What to use when for file sharing in Office 365.
Covers SharePoint Team sites, Microsoft Groups, OneDrive, Microsoft Teams and Skype for business.
Some tools to help you think through your collaboration planning, and how to get the most out of Office 365.
Governing Office 365 Webinar - ClearBox with DebbleSam Marshall
In this webinar we look at the options for managing Office 365, and how to govern it so that it’s aligned with how your organisation works. Co-hosted by Sam Marshall of ClearBox and Franck van Diest of Debble.
Part of the appeal of Office 365 is that you get a broad range of tools. People are also empowered with a lot of freedom to request and manage features, such as sites, groups and teams. This openness can work well in some situations, but can also cause confusion.
-How Office 365 gives users freedom
-Why Microsoft’s push to let everyone do anything isn’t a great idea
-Strategies for Office 365 and SharePoint governance settings
-Why silos aren’t always such a bad thing.
Multilingual intranets ClearBox Valo Feb 2018Sam Marshall
Webinar on 1st Feb 2018 by ClearBox Consulting and Valo
To really engage employees, intranets need to speak the language that they understand best. In a multinational organization, this means dealing with multiple languages at once. In this joint webinar between ClearBox Consulting and Valo Intranet, we explore the options for the design and running a multilingual intranet. Aimed at intranet managers and internal communicators, we'll look at the different approaches you can take, the processes and politics of managing content, and some of the implementation options in SharePoint.
Driving the Digital Workplace with Office 365Bill Ryan
Organizations are moving to Microsoft Office 365 at unprecedented speed making the platform Microsoft’s most successful product in it’s history. Many organizations use Office 365 for Exchange but have little expertise in understanding how to utilize the collaboration features of the platform. Companies struggle to understand how to deploy and use SharePoint, Lync, and Yammer as these features often go unused:
- SharePoint is often used simply as a document store
- There is little focus on integrating the Office 365 components into a cohesive solution
- Organizations lack the knowledge in how to put it all together to drive the Digital Workplace
Office 365 allows small and medium sized companies to compete with large enterprises with the same collaboration technology they've been using for years. Implementing the Digital Workplace with Office 365 enables your teams to work from anywhere on any device. Use the power of the Microsoft Cloud to compete and outpace your competition.
The Digital Workplace Maturity Model – Going Beyond the Intranet
What does it take to move from a traditional intranet to something that supports all aspects of a digital workplace?
* How do the dimensions of community, collaboration, communication, services and structure interrelate?
How should your organization’s strategy dictate the profile of your digital workplace?
What can we learn from similar systems about how intranets can evolve?
Sam Marshall, Director, ClearBox Consulting Ltd.
From IntraTEam Event Copenhagen 2011 #iec11
Developing a Strategic Approach to Microsoft Office 365Michael Sampson
Going beyond a tactical approach to Office 365, and thinking strategically. Includes two approaches for doing so - top-down (starting from strategy) and bottom-up (starting from technology-enabled opportunities).
Accelerating Employee Onboarding & Your Hybrid Workplace With Microsoft 365Richard Harbridge
Join us and learn how you can deepen your existing technology investment to support employee onboarding and your hybrid workplace.
A whopping 73% of employees want flexible remote work options to stay, says Microsoft in their latest report, The Next Great Disruption is Hybrid Work. This makes tailoring your employee onboarding to support the hybrid working model essential to the success of your team!
As such, many organizations are making the adjustments for a post-pandemic world and looking to prepare for and manage the explosive growth expected in the months and years ahead. But, from skills development and digital excellence to process automation and connecting employees to the resources they need at the right time, the challenges ahead are considerable.
Join LiveTiles along with LiveTiles Partner, 2toLead, CTO and Microsoft MVP, Richard Harbridge on Tuesday, May 11, from 11:00 AM to 12:00 PM EST as he explores:
How the “workplace” has changed
Why digital excellence should be prioritized in onboarding, especially when supporting hybrid work and the remote workforce
Ways organizations are looking to better leverage Microsoft 365 and their digital workplace investments to support this talent growth
How SharePoint, Microsoft Teams, Yammer, and more can be used with support from LiveTiles solutions (pictured below) to improve the employee onboarding and hybrid work experience
Governing Office 365 Webinar - ClearBox with DebbleSam Marshall
In this webinar we look at the options for managing Office 365, and how to govern it so that it’s aligned with how your organisation works. Co-hosted by Sam Marshall of ClearBox and Franck van Diest of Debble.
Part of the appeal of Office 365 is that you get a broad range of tools. People are also empowered with a lot of freedom to request and manage features, such as sites, groups and teams. This openness can work well in some situations, but can also cause confusion.
-How Office 365 gives users freedom
-Why Microsoft’s push to let everyone do anything isn’t a great idea
-Strategies for Office 365 and SharePoint governance settings
-Why silos aren’t always such a bad thing.
Multilingual intranets ClearBox Valo Feb 2018Sam Marshall
Webinar on 1st Feb 2018 by ClearBox Consulting and Valo
To really engage employees, intranets need to speak the language that they understand best. In a multinational organization, this means dealing with multiple languages at once. In this joint webinar between ClearBox Consulting and Valo Intranet, we explore the options for the design and running a multilingual intranet. Aimed at intranet managers and internal communicators, we'll look at the different approaches you can take, the processes and politics of managing content, and some of the implementation options in SharePoint.
Driving the Digital Workplace with Office 365Bill Ryan
Organizations are moving to Microsoft Office 365 at unprecedented speed making the platform Microsoft’s most successful product in it’s history. Many organizations use Office 365 for Exchange but have little expertise in understanding how to utilize the collaboration features of the platform. Companies struggle to understand how to deploy and use SharePoint, Lync, and Yammer as these features often go unused:
- SharePoint is often used simply as a document store
- There is little focus on integrating the Office 365 components into a cohesive solution
- Organizations lack the knowledge in how to put it all together to drive the Digital Workplace
Office 365 allows small and medium sized companies to compete with large enterprises with the same collaboration technology they've been using for years. Implementing the Digital Workplace with Office 365 enables your teams to work from anywhere on any device. Use the power of the Microsoft Cloud to compete and outpace your competition.
