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The Theory of Constraints & 
Lean Manufacturing 
Don Guild 
Synchronous Management, Milford, CT 
P: 203-877-1287 E: synchronous@att.net 
www.synchronousmanagement.com 
Reproduction or use of these materials, in whole or in part, is prohibited without the express 
written permission of Synchronous Management of Milford, CT. 
Objectives 
• Define basic Theory of Constraints concepts 
• Examine the application of TOC 
• Explore the linkage between TOC and LEAN 
• How to gain synergy of TOC and LEAN 
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What is the Theory of Constraints? 
A business philosophy which seeks to strive 
towards the global objective, or goal, of a system 
through an understanding of the underlying cause 
and effect. 
Theory of Constraints, Eli Goldratt, 1990 
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TOC: What is the Goal? 
GOAL = $ 
NET PROFIT 
(Absolute) 
RETURN ON 
INVESTMENT 
(Relative) 
CASH FLOW 
(Survival) 
THROUGHPUT INVENTORY 
OPERATING 
EXPENSE 
Page 4 www.synchronousmanagement.com 
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TOC: Global Operational Measures 
INCREASE THROUGHPUT 
(SALES) 
The rate at which money is generated through sales. 
DECREASE INVENTORY 
(INVESTMENT) 
The money invested in things intended for sale. 
DECREASE OPERATING EXPENSE 
(SPENDING) 
The money spent to convert inventory into throughput. 
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Traditional Investment Justification 
COMPANY: CIRCUIT BOARD ASSEMBLY JOB SHOP 
SALES: $8MM PER YEAR 
DIRECT LABOR: 50 EMPLOYEES @ $25K/YEAR EACH 
OPPORTUNITY: $300K MACHINE ELIMINATES 6 EES 
FINANCIAL ANALYSIS: 
COST OF MACHINE: $300,000 
SAVINGS (6 X $25K) 150,000 
PAYBACK = 2 YEARS 
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TOC: Throughput Justification 
BUT, WHAT IF: 
LOST SALES FOR LACK OF LABOR: $2MM PER YEAR 
MATERIAL COST: 30% OF SALES DOLLAR 
FINANCIAL ANALYSIS: 
COST OF MACHINE: $300,000 
SAVINGS: 
Additional sales ($160K X 6EES) $960,000 
Less material cost ($960K X 30%) $288,000 
Additional net profit: $672,000 
PAYBACK = 5 MONTHS 
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Traditional Headcount Reduction 
COMPANY: INJECTION MOLDING SHOP 
SALES: TEMPORARILY DOWN 20% 
DIRECT LABOR: 15 OPERATORS ON 30 MACHINES 
OPPORTUNITY: LAY OFF MATERIAL HANDLER 
SAVINGS: $30K PER YEAR 
WITHOUT MATERIAL HANDLER 
OPERATORS MUST NOW MOVE OWN MATERIAL 
SET 
UP RUN PARTS 
MOVE 
MAT 
SET 
UP RUN PARTS 
Page 8 www.synchronousmanagement.com 
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MOVE 
MAT
TOC: Inventory Reduction 
WITH MATERIAL HANDLER 
SET UP MORE OFTEN & RUN SMALLER BATCHES 
SET 
UP 
SET 
UP 
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TOC: What is a System? 
The total business, taken as a whole. 
Not a division, cost center, or department. 
The level at which financial ownership exists. 
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SET 
UP 
SET 
RUN PARTS UP RUN PARTS RUN PARTS RUN PARTS 
RESULTS 
INVENTORY REDUCTION: $300,000 
COST REDUCTION (10%): $30K PER YEAR 
Page 10 www.synchronousmanagement.com
TOC: What is a Constraint? 
A constraint is anything that limits a system from 
achieving higher performance versus its goal. 
Logistical: Physical, e.g. bottleneck, plant layout, long 
changeovers. 
Managerial: Policy, e.g. efficiency, utilization, allocations, 
absorption. 
Behavioral: Human, e.g. resistance to change, lack of 
understanding, politics. 
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TOC: What are the Elements of TOC? 
• Global operational measures 
• Five focusing steps 
• Process of ongoing improvement 
• Drum, buffer, rope 
• Cause and effect trees 
• Thinking processes 
• Throughput accounting 
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TOC: The Five Focusing Steps 
Identify the system’s constraints. 
Usually very few, but at least one 
Decide how to exploit the system’s constraints. 
Don’t waste the constraint 
Subordinate everything else to the constraints. 
Non-constraints supply only what constraints need 
Elevate the system’s constraints. 
Open up the capacity of the constraints 
If a constraint has been broken, repeat the process, but 
avoid inertia. 
Another constraint will limit performance 
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TOC: Process of Ongoing Improvement 
What to change? 
Diagnosis: Description of "current reality" and the core 
problem that will have a major impact 
To what to change? 
Description of “desired state” and strategy to attain it 
How to change? 
Detailed plans for what needs to happen in the group 
effort to implement the change 
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TOC: Drum, Buffer, Rope 
Drum 
Focusing step: Identify the constraint 
What to do: Schedule the constraint to capacity 
Buffer 
Focusing step: Exploit the constraint 
What to do: Protect the constraint against Murphy 
Rope 
Focusing step: Subordinate non-constrained resources 
What to do: Release raw materials to drum schedule 
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TOC: Cause and Effect Tree 
SHORTAGES EXPEDITING OVERTIME 
REALITY POLICY RESULT 
TIMING 
PROBLEMS 
IMPACT ON 
BUSINESS 
GOAL 
PROCESS 
DEPENDENCE 
PROCESS 
VARIATION 
HIGH 
UTILIZATION 
EXCESS 
COMPONENT 
PARTS 
INVENTORY 
INVENTORY 
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Synchronous Management of Milford, CT. 
