Online civic engagement & community building workshop Seattle 3 25-14davidkeyes
Presentation materials and resources from a workshop on strategies and tools to organize online community building and e-activism. Presented to neighborhood and community groups 3/25/14 by the City of Seattle Department of Information Technology Community Technology Program & Department of Neighborhoods PACE program, along with Phillip Duggan of Pinehurst Community Council and CTTAB, and Joe Szilagyi, Westwood-Roxhill-Arbor Heights Community Council & West Seattle Transit Coalition.
Empowering Young People to Take Action - Online davidkeyes
Empowering Young People to Connect, Collaborate and Take Action - presentation on PugetSoundOff.oor and Civic Voice Curriculum. By David Keyes, City of Seattle and Chris Tugwell YMCA, for NCDD.org 2012 conference
Online civic engagement & community building workshop Seattle 3 25-14davidkeyes
Presentation materials and resources from a workshop on strategies and tools to organize online community building and e-activism. Presented to neighborhood and community groups 3/25/14 by the City of Seattle Department of Information Technology Community Technology Program & Department of Neighborhoods PACE program, along with Phillip Duggan of Pinehurst Community Council and CTTAB, and Joe Szilagyi, Westwood-Roxhill-Arbor Heights Community Council & West Seattle Transit Coalition.
Empowering Young People to Take Action - Online davidkeyes
Empowering Young People to Connect, Collaborate and Take Action - presentation on PugetSoundOff.oor and Civic Voice Curriculum. By David Keyes, City of Seattle and Chris Tugwell YMCA, for NCDD.org 2012 conference
Series of Leading Change slides illustrate an aspect of my resume, namely a range of early professional experiments related to advancing--in small ways--sources of government innovation: transparency, collaboration, public participation and organization design.
Presentation about Knowledge Hub on what it is, the benefits and who's using it. Presented by Liz Copeland at Really Useful Day: Social media for councils in London on 6 February 2015.
On Track ICT- Enabled Citizen Feedback loopsSoren Gigler
OnTrack is an ICT-enabled Citizen Feedback Mechanisms which enables citizens and civil society to directly provide feedback to Government implementing agencies and public service providers of World Bank-financed programs. On Track uses a multi-mode approach to collecting citizen feedback by using innovations in technology (i.e. inter-active Mapping, SMS, mobile and web) embedded into a broader process of civic engagement and participatory monitoring of development outcomes.
These are slides taken from the Digital Catapult's Integration of Health and Social Care Pit Stop, where innovators, SMEs, entrepreneurs gathered to solve health and social care issues.
Online Collaboration in the Workplace: Going Social and Collaborating Across...Collabforge
How do you best employ social media for collaboration within the work place? This presentation provides key definitions, tips and advice for doing so. This insight is based on over 100 Collabforge projects that have addressed a range of collaboration, technology and change challenges within organisational contexts.
Digital Inclusion Projects & Partnerships: for APEC ADOCdavidkeyes
David Keyes' presentation slides on broad digital divide and digital inclusion strategies and the City of Seattle Community Technology Program. For the 2013 Asia Pacific Economic Cooperation (APEC) Digital Opportunity Center summit in Taipei, Taiwan.
Colombia's Colnodo has a strong network of partnerships that allow the organization to diversificate, increase its impact and leverage different technologies. Colnodo's leadership provides a detail explanation of the model, along with recommendations for implementation.
Rewiring Our Workplace: Going Social & Collaborating Across the BoundariesCollabforge
Organisations are moving past the question, "should we adopt new technologies and practices to support collaboration?", but are still struggling to understand how. This presentation provides some key insights and tips in this journey.
From the ideal to the real: Top 20 lessons learned from scaling up innovation...Soren Gigler
Top 20 lessons learned on scaling up innovations from the Open Data Initiative at the World Bank. The Open Data Initiative has transformed the way the World Bank shares and publishes its data enabling users to have free, open and easy access to data instead of a previously mostly proprietary data policy.
How did such a radical change come about? How was it possible that our early very modest endeavors to implement innovations in governance could be scaled up and be replicated across so many different areas at the Bank? How could a vibrant community of innovators from within and outside the Bank come together share experiences, learn from each other and, most important, help to make an important institutional change -- launch an Open Data initiative and empower citizens to provide direct feedback on development programs?
Digital Inclusion strategies & Seattle's Community Technology Programdavidkeyes
An overview on strategies for local government to foster digital inclusion. Presentation by David Keyes for the 2013 National League of Cities Congress mobile digital inclusion workshop. This covers the digital inclusion framework, community assessment and Community Technology programs of the City of Seattle Department of Information Technology. Also IT Equity Project management tool. For more also see seattle.gov/tech
Presentation to staff interested in promoting digital inclusion for older people.
