The Collaboration Project: Building Open, Participatory and Collaborative Government

Building an Open, Participatory and Collaborative Government Presentation to Government 2.0 Boot Camp Knoxville, TN Tuesday, April 14, 2009 The Collaboration Project

What is “Web 2.0”? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How To “Do” Web 2.0 ,[object Object],Platform Technologies provide basic functionality Applications Wikis, blogs, apps create a user environment Community People use these tools to create and share content

What Does it Mean? ,[object Object],[object Object],[object Object],[object Object]

By the People? ,[object Object],[object Object],[object Object],[object Object]

The Challenge for Government ,[object Object],[object Object],[object Object],[object Object],[object Object],These are technology management challenges .

The Old Way is Changing ,[object Object],[object Object],[object Object]

What This Means For Government ,[object Object]

A New Kind of Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leader Front Line Stakeholders Citizens Peer-to-Peer

Intellipedia [SCREENSHOT REDACTED] (WE’D SHOW YOU, BUT WE’D HAVE TO KILL YOU.)

A National Dialogue ,[object Object],[object Object],[object Object],[object Object],[object Object]

Collaborative Brainstorming Citizens engage the question and submit their ideas The Crowd refines ideas, votes the best ones to the top, and invites others in to help “grow” the discussion community Catalysts use their expertise to guide, focus, and track the discussion Seven-Day Time Window Discussion Voting Social Networks Text, Links, Video, Pictures, Documents, etc. Actionable, Citizen-Centered Guidance

Building the Community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What We Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Who Participated? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Powerful Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Propose policy changes to reflect citizens’ input Assemble the community again for a more focused discussion Gain buy-in for attention and action on the issue Identify important gaps in public knowledge Host a Dialogue

Build Problem-Solving Communities Problem What problem is driving my need for innovation? Community Who is the community I can engage on this? Tools Which approach will create the most value?

Three Big Recommendations Infrastructure Build an open IT infrastructure Data Treat data as a national asset Culture Create a culture of collaboration

1. Build The Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object]

2. Treat Data Like a National Asset ,[object Object],[object Object],[object Object],[object Object]

3. Build a Culture of Collaboration ,[object Object],[object Object],[object Object],[object Object]

When You Leave This Room Believe This isn’t going to happen – it has happened Learn Engage with new approaches and platforms Act Find a program partner and pick a problem to solve

[object Object],About Us The Collaboration Project The Collaboration Project ( www.collaborationproject.org ) is an independent forum of leaders who share a commitment to the adoption and use of collaborative technologies to solve complex problems of public management. With the support of dedicated staff and access to the National Academy’s distinguished Fellows and other subject matter experts, the Collaboration Project convenes members in person and online to share best practices; produces research on the opportunities and challenges of collaboration; and assists agencies in implementing collaborative tools and approaches. For More Information: Frank DiGiammarino , Vice President (202) 204-3673  [email_address] Lena Trudeau , Program Area Director (202) 315-5476  [email_address] Danielle Germain , Project Director (202) 468-7092  [email_address]

The Collaboration Project: Building Open, Participatory and Collaborative Government

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The Collaboration Project: Building Open, Participatory and Collaborative Government