LONG 
SETUPS 
INFLEXIBLE 
RESOURCES 
SHORT 
CUSTOMER 
LEADTIMES 
EFFICIENCY 
EXCESS 
CAPACITY 
OPERATING 
EXPENSE 
EXCESS 
WORK IN 
PROCESS 
LONG 
PRODUCTION 
LEADTIMES 
EXCESS 
RAW 
MATERIAL 
INVENTORY 
LARGE 
BATCHES 
WANDERING 
BOTTLE-NECKS 
INACCURATE 
FORECASTS 
EXCESS 
FINISHED 
GOODS 
POOR 
ONTIME 
DELIVERY 
THRUPUT 
OPERATING 
EXPENSE 
THRUPUT 
FINISH 
TO 
ORDER 
FABRICATE 
TO 
FORECAST
TOC: Cause and Effect Tree 
PROCESS 
DEPENDENCE 
PROCESS 
VARIATION 
SHORTAGES EXPEDITING OVERTIME 
HIGH 
UTILIZATION 
EXCESS 
COMPONENT 
PARTS 
INVENTORY 
INVENTORY 
TIMING 
PROBLEMS 
www.synchronousmanagement.Page 17 com 
TOC: Thinking Processes 
Current Reality Tree Maps out a sequence of cause 
and effect from the core problem 
to the symptoms. 
Evaporating Cloud Means of displaying and solving 
an apparent conflict or dilemma 
between two actions. 
Future Reality Tree Maps out future expectations 
given that we will introduce 
something new into the reality. 
Negative Branch Reservation Modification of the future reality 
tree that accounts for new 
negative outcomes. 
Pre-requisite Tree The implementation plan to which 
timelines, responsibilities, and 
accountabilities can be assigned. 
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Synchronous Management of Milford, CT. 
LONG 
SETUPS 
INFLEXIBLE 
RESOURCES 
SHORT 
CUSTOMER 
LEADTIMES 
EFFICIENCY 
EXCESS 
CAPACITY 
OPERATING 
EXPENSE 
EXCESS 
WORK IN 
PROCESS 
LONG 
PRODUCTION 
LEADTIMES 
EXCESS 
RAW 
MATERIAL 
INVENTORY 
LARGE 
BATCHES 
WANDERING 
BOTTLE-NECKS 
INACCURATE 
FORECASTS 
EXCESS 
FINISHED 
GOODS 
POOR 
ONTIME 
DELIVERY 
THRUPUT 
OPERATING 
EXPENSE 
THRUPUT 
FINISH 
TO 
ORDER 
FABRICATE 
TO 
FORECAST 
Page 18 www.synchronousmanagement.com
What is a Lean Enterprise? 
A continuing agreement among all the firms sharing the value 
stream for a product family to correctly specify value from the 
standpoint of the end customer, remove wasteful actions from 
the value stream, and make those actions which do create 
value occur in continuous flow as pulled by the customer. The 
cooperating firms must analyze the results and start the 
process again through the life of the product family. 
Lean Thinking, Womack and Jones, 1996 
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LEAN: What Is A Value Stream? 
All of the activities (both value-adding and non-value-adding) 
required to bring a product from raw material 
suppliers to the customer. 
The value stream includes all activities which: 
Transform the product (local solutions) 
Process information from the customer (system solutions) 
Page 20 www.synchronousmanagement.com 
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LEAN: The Five Focusing Steps 
Specify value 
What is the customer willing to pay for? 
Identify the value stream 
All of the steps, VA and NVA, from raw material to shipment. 
Establish flow 
Organize by product family to eliminate waste. 
Establish pull 
Control the non-continuous flow of material. 
Work to perfection 
Goal is perfect value with no waste. 
www.synchronousmanagement.Page 21 com 
The TOC-LEAN Strategic Connection 
Reduce Waste (Sales ÷ Spending ) & Improve Flow (Sales ÷ Inventory ) 
Lean Metrics/Accounting: 
Measure the flow 
LEAN 
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TOC 
Business Goal = $ 
Reduce 
Spending 
Reduce 
Inventory 
Increase 
Sales 
Kaizen Teams: 
Respect for people 
Future state VSM 
Current state VSM 
See the flow 
Pull Systems: 
Control the flow 
Toyota Production System: 
Improve the flow 
Changeover reduction 
Cellular manufacturing 
Cross-training 
Zero defects 
5-S visual controls 
Preventive maintenance
The TOC-LEAN Tactical Connection 
Business Goal = $ 
Reduce Waste (Spending ÷ Sales ) & Improve Flow (Sales ÷ Inventory ) 
What to change? Drum, buffer, rope Avoid inertia 
Elevate the constraint 
Lean Metrics/Accounting: 
Measure the flow 
How to change? What to change to? 
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Current State VSM (What to Change?) 
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Reduce 
Spending 
Reduce 
Inventory 
Increase 
Sales 
Kaizen Teams: 
Respect for people 
Future state VSM 
Current state VSM 
See the flow 
Pull Systems: 
Control the flow 
Toyota Production System: 
Improve the flow 
Changeover reduction 
Cellular manufacturing 
Cross-training 
Zero defects 
5-S visual controls 
Preventive maintenance 
Page 24 www.synchronousmanagement.com
Future State VSM (To What to Change?) 