Given by Get Digital programme delivery team in a number of locations in England during February March 2011.
Series of Leading Change slides illustrate an aspect of my resume, namely a range of early professional experiments related to advancing--in small ways--sources of government innovation: transparency, collaboration, public participation and organization design.
Presentation about Knowledge Hub on what it is, the benefits and who's using it. Presented by Liz Copeland at Really Useful Day: Social media for councils in London on 6 February 2015.
On Track ICT- Enabled Citizen Feedback loopsSoren Gigler
OnTrack is an ICT-enabled Citizen Feedback Mechanisms which enables citizens and civil society to directly provide feedback to Government implementing agencies and public service providers of World Bank-financed programs. On Track uses a multi-mode approach to collecting citizen feedback by using innovations in technology (i.e. inter-active Mapping, SMS, mobile and web) embedded into a broader process of civic engagement and participatory monitoring of development outcomes.
These are slides taken from the Digital Catapult's Integration of Health and Social Care Pit Stop, where innovators, SMEs, entrepreneurs gathered to solve health and social care issues.
Online Collaboration in the Workplace: Going Social and Collaborating Across...Collabforge
How do you best employ social media for collaboration within the work place? This presentation provides key definitions, tips and advice for doing so. This insight is based on over 100 Collabforge projects that have addressed a range of collaboration, technology and change challenges within organisational contexts.
Digital Inclusion Projects & Partnerships: for APEC ADOCdavidkeyes
David Keyes' presentation slides on broad digital divide and digital inclusion strategies and the City of Seattle Community Technology Program. For the 2013 Asia Pacific Economic Cooperation (APEC) Digital Opportunity Center summit in Taipei, Taiwan.
Colombia's Colnodo has a strong network of partnerships that allow the organization to diversificate, increase its impact and leverage different technologies. Colnodo's leadership provides a detail explanation of the model, along with recommendations for implementation.
Rewiring Our Workplace: Going Social & Collaborating Across the BoundariesCollabforge
Organisations are moving past the question, "should we adopt new technologies and practices to support collaboration?", but are still struggling to understand how. This presentation provides some key insights and tips in this journey.
From the ideal to the real: Top 20 lessons learned from scaling up innovation...Soren Gigler
Top 20 lessons learned on scaling up innovations from the Open Data Initiative at the World Bank. The Open Data Initiative has transformed the way the World Bank shares and publishes its data enabling users to have free, open and easy access to data instead of a previously mostly proprietary data policy.
How did such a radical change come about? How was it possible that our early very modest endeavors to implement innovations in governance could be scaled up and be replicated across so many different areas at the Bank? How could a vibrant community of innovators from within and outside the Bank come together share experiences, learn from each other and, most important, help to make an important institutional change -- launch an Open Data initiative and empower citizens to provide direct feedback on development programs?
Digital Inclusion strategies & Seattle's Community Technology Programdavidkeyes
An overview on strategies for local government to foster digital inclusion. Presentation by David Keyes for the 2013 National League of Cities Congress mobile digital inclusion workshop. This covers the digital inclusion framework, community assessment and Community Technology programs of the City of Seattle Department of Information Technology. Also IT Equity Project management tool. For more also see seattle.gov/tech
Presentation to staff interested in promoting digital inclusion for older people.
Given by Get Digital programme delivery team in a number of locations in England during February March 2011.
A slidepack to show some of the great ideas generated by the Northern Futures Ideas Day when around 200 people contributed some great ideas to meet the challenge set by the Deputy Prime Minister
London data and digital masterclass for councillors slides 14-Feb-20LG Inform Plus
On 14th February 2020, the Local Government association ran a masterclass discussion day for councillors and elected members on data and digital transformation in local government. It took place in London. This is the slide set that was used to steer discussions
Introducing Public Square, Michelle Brook (Democratic Society) mysociety
Citizen participation is often low, but the desire to get things changed is rising. Public Square will explore how to increase democratic engagement beyond elections.
The Policy Lab, based at the UK Cabinet Office explores new innovations in policy-making. We are a small team of designers, ethnographers, policy-makers and researchers.
2010 ISAP Conference 2010 Using Internet and Social Media in Immigrant Settle...settlementatwork
Slides from Marco Campana's workshop at the 2010 ISAP conference, focusing on use of social media in the non-profit community-based immigrant services sector in Ontario, Canada.
Together with the the Democratic Society, we were commissioned by Government Digital Service (GDS) to undertake a 6-week discovery project to explore how the process of online consultations, as delivered by central government, could be improved.
This case study focusses on what we recommended, how our different approaches made our collaboration stronger, and our shared view on the future of citizen engagement.
