The document discusses the need for a "Networked Councillor" to effectively represent citizens in an increasingly digital and networked society. It argues that Councillors must embody openness, a digital culture, and co-production. Specifically, they must be open by default, digitally native, co-productive by involving citizens in decision-making, and networked both online and offline to understand different forms of influence. The challenges involve understanding new audiences, redesigning processes to reflect changing communications, and supporting Councillors to engage effectively in digital platforms without just focusing on technical skills.
Catherine at LGComms Academy – Beyond communications: engagement through to d...NHSCitizen
Catherine's session at LGComms Academy 2014 was entitled: Beyond communications engagement through to democracy, where she tackled some really interesting, challenging territory for public-sector communicators.
In particular, Catherine pointed out why a networked, digital society demands not better communications but better democracy – and argued why this is an essential battleground for public-sector communicators in the future.
February 2014 update: Since publishing our original report in December, 2013, we've received dozens of emails from peers in the budding civic tech community proposing additions. On Feb. 26, we released an updated version of the civic tech investment analysis, which includes an additional 34 companies and $265 million of investment. Find out more at http://kng.ht/1cPi3Ar.
Investments by private capital funders and foundations in technology that spurs citizen engagement, improves cities and makes governments more effective is growing significantly, with more than $430 million going to the field between January 2011 and May 2013, according to a major report released today by the John S. and James L. Knight Foundation.
The first report of its kind, “The Emergence of Civic Tech: Investments in a Growing Field,” provides an in-depth analysis of the current state of private capital and foundation investments in civic technology. It aims to help organizations and investors better understand civic tech funding, so that they can strengthen their work and help shape the field. The analysis applies a new approach to research and advances the use of data in the social sector; it showcases an interactive data visualization map that allows users to explore investments across multiple areas of civic tech. Find out more at www.knightfoundation.org/features/civictech
Making The Connection Part 2 (Government and Citizens)Dan Bevarly
Note: This is a marketing presentation by Neighborhood America (www.neighborhoodamerica.com).
You can’t engage if you can’t connect. “Making the Connection Part 2” expands upon the concepts of Part 1 by introducing social network concepts and solutions into internal and external government-employee and government-citizen collaboration.
Amplifying citizen voices and driving civic tech usage through mainstream mediamysociety
This was presented by Justin Arenstein from Code for
Africa at the Impacts of Civic Technology Conference (TICTeC2016) in Barcelona on 27th April. You can find out more information about the conference here: https://www.mysociety.org/research/tictec-2016/
From broadcast to networks: Tools & changing landscapes in the Third SectorWe Are Social
We Are Social's approach to strategic social media campaigning for NGOs and the Third Sector. keynote presentation delivered at the Media Trust's Spring Conference, Tuesday 16th March 2010.
Catherine at LGComms Academy – Beyond communications: engagement through to d...NHSCitizen
Catherine's session at LGComms Academy 2014 was entitled: Beyond communications engagement through to democracy, where she tackled some really interesting, challenging territory for public-sector communicators.
In particular, Catherine pointed out why a networked, digital society demands not better communications but better democracy – and argued why this is an essential battleground for public-sector communicators in the future.
February 2014 update: Since publishing our original report in December, 2013, we've received dozens of emails from peers in the budding civic tech community proposing additions. On Feb. 26, we released an updated version of the civic tech investment analysis, which includes an additional 34 companies and $265 million of investment. Find out more at http://kng.ht/1cPi3Ar.
Investments by private capital funders and foundations in technology that spurs citizen engagement, improves cities and makes governments more effective is growing significantly, with more than $430 million going to the field between January 2011 and May 2013, according to a major report released today by the John S. and James L. Knight Foundation.
The first report of its kind, “The Emergence of Civic Tech: Investments in a Growing Field,” provides an in-depth analysis of the current state of private capital and foundation investments in civic technology. It aims to help organizations and investors better understand civic tech funding, so that they can strengthen their work and help shape the field. The analysis applies a new approach to research and advances the use of data in the social sector; it showcases an interactive data visualization map that allows users to explore investments across multiple areas of civic tech. Find out more at www.knightfoundation.org/features/civictech
Making The Connection Part 2 (Government and Citizens)Dan Bevarly
Note: This is a marketing presentation by Neighborhood America (www.neighborhoodamerica.com).
You can’t engage if you can’t connect. “Making the Connection Part 2” expands upon the concepts of Part 1 by introducing social network concepts and solutions into internal and external government-employee and government-citizen collaboration.
Amplifying citizen voices and driving civic tech usage through mainstream mediamysociety
This was presented by Justin Arenstein from Code for
Africa at the Impacts of Civic Technology Conference (TICTeC2016) in Barcelona on 27th April. You can find out more information about the conference here: https://www.mysociety.org/research/tictec-2016/
From broadcast to networks: Tools & changing landscapes in the Third SectorWe Are Social
We Are Social's approach to strategic social media campaigning for NGOs and the Third Sector. keynote presentation delivered at the Media Trust's Spring Conference, Tuesday 16th March 2010.
The New Symbiosis Of Professional Networks Research StudyLeader Networks
The article focuses on the impact of social media and social networks to Social Media Peer Groups (SMPG) and professional decision-makers. It mentions that customers and prospects have an instant platform of discussions for their ideas, experiences and knowledge through the use of social media, wherein their important role is utilizing the tools and mediums before engaging to decision-making processes. It states that social media increase the impressive strength of decision-making and change the dynamics of customer relationship management, marketing, and communications. It also recommends being part in a peer network or online community for sharing ideas that were often formed in office settings.