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VSM Action Plan (How To Change?) 
Page 26 www.synchronousmanagement.com 
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The Toyota Production System 
Changeover reduction 
Cellular manufacturing 
Cross-training 
Zero defects 
5-S visual factory 
Total productive maintenance 
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Changeover Details 
The time required for removing the old tools, dies or fixtures; attaching 
new tools, dies or fixtures and running the machine until a new part, 
without defects, is produced. 
Completion 
of last 
Good Part 
Locate 
tools, 
dies or 
fixtures 
Attach 
new 
Run 
Part 
Enter 
Offsets 
Run 
Part 
Adjust 
Completion 
of first 
Good Part 
Page 28 www.synchronousmanagement.com 
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1st piece 
inspection 
Set-up Time 
Set-up time includes run time and adjustment time until a good part is 
produced. If a good part is produced with no adjustments, run time is part of 
machine process time.
Cellular Manufacturing 
PROCESS FOCUS PRODUCT FOCUS 
RECEIVING 
SHIPPING 
STOCK 
ROOM 
TEST 
= POU RAW MATERIAL 
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Cross-Training Matrix 
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CIRCUIT 
BOARD 
ASSEMBLY 
FINAL 
ASSEMBLY 
SUB 
ASSEMBLY 
CABLE 
ASSEMBLY 
SHIPPING 
CABLE 
ASSY 
CIRCUIT 
BOARD 
TEST 
FINAL 
ASSEMBLY 
SUB 
ASSEMBLY 
= POU FINISHED GOODS 
Page 30 www.synchronousmanagement.com
5-S Visual Factory 
Make waste in the workplace visible 
Sort (seiri): separate & remove unneeded items 
Set in order (seiton): arrange items for easy access 
Shine (seiso): clean the work area 
Standardize (seiketsu): detailed plan to maintain first 3-S’s 
Sustain (shitsuke): ongoing commitment of workforce 
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Attaining Zero Defects 
Define defects 
Track rejects 
Pareto analysis 
Root cause analysis 
Corrective action 
Poka-yoke: error-proofing 
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Total Productive Maintenance (OEE) 
A = Total Available Time 
B = Uptime Downtime 
B/A = Availability rate 
C = Standard Output 
D = Actual Output Speed loss 
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The Kaizen Approach 
The Kaizen Event is a focused, short-term project to 
improve a process. 
1. Initial Analysis of Process: 
• Event area selection 
• Team selection 
• Development of a contract and a mandate 
2. Kaizen Blitz Event: 
• Full day of training 
• Process analysis & baseline measurement 
• Development & implementation of new processes 
• Formal presentation of the process and accomplishment 
3. Follow Up: 
• Debug the process 
• Assure timely completion of all remaining action items 
• Assure the new process is institutionalized 
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Minor stops 
D/C = Performance rate 
F = Good Output Quality 
yields 
E = Actual Output 
E/F = Quality rate 
OEE = B/A x D/C x E/F 
Page 34 www.synchronousmanagement.com
The Five Steps of TOC and TPS 
Identify the system’s constraints 
Level-loading and EPEI 
Exploit the constraint 
Supermarkets, 5-S 
(DRUM) 
(BUFFER) 
Subordinate all else to the constraint 
Kanban 
Elevate the constraint 
TPM, SMED, OEE, 6SIGMA 
Repeat the process – avoid inertia 
Lean metrics 
(ROPE) 
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Controlling Flow With Pull (or DBR?) 
“The most significant source of waste is 
overproduction, which means producing more, 
sooner or faster than is required by the next 
process.” 
Learning to See 
by Mike Rother & John Shook 
Moving from push to pull production has the single 
greatest impact on improving material flow and 
eliminating waste. 
Page 36 www.synchronousmanagement.com 
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ID Constraint: Level Load vs. Level Mix 
LEVEL LOAD: GOOD LEVEL MIX: BETTER 
ITEM MON TUE WED THU FRI 
B 100 
C 100 
D 100 
E 100 
TOTAL 100 100 100 100 100 
ITEM MON TUE WED THU FRI 
A 20 20 20 20 20 
C 20 20 20 20 20 
D 20 20 20 20 20 
E 20 20 20 20 20 
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The Replenishment Interval is . . . 
. . . the shortest period (usually in days) over which a 
resource can make some of every product. 
. . . resource-specific, not product-specific. 
. . . capacity-driven, not cost-driven. 
. . . also known as Every Part Every Interval (EPEI). 
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A 100 
B 20 20 20 20 20 
TOTAL 100 100 100 100 100 
What is the shortest replenishment interval over which a 
resource can set up and make some of every part? 
Page 38 www.synchronousmanagement.com
Setting the Replenishment Interval 
Available resource time per day 
Minus: 
Time to cycle one day’s parts 
Daily changeover time available 
Divided into: 
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Example: A 3-Day Replenishment Interval 
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Equals: 
Total changeovers on all parts 
Equals: 
Replenishment Interval in days 
Available resource time per day 
Time to cycle one day’s parts 
Total changeovers on all parts
Example: A 3-Day Replenishment Interval 
Some of every part . . . 
Every three days! 