The Digital Workplace Maturity Model – Going Beyond the Intranet
What does it take to move from a traditional intranet to something that supports all aspects of a digital workplace?
* How do the dimensions of community, collaboration, communication, services and structure interrelate?
How should your organization’s strategy dictate the profile of your digital workplace?
What can we learn from similar systems about how intranets can evolve?
Sam Marshall, Director, ClearBox Consulting Ltd.
From IntraTEam Event Copenhagen 2011 #iec11
Developing a Strategic Approach to Microsoft Office 365Michael Sampson
Going beyond a tactical approach to Office 365, and thinking strategically. Includes two approaches for doing so - top-down (starting from strategy) and bottom-up (starting from technology-enabled opportunities).
Accelerating Employee Onboarding & Your Hybrid Workplace With Microsoft 365Richard Harbridge
Join us and learn how you can deepen your existing technology investment to support employee onboarding and your hybrid workplace.
A whopping 73% of employees want flexible remote work options to stay, says Microsoft in their latest report, The Next Great Disruption is Hybrid Work. This makes tailoring your employee onboarding to support the hybrid working model essential to the success of your team!
As such, many organizations are making the adjustments for a post-pandemic world and looking to prepare for and manage the explosive growth expected in the months and years ahead. But, from skills development and digital excellence to process automation and connecting employees to the resources they need at the right time, the challenges ahead are considerable.
Join LiveTiles along with LiveTiles Partner, 2toLead, CTO and Microsoft MVP, Richard Harbridge on Tuesday, May 11, from 11:00 AM to 12:00 PM EST as he explores:
How the “workplace” has changed
Why digital excellence should be prioritized in onboarding, especially when supporting hybrid work and the remote workforce
Ways organizations are looking to better leverage Microsoft 365 and their digital workplace investments to support this talent growth
How SharePoint, Microsoft Teams, Yammer, and more can be used with support from LiveTiles solutions (pictured below) to improve the employee onboarding and hybrid work experience
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
**WEBINAR - to see a recording of this presentation given on 10th December 2014 - http://www.clearbox.co.uk/the-future-of-sharepoint-webinar-video/
SharePoint dominates as an intranet and collaboration platform, but it seems increasingly challenged by more nimble, consumer-driven technologies. Microsoft too, seems to be putting the emphasis on Office 365. How should SharePoint evolve? How much should we be driven by employee expectations? And what should SharePoint teams be planning in response? In this keynote, Sam will consider:
• What are the trends in how people work and what they expect from their workplace tools?
• How useful is SharePoint as the basis for a digital workplace?
• How strong is the case for moving to Office 365?
• Is Microsoft’s roadmap enough to keep them in the lead?
• What are rival platforms doing that SharePoint misses?
DBS Office Business Center is the pioneer in Business Centers in India. DBS offers flexible, customized office solutions, stylish, fully furnished and equipped - flexible enough to suit your specific needs.
Content Chaos: Why SharePoint and Office 365 Aren't the (only) AnswerZia Consulting
When Microsoft launched SharePoint, it was made for simply sharing documents within departments. Today, many organizations are trying to use it as their primary content management solution—their “system of record”—even though it was never designed for this.
In a recent ECM market study we see that:
93% of respondents use SharePoint in some manner within their organization
More than 75% still have a “strong commitment” to it
Yet...
Only 11% of these organizations see their deployment as a success
Why is this?
The leading concern is around the lack of true information governance capabilities within SharePoint. This makes it challenging to address compliance and security concerns. Additionally, significant issues remain around utilizing SharePoint for workflow/business processes or case management tasks. Finally, confusion around how to leverage SharePoint Online and Office 365—whether as a standalone or hybrid model—has further contributed to the “content chaos” around SharePoint.
In order to be successful, you need an organizational content management strategy that provides IT with security and compliance, while giving end users an intuitive experience for increased adoption. Ideally, your ECM should include:
SharePoint integration and synchronization
Federated search
Automated records management
Universal Content Security—from SharePoint to Alfresco and external collaboration
Document processing including case management and capture
Integration with Office/Email 365
and more….
How we can help
This presentation will further discuss known issues around SharePoint. We will also identify ways your company can implement solutions that ensure security and user adoption—through integration with your existing SharePoint deployment. You will also have the opportunity to network with industry peers and talk with leaders in ECM solutions.
Intranet Strategy workshop Sam Marshall ClearBox Intrateam 2011Sam Marshall
Intranet Strategy Workshop: Shaping the Future of Your Intranet
* What does an effective intranet strategy look like?
* Responding to business needs and demonstrating value
* Responding to employee needs and conflicting demands
* The difference between strategy and governance
* Executing and sustaining strategies – when theory and practice collide
Sam Marshall, Director, ClearBox Consulting Ltd.
Material from Intranet Strategy workshop given at Intrateam Event 2011, Copenhagen.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
Presented at Interaction Intranet conference. London September 2015.
Sam Marshall ClearBox Consulting.
Digital Workplaces should be driven by an employee-centred view. Here I present a manifesto for what typical matters to them, arguing that the technology to serve these needs over time will evolve, but the needs themselves are more enduring.
The way people connect in their personal and professional lives has changed
fundamentally in the last few years – the world has effectively formed a giant network.
People now expect to be able to get things done at work in the same way.
Office 365 is an invitation for your organization to work in that way. It allows you to
become more connected, collaborative and structured in how work gets done. But it can
only do that if you take the people in your organization on that journey with you.
The Office 365 Customer Success team have contributed our experiences of working
with customers on their journeys to working differently to this guide. We hope it inspires
you with what is possible and that you like it, use it and share it with the people in your
organization. We’d welcome feedback on it, through the Office 365 Network.