Emma Parnell and Michelle Brook presented this talk during the Service Design in Government conference.
Why, and how to translate your research for a non-academic audience. Aimed at post doc researchers at La Trobe University thinking about a public profile. References tools only available to La Trobe staff.
Short slides produced for the "Crowd-Sourcing Data and Citizen Science" Breakout Session at the FCERM.Net (Flooding & coastal Erosion Risk Management Network) Annual Assembly 2016: "Future-Thinking Flood Risk Management", held on 29th June 2016 in Newcastle. These slides from Nicola Osborne, who chaired this breakout, give an overview of general crowd sourcing considerations as well as sharing some specific learning from the EU FP7-funded COBWEB: Citizen Observatory Web project.
More and more leaders are recognising that how to 'do digital' well is a critical strategic and leadership question. In this session, leaders will share how they have successfully transformed their organisations and services.
We will draw out lessons for organisational structure, culture, skills, governance and planning, to help you take practical next steps.
If you are already convinced that 'digital' is important, and now want to hear about how other leaders have responded, this session is for you.
**Best viewed in full screen mode**
We believe that people-centred approaches and experimentation transform policymaking and outcomes for citizens.
Policy Lab is a multidisciplinary team working openly and collaboratively across the UK government and beyond. Sitting on the edge of government, we draw experience from diverse professions, communities and experiences into all our work, combining expertise from policy, design, ethnography, systems thinking, futures and art.
Innovation in Government Conference Feb 28th Policy Lab
The Policy Lab presentation at Innovation in Government 2019 conference. How innovation and intrapreneurship works in large organisations and how a citizen's perspective can bring new insights.
Styles of intervention for government policy-makingPolicy Lab
We have been investigating ways to help policy makers, whether in government or other organisations, to explore the range of styles of intervention available to them. Our styles of intervention do not attempt to be exhaustive, but can act as prompts for policy teams and partners. The styles of intervention can be used in a similar way that an artist might explore the range of colours or textures available to them. Here are a draft set of cards, constantly under development. Please give us feedback at policylab@cabinetoffice.gov.uk
Introduction to Policy Lab UK - Winter edition 2017Policy Lab
We’re bringing new policy tools and techniques to the UK Government applying the latest thinking in design, digital and data science. This introduction provides an overview of our current projects and practice.
Measuring the impact of design: the pitfalls and potential - a view from Poli...Policy Lab
From Service Design Network Conference, June 2016
How does design contribute to growth and prosperity? Drawing on experience of over fifteen years of measuring the impact of design for government, this talk looks at the pitfalls and potential for successfully demonstrating design’s value to the wider world. From design in healthcare to designing employment support services, project by project it explores practical ways that design has needed to deploy increasingly rigorous ways to measure its impact. Using a range of recent examples where the Lab has successfully blended design tools with data science to build robust evidence for decision-makers. It contains the latest insights on productivity and efficiency.
It also shows how the Policy Lab has been using speculative design and critical design techniques to develop prototypes for new policies. Reflecting on how design thinking can be used as a process to aid decision-making combining lean analytics, user insights and real time prototypes.
Finally it asks how design can be used as a powerful tool for moving from predictive analytics towards prescriptive analytics.
Methodbank and toolkit for design in GovernmentPolicy Lab
A Policy Lab UK method bank and toolkit in pictures. The Lab has been testing new tools and techniques for policymaking in the UK government - from user centred design to datascience and here is a selection from some of our work to date.
The Policy Lab change cards help teams to challenge their assumptions and think differently about problems. We use them to help generate new ideas for policy.
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
A process server is a authorized person for delivering legal documents, such as summons, complaints, subpoenas, and other court papers, to peoples involved in legal proceedings.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
PPT Item # 9 - 2024 Street Maintenance Program(SMP) Amendment
DCLG
1. Helping join-up the “Grey Cells”
OPM SPRINT – 19th
May 2014
“Operation Grey Cells”
Digital Inclusion and Ageing Communities
2. What DCLG were doing already around OPM
We already had some good OPM examples in the Department:
•Community Budgets and Public Service Transformation Network;
•Neighbourhood Budgets/Our Place!;
•the Knight Fire Review, conducted by an independent expert;
•National Planning Policy Framework, digital consultation;
•Neighbourhood Planning, mobilising local action and use of social media (linkedin,
twitter) to engage in local conversations;
•our localities role, which encourages colleagues to develop external relationships
which give us feedback on how policies are performing and what our stakeholders
are thinking;
•our active support for the What Works centres, particularly on local economic
growth, ageing and well-being.
