The document discusses the three C's of online course design: clarity, consistency, and community. It emphasizes that online courses should have clear objectives, explanations of assignments, and timely responses to student questions. Consistency is important, with master designs ensuring similar structure, navigation, and elements across courses. Building community is also key, through introductions, group assignments, and encouraging peer support. The goal is to design each course with consistent tools and elements to provide a clear and supportive online learning experience for students.