Change the way you work, because the way you work impacts the work you do
Taking Control and Shaping your Career and your Future in Microsoft SharePoin...Noorez Khamis
In this session you will learn about many of the different roles, jobs and aspects that a current career in SharePoint has to offer and what they entail. Learn about opportunities for advancement in Microsoft SharePoint technologies and on how you can excel at the aspect of SharePoint that you love best. The session will also talk and theorize about the future landscape that Microsoft has for SharePoint with the emergence of Office 365 and Windows Azure cloud based technologies.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
Microsoft 365 offers various benefits to the organization that results in cost reduction and employee satisfaction. It is the digital hub where staff members can create files, assign tasks, store information and manage it, set up reminders, manage security access and communicate with colleagues via different channels. A Microsoft 365 intranet caters to the business needs of all the departments of an organization - it facilitates social collaboration, enhanced employee efficiency, quick search, automated forms and easy publishing of news and announcements.
Yesterdays intranet tomorrows, digital workplace SocialChorus
What’s the role of an intranet in the modern workplace? What does the modern workplace now look like? The days of an intranet as the one-stop-shop internal website have long gone. But as our ways of working, and the make-up of our workforces change, it’s not always clear what the scope of a contemporary intranet should be.
See the slides from our webinar with guest speaker Sam Marshall, of ClearBox Consulting, and SocialChorus' co-founder Nicole Alvino, will untangle the various purposes of an intranet, and look at how the needs of a mobile, deskless and contingent workforce can be met.
Watch the webinar recording now: https://www.socialchorus.com/webinar-recording-yesterdays-intranet-tomorrows-digital-workplace/
Essential it skills that will get you hired as an it professionalMirza Rihad Ali Sunny
We are all aware of the fact that IT knowledge is mandatory these days for getting even the mediocre of jobs. Most of the posts these days are getting computerised, automated. There are specific IT skills we ought to learn. These skills are essential in the job sectors of our lives. We all have that one friend who has a vast knowledge of computers and IT. And then we also have a few friends who don’t have any computer skills at all. If you know any such person, this article could change his/her life. This article intends to solve some of those problems as we dig deep into the realm of IT. We are going to discuss what the essential IT skills are, how we can gain them with ease.
How Focus on Digital Employee Experience (DEX) Improves Digital Workplace Ado...Christiaan Lustig
What is most important when implementing and optimising an intranet or digital workplace? How do you make sure, as a project group, intranet manager or owner, that you’re doing the right things… and doing things right? How do you get all stakeholders in your organisation on the same page? And which practical guidelines are there to improve content, adoption, and business processes?
I talked about how a shared focus on the digital employee experience (DEX) helps Comms, IT, HR, business teams, and potential partners to create a strategy and roadmap for the digital workplace. About how you then shape it in such a way that colleagues can work and collaborate more efficiently and effectively, and spend their time and attention with customers, citizens, tenants, students, guests, and so on. With better service and happier employees as results.
The model that I use, combines multiple perspectives on digital employee experience, and encompasses various ‘tracks’ for a DEX approach. These include UX, content, technology, adoption, and governance. For each of these tracks, Christiaan shares practical examples from Dutch and Belgian (international) organisations, and advise that you can get started with right away.
The Very Best Intranets & Digital Workplace from the 2016 Intranet Global ForumPrescient Digital Media
The Very Best Intranets & Digital Workplace from the 2016 Digital Workplace and Intranet Global Forum Conference, Oct. 19 - 20, 2016, webinar presentation by Toby Ward & Michael Rudnick, Prescient Digital Media
In this webinar, Jill Hannemann and Adam Levithan discussed the preparation and practicalities for moving E-mail, Instant Messaging, and Intranet to Office 365.
In this informative 60-minute webinar we help you build your time line, prepare your move, and learn ways to work with your users for a smooth transition. We also discussed how to leverage SharePoint, Yammer, and One Drive for Business to truly realize the value they can offer.
After viewing this slide deck, you will walk away being able to:
- Build your own time line for moving to the cloud
- Understand the challenges in planning your Office 365 migration
- Know how to leverage the features of Office 365
- Describe common roll-out scenarios to your stakeholders
In this informative 60-minute webinar we will help you build your timeline, prepare your move, and learn ways to work with your users for a smooth transition. We’ll also discuss how to leverage SharePoint, Yammer, and One Drive for Business to truly realize the value they can offer. You will walk away being able to:
• Build your own timeline for moving to the cloud
• Understand the challanges in planning your Office 365 migration
• Know how to leverage the features of Office 365
• Describe common roll-out scenarios to your stakeholders
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
**WEBINAR - to see a recording of this presentation given on 10th December 2014 - http://www.clearbox.co.uk/the-future-of-sharepoint-webinar-video/
SharePoint dominates as an intranet and collaboration platform, but it seems increasingly challenged by more nimble, consumer-driven technologies. Microsoft too, seems to be putting the emphasis on Office 365. How should SharePoint evolve? How much should we be driven by employee expectations? And what should SharePoint teams be planning in response? In this keynote, Sam will consider:
• What are the trends in how people work and what they expect from their workplace tools?
• How useful is SharePoint as the basis for a digital workplace?
• How strong is the case for moving to Office 365?
• Is Microsoft’s roadmap enough to keep them in the lead?
• What are rival platforms doing that SharePoint misses?
DBS Office Business Center is the pioneer in Business Centers in India. DBS offers flexible, customized office solutions, stylish, fully furnished and equipped - flexible enough to suit your specific needs.
Content Chaos: Why SharePoint and Office 365 Aren't the (only) AnswerZia Consulting
When Microsoft launched SharePoint, it was made for simply sharing documents within departments. Today, many organizations are trying to use it as their primary content management solution—their “system of record”—even though it was never designed for this.
In a recent ECM market study we see that:
93% of respondents use SharePoint in some manner within their organization
More than 75% still have a “strong commitment” to it
Yet...
Only 11% of these organizations see their deployment as a success
Why is this?
The leading concern is around the lack of true information governance capabilities within SharePoint. This makes it challenging to address compliance and security concerns. Additionally, significant issues remain around utilizing SharePoint for workflow/business processes or case management tasks. Finally, confusion around how to leverage SharePoint Online and Office 365—whether as a standalone or hybrid model—has further contributed to the “content chaos” around SharePoint.
In order to be successful, you need an organizational content management strategy that provides IT with security and compliance, while giving end users an intuitive experience for increased adoption. Ideally, your ECM should include:
SharePoint integration and synchronization
Federated search
Automated records management
Universal Content Security—from SharePoint to Alfresco and external collaboration
Document processing including case management and capture
Integration with Office/Email 365
and more….
