1. Navigate to the relevant Yammer group
2. Click Post to this group by email
3. An email window opens with the Yammer
group email name in the To: line. Leave the
email window with the address open for now
4. Open Outlook.
Continues on next
slide…
43. #CollabCon @RHarbridge
Create Outlook Contacts for Yammer Groups
5. With Outlook open, Click on People (bottom left)
and New Contact (in menu)
6. Click on Full Name button (do not type directly in
the box). The Check Full Name dialog box opens.
7. Type the name of your Yammer group in the First
box and click OK
• Best practice: start every contact with Yammer
• Best practice: include “public” or “private” in the name to
avoid confusion
8. The contact will auto fill in Full Name and File As.
Copy and paste the contact name into Display as
9. Go back to Yammer and copy the email address
(from the window you left open in Step #3) and
paste in the E-mail box.
10. Save & Close the new Contact.
11. Return to your Yammer home page.
44. #CollabCon @RHarbridge
Post & Reply from Outlook
To create a new Yammer post from Outlook:
1. Open Outlook
2. Create a new mail message
3. Select/enter the name of the Yammer Group
email address
4. Type your Yammer post in email
a. Email address = Yammer Group where
posted
b. Subject = Title of Yammer Post
c. Message Body = Yammer Message
d. @alias = Yammer Mention
e. #xxx = Yammer Tag
5. Add two dashes (--) at the top to trim your
signature from your Yammer posts
45. #CollabCon @RHarbridge
Email bridging strategies
For those that have a hard time
switching from Outlook…
Publish the “new alias” as
your+group+microsoft.com@yammer.com
Suggest they subscribe to the
“new alias” on the group’s page
(found at bottom of right column)
Send them an Outlook contact
for the address
46. #CollabCon @RHarbridge
Email bridging strategies
When sending key messages to an old DL, use “Direct Replies To”
to send replies to the Yammer group address
47. #CollabCon @RHarbridge
Find people
Share my stuff
Build internal communities
Stay connected
Get answers (general)
Get answers (moderated)
Collaborate on docs internally
Collaborate on docs externally
Build external communities
Where do I…
50. Some scenarios – end user
Find a Person/
Expert
Post and discuss a
topic and/or
content
Manage a meeting
or event
Ask/ answer a
question
Make an
announcement
Find a Document
Send/exchange
information/
documents
Produce/manage
content
Tag content
Poll/survey a group
of people?
Rate or otherwise
infer sentiment (e.g.
“Like”)
Establish relationships
with people,
information and sites
Form serendipitous
connections via affinity-
based relationships
View activities across
team, community, or
network
Post/view/comment
on content and
media
View profile,
manage profile
54. #CollabCon @RHarbridge
Phase 4
Phase 3
Phase 2
Phase 1 Basic Profile
Import
MySites Piloted
MySites Globally
Deployed
MySites
Customized
Profiles
Implemented
Custom Profile
Fields
Profile Fields
Integrated With
LOB Data
Users Can Edit
Profile Data With
Write Back To AD
Photos Updated
From Central
Source
Profiles
Presentation
Customized
My Sites & Profile Roll Out
Eight Considerations When Implementing SharePoint Social Capabilities
55. #CollabCon @RHarbridge
Social Feature Roll Out
Phase 1
Less Than 50% Profiles Populated
Notes and Status Updates
Infrequently Used
Community Sites Piloted
Wikis Piloted
Leadership Blogs Piloted
Discussion Boards Piloted
Tags & Notes Infrequent (Usage
Low)
Ratings Piloted On Knowledge
Base
Phase 2
Less Than 75% Profiles Populated
Notes & Status Updates Used
Frequently By Early Adopters
Community Sites Globally
Deployed
Wiki Sites Globally Deployed
Department Blogs Deployed
Discussion Boards Globally
Deployed
Tags & Notes Adopted (Usage
High)
Knowledge Base Initiating New
Procedures/Policies
Phase 3
Close to 100% Profiles Populated
Notes & Status Updates
Considered Cultural Norm
Communities Extended To
External Participants
Wiki Spaces Extended To External
Participants
Personal Blogs Deployed
Discussion Boards Leading To New
Innovation Or Cost Savings
Tags & Notes (Expected)
Knowledge Base Podcasting &
Media
Eight Considerations When Implementing SharePoint Social Capabilities
56. #CollabCon @RHarbridge
Map To Business Objectives
Support
Acquisitions
Provide
Positive
Work Culture
Highlight
Exceptional
People
Have Highly
Effective
Decision
Making
Supporting
Community
Customer
Transparent
Support
Leadership
Personally
Engaging w/
Customers
Internal Social
Collaboration
User Profiles
Personal
MySites
Internal Social
Networking
Communities Of
Interest
Communities Of
Practice
External Social
Authoring
Social CRM
Direct Relationship Indirect Relationship
Eight Considerations When Implementing SharePoint Social Capabilities
58. #CollabCon @RHarbridge
Unique Cloud Challenges…
If you have SharePoint 2013 On Prem and a Office 365 SharePoint Online Instance…
How do you plan the social
user experience?
