The study aims at measuring the effects of information technology on the transformation of businesses in communication companies in Jordan. The study population consisted of companies' directors as well as their deputies, assistants, advisors, in addition to department managers and their assistants. The total number of the study subjects is 3 designated communication companies in Jordan; these are: Zain, Umniah, and Orange. To achieve the aim of the study, the researcher had prepared a questionnaire which comprises of 45 items covering the three factors of the independent variable (Information Technology): infrastructure, developmental environment, and executive support systems and applications, as well as the three factors of the dependent variable (Transformation of Businesses): operations, organization change, and workers' competence. In order to test the hypotheses, the following three criteria were adequately used: The Medians, the Standard Deviations, as well as the Regression Analysis. The study has reached a number of results; the most notable amongst these results is that there is a positive effect that is statistically significant of information technology on the elements of business transformation in Jordanian communication companies and all of their relating elements.
Neither Information technologies determine organisational structure merely, nor does organisational structure. There is a mutual interaction between there variables. Using information technologies is a must for the organisations in this century. However how information technologies evolved over the time brings a question of what effect can technology bring towards organisations and their structure. This study discusses the conceptual issues that raise the importance of technological tools, views and ways that followed by organisations and changed over the time. It also examines technological, organisational and interactive ties that connect organisational structure and the information technology. It concludes that information technologies have an impact on the organisational structure via centralisation and decentralisation, authority and control, space of control, change in organisational level, departmental structure, decision making process, communication, and organising the work.
In this modern era Information Technology has become an important part of life as it allows the users to easily access, store, transfer and manipulate information. Read this document, we have mentioned some useful information regarding Information Technology.
https://www.instantassignmenthelp.com.au/it-assignment-help
Impact of Information and Communication Technology on Cargo Industries A Stud...ijtsrd
The modern trend towards E commerce and computerization that they give you an idea about the way cargo industries Trucking and freight services , this paper establishes an “Impact of information and communication technology on cargo industries” In terms of commerce, logistics and fleet management, and proposes invented mechanisms of influence. The authors note that the speedy increase of E commerce and freight fleet management system compose it not easy to arrive next to firm, statistics based conclusion in relation to their impact of cargo industries, however suggest that more complicated government management of transportation demand over and above freight fleet management systems could call off out the pessimistic impact of E commerce on road transportation. Dr. Nandisha H. D "Impact of Information and Communication Technology on Cargo Industries - A Study in Bengaluru" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd35731.pdf Paper URL : https://www.ijtsrd.com/management/mis-and-retail-management/35731/impact-of-information-and-communication-technology-on-cargo-industries--a-study-in-bengaluru/dr-nandisha-h-d
The Impact of Information Technology on Business Transformation in the Operat...IJMIT JOURNAL
The study aims at measuring the effects of information technology on the transformation of businesses in communication companies in Jordan. The study population consisted of companies' directors as well as their deputies, assistants, advisors, in addition to department managers and their assistants. The total number of the study subjects is 3 designated communication companies in Jordan; these are: Zain, Umniah, and Orange. To achieve the aim of the study, the researcher had prepared a questionnaire which comprises of 45 items covering the three factors of the independent variable (Information Technology): infrastructure, developmental environment, and executive support systems and applications, as well as the three factors of the dependent variable (Transformation of Businesses): operations, organization change, and workers' competence. In order to test the hypotheses, the following three criteria were adequately used: The Medians, the Standard Deviations, as well as the Regression Analysis. The study has reached a number of results; the most notable amongst these results is that there is a positive effect that is statistically significant of information technology on the elements of business transformation in Jordanian communication companies and all of their relating elements.
The last decade of the twentieth century and the turn of twenty-first century witnessed significant progress in technology in general and information technology and communication in particular. Such progress still continues until today, accelerating with wide quick strides more than ever. This age has produced many mechanisms for manufacturing knowledge and more advanced technological means that have made the globe as a small village. Communication technology, which is represented by the internet, has played a huge rule in transferring information and technological revolution from the north to the south passing by the east and the west at the same time. All of that have had an impact on all political, economic, educational, teaching, social, media, and advertisement systems in all communities.
