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Rethinking Democracy: Putting the
citizen at the centre
Victoria Boelman
November 2016
@nesta_uk
@vboelman
Investments - in early stage
companies, social enterprises and venture
intermediaries
Research & Analysis -
understanding how innovation happens and how
to support it
Innovation Skills –
supporting abilities to innovate via tools, training,
networks
Innovation Lab - supporting
innovation in governments, local authorities and
civil society
Why put citizens at the heart of democracy?
Increase
legitimacy
Better
decisions
More
transparent
“It really helped in bringing a new idea and a
new perspective from someone living the
problem at the grassroots …
What we can guarantee is that the process
is very transparent… it is very different to,
say, a contribution given to a representative
in his office behind closed doors …
At the end, it’s still a very traditional
representative system, what we are offering
is to help make this more modern, more
transparent, with better listening and
crowdsourcing.”
Cristiano Ferri Soares de Faria, e-Democracia, Brazil
What is digital democracy (and what isn’t it)?
“The practice of democracy using digital
tools and technologies”
Digital Democracy: A typology
Crowdsourcing ideas
Participatory budgeting
Collaborative development of legislation
6 lessons for doing digital democracy
1. Think twice: don’t engage for engagement’s sake
2. Be honest: what’s involved and what are you
going to do with the input?
3. Don’t waste time: get buy-in from decision-makers
before you invest too much
4. Digital isn’t the only answer: traditional outreach and
engagement still matter
5. Don’t cut corners: digital democracy is not a quick or
cheap fix
6. It’s not about you: choose tools designed for the users
you want, and try to design out destructive participation Digital democracy: A guide for practical utopians
will be published by Nesta in January 2016
http://www.nesta.org.uk/project/democratic-innovations
Thank you

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Victoria Boelman

  • 1. Rethinking Democracy: Putting the citizen at the centre Victoria Boelman November 2016 @nesta_uk @vboelman
  • 2. Investments - in early stage companies, social enterprises and venture intermediaries Research & Analysis - understanding how innovation happens and how to support it Innovation Skills – supporting abilities to innovate via tools, training, networks Innovation Lab - supporting innovation in governments, local authorities and civil society
  • 3. Why put citizens at the heart of democracy? Increase legitimacy Better decisions More transparent “It really helped in bringing a new idea and a new perspective from someone living the problem at the grassroots … What we can guarantee is that the process is very transparent… it is very different to, say, a contribution given to a representative in his office behind closed doors … At the end, it’s still a very traditional representative system, what we are offering is to help make this more modern, more transparent, with better listening and crowdsourcing.” Cristiano Ferri Soares de Faria, e-Democracia, Brazil
  • 4. What is digital democracy (and what isn’t it)? “The practice of democracy using digital tools and technologies”
  • 9. 6 lessons for doing digital democracy 1. Think twice: don’t engage for engagement’s sake 2. Be honest: what’s involved and what are you going to do with the input? 3. Don’t waste time: get buy-in from decision-makers before you invest too much 4. Digital isn’t the only answer: traditional outreach and engagement still matter 5. Don’t cut corners: digital democracy is not a quick or cheap fix 6. It’s not about you: choose tools designed for the users you want, and try to design out destructive participation Digital democracy: A guide for practical utopians will be published by Nesta in January 2016 http://www.nesta.org.uk/project/democratic-innovations