Upward communication refers to the flow of information from lower-level to upper-level employees and is important for decision making by management. Some mechanisms for upward communication include suggestion boxes, employee surveys, MIS reports, face-to-face conversations, meetings, and sharing reports. The advantages of upward communication are that it aids in decision making, motivation, feedback, creating a favorable work environment, influencing new policies, building good relations, and understanding employee attitudes.

1. Upward Communication
Chandan Singh

2. Upward Communication
• Upward communication is the flow of
information from lower-level employees to
upper-level employees.
• Upward communication is important because
it provides higher management with the
information needed for decision-making.
• Communication is a very important part of
working in the business environment.

3. Upward Communications Mechanisms
1. Suggestion Boxes
2. Employee Surveys
3. MIS Reports
4. Face to Face Conversations
5. Meeting
6. Sharing Of Reports

4. Face to Face Conversation

5. MIS Report

6. Meeting

7. Sharing of Report

8. The Flow of Upward Communication

9. Advantages of Upward Communication
• Decision Making
• Motivation
• Feedback
• Favorable Organizational Environment
• Influence of New Policies
• Good Relations
• Knowing Employee Attitude

10. Disadvantages of Upward Communication
• Distortion
• Unwillingness
• Fear
• Image Problem
• Recklessness
• Flattery