The term technology is derived from Greek. It consists of two parts, techno, which means skills or art, and logy, which means science or study. Thus, the word technology means the science of performance, science of implementation, or the technical methods to achieve a practical purpose, the science of industrial operation.
Neither Information technologies determine organisational structure merely, nor does organisational structure. There is a mutual interaction between there variables. Using information technologies is a must for the organisations in this century. However how information technologies evolved over the time brings a question of what effect can technology bring towards organisations and their structure. This study discusses the conceptual issues that raise the importance of technological tools, views and ways that followed by organisations and changed over the time. It also examines technological, organisational and interactive ties that connect organisational structure and the information technology. It concludes that information technologies have an impact on the organisational structure via centralisation and decentralisation, authority and control, space of control, change in organisational level, departmental structure, decision making process, communication, and organising the work.
In this modern era Information Technology has become an important part of life as it allows the users to easily access, store, transfer and manipulate information. Read this document, we have mentioned some useful information regarding Information Technology.
https://www.instantassignmenthelp.com.au/it-assignment-help
Impact of Information and Communication Technology on Cargo Industries A Stud...ijtsrd
The modern trend towards E commerce and computerization that they give you an idea about the way cargo industries Trucking and freight services , this paper establishes an “Impact of information and communication technology on cargo industries” In terms of commerce, logistics and fleet management, and proposes invented mechanisms of influence. The authors note that the speedy increase of E commerce and freight fleet management system compose it not easy to arrive next to firm, statistics based conclusion in relation to their impact of cargo industries, however suggest that more complicated government management of transportation demand over and above freight fleet management systems could call off out the pessimistic impact of E commerce on road transportation. Dr. Nandisha H. D "Impact of Information and Communication Technology on Cargo Industries - A Study in Bengaluru" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd35731.pdf Paper URL : https://www.ijtsrd.com/management/mis-and-retail-management/35731/impact-of-information-and-communication-technology-on-cargo-industries--a-study-in-bengaluru/dr-nandisha-h-d
The Impact of Information Technology on Business Transformation in the Operat...IJMIT JOURNAL
The study aims at measuring the effects of information technology on the transformation of businesses in communication companies in Jordan. The study population consisted of companies' directors as well as their deputies, assistants, advisors, in addition to department managers and their assistants. The total number of the study subjects is 3 designated communication companies in Jordan; these are: Zain, Umniah, and Orange. To achieve the aim of the study, the researcher had prepared a questionnaire which comprises of 45 items covering the three factors of the independent variable (Information Technology): infrastructure, developmental environment, and executive support systems and applications, as well as the three factors of the dependent variable (Transformation of Businesses): operations, organization change, and workers' competence. In order to test the hypotheses, the following three criteria were adequately used: The Medians, the Standard Deviations, as well as the Regression Analysis. The study has reached a number of results; the most notable amongst these results is that there is a positive effect that is statistically significant of information technology on the elements of business transformation in Jordanian communication companies and all of their relating elements.
The last decade of the twentieth century and the turn of twenty-first century witnessed significant progress in technology in general and information technology and communication in particular. Such progress still continues until today, accelerating with wide quick strides more than ever. This age has produced many mechanisms for manufacturing knowledge and more advanced technological means that have made the globe as a small village. Communication technology, which is represented by the internet, has played a huge rule in transferring information and technological revolution from the north to the south passing by the east and the west at the same time. All of that have had an impact on all political, economic, educational, teaching, social, media, and advertisement systems in all communities.
The term technology is derived from Greek. It consists of two parts, techno, which means skills or art, and logy, which means science or study. Thus, the word technology means the science of performance, science of implementation, or the technical methods to achieve a practical purpose, the science of industrial operation.
