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Adam Boyse
Transformation Director, Department of Work and Pensions
Creating a diverse, digitally skilled workforce
We may not know what the next big technology is but how can we make sure we have
the skills, structures and knowledge to be smart and nimble enough to take
advantage?
Digital skills
It’s not just about the specialist technology knowledge…
750k lines of Java, blah, blah, 76GB of data in MongoDB,
blah, Microservice design, blah, blah, Javascript, blah,
HTML, blah, blah, RESTful APIs, blah, blah, blah, JSON,
blah, Forum Sentry, blah, F5 Loadbalancers, blah, blah,
Akamai, blah, Cucumber, blah, blah, JUnit, blah, TDD,
blah, Agile development, blah, blah, blah, Two week
sprints, blah, blah, Release 37, blah, blah
To create the best Digital
products, we require a mixture
of backgrounds, experiences
and thinking.
Assembling the Digital Technologist…
Communities of
practice, product
delivery units,
delivery squads
and empowered
teams with less
red tape
The Recruitment Process
Reducing the time to find the right
people using frictionless recruitment
Tested Sifted and
Selected
Hired
Environment
Modern working environments
Desks. Team focused
seating, right tools,
open, friendly
Collaboration.
Breakout areas, team
boards, meeting pods
Training
Tailored learning combined with
academies and digital coaches.
Online skills tools
Career Pathways
Common Taxonomy, Job Families,
Roles and Career Pathways
Job
Families
Learning &
Development
Career
Pathways
Engagement and Culture
Building a positive Brand.
Getting the message out.
Specialist
Job Roles
Academies Online skills
tools
The Operating Model
The Team Operating Model…
Focus on delivery.
Squad structure.
Empowered to make
decisions.
Cross-functional.
Co-located.
Minimal layers of
management above.
Professional
Communities.
Policy
Scrum
Master
User
Research
OperationsAnalytics
User
Experience
Business
Analysis
Product
Owner
Architecture
Software
Engineering
Testing
DevOps
and Infra
Security
Heads of
Profession
• Professional
Development
• Specialist
Objectives
• Community
Support
• Delivery
Objectives
Career pathways…
Developer
Lead Developer
Senior Developer
Principal
Developer
• Technical Architecture
• Ops (Security Ops)
• Technology Delivery
• Business Analysis
• QA and Testing
• Infrastructure
• QA and Testing
• Technology Delivery
• Infrastructure
• User Research
• Business Analysis
• Design
• Data Science
• QA and Testing
• Dev Ops
• Apprentice Scheme
• Technical Architecture
• Technology Delivery
• QA and Testing
• Infrastructure
• Technology Delivery
• QA and Testing
• Senior Leadership
• Senior Dev Ops
Industry
Recognising both Management and Technical
Development
Industry
Industry
Industry
Awareness
Working
Practitioner
Expert
At this level, your skills are
generally used to lead and
inspire others
A role with practitioner
capability has the skills to
advise.
At working capability, a role
generally applies their
knowledge and skills
A role at the awareness
level is still building their
skills and grows them by
following the lead of others
Clearly defined specific
skills and experience
People engagement and culture…
A value proposition
alongside an internal
cultural change
programme to
develop our
approaches to
working together….
Key take away points…
Non-digital skills and experience are just as important as the specialist
Technology skills. Encourage diversity.
Establish an operating model for your Digital delivery
Use a “Capability toolkit” approach to support skills development. The
foundations of this toolkit are:
• Consistent job families, job roles with a standardised capability framework
• Clear Career pathways giving a learning and development route from role A to B
• A modern working environment and tools
• A collaborative, outcome focused team culture

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Adam Boyse

  • 1. Adam Boyse Transformation Director, Department of Work and Pensions Creating a diverse, digitally skilled workforce We may not know what the next big technology is but how can we make sure we have the skills, structures and knowledge to be smart and nimble enough to take advantage?
  • 2. Digital skills It’s not just about the specialist technology knowledge… 750k lines of Java, blah, blah, 76GB of data in MongoDB, blah, Microservice design, blah, blah, Javascript, blah, HTML, blah, blah, RESTful APIs, blah, blah, blah, JSON, blah, Forum Sentry, blah, F5 Loadbalancers, blah, blah, Akamai, blah, Cucumber, blah, blah, JUnit, blah, TDD, blah, Agile development, blah, blah, blah, Two week sprints, blah, blah, Release 37, blah, blah
  • 3. To create the best Digital products, we require a mixture of backgrounds, experiences and thinking.
  • 4. Assembling the Digital Technologist… Communities of practice, product delivery units, delivery squads and empowered teams with less red tape The Recruitment Process Reducing the time to find the right people using frictionless recruitment Tested Sifted and Selected Hired Environment Modern working environments Desks. Team focused seating, right tools, open, friendly Collaboration. Breakout areas, team boards, meeting pods Training Tailored learning combined with academies and digital coaches. Online skills tools Career Pathways Common Taxonomy, Job Families, Roles and Career Pathways Job Families Learning & Development Career Pathways Engagement and Culture Building a positive Brand. Getting the message out. Specialist Job Roles Academies Online skills tools The Operating Model
  • 5. The Team Operating Model… Focus on delivery. Squad structure. Empowered to make decisions. Cross-functional. Co-located. Minimal layers of management above. Professional Communities. Policy Scrum Master User Research OperationsAnalytics User Experience Business Analysis Product Owner Architecture Software Engineering Testing DevOps and Infra Security Heads of Profession • Professional Development • Specialist Objectives • Community Support • Delivery Objectives
  • 6. Career pathways… Developer Lead Developer Senior Developer Principal Developer • Technical Architecture • Ops (Security Ops) • Technology Delivery • Business Analysis • QA and Testing • Infrastructure • QA and Testing • Technology Delivery • Infrastructure • User Research • Business Analysis • Design • Data Science • QA and Testing • Dev Ops • Apprentice Scheme • Technical Architecture • Technology Delivery • QA and Testing • Infrastructure • Technology Delivery • QA and Testing • Senior Leadership • Senior Dev Ops Industry Recognising both Management and Technical Development Industry Industry Industry Awareness Working Practitioner Expert At this level, your skills are generally used to lead and inspire others A role with practitioner capability has the skills to advise. At working capability, a role generally applies their knowledge and skills A role at the awareness level is still building their skills and grows them by following the lead of others Clearly defined specific skills and experience
  • 7. People engagement and culture… A value proposition alongside an internal cultural change programme to develop our approaches to working together….
  • 8. Key take away points… Non-digital skills and experience are just as important as the specialist Technology skills. Encourage diversity. Establish an operating model for your Digital delivery Use a “Capability toolkit” approach to support skills development. The foundations of this toolkit are: • Consistent job families, job roles with a standardised capability framework • Clear Career pathways giving a learning and development route from role A to B • A modern working environment and tools • A collaborative, outcome focused team culture