How we can help
This presentation will further discuss known issues around SharePoint. We will also identify ways your company can implement solutions that ensure security and user adoption—through integration with your existing SharePoint deployment. You will also have the opportunity to network with industry peers and talk with leaders in ECM solutions.
Intranet Strategy workshop Sam Marshall ClearBox Intrateam 2011Sam Marshall
Intranet Strategy Workshop: Shaping the Future of Your Intranet
* What does an effective intranet strategy look like?
* Responding to business needs and demonstrating value
* Responding to employee needs and conflicting demands
* The difference between strategy and governance
* Executing and sustaining strategies – when theory and practice collide
Sam Marshall, Director, ClearBox Consulting Ltd.
Material from Intranet Strategy workshop given at Intrateam Event 2011, Copenhagen.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
Presented at Interaction Intranet conference. London September 2015.
Sam Marshall ClearBox Consulting.
Digital Workplaces should be driven by an employee-centred view. Here I present a manifesto for what typical matters to them, arguing that the technology to serve these needs over time will evolve, but the needs themselves are more enduring.
The way people connect in their personal and professional lives has changed
fundamentally in the last few years – the world has effectively formed a giant network.
People now expect to be able to get things done at work in the same way.
Office 365 is an invitation for your organization to work in that way. It allows you to
become more connected, collaborative and structured in how work gets done. But it can
only do that if you take the people in your organization on that journey with you.
The Office 365 Customer Success team have contributed our experiences of working
with customers on their journeys to working differently to this guide. We hope it inspires
you with what is possible and that you like it, use it and share it with the people in your
organization. We’d welcome feedback on it, through the Office 365 Network.
Change the way you work, because the way you work impacts the work you do
Taking Control and Shaping your Career and your Future in Microsoft SharePoin...Noorez Khamis
In this session you will learn about many of the different roles, jobs and aspects that a current career in SharePoint has to offer and what they entail. Learn about opportunities for advancement in Microsoft SharePoint technologies and on how you can excel at the aspect of SharePoint that you love best. The session will also talk and theorize about the future landscape that Microsoft has for SharePoint with the emergence of Office 365 and Windows Azure cloud based technologies.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
Microsoft 365 offers various benefits to the organization that results in cost reduction and employee satisfaction. It is the digital hub where staff members can create files, assign tasks, store information and manage it, set up reminders, manage security access and communicate with colleagues via different channels. A Microsoft 365 intranet caters to the business needs of all the departments of an organization - it facilitates social collaboration, enhanced employee efficiency, quick search, automated forms and easy publishing of news and announcements.
Yesterdays intranet tomorrows, digital workplace SocialChorus
What’s the role of an intranet in the modern workplace? What does the modern workplace now look like? The days of an intranet as the one-stop-shop internal website have long gone. But as our ways of working, and the make-up of our workforces change, it’s not always clear what the scope of a contemporary intranet should be.
See the slides from our webinar with guest speaker Sam Marshall, of ClearBox Consulting, and SocialChorus' co-founder Nicole Alvino, will untangle the various purposes of an intranet, and look at how the needs of a mobile, deskless and contingent workforce can be met.
Watch the webinar recording now: https://www.socialchorus.com/webinar-recording-yesterdays-intranet-tomorrows-digital-workplace/
Essential it skills that will get you hired as an it professionalMirza Rihad Ali Sunny
We are all aware of the fact that IT knowledge is mandatory these days for getting even the mediocre of jobs. Most of the posts these days are getting computerised, automated. There are specific IT skills we ought to learn. These skills are essential in the job sectors of our lives. We all have that one friend who has a vast knowledge of computers and IT. And then we also have a few friends who don’t have any computer skills at all. If you know any such person, this article could change his/her life. This article intends to solve some of those problems as we dig deep into the realm of IT. We are going to discuss what the essential IT skills are, how we can gain them with ease.
How Focus on Digital Employee Experience (DEX) Improves Digital Workplace Ado...Christiaan Lustig
What is most important when implementing and optimising an intranet or digital workplace? How do you make sure, as a project group, intranet manager or owner, that you’re doing the right things… and doing things right? How do you get all stakeholders in your organisation on the same page? And which practical guidelines are there to improve content, adoption, and business processes?
I talked about how a shared focus on the digital employee experience (DEX) helps Comms, IT, HR, business teams, and potential partners to create a strategy and roadmap for the digital workplace. About how you then shape it in such a way that colleagues can work and collaborate more efficiently and effectively, and spend their time and attention with customers, citizens, tenants, students, guests, and so on. With better service and happier employees as results.
The model that I use, combines multiple perspectives on digital employee experience, and encompasses various ‘tracks’ for a DEX approach. These include UX, content, technology, adoption, and governance. For each of these tracks, Christiaan shares practical examples from Dutch and Belgian (international) organisations, and advise that you can get started with right away.
The Very Best Intranets & Digital Workplace from the 2016 Intranet Global ForumPrescient Digital Media
The Very Best Intranets & Digital Workplace from the 2016 Digital Workplace and Intranet Global Forum Conference, Oct. 19 - 20, 2016, webinar presentation by Toby Ward & Michael Rudnick, Prescient Digital Media
In this webinar, Jill Hannemann and Adam Levithan discussed the preparation and practicalities for moving E-mail, Instant Messaging, and Intranet to Office 365.
In this informative 60-minute webinar we help you build your time line, prepare your move, and learn ways to work with your users for a smooth transition. We also discussed how to leverage SharePoint, Yammer, and One Drive for Business to truly realize the value they can offer.
After viewing this slide deck, you will walk away being able to:
- Build your own time line for moving to the cloud
- Understand the challenges in planning your Office 365 migration
- Know how to leverage the features of Office 365
- Describe common roll-out scenarios to your stakeholders
In this informative 60-minute webinar we will help you build your timeline, prepare your move, and learn ways to work with your users for a smooth transition. We’ll also discuss how to leverage SharePoint, Yammer, and One Drive for Business to truly realize the value they can offer. You will walk away being able to:
• Build your own timeline for moving to the cloud
• Understand the challanges in planning your Office 365 migration
• Know how to leverage the features of Office 365
• Describe common roll-out scenarios to your stakeholders
You may have heard the buzz - Microsoft has announced their release of a new messaging app for Office 365 - Microsoft Teams. This release is in response to the competitor in the collaborative chat service field, Slack.