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Example: Acme Stamping SpotWeld 2 
1 machines X 2 shifts X 460 minutes 
31 736 (80% 920 mins/u70p5time) day 
184 
PART W/C C/O MINS C/T SECS 
DAILY 
DEMAND 
DAILY 
CYCLE TIME 
Page 42 www.synchronousmanagement.com 
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MINS EPEI BATCH 
LH BRACKET SPOTWELD2 
RH BRACKET SPOTWELD2 
TOTAL 
10 
10 
46 
46 
600 
320 
EPEI = 20 
31 = .65 days 
20 
460 
245 
705 
.65 
.65 
300 
210
Who Is The Constraint? 
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Exploit Constraint: Supermarkets 
A strategically-placed inventory of an item, which: 
• Triggers replenishment based on consumption of the item 
• Protects the flow of material through the value stream 
• Links the flow among value streams and loops 
• Focuses additional lean improvements 
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Supplier 
EPEI= 
1 DAY 
Process 
C 
EPEI = 
2 DAYS 
Customer 
Process 
B 
EPEI = 
5 DAYS 
Process 
A 
EPEI = 
3 DAYS 
The longer the interval, 
the more constrained the resource! 
Page 44 www.synchronousmanagement.com
Sizing Supermarkets 
SUPPLIER CUSTOMER 
Average Demand During 
Replenishment 
Interval 
Safety Stock 
To Cover 
Deviation From Average 
Average Demand During 
Replenishment 
Lead Time 
Replenishment Interval 
CONSUMPTION PATTERN 
All driven by the daily rate! 
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Total 
Super 
Market 
aka 
Standard 
Inventory 
Sizing Supermarkets 
Average Demand During 
Replenishment 
Interval 
Safety Stock 
To Cover 
Deviation From Average 
Average Demand During 
Replenishment 
Lead Time 
Order Quantity: 
How Much to Order 
Order Point: 
When to Order 
All driven by the daily rate! 
Page 46 www.synchronousmanagement.com 
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Subordinate Non-Constraints: Kanban 
Pull Signal 
80/DAY 
Process 
A 
Capy=100/day 
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Logistical Pull Techniques (Ropes) 
Kanban: Card which signals consumption has taken place 
Order point: Replenish fixed quantity when inventory reaches this level 
Min/max: Replenish to max when inventory reaches min 
Two-bin: Fill one container while working out of the other 
Reorder report: Triggers replenishment based on perpetual inventory records 
Breadman: Refill depleted shelf inventory 
Vendor managed: Outside supplier replenishes inventory 
Trigger board: Accumulates kanbans at supplier 
Virtual kanban: Electronic version of trigger boards 
FIFO lane: Visual control of first-in-first-out at secondary operations 
Heijunka box: Visual load-leveling technique 
Mixed-model: Smoothing of production volume & mix 
Kanban post: Accumulates kanbans in the order received 
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Supplier 
Capy=150/day 
Process 
C 
Capy=120/day 
Customer 
Process 
B 
Capy=80/day 
First-In-First-Out 
DEMAND = 
90/DAY 
Pull Signal 
80/DAY 
No one goes faster than the slowest step in the system (constraint). 
Page 48 www.synchronousmanagement.com
Pull Systems (DBR) Account For. . . 
Demand constraints 
Demand rates and variability 
Competitive lead times and service levels 
Supply constraints 
Supplier lead times and reliability 
Resource uptimes, changeover times and cycle times 
Quality yield rates and startup scrap 
Material logistics, containers, storage 
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How LEAN Addresses Cause/Effect 
SHORTAGES 
PROCESS 
DEPENDENCE 
PROCESS 
VARIATION 
LARGE 
BATCHES 
WANDERING 
BOTTLE-NECKS 
HIGH 
UTILIZATION 
INACCURATE 
FORECASTS 
EXCESS 
WORK IN 
PROCESS 
EXCESS 
FINISHED 
GOODS 
LONG 
PRODUCTION 
LEADTIMES 
EXCESS 
COMPONENT 
PARTS 
INVENTORY 
FINISH 
TO 
ORDER 
SHORT 
CUSTOMER 
LEADTIMES 
Page 50 www.synchronousmanagement.com 
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LONG 
SETUPS 
INFLEXIBLE 
RESOURCES 
EFFICIENCY 
EXCESS 
CAPACITY 
THRUPUT 
OPERATING 
EXPENSE 
POOR 
ONTIME 
DELIVERY 
INVENTORY 
INVENTORY 
THRUPUT 
OVERTIME 
OPERATING 
EXPENSE 
EXCESS 
RAW 
MATERIAL 
EXPEDITING 
TIMING 
PROBLEMS 
FABRICATE 
TO 
FORECAST 
SMED 
CELLS 
SIX SIGMA 
XTRAINING 
LEAN METRICS PULL/KANBAN
A TOC/Lean Translator 
TOC LEAN 
Optimize system Lean value stream 
T, I, OE Flow and waste 
Identify constraint Level-loading and EPEI 
Exploit constraint Supermarkets, 5-S 
Subordinate to constraint Kanban 
Elevate constraint TPM, SMED, OEE, 6SIGMA 
Repeat – avoid inertia Lean metrics 
What to change? Current state VSM 
To what to change? Future state VSM 
How to change? TPS AND Kaizen 
Drum-buffer-rope Pull/Kanban 
Effect-cause-effect 5-whys 
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Words of Caution 
Theory of constraints: 
• A system is the total business, taken as a whole. The level at which 
financial owner ship exists. 
