The document discusses upward and downward communication in organizations, defining each type and outlining their advantages and disadvantages. Upward communication facilitates feedback, motivation, and planning but risks information distortion and delays, while downward communication enhances efficiency and relationships but can lead to loss of information and autocratic tendencies. Both communication flows are essential for organizational success, with distinct impacts on employee interaction and discipline.

1. Upward & Downward
Communication

2. Content with List :
• Definition of upward communication
• Advantage of upward communication
• Disadvantage of upward communication
• Definition of downward communication
• Advantage of downward communication
• Disadvantage of downward communication

3. Upward communication
Upwards communication is the flow of information from lower level
to higher levels in the organizations.
Example :
Managing director
General manager
Sectional manager
Supervisors
Staff and workers

4. Advantage of upwards communication:
1. Development of plan :
Actually information received from subordinate that helps to developed
a plan in organization.
2. Providing suggestion & opinion :
By upward communication process sub-ordinates can take suggestion
& opinion from superior.
3. Motivating of employee :
Here lower level workers get a opportunities to share his/her opinion to
superior. So subordinates are influenced to work more towards
fulfillment the target.

5. Advantage of upwards communication:
4. Providing feedback :
In upward communication , superior give feedback basis on the
lower level workers opinion.
5. Create favorite Environment :
Here, superior always try to helps subordinates in organization.
So a friendly environment create here.

6. Disadvantage of upwards communication:
1. Change of information :
There have a possibility to change of information , because it a lengthy
process .
2. Unwillingness :
sometime subordinate don’t send information to superior. So
communication system may be disrupted.
3. Risk of distortion :
subordinate don’t send a proper massage because they fear if they send
original fact to their bosses , they may faces some problem.

7. Disadvantage of upwards communication:
4. Indiscipline :
sometimes employees communicate directly to superior by avoiding proper
channel command . Its contain indiscipline in the organization.
5. Delay :
it is an important limitation of upward communication. It is the long &
slow movement of information to the higher authority.

8. Downward communication :
Downward communication is the flow of information from superior
to subordinates.
Example :
Managing director
General manager
Sectional manager
Supervisors
Staff and workers

9. 1. Increase efficiency :
It helps to increase efficiency by providing necessary information
guideline, orders and instruction .
2. Improve discipline :
In downward communications all the process are done under rule
and regulations. So discipline are properly maintained here.
3. Better relationship :
superior always give proper instructions for solving any problems
of subordinates in organizations. Subordinates are getting all
kinds of information from superior . That’s create a better
environments between superior & subordinates.
4. Avoid by passing of hierarchy , it take place by following the
establishment chain of command in the organization.
Advantage of downwards communication:

10. 1. Loss of information :
Here some information also lose because information are flow step by
step.
2. Time consuming :
It’s a time consuming process. Information flowing are taking more
time.
3. Over and under communication :
Here employees are work over and under someone.
Disadvantage of downwards communication:

11. 4. Tendency towards autocracy :
Here superior wants to keep subordinates under pressure.
5. Emphasis on boss interest :
Here subordinate can not take any decision .they just follow the order
and instruction of their boss. All the process is done by the basis of boss
interest .
Disadvantage of downwards communication:

12. Thank you