Microsoft Teams fully integrates with Office 365 and is highly customizable. The new app has the ability to start an online meeting with your team, schedule a meeting, gather your thoughts, brainstorm, and collaborate on documents.
In this webinar, Daniel Cohen-Dumani and Joshua Steiner talk about why these types of apps are so popular, what makes Microsoft Teams unique and how the new app will impact your Office 365 experience.
With more than 85 million people actively using Office 365, enterprises are looking to the platform to provide underlying technology to support knowledge management efforts.
In this webinar, Withum's Jill Hannemann, Principal, discusses fundamentals of a knowledge management strategy and areas where the technology of Office 365 aligns with process and people.
Jill focuses on how different workloads within Office 365 support functions such as sharing, organizing, finding, and retaining valuable, unstructured knowledge.
OneDrive for Business: Much More Than a File ShareErica Toelle
At first glance, it seems OneDrive for Business may be a return to the file share days, with folders and files located on a server somewhere. In reality, it's a powerful enterprise content management tool with a robust list of features, including unlimited cloud storage per user. In this session, you'll learn about the features of OneDrive for Business and best practices for including it in your information management toolbox. You'll discuss how it fits into your SharePoint on premise and cloud roadmap, what content to put where, and how to migrate data from a file share or competitive platform into OneDrive for Business.
Today's workplace has evolved. Employees are working on more teams than ever. Teams are comprised of internal and external users, spread across different geographies and now have an ever wider multigenerational composition than before. These teams all still have to find a way to collaborate, have different needs and are facing a common set of challenges. In this session we will cover Office 365 Collaboration Use Case guidance across Teams, Skype, Office, SharePoint and Yammer, as well as, the intelligent fabric that ties them all together. You'll learn how to create a productive, digital workspace for your all of your end users that will inspire the team collaboration that is needed while eliminating the confusion on what to use for what.
Ready to find out how the Office 365 cloud can help you work smarter, faster, and more efficiently? Slide deck was created for SharePoint Saturday in Denver Oct 12th 2019
Microsoft continues to tout the message of ‘Cloud This,’ ‘Surface That,’ and ‘Office 365 for all of your business needs,’ but what does it all mean? Do you feel like a “Zombie” with all of this messaging? You’re not alone. Office 365 is becoming such an important piece of Microsoft’s enterprise strategy that if you haven’t looked into its offerings, benefits and cost savings, you won’t know what you’re missing.
In this informative webinar, we deconstruct the offerings within Office 365 and clearly translate these solutions into business value and potential savings that your business will understand. Plus, get answers to your questions during our interactive Q&A session.
Slides for "Be More Productive with Microsoft Office 365" for the event "Intensive IT Training Programme for the Academic Year 2019 for the New entrance of the Faculty of Arts, University of Colombo"
Whether you’re new to Office 365 or looking to refine your approach, this webinar focuses on document management and ways to leverage Office 365. There are many different apps within Office 365 that can provide document storage, but which one is right for the different stages of a document’s development?
Planning how to roll out Office 365 for electronic files doesn’t have to be hard, and having a little help is never a bad thing. We share some of our best tips to rolling out document management with tools from Office 365.
You will get a better understanding of:
- Navigating the different apps within Office 365 that provide document storage
- Creating a simple document lifecycle that maps to governance and document management
- Setting up document management within Office 365, learn what should be turned on
SharePoint Saturday UK 2014 - Improving productivity with SharePoint centric ...Chirag Patel
With plethora of features and productive tools from Microsoft on constant release, this session will focus on tools such as Delve, OneDrive for Business and Yammer driving optimum SharePoint productivity experience with nuggets of demos.
Strengths and limitations of Microsoft Teams for internal communicationsSam Marshall
Slides from my guest webinar for Staffbase.
The rapid rise of Microsoft Teams represents a significant shift for most digital workplaces. But what does this mean for internal communicators, and how has the outbreak of Coronavirus (COVID-19) changed the ways organisations are using Teams?
In this webinar you’ll learn...
COVID-19: What's the impact on internal communications and the digital workplace?
Are we seeing a tipping point from SharePoint to Teams as the digital workplace hub?
How does Teams fit into the bigger picture: Intranet, Digital Workplace and Employee Experience?
How should internal communicators be leveraging Teams?
What are the limitations and gaps that communicators should be aware of?
Microsoft planner 101 - ClearBox WebinarSam Marshall
An introduction to Microsoft Planner. Usage scenarios including publication planning, issue management, virtual workshops and report compilation. Integration with Flow / Power Automation
Every year we independently evaluate the marketplace for SharePoint intranet in-a-box products. In this webinar, we take an industry focus to consider the trends and prospects for products and vendors.
We'll begin with the state of the art identified in our 2019 SharePoint Intranets report, and compare Microsoft's roadmap with how vendors have responded. We'll also look at trends outside the SharePoint space and ask what should be learned.
Join us for 30 minutes of analysis and discussion, covering:
• In-a-box product trends
• Vendor changes and acquisitions, such as Wizdom, LiveTiles and Bonzai
• The non-SharePoint intranet space
• Likely developments into 2020
• Q&A.
Although practitioners are very welcome to join, this webinar is primarily aimed at vendors, service providers, Microsoft partners and investors.
Sam Marshall of ClearBox consulting and David Francoeur, of Bonzai taking a non-technical look at intranet search, to help you improve results and the overall experience.
If you're responsible for search configuration then we welcome you, but this webinar is also for intranet managers and digital team members who care about content and ensuring the intranet is truly useful to colleagues.
The business cost of poor search
Why intranet search is hard
How to improve the search user experience
Ways to diagnose why search fails
Quick ways to enhance your search results.