Lean manufacturing: 
• A value stream is all of the activities required to bring a product from 
raw material suppliers to the customer. 
Value stream waste is not reduced unless 
total system spending decreases! 
Page 52 www.synchronousmanagement.com 
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Continuous Improvement: Cost Accounting? 
EFFICIENCIES 
Amortize changeover costs 
Encourages large batches 
HIGH UTILIZATION 
Over-activates non-bottleneck resources 
Builds inventory ahead of constraints 
OVERHEAD ALLOCATION 
Assumes all costs are variable 
Ignores fixed cost 
OVERHEAD ABSORPTION 
Encourages inventory build 
Ignores impact of fixed costs 
EARNED HOURS 
Credit for partial completion 
Encourages input – not output 
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Continuous Improvement: Throughput Accounting? 
•Sales dollars per person 
•On-time shipments to customer 
•Dock-to-dock lead time 
•First pass yield 
•Target cost performance 
•Average cost per unit shipped 
•OEE at bottlenecks 
•Average cross-training per person 
Page 54 www.synchronousmanagement.com 
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Synchronous Management of Milford, CT.
Why Marry TOC with Lean? 
• Global business strategy 
• Sync value streams with each other 
• Quantify constraints to better flow/less waste 
• Springboard to continuous improvement 
• Evolve the TOC/lean mindset - not cost reduction 
• Crush the competition! 
www.synchronousmanagement.Page 55 com 
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Theory of Constraints and Lean

  • 1. The Theory of Constraints & Lean Manufacturing Don Guild Synchronous Management, Milford, CT P: 203-877-1287 E: synchronous@att.net www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. Objectives • Define basic Theory of Constraints concepts • Examine the application of TOC • Explore the linkage between TOC and LEAN • How to gain synergy of TOC and LEAN www.synchronousmanagement.Page 2 com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 2. What is the Theory of Constraints? A business philosophy which seeks to strive towards the global objective, or goal, of a system through an understanding of the underlying cause and effect. Theory of Constraints, Eli Goldratt, 1990 www.synchronousmanagement.Page 3 com TOC: What is the Goal? GOAL = $ NET PROFIT (Absolute) RETURN ON INVESTMENT (Relative) CASH FLOW (Survival) THROUGHPUT INVENTORY OPERATING EXPENSE Page 4 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 3. TOC: Global Operational Measures INCREASE THROUGHPUT (SALES) The rate at which money is generated through sales. DECREASE INVENTORY (INVESTMENT) The money invested in things intended for sale. DECREASE OPERATING EXPENSE (SPENDING) The money spent to convert inventory into throughput. www.synchronousmanagement.Page 5 com Traditional Investment Justification COMPANY: CIRCUIT BOARD ASSEMBLY JOB SHOP SALES: $8MM PER YEAR DIRECT LABOR: 50 EMPLOYEES @ $25K/YEAR EACH OPPORTUNITY: $300K MACHINE ELIMINATES 6 EES FINANCIAL ANALYSIS: COST OF MACHINE: $300,000 SAVINGS (6 X $25K) 150,000 PAYBACK = 2 YEARS Page 6 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 4. TOC: Throughput Justification BUT, WHAT IF: LOST SALES FOR LACK OF LABOR: $2MM PER YEAR MATERIAL COST: 30% OF SALES DOLLAR FINANCIAL ANALYSIS: COST OF MACHINE: $300,000 SAVINGS: Additional sales ($160K X 6EES) $960,000 Less material cost ($960K X 30%) $288,000 Additional net profit: $672,000 PAYBACK = 5 MONTHS www.synchronousmanagement.Page 7 com Traditional Headcount Reduction COMPANY: INJECTION MOLDING SHOP SALES: TEMPORARILY DOWN 20% DIRECT LABOR: 15 OPERATORS ON 30 MACHINES OPPORTUNITY: LAY OFF MATERIAL HANDLER SAVINGS: $30K PER YEAR WITHOUT MATERIAL HANDLER OPERATORS MUST NOW MOVE OWN MATERIAL SET UP RUN PARTS MOVE MAT SET UP RUN PARTS Page 8 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. MOVE MAT
  • 5. TOC: Inventory Reduction WITH MATERIAL HANDLER SET UP MORE OFTEN & RUN SMALLER BATCHES SET UP SET UP www.synchronousmanagement.Page 9 com TOC: What is a System? The total business, taken as a whole. Not a division, cost center, or department. The level at which financial ownership exists. Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. SET UP SET RUN PARTS UP RUN PARTS RUN PARTS RUN PARTS RESULTS INVENTORY REDUCTION: $300,000 COST REDUCTION (10%): $30K PER YEAR Page 10 www.synchronousmanagement.com
  • 6. TOC: What is a Constraint? A constraint is anything that limits a system from achieving higher performance versus its goal. Logistical: Physical, e.g. bottleneck, plant layout, long changeovers. Managerial: Policy, e.g. efficiency, utilization, allocations, absorption. Behavioral: Human, e.g. resistance to change, lack of understanding, politics. www.synchronousmanagement.Page 11 com TOC: What are the Elements of TOC? • Global operational measures • Five focusing steps • Process of ongoing improvement • Drum, buffer, rope • Cause and effect trees • Thinking processes • Throughput accounting Page 12 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 7. TOC: The Five Focusing Steps Identify the system’s constraints. Usually very few, but at least one Decide how to exploit the system’s constraints. Don’t waste the constraint Subordinate everything else to the constraints. Non-constraints supply only what constraints need Elevate the system’s constraints. Open up the capacity of the constraints If a constraint has been broken, repeat the process, but avoid inertia. Another constraint will limit performance www.synchronousmanagement.Page 13 com TOC: Process of Ongoing Improvement What to change? Diagnosis: Description of "current reality" and the core problem that will have a major impact To what to change? Description of “desired state” and strategy to attain it How to change? Detailed plans for what needs to happen in the group