Example: Following an o365 document doesn’t
add it to your onPrem social feed, it would add it
to the o365 data… Difficult hybrid scenario.
60. #CollabCon @RHarbridge
Samples of What to Measure
– Number of completed user profiles
– Number of connections per user
– Cross posting of blogs, subscriptions to RSS and other feeds
– Average number of participants with Wikis (also look at
distribution – Wikis with most participants vs. universe of
wikis)
– Effective use on major projects
– Reduction in e-mail (generally, on specific topics, corporate
noise)
– Range of adoption (departments, topics)
– Does a new policy or idea get adopted easier?
– Search metrics: fewer similar queries=right information fasterEight Considerations When Implementing SharePoint Social Capabilities
61. #CollabCon @RHarbridge
Understand Your Maturity
Microsoft: Enterprise Social Collaboraiton Progression Model -
http://www.microsoft.com/enterprise/it-trends/social-
enterprise/articles/Enterprise-Social-Collaboration-Progression-
Model.aspx#fbid=I1J-B4XG2DS
66. MATURITY
BUSNESSVALUE/BENEFIT
High
Low
BASIC FOUNDATIONAL OPTIMIZE TRANSFORM
Technology
Process
People
Employee
Customer
EngagementLevers
People
People are
recognized as
enablers
Process
Exploration of
enabling business
process via social
channels
Technology
An understanding of
existing tools and
where they fit.
67. MATURITY
BUSNESSVALUE/BENEFIT
High
Low
BASIC FOUNDATIONAL OPTIMIZE TRANSFORM
Technology
Process
People
Employee
Customer
EngagementLevers
People
Siloed efforts
transform to
open
exchanges.
Process
Collaboration
partially
integrated into
business
processes
Technology
Integrated
across LOB
apps.
68. MATURITY
BUSNESSVALUE/BENEFIT
High
Low
BASIC FOUNDATIONAL OPTIMIZE TRANSFORM
Technology
Process
People
Employee
Customer
EngagementLevers
People
Customer obsessed
culture
Process
Rapid responses to
requests and inquiries
Technology
Cohesive, engaging
user experiences
Coming
Yammer integration
IT controls and policies
External guests
Outlook vNext desktop support
Hybrid support
Yammer feed for Groups: to enable the more free-flowing collaboration that happens at the start of projects.
IT controls and policies: Today, eDiscovery is supported on the Group inbox and document library. Both can be added to an eDiscovery search (individually) and the results put on legal hold. We’re evaluating other things like DLP, archiving, etc
External guests
Outlook desktop: The most immersive groups experience is in OWA in O365. Today, email desktop client users experience groups via subscriptions, which delivers Group conversations to their personal inbox enabling them to participate from there as they do a DL. We’re looking to bring more of that immersive experience to the next version of Outlook client
Hybrid support: Similarly, on-premises users are auto-subscribed, so Group conversations will be delivered to them in their on-premises email account, enabling them to participate from their personal inbox. We’re also looking to bring more of that immersive experience to on-prem.
A social business is one that recognises that its greatest value is how its people are connected to each other and how in turn they are connected to the people they serve inside and outside the business. It’s one that truly recognises the value of simply bringing people together and giving them an outcome you want them to achieve. Social tools such as Yammer replicate the experience we have in our personal lives with social media and spreads it throughout work.
For example, a hamburger chain in the US recently introduced social sharing within the company, empowering local store managers to create and share ideas on how to get customers to spend more at the bar to reverse flagging profits. Soon stores began to put experiments into place. Turnover noticeably improved. Even better, the stores that experimented also reported lower staff turnover. You ask your employees to help you solve a problem, you get them aligned – and it turns out they’re a lot more effective and engaged.
Two hyphens prevent signatures from posting to Yammer, you don’t need your signature on Yammer as confidentiality is implied due to the usage policy and your contact information is on your profile. If you have images in your signature email treats them as attachments and they will still be posted to Yammer.
Your Companies Key Differentiators
What makes your company different? What makes your company stand out? Let’s say our fake company has four key differentiators that seemed to stand out and were referenced by leadership and executives in the organization.
Community Caring
Community Engagement, Involvement & Support
State Of The Art Technology
Technology, Systems & Products Of Large Enterprise Organizations
Incredible Support Staff
Personal Service
High Touch Attention
Strong Customer Relationships
Personal & Professional Sales Staff
It is important to be able to align new initiatives, technologies and business solutions with these differentiators. To try and help visualize this effect the following objectives were broken down based on the differentiators of the business.
Example Company Objectives
Grow Organizational Footprint
Acquisitions
Provide Excellent Customer Service
Promote a Positive Work Culture
Highlight Exceptional People
Have Highly Effective Decision Making
Provide Community Support
Provide Customer-Transparent Support Functions
Have Leadership Greeting Customers By Name
These objectives actually map easily to Social Concepts and Features within SharePoint or within related technology. What follows is a visual map of the organization objectives extrapolated above and the ‘solutions’ or social solutions that might directly, or indirectly help achieve those objectives.