Chatbots are fast becoming a mainstream element in the modern workplace. Our webinar will explore the steps involved in implementing a workplace chatbot from concept to execution, including:
Getting started with a workplace bot: Where to begin? What are the most important steps? What are the most critical use cases? What is the long-term commitment?
Bots for employee services: Where are they needed most? Where do they work best? How do they tie in with applications like Workday and ServiceNow?
Success factors: What does success look like? How do you ensure your bot is helpful and not hype?
SharePoint hub sites - what intranet managers need to knowSam Marshall
Sam and Chris demonstrate the features of hub sites in SharePoint (Office 365), and show how internal communicators and intranet managers can create a simple and dynamic intranet, or a landing page for a major section of the intranet.
They discuss when it’s best to use hub sites versus communication or publishing sites, and highlight the advantages and limitations.
Covering:
- What intranet managers and internal communicators need to know about hub sites.
- How they work (with live demo).
- When to use hub sites vs communication, publishing or team sites.
- Advantages, limitations and good practice advice.
Encouraging adoption of your digital workplaceSam Marshall
Slides from our recent webinar with i-Squared on employee services and digital workplace adoption, particularly for mod-size organizations.
A well designed, self-serve, digital workplace is essential for productivity and employee satisfaction. When designed right, a digital workplace can:
* Save employees time by automating mundane tasks allowing people to focus on high-value work
* Engage and retain employees
* Ensure critical employee data is up-to-date, and accurate
* Empower HR professionals with insights.
In this live webinar, we will explore how to make an employee self-serve site that will benefit your organisation and colleagues. We’ll cover the points above, and talk you through:
* The benefits of a self-serve intranet site
* How to choose and prioritise services to develop
* The vital steps that lead to higher adoption.
Six steps to delivering a digital workplace - solve the right problemsSam Marshall
When planning to improve your digital workplace, perhaps replacing older platforms, you need a clear strategy to identify which features will have the most impact upon ways of working and deliver the biggest ROI. Without an agreed strategy, it will be difficult to manage people’s expectations and your project may not deliver the requirements, resulting in frustration for end users and all involved.
In this webinar, Sam Marshall will talk to Marcus Dervin about a new digital workplace planning framework from his book, Digital Transformation from the Inside Out. Marcus will explain six vital steps to identify and then solve the major challenges when delivering a brilliant digital workplace that people will love.
We’ll cover:
-Why you need a planning framework
-How to find people’s problems
-How to measure the severity of problems and prioritise them
-Assessing the best way to address each problem
-Getting budget approval
-How to implement the changes.
Scaling enterprise intranets in office 365Sam Marshall
Webinar with Sam Marshall of ClearBox, and Flemming Goldbach of Wizdom
5th April 2018, 2pm BST / 3pm CEST / 9am EDT
In this webinar we’ll take a broad look at what it means to scale up a simple intranet in Office 365 into something enterprise-wide. We’ll look at the implications for going from a legacy single site intranet to a geographic or business-unit multi-site approach, often involving multiple languages and regulations too.
We’ll then consider how to deepen your intranet by expanding it to frontline workers and external partners, concluding with a look at the strengths and weaknesses of the Office 365 feature set.
We’ll cover:
Reach: how to scale to a global organisation, considering languages, regulatory differences, geographically distributed permissions, performance etc.
Depth: adoption, and expanding to frontline workers and external collaborators
Features: providing the same benefits and features of your current intranet with your new ‘platform-as-a-service’ solution, considering the lack of control you have over the underlying platform
O365: what it does really well, where add-on products are needed and how to adapt it for scale and global performance.
Chatbots and automation in the digital workplaceSam Marshall
Slides from webinar between ClearBox Consulting and FLEX Automation, Feb 2018.
www.clearbox.co.uk
What are enterprise chatbots?
What are the challenges and opportunities?
What do digital workplace and intranet managers need to know?
What are the promising use cases?
From SPBiz 24 virtual conference.
This session is suited to anyone involved in introducing Yammer or other social business approaches into their organisation. It will complement your technical understanding with insights into the 'soft' issues around motivation, communication and governance. Participants will learn practical techniques for improving Yammer adoption. They will see examples of how other companies have approached it and get tips on how to address common problems such as leadership buy-in, employee privacy concerns and where Yammer fits alongside SharePoint and the rest of O365.
Session Objectives
How to drive Yammer adoption
How to gain leadership buy-in
When not to use Yammer
How to deal with employee concerns
Good practice in other companies
The Top 10 Mistakes in SharePoint ProjectsSam Marshall
Although all software has limitations, SharePoint has something of a reputation for difficult intranet projects. Often this has more to do with the implementation than with the technology itself. The most successful projects are the ones that manage to balance business, end user and IT considerations.
In this interactive masterclass Sam Marshall will take the audience along the 10 most common mistakes in SharePoint projects. We’ll explore some of the risks, highlight warning signs and share insights into how to keep your SharePoint intranet on track.
No matter how well designed your SharePoint intranet is, if it’s not used by employees then it won’t add value. However, SharePoint adoption remains a challenge for many companies, with low usage levels and functionality that often ignored as old practices persist. In this session Sam Marshall will guide you through a range of techniques for improving the use of your intranet.
• Why is SharePoint adoption challenging?
• What strategies have leading companies used to successfully introduce social tools?
• How much should we rely on managers and leaders to drive intranet adoption?
• How can you get away from 'big bang' launches?
• How can we encourage people to create content and interact, rather than just reading it?
7 things about intranets I learnt the hard waySam Marshall
Being an intranet manager can be demanding, and there isn't always someone else to learn from in your organisation. Based on 15 years as an intranet manager / consultant, I share some experiences of where things can go wrong, and how to avoid them:
* Disappearing Stakeholders
* Change comes from leadership not data
* Too much personalization
* When your intranet should look like your org chart
* Forgetting the late-adopters
* Over-zealous Governance
* trying to change everything at once
10 Worst practices for SharePoint intranetsSam Marshall
It's good to learn from your mistakes - but it's a lot cheaper to learn from someone else's. This is a guided tour of business mis-use of SharePoint, covering internal communications pitfalls, team collaboration nightmares, and tales of when governance goes bad. Illustrated with first-hand examples and lessons that everyone will identify with.