effort to implement the change Page 14 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 8. TOC: Drum, Buffer, Rope Drum Focusing step: Identify the constraint What to do: Schedule the constraint to capacity Buffer Focusing step: Exploit the constraint What to do: Protect the constraint against Murphy Rope Focusing step: Subordinate non-constrained resources What to do: Release raw materials to drum schedule www.synchronousmanagement.Page 15 com TOC: Cause and Effect Tree SHORTAGES EXPEDITING OVERTIME REALITY POLICY RESULT TIMING PROBLEMS IMPACT ON BUSINESS GOAL PROCESS DEPENDENCE PROCESS VARIATION HIGH UTILIZATION EXCESS COMPONENT PARTS INVENTORY INVENTORY Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. LONG SETUPS INFLEXIBLE RESOURCES SHORT CUSTOMER LEADTIMES EFFICIENCY EXCESS CAPACITY OPERATING EXPENSE EXCESS WORK IN PROCESS LONG PRODUCTION LEADTIMES EXCESS RAW MATERIAL INVENTORY LARGE BATCHES WANDERING BOTTLE-NECKS INACCURATE FORECASTS EXCESS FINISHED GOODS POOR ONTIME DELIVERY THRUPUT OPERATING EXPENSE THRUPUT FINISH TO ORDER FABRICATE TO FORECAST
  • 9. TOC: Cause and Effect Tree PROCESS DEPENDENCE PROCESS VARIATION SHORTAGES EXPEDITING OVERTIME HIGH UTILIZATION EXCESS COMPONENT PARTS INVENTORY INVENTORY TIMING PROBLEMS www.synchronousmanagement.Page 17 com TOC: Thinking Processes Current Reality Tree Maps out a sequence of cause and effect from the core problem to the symptoms. Evaporating Cloud Means of displaying and solving an apparent conflict or dilemma between two actions. Future Reality Tree Maps out future expectations given that we will introduce something new into the reality. Negative Branch Reservation Modification of the future reality tree that accounts for new negative outcomes. Pre-requisite Tree The implementation plan to which timelines, responsibilities, and accountabilities can be assigned. Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. LONG SETUPS INFLEXIBLE RESOURCES SHORT CUSTOMER LEADTIMES EFFICIENCY EXCESS CAPACITY OPERATING EXPENSE EXCESS WORK IN PROCESS LONG PRODUCTION LEADTIMES EXCESS RAW MATERIAL INVENTORY LARGE BATCHES WANDERING BOTTLE-NECKS INACCURATE FORECASTS EXCESS FINISHED GOODS POOR ONTIME DELIVERY THRUPUT OPERATING EXPENSE THRUPUT FINISH TO ORDER FABRICATE TO FORECAST Page 18 www.synchronousmanagement.com
  • 10. What is a Lean Enterprise? A continuing agreement among all the firms sharing the value stream for a product family to correctly specify value from the standpoint of the end customer, remove wasteful actions from the value stream, and make those actions which do create value occur in continuous flow as pulled by the customer. The cooperating firms must analyze the results and start the process again through the life of the product family. Lean Thinking, Womack and Jones, 1996 www.synchronousmanagement.Page 19 com LEAN: What Is A Value Stream? All of the activities (both value-adding and non-value-adding) required to bring a product from raw material suppliers to the customer. The value stream includes all activities which: Transform the product (local solutions) Process information from the customer (system solutions) Page 20 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 11. LEAN: The Five Focusing Steps Specify value What is the customer willing to pay for? Identify the value stream All of the steps, VA and NVA, from raw material to shipment. Establish flow Organize by product family to eliminate waste. Establish pull Control the non-continuous flow of material. Work to perfection Goal is perfect value with no waste. www.synchronousmanagement.Page 21 com The TOC-LEAN Strategic Connection Reduce Waste (Sales ÷ Spending ) & Improve Flow (Sales ÷ Inventory ) Lean Metrics/Accounting: Measure the flow LEAN Page 22 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. TOC Business Goal = $ Reduce Spending Reduce Inventory Increase Sales Kaizen Teams: Respect for people Future state VSM Current state VSM See the flow Pull Systems: Control the flow Toyota Production System: Improve the flow Changeover reduction Cellular manufacturing Cross-training Zero defects 5-S visual controls Preventive maintenance
  • 12. The TOC-LEAN Tactical Connection Business Goal = $ Reduce Waste (Spending ÷ Sales ) & Improve Flow (Sales ÷ Inventory ) What to change? Drum, buffer, rope Avoid inertia Elevate the constraint Lean Metrics/Accounting: Measure the flow How to change? What to change to? www.synchronousmanagement.Page 23 com Current State VSM (What to Change?) Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. Reduce Spending Reduce Inventory Increase Sales Kaizen Teams: Respect for people Future state VSM Current state VSM See the flow Pull Systems: Control the flow Toyota Production System: Improve the flow Changeover reduction Cellular manufacturing Cross-training Zero defects 5-S visual controls Preventive maintenance Page 24 www.synchronousmanagement.com
  • 13. Future State VSM (To What to Change?) www.synchronousmanagement.Page 25 com VSM Action Plan (How To Change?) Page 26 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 14. The Toyota Production System Changeover reduction Cellular manufacturing Cross-training Zero defects 5-S visual factory Total productive maintenance www.synchronousmanagement.Page 27 com Changeover Details The time required for removing the old tools, dies or fixtures; attaching new tools, dies or fixtures and running the machine until a new part, without defects, is produced. Completion of last Good Part Locate tools, dies or fixtures Attach new Run Part Enter Offsets Run Part Adjust Completion of first Good Part Page 28 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. 1st piece inspection Set-up Time Set-up time includes run time and adjustment time until a good part is produced. If a good part is produced with no adjustments, run time is part of machine process time.
