The document discusses upward communication within an organization, emphasizing its definition as the flow of information from subordinates to superiors. It outlines the merits, such as providing feedback and fostering greater harmony, along with demerits like hesitance to communicate and the potential for miscommunication. Various communication channels are also mentioned, highlighting the structured nature of upward communication.

1. UPWARD
COMMUNICATION
Dr. Shabnam Gurung
Department of Commerce
Ahmednagar College, Ahmednagar
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2. 2
Channels of
Communication
On the basis of
Relation
Formal
Communication
Informal
Communication
On the basis of
Flow of
Information
Downward
Communication
Upward
Communication
Horizontal
Communication
Diagonal
Communication
Grapevine
Communication
VERTICAL
COMMUNICATIO
N

3. UPWARD
COMMUNICATION
When vertical
communication flows from
lower level of management
to higher level of
management in the
organization structured it is
known as upward
communication.
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4. UPWARD
COMMUNICATION
Upward communication
the information flows
from subordinate to their
superiors.
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5. 5
UPWARD
COMMUNICATION
NETWORK IN
ORGANISATION

6. 6
BOD
CHAIRMAN/ MD
PRODUCTION
DIRECTOR
DEPARTMENTAL
MANAGER
ASSISTANT MANAGER
SUPERVISOR
EMPLOYEES
UPWARD
COMMUNICATI
ON

7. 7
UPWARD
COMMUNICATION
CONSISTS
REPORTS
SUGGESTIONS
PROPOSALSPROBLEMS
REACTION

8. 8
MERITS OF
UPWARD
COMMUNICATION
PROVIDES
NECESSARY
FEEDBACK
PROVIDES
CONSTRUCTIV
E
SUGGESTION
S
DEVELOP
CONFIDENCE
AMONG
SUBORDINATE
S
GREATER
HARMONY
BETWEEN
THE
MANAGEME
NT AND THE
EMPLOYEES

9. 9
DEMERITS OF
UPWARD
COMMUNICATION
LACK OF
FREE
EXPRESSIO
N
MESSAGE
NOT HEARD
SUBORDINA
TE MAY
PROVIDES
WRONG
MESSAGE
HESITATE TO
COMMUNICAT
E

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