Suitable For : Business Analyst, Compliance Manager, Consultant, End User, Power User
Topic : Best practices, Business Value, Governance & Compliance, Operations & Management
Making sense of your Digital WorkplaceSam Marshall
One of the challenges of a modern intranet is that the boundaries are becoming blurred by the growth of social and collaboration tools, mobile access and cloud applications. In this evolving landscape, intranets remain highly important, but the roadmap needs to plan for the digital workplace as a whole. Based on hands-on experience of developing strategy, Sam Marshall shows how approaching this from an employee perspective can bring clarity and purpose, but also how the emphasis needs to be as much on management as on technology.
Loving the intranet - rethinking employee adoptionSam Marshall
Presented at Interaction 2012, London October 2012.
What can we do to make intranets and digital workplaces really valued, rather than just necessary places to go? What role should they play in employee engagement, that isn't just pretending to have a 2-way dialogue?
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
2. Director of Cloud2
• 21 years in intranets and knowledge management
• Founder of Cloud2, SharePoint User GroupYorkshire
• Designed the first Out of the Box SharePoint intranet
• Physics, Medical Devices, International Marketing &
KM background
Simon Hudson
simon.hudson@cloud2.co.uk @simonjhudson / @cloud2ltd
3. Digital transformation specialists:
Digital workplaces
Portals
Applications
eProcesses and eForms
Intranets
Analytics
Office 365 and Azure
Enable digital transformation
@Cloud2ltd
4. Director of ClearBox Consulting
• 18 years intranet and digital workplace
• Former global portal manager at Unilever
• Consulted on over 100 intranets
• Comms, KM & IT background
Sam Marshall
sam@clearbox.co.uk @sammarshall
5. v
• Intranet, SharePoint and digital
workplace
• Strategy
• Governance
• Collaboration
• Communities
• Adoption
• Training
• Practical experience
• Transparent
• Vendor-neutral
8. Digital
transformation
is driving
growth
More than 300,000 organizations have SharePoint
and OneDrive in Office 365, including 85% of the
Fortune 500
More than 65% of all SharePoint seats are now online
(vs. 35% for on-premises licenses)
Growth in active users was 90% in the last year alone
Customers are strongly adopting OneDrive
technologies, with 300% growth in file sync
Microsoft recognized as leaders by analysts in six
Gartner Magic Quadrants and Forrester Waves
P
9. Introduction
With so many collaboration options on Office 365, it can
be hard to know where content should sit, and how to
guide employees to making the right choices. In this joint
webinar between Cloud2 and ClearBox Consulting, we
explore the options available and give practical advice on
managing files and team collaboration within Office 365.
• What we'll cover:
• What is good practice for storing and sharing documents on Office 365
• How to explain Groups and Teams to people used to SharePoint team
sites
• Should collaborative documents ever live on OneDrive?
• Collaborating without using documents at all
10. Making sense of O365 content and collaboration
options
Simon Hudson
simon.hudson@cloud2.co.uk @simonjhudson / @cloud2ltd
11. O365 suite
EmailExchange Online
Real time communicationsSkype for Business
Personal file server in the cloudOneDrive for Business
Enterprise Intranet & application platformSharePoint Online
Corporate social networking and communicationsYammer
Corporate Discovery and insightsDelve
Corporate VideoStream
Chat/email-centric team collaborationMicrosoft Teams/O365 Groups
Document editing and viewingOffice Online
Simple workflow and triggered eventsFlow
Simple forms and mobile appsPowerApps
Content presentationSway
Business intelligence and reportingPower BI
Task and project managementPlanner
12. O365 suite
EmailExchange Online
Real time communicationsSkype for Business
Personal file server in the cloudOneDrive for Business
Enterprise Intranet & application platformSharePoint Online
Corporate social networking and communicationsYammer
Corporate Discovery and insightsDelve
Corporate VideoStream
Chat/email-centric team collaborationMicrosoft Teams/O365 Groups
Document editing and viewingOffice Online
Simple workflow and triggered eventsFlow
Simple forms and mobile appsPowerApps
Content presentationSway
Business intelligence and reportingPower BI
Task and project managementPlanner
13. Communication
Collaboration
Content
Business Process
People
Group email and
collaboration
Group chat and
collaboration
Intranet sites, document
management, processes
Corporate video
hub
IM, voice and video
meetings
Corporate social
network: collaboration&
announcements
Rich presentations
& brochureware
Office 365 elements and the functions of a digital hub
Note: the amount the vertical bars extend into the functional lines indicates how strong the element supports the function
CRM
Personal &
shared notes
Visio
Process
visualisation
Personal file storage
(with sharing)
Simple workflow
creation
Simple project
management
Business
Intelligence reports
& dashboards
Apps (mobile and
SharePoint) &
Forms
Simple forms
Full Project
Management
Outlook Calendar
Online
Outlook Contacts
Online
Outlook Email
Online
People profiles &
content discovery
16. Office 365 Groups (aka Outlook Groups)
Accessed from
• Microsoft Outlook 2016
desktop client,
• Outlook Web Access
• Outlook mobile
• Apps on iOS, Android or
Windows Phone
Connect to…
• Yammer Group == O365 Group
• Internal and External members
Inbox
SharePoint
Site
Calendar
Notebook
Planner
Not extensible – upgrade into SharePoint
17. Microsoft Teams
Accessed from
• Waffle menu
• https://teams.microsoft.com/_
• Desktop App
• Mobile App
• iOS, Android Windows Phone
Connect to…
• Internal and External members
• Team Connectors
• including SharePoint
Resources
Real Time
Chat
(Skypeish)
SharePoint
Site
Notebook
Wiki
Add-ins and
Connectors
No easy way get back to O365 – “where’s the waffle”
20. How else to get to your stuff –
OneDrive and Outlook Experience
• Sites & Groups in OD4B
• Libraries in OD4B
• Groups in Outlook
• Library in Groups
23. Making the choice for Content and Collaboration
Keep your own stuff in
OneDrive for Business
If appropriate, put it in a
"Shared with Team", etc.
subfolder to make it available
to your colleagues
1
Put Team and Project content
in the relevant site on your
intranet
This could be a Microsoft Team
or Office 365 Group if you don’t
need sophisticated processes,
metadata and control or a
SharePoint Site if you do
2
Publish stuff you don’t expect
people to collaborate on in an
intranet publishing site
Such as the Communications
Department News site or a
Document Centre
Add Yammer to allow some
collaboration
3
To share externally build a
dedicated extranet
Use a SharePoint site for
control and process.