  • 15. Cellular Manufacturing PROCESS FOCUS PRODUCT FOCUS RECEIVING SHIPPING STOCK ROOM TEST = POU RAW MATERIAL www.synchronousmanagement.Page 29 com Cross-Training Matrix Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. CIRCUIT BOARD ASSEMBLY FINAL ASSEMBLY SUB ASSEMBLY CABLE ASSEMBLY SHIPPING CABLE ASSY CIRCUIT BOARD TEST FINAL ASSEMBLY SUB ASSEMBLY = POU FINISHED GOODS Page 30 www.synchronousmanagement.com
  • 16. 5-S Visual Factory Make waste in the workplace visible Sort (seiri): separate & remove unneeded items Set in order (seiton): arrange items for easy access Shine (seiso): clean the work area Standardize (seiketsu): detailed plan to maintain first 3-S’s Sustain (shitsuke): ongoing commitment of workforce www.synchronousmanagement.Page 31 com Attaining Zero Defects Define defects Track rejects Pareto analysis Root cause analysis Corrective action Poka-yoke: error-proofing Page 32 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 17. Total Productive Maintenance (OEE) A = Total Available Time B = Uptime Downtime B/A = Availability rate C = Standard Output D = Actual Output Speed loss www.synchronousmanagement.Page 33 com The Kaizen Approach The Kaizen Event is a focused, short-term project to improve a process. 1. Initial Analysis of Process: • Event area selection • Team selection • Development of a contract and a mandate 2. Kaizen Blitz Event: • Full day of training • Process analysis & baseline measurement • Development & implementation of new processes • Formal presentation of the process and accomplishment 3. Follow Up: • Debug the process • Assure timely completion of all remaining action items • Assure the new process is institutionalized Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. Minor stops D/C = Performance rate F = Good Output Quality yields E = Actual Output E/F = Quality rate OEE = B/A x D/C x E/F Page 34 www.synchronousmanagement.com
  • 18. The Five Steps of TOC and TPS Identify the system’s constraints Level-loading and EPEI Exploit the constraint Supermarkets, 5-S (DRUM) (BUFFER) Subordinate all else to the constraint Kanban Elevate the constraint TPM, SMED, OEE, 6SIGMA Repeat the process – avoid inertia Lean metrics (ROPE) www.synchronousmanagement.Page 35 com Controlling Flow With Pull (or DBR?) “The most significant source of waste is overproduction, which means producing more, sooner or faster than is required by the next process.” Learning to See by Mike Rother & John Shook Moving from push to pull production has the single greatest impact on improving material flow and eliminating waste. Page 36 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 19. ID Constraint: Level Load vs. Level Mix LEVEL LOAD: GOOD LEVEL MIX: BETTER ITEM MON TUE WED THU FRI B 100 C 100 D 100 E 100 TOTAL 100 100 100 100 100 ITEM MON TUE WED THU FRI A 20 20 20 20 20 C 20 20 20 20 20 D 20 20 20 20 20 E 20 20 20 20 20 www.synchronousmanagement.Page 37 com The Replenishment Interval is . . . . . . the shortest period (usually in days) over which a resource can make some of every product. . . . resource-specific, not product-specific. . . . capacity-driven, not cost-driven. . . . also known as Every Part Every Interval (EPEI). Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. A 100 B 20 20 20 20 20 TOTAL 100 100 100 100 100 What is the shortest replenishment interval over which a resource can set up and make some of every part? Page 38 www.synchronousmanagement.com
  • 20. Setting the Replenishment Interval Available resource time per day Minus: Time to cycle one day’s parts Daily changeover time available Divided into: www.synchronousmanagement.Page 39 com Example: A 3-Day Replenishment Interval Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. Equals: Total changeovers on all parts Equals: Replenishment Interval in days Available resource time per day Time to cycle one day’s parts Total changeovers on all parts
  • 21. Example: A 3-Day Replenishment Interval Some of every part . . . Every three days! www.synchronousmanagement.Page 41 com Example: Acme Stamping SpotWeld 2 1 machines X 2 shifts X 460 minutes 31 736 (80% 920 mins/u70p5time) day 184 PART W/C C/O MINS C/T SECS DAILY DEMAND DAILY CYCLE TIME Page 42 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. MINS EPEI BATCH LH BRACKET SPOTWELD2 RH BRACKET SPOTWELD2 TOTAL 10 10 46 46 600 320 EPEI = 20 31 = .65 days 20 460 245 705 .65 .65 300 210
  • 22. Who Is The Constraint? www.synchronousmanagement.Page 43 com Exploit Constraint: Supermarkets A strategically-placed inventory of an item, which: • Triggers replenishment based on consumption of the item • Protects the flow of material through the value stream • Links the flow among value streams and loops • Focuses additional lean improvements Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. Supplier EPEI= 1 DAY Process C EPEI = 2 DAYS Customer Process B EPEI = 5 DAYS Process A EPEI = 3 DAYS The longer the interval, the more constrained the resource! Page 44 www.synchronousmanagement.com