3. DCLG progress to date on OPM
•Preparing and agreeing an overall plan for the Policy Profession;
•Contributing case studies, speakers and wider suggestions for Cabinet Office
open policy events and publications (and more generally helping to maintain the
Department’s ‘exemplar’ status and reputation for being pro-active with the centre
on this subject);
•Highlighting open policy as a priority in newly developed induction modules for
new staff, policy schools, Better Department task & finish groups, intranet
communications such as the Policy Profession blog;
•Developing a network of open policy practitioners in the Department, signposting
colleagues to case studies and experienced teams, and encouraging ‘word of
mouth’ to spread awareness;
•Trying to ensure join up with related initiatives such as Open Data, promotion of
digital (see below), What Works evidence centres, evidence peer reviews, the work
of other professional groups in the Department.
4. Permission
Constrained Opportunities to experiment
Ambition
LowHigh
Informed policy making
Developing policy with users at the heart
Collaborative policy making
Multidisciplinary team
Evidence
gathering
Expert engagement
Consultation
Public engagement
Multidisciplinary reference
group
Scenario testing
Testing
Coproduction
Public
experience map
Insight tools Call for challenge
Stakeholder map
Persona testing
Crowdsourcing
Where we think we are on the spectrum
Open Policy Making mindsetOpen Policy Making mindset
9. OPM Big-Break came when
GDS set-up a Digital Inclusion Team
GO-Science was commissioned
to do a future options on ageing policy review.
…… and both came knocking at DCLG’s door
10. Big OPM Question ?
Do we face a perfect storm unless we get the
grey cells of government and beyond working
more smartly on the issues ?
But what do they tell us when we start to put
them together ?
11. OPM – Getting Started
“Falling off the Bandwagon” - Open Policy Making at Windsor Castle
12. The Wider Picture
• Older people’s views
• Policy makers and Practitioners – beyond the
usual Whitehall and Westminster suspects
• Tapping into the specialist research base
• Be Curious
14. Looking at Localities
Tweeting “Grannies” helping to
shape local service design
Online Dementia support pilot
Community Hubs
Promoting Digital skills to
combat isolation
15. Putting the pieces together
What’s going on out in the real world
Real cases in Real places
How that relates to the research picture
Looking for the joins and the gaps
16. Understanding Digital by Default
GDS real catalyst – real help – reality
checks
Digital Inclusion Team devising the
checklist and scale to help evaluate
projects and approaches
Assisted Digital Team - going out and
learning how older people access services
and how services can be designed with
them in mind
GDS Playbooks - highlighting the digital
tools and techniques we can use to enrich
our under-standing of the issues.
17. DCLG’s first “PiP” workshop
GDS – Digital Inclusion Strategy
Practitioners stories and NDA research findings
Shared mapping tool and policy-makers cycle
Social Media savvy - allowing us to capture the
bigger picture Building on the GDS Playbook .
“Policy into
Practice”
18. So what’s that telling us ?
• Many older people are enthusiastic and successful users of ICTs/the internet but
sustained digital engagement can be hampered/halted, by physical, cognitive,
personal/social changes that occur as we age and by technological change.
• Older ICT users want readily available, trusted and sustained support
(including ‘troubleshooting’), embedded in social activities / personal interests, free
of time pressure and assessments, impartial advice and ‘try before you buy’ of ICT
devices including telecare/self-care products .
• Appropriate design and ICT learning and support in the community to meet
these needs can extend successful use of ICTs to prolong independence and
autonomy
• Older people can be empowered to shape design of ICTs, make decisions and
enhance their quality of life within an ethical framework which ensures respect
for lived experience, nurtures and safeguards older people, and uses appropriate
methods
• There is an ICT learning and support void to fill beyond the workplace
19. What’s the possible gaps ?
• Research into ‘why’, ‘how’ and ‘what would make a difference’ to
complement research in to ‘what’.
• Investment in knowledge translation/knowledge-brokering processes to
achieve ‘knowledge-into-action’. E.g. from the vast repository of
publically funded research freely available.
• Comprehensive, freely available technology learning and support in
communities and homes to promote adoption of technologies to
promote independent living and enhance quality of life.
• Tools/techniques methods for engaging the community in
requirements specification and in co-design and decision-making.
• Commissioned cross-project reviews/synthesis of findings from
research projects to inform policy decisions and strategies.
20. What’s Next
Joint DCLG/ GO-Science “Crowd-Sourcing” Seminar to
model “Connected 3rd
Age Plus”
to feed into
•Chief Scientist’s Review on Options for Ageing Society
•Centre on Better Ageing
•Public Service Transformation Network
21. OPM allows us to inject real new thinking around
“wicked issues”
Maps and Models what works and what is possible
Helps harness the "Grey Cells" - thinking and
finding solutions.
Editor's Notes
This is how the CSF’s map against the 4 emerging themes from the Government Digital/Technology model