Use Teams or Groups for rich,
but simple needs
Consider OneDrive for Business
for non-sensitive file sharing
4
If it isn’t a document, or you
just want to talk about a
document, use Yammer
Use Skype for Business if you
need to talk in real-time (Teams
in future)
If all else fails there is always
email
5
24. Don’t Panic
There are only five places users need to
remember, because there are only five types
of content:
• My stuff
• My Team’s stuff
• Project stuff
• Corporate stuff
• things that belong to the company as a
whole and are probably someone else’s
problem)
• Miscellaneous stuff
• Which is probably one of the first
four, but for someone else; you just
need to find the right person
P
25. What to use when : collaboration styles
31
Sam Marshall
31. Collaboration Styles
37
Embedded Process
• Outcomes well known &
understood
• Rules defined and
agreed
• Few exceptions
EVOLVING
SIMPLE
STABLE
COMPLEX
Examples:
• HR request forms
• Facility Bookings
• Checklists
• Rota scheduling
Expert Process Rich Collaboration
32. Collaboration Styles
38
Expert Process
• Outcomes well known &
understood
• Process relies on
experience and practice
• Many possible
exceptions
EVOLVING
SIMPLE
STABLE
COMPLEX
• Surveying
• Diagnosis
• Insurance
underwriting
• Health & Safety
assessment
Embedded Process Ad-hoc interaction
33. Collaboration Styles
39
Expert Process Rich Collaboration
Embedded Process Ad-hoc interaction
• Outcome simple to
explain
• Process tacit
• Mostly co-ordination
EVOLVING
SIMPLE
STABLE
COMPLEX
• Information requests
• Status Updates
• Informal planning
34. Collaboration Styles
40
Expert Process Rich Collaboration
• Outcome exploratory
• Route to answer
uncertain
• Innovation
Embedded Process Ad-hoc interaction
EVOLVING
SIMPLE
STABLE
COMPLEX
• Product development
• System
implementation
• Service design
35. Collaboration Styles
41
Expert Process
• Outcomes well known &
understood
• Process relies on
experience and practice
• Many possible
exceptions
Rich Collaboration
• Outcome exploratory
• Route to answer
uncertain
• Innovation
Embedded Process
• Outcomes well known &
understood
• Rules defined and
agreed
• Few exceptions
Ad-hoc interaction
• Outcome simple to
explain
• Process tacit
• Mostly co-ordination
EVOLVING
SIMPLE
STABLE
COMPLEX
36. Collaboration Styles - Tools
42
Expert Process
• Workflow tools
• Data manipulation
• Search & reference
• Checklists
• Customised tools
(e.g. Excel macros)
Rich Collaboration
• Document versioning
• Joint viewing & editing
• Online discussions
• Group knowledge
management
• Status sharing
Embedded Process
• Online Forms
• Notifications
• Status tracking
• Process documentation
Ad-hoc interaction
• Simple comms (IM,
email, phone)
• Info-sharing (Dropbox
etc.)
• Social networks
EVOLVING
SIMPLE
STABLE
COMPLEX
37. Collaboration Styles - Tools
43
Expert Process
• Nintex / K2
• Power BI
• Excel
• Specialist tools (CRM,
ELN, Case Mgmnt.)
Rich Collaboration
• SharePoint
• Office
• Teams
• Yammer
Embedded Process
• Forms
• Flow
• Nintex / K2
• InfoPath
Ad-hoc interaction
• Skype
• OneDrive
• Yammer
EVOLVING
SIMPLE
STABLE
COMPLEX
42. What do you use the wiki for?
Actually, not much. It’s really simple, doesn’t have actual [[wiki ]]
functionality and is little more than an html editable page.
We would always use the OneNote notes in preference
48
43. We have large SharePoint sites with lots of Team Sites, manly for file
storage/sharing. What becomes of Team Sites after migrating to 365? I
understand they will not be a Team or a Group. I think perhaps they
become the new definition of the SharePoint button on the tile
dashboard...?
SharePoint sites (including those provided as team, department etc. sites)
are not affected when you move to O365. They don’t automatically become
Teams or Groups.
You can enable Modern features in the sites you migrate.
It is possible/likely, in future, that you can hook up a Group/Team to an
existing site; however right now the fact that Teams/Groups are in individual
Site Collections means it isn’t currently possible.
Per Sam’s analysis, Teams/Groups might well become the simple team
collaboration sites for many organisations, where there is little need for
process within them 49
44. We're keen to switch on Teams for our organisation of nearly 15000
people... any tips for things we should be doing in preparation of that?
What about ways to provision and ensure there is no duplication?
Think carefully about the lack of visibility and governance that currently exists.
Have a plan for that (perhaps with a query on an admin page to show all Groups,
recent groups etc – that’s what we are developing), backed by a policy and a
process for reviewing what is being created.
Check out what you might do with PowerShell etc to manage the creation process.
Develop a plan for which experience is needed for which sites – Groups and
Teams serve a similar purpose but look and feel quite different and the Inbox (with
shared calendar) feels very different to the chat experience.
Check that a single library is sufficient for what the team needs – you can add
more in the SharePoint site, but these have to be manually added to the Teams
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45. Custom Workflows have always been a nightmare. To what extent are
365 Forms an improvement and can other users create/administer
them?
They are still a nightmare!
Forms, Flow and PowerApps are all simple tools (in keeping with the other
simple tools Microsoft are putting in O365). If you have a simple need they
are great, but you will experience them ‘fall off a cliff’ when you try to do
anything complex.
Use them for the right job and you are in a good place.
Beware the serious limitations of Flow and PowerApps with SharePoint right
now – all sorts of fields types and properties are simply not accessible. Microsoft
are enhancing them for SharePoint use however (at least that’s what they have
promised).
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