  • 23. Sizing Supermarkets SUPPLIER CUSTOMER Average Demand During Replenishment Interval Safety Stock To Cover Deviation From Average Average Demand During Replenishment Lead Time Replenishment Interval CONSUMPTION PATTERN All driven by the daily rate! www.synchronousmanagement.Page 45 com Total Super Market aka Standard Inventory Sizing Supermarkets Average Demand During Replenishment Interval Safety Stock To Cover Deviation From Average Average Demand During Replenishment Lead Time Order Quantity: How Much to Order Order Point: When to Order All driven by the daily rate! Page 46 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 24. Subordinate Non-Constraints: Kanban Pull Signal 80/DAY Process A Capy=100/day www.synchronousmanagement.Page 47 com Logistical Pull Techniques (Ropes) Kanban: Card which signals consumption has taken place Order point: Replenish fixed quantity when inventory reaches this level Min/max: Replenish to max when inventory reaches min Two-bin: Fill one container while working out of the other Reorder report: Triggers replenishment based on perpetual inventory records Breadman: Refill depleted shelf inventory Vendor managed: Outside supplier replenishes inventory Trigger board: Accumulates kanbans at supplier Virtual kanban: Electronic version of trigger boards FIFO lane: Visual control of first-in-first-out at secondary operations Heijunka box: Visual load-leveling technique Mixed-model: Smoothing of production volume & mix Kanban post: Accumulates kanbans in the order received Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. Supplier Capy=150/day Process C Capy=120/day Customer Process B Capy=80/day First-In-First-Out DEMAND = 90/DAY Pull Signal 80/DAY No one goes faster than the slowest step in the system (constraint). Page 48 www.synchronousmanagement.com
  • 25. Pull Systems (DBR) Account For. . . Demand constraints Demand rates and variability Competitive lead times and service levels Supply constraints Supplier lead times and reliability Resource uptimes, changeover times and cycle times Quality yield rates and startup scrap Material logistics, containers, storage www.synchronousmanagement.Page 49 com How LEAN Addresses Cause/Effect SHORTAGES PROCESS DEPENDENCE PROCESS VARIATION LARGE BATCHES WANDERING BOTTLE-NECKS HIGH UTILIZATION INACCURATE FORECASTS EXCESS WORK IN PROCESS EXCESS FINISHED GOODS LONG PRODUCTION LEADTIMES EXCESS COMPONENT PARTS INVENTORY FINISH TO ORDER SHORT CUSTOMER LEADTIMES Page 50 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT. LONG SETUPS INFLEXIBLE RESOURCES EFFICIENCY EXCESS CAPACITY THRUPUT OPERATING EXPENSE POOR ONTIME DELIVERY INVENTORY INVENTORY THRUPUT OVERTIME OPERATING EXPENSE EXCESS RAW MATERIAL EXPEDITING TIMING PROBLEMS FABRICATE TO FORECAST SMED CELLS SIX SIGMA XTRAINING LEAN METRICS PULL/KANBAN
  • 26. A TOC/Lean Translator TOC LEAN Optimize system Lean value stream T, I, OE Flow and waste Identify constraint Level-loading and EPEI Exploit constraint Supermarkets, 5-S Subordinate to constraint Kanban Elevate constraint TPM, SMED, OEE, 6SIGMA Repeat – avoid inertia Lean metrics What to change? Current state VSM To what to change? Future state VSM How to change? TPS AND Kaizen Drum-buffer-rope Pull/Kanban Effect-cause-effect 5-whys www.synchronousmanagement.Page 51 com Words of Caution Theory of constraints: • A system is the total business, taken as a whole. The level at which financial owner ship exists. Lean manufacturing: • A value stream is all of the activities required to bring a product from raw material suppliers to the customer. Value stream waste is not reduced unless total system spending decreases! Page 52 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 27. Continuous Improvement: Cost Accounting? EFFICIENCIES Amortize changeover costs Encourages large batches HIGH UTILIZATION Over-activates non-bottleneck resources Builds inventory ahead of constraints OVERHEAD ALLOCATION Assumes all costs are variable Ignores fixed cost OVERHEAD ABSORPTION Encourages inventory build Ignores impact of fixed costs EARNED HOURS Credit for partial completion Encourages input – not output www.synchronousmanagement.Page 53 com Continuous Improvement: Throughput Accounting? •Sales dollars per person •On-time shipments to customer •Dock-to-dock lead time •First pass yield •Target cost performance •Average cost per unit shipped •OEE at bottlenecks •Average cross-training per person Page 54 www.synchronousmanagement.com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.
  • 28. Why Marry TOC with Lean? • Global business strategy • Sync value streams with each other • Quantify constraints to better flow/less waste • Springboard to continuous improvement • Evolve the TOC/lean mindset - not cost reduction • Crush the competition! www.synchronousmanagement.Page 55 com Reproduction or use of these materials, in whole or in part, is prohibited without the express written permission of Synchronous Management of Milford, CT.