My recent presentation at NPC's 'How can trustees support place-based approaches?' event. Learnings from our work for place-based digital social inclusion, theories of change from lived experience and recognising spheres of influence.
Future of the sharing economy An emerging view 30 March 2017Future Agenda
Humans have always shared. More recently, enabled by technology, new forms of sharing and access have begun to transform industries as well as the way we live our lives, creating financial return and social reward for participants. From AirBnB (爱彼迎 ) to Uber and Didi Chuxing, the sharing economy has rapidly moved from niche to mainstream in a number of categories, most notably accommodation and transportation.
But where next? Building on insights from the wider Future Agenda programme with recent research and interviews with a number of industry leaders and experts, we’re delighted to share an emerging view of the Future of the Sharing Economy.
Over the next few weeks we are asking for feedback and opinion from around the world. We’d really welcome your perspective, comments, challenge and additional insights to co-create an enriched informed future view for all. We will then update and share.
As with all Future Agenda output, this is being published under creative commons (share alike non commercial) so you are free to share and quote as suits.
[Design Sprint Workshop] Engagement Metrics for Social Impact: Alisa Zomer (M...mysociety
This workshop carried out by Alisa Zomer (MIT GOV/LAB, US), Erhardt Graeff (Olin College of Engineering, US), Luke Jordan (Grassroot, South Africa) & Marci Harris (POPVOX, US) at the Impacts of Civic Technology Conference (TICTeC 2019) in Paris on 20th March 2019. You can find out more information about the conference here: http://tictec.mysociety.org/2019
We held two Preview evenings in April 2017 where we invited Kirklees citizens to be the first to hear some of the findings of the Kirklees Democracy Commission. This is the presentation that we shared during these events.
Social media: Councils, citizens and service transformationIngrid Koehler
A discussion paper presented to the Local Government Delivery Council on how social media is changing the relationship between citizens and local public services, making the link between performance, insight and service transformation to achieve efficiency
How Big Data Deep Analysis and Agile SQL Querying Give 2016 Campaigners an Ed...Dana Gardner
Transcript of a discussion on how data analysis services startup BlueLabs in Washington, helps presidential campaigns better know and engage with potential voters.
Five trends that will redefine nonprofit communicationsDVQ Studio
Economic challenges, new technology, and diverse audiences are creating new
opportunities for nonprofits, especially with their communications. This presentation explores five trends shaping how your nonprofit can tell its story, engage key audiences, and build support for its mission. Originally presented by Emily Stoddard Furrow and Gretchen DeVault, partners of DVQ Studio, at the 2010 Michigan Nonprofit Association SuperConference.
3. We live in an increasingly networked society
Such a society requires a Networked Councillor to embody key qualities of:
Openness
Digital culture
Co-production
..in order to reach and respond effectively
4. The rapid adoption of mobile devices is causing another behavioral shift
and increase in usage.
This must be at the forefront of planning digital strategies.
5. There are both risks and
opportunities in this
but at present there may be
better ways to support Members
as they explore this new
environment
6. What is the networked society?
At time of writing, over 80% of the adult population are online and 92% have
mobile phones. Around 50% of the UK population own a smart phone.
These technologies give us the ability to create connections and networks to
share information and power in different ways.
7. Next Generation Users
Research from OXII
First Generation Users connect from fixed location PCs, while Next Generation
Users connect from multiple and mobile locations, weaving their use of the
internet more deeply into their lives.
First Generation Users are more likely to see the internet as just another
channel to provide ‘one to many’ top down communication.
8. Our working assumption, explored in recent research work, is that:
a more networked society will need a more Networked Councillor
- able to represent and respond to people acclimatized to a collaborative
and networked way of making decisions and taking action.
9. What is a Networked Councillor?
There is little evidence that the public want to dispense with representatives, but
there are indications that the public would like a more open and more direct
relationship with their politicians.
10. The qualities of the Networked Councillor
Open by default: this is open not just in terms of information but also in terms of
thinking and decision making
Digitally native: not in terms of age but in terms of the individual adopting the
behaviours and social norms of the digital culture
Co-productive: an expectation that everyone in the conversation has power to act and
the potential to be active in the outcome as well as the decision-making process
And as the name says, networked: able to be effective via networked as well as
hierarchical power as a leader
12. Do we really understand what is happening?
We are all in this together
Metrics & Measurement Are we counting things or measuring reach?
Do we have the skills to manage our digital
Identity
footprint?
Are we changing our processes to reflect the
Process redesign
new communications landscape?
13. There is an abiding belief that the active online
audience are not interested in local politics –
we need to be aware that this could become a
self-fulfilling prophecy if we do not seek to
engage people through these platforms.
Contradicting this belief however is a feeling
from the respondents that there is an online
audience but this is made up of pressure
groups and campaigners.
18. Open
Not just Open data
Open process
Open networks
Open minds
Think in public
19. Digitally native
Digital by default is more than a change of channel
Collaborative and Participatory
Meritocratic
Agile
Playful
20. Co-productive
We need to ask more of our citizens
Asset based community relationships
Not just co-design but service delivery as well
A shift in power
Politicians as facilitators and advocates
21. Networked
Online and Offline
Think reach not numbers
Understand influence
Blur boundaries internally and externally
Ensure your own relevance
22. We need to support our
Elected Representatives
in a way which makes them effective in this
Networked and Digital World
23. We do not need to show them
how to use Twitter