A review on a thesis, titled The Impact Of Information Technology On Producti...Ukam John Victor
The power point presentation reviewed a mater's thesis as written by AHMAD SOBHANI. LULEÅ UNIVERSITY OF TECHNOLOGY, 2008. and reviewed by VICTOR JOHN UKAM
Present study aims to investigate the influence of ICTs dimensions (Information Technology (IT),
Management Information System (MIS), Office automation (OA), Intranet and Internet) on workforce
productivity for a group of industrial organizations in Alexandria - Egypt. The population of the study was
managers and staff members working in different areas related to ICTs in the selected industrial
organizations at various managerial levels. Descriptive-statistical combined research study was conducted.
The selection of the participating industrial organization done using simple random sampling technique.
Data collection done using questionnaires. In order to check the validity of the study instrument expert
comments were used and the reliability of the questions calculated as 79% using Cronbach’s Alpha
coefficient. The analysis of instrument data done using single variable t-test, Friedman and variance
analysis. The study findings revealed that the specified dimensions of ICTs positively affect workforce
productivity of industrial organizations in Alexandria - Egypt.
THE BARRIERS OF E-GOVERNMENT SUCCESS:AN EMPIRICAL STUDY FROM JORDANijmpict
This paper discussed the E-governmentsuccess barriers and how could these barriers affect in users' dissatisfaction as measure ofE-governmentsuccess. The model explained more embedded relations of Information System (IS) success model in a negative context. E-governmentquality model encompasses information quality, system quality, service quality and IT infrastructures readiness, which are the predecessors of user satisfaction as measure of E-government success. The research model has been empirically tested using 93 IT managers and IT specialists of Jordanian government agencies. PLSstructural equation modeling (SEM)has been used because his superior statistical power in dealing with complex causal model and small sample size. The results clearly articulated that provisionede-services are less than expectationsof stakeholders.We found that lack of IT infrastructures readiness is the strongest factor to affect in E-governmentperformance negatively and the most important factor to provoke users’ dissatisfaction. Along with the other factors were found significantly correlated with users' dissatisfaction.The relation of system quality with services quality only the difference between female and male group, where male group found its insignificant while females found thatlow system quality led to low service quality directly.
ASSESSING THE ADOPTION OF E-GOVERNMENT USING TAM MODEL: CASE OF EGYPTIJMIT JOURNAL
Electronic government (e-government) was known as an efficient method for government expertness and proficiency as a vital facilitator for citizen-oriented services. Since their initiation over a decade ago, Egovernment services are recognised as a vehicle for accessing online public services. Both governments and academic researchers understand the difficulty of low-level adoption of e-government services among citizens; a common problem between both developing and developed countries. This paper investigates determinants and factors necessary to enhance adoption of citizens for e-government services in developing countries, with particular focus on Egypt, by extending the Technology Acceptance Model (TAM) using a set of political, social, and design constructs that were developed from different sources of research literature.
Assessing the adoption of e government using tam model case of egyptIJMIT JOURNAL
Electronic government (e-government) was known as an efficient method for government expertness and proficiency as a vital facilitator for citizen-oriented services. Since their initiation over a decade ago, Egovernment services are recognised as a vehicle for accessing online public services. Both governments and academic researchers understand the difficulty of low-level adoption of e-government services among citizens; a common problem between both developing and developed countries. This paper investigates determinants and factors necessary to enhance adoption of citizens for e-government services in developing countries, with particular focus on Egypt, by extending the Technology Acceptance Model (TAM) using a set of political, social, and design constructs that were developed from different sources of research literature.
Computacenter commissioned independent research to understand how businesses are responding to workplace change and where their challenges reside. The emphasis
of the research was to compare perspectives from the next generation of end users and those of IT professionals devising workplace strategy for organisations today. The findings in the report provide interesting results that should help inform next steps for businesses in enabling a contemporary workplace.
The Contribution of Information Technology Infrastructure in the Information ...IJRES Journal
There are some great innovations in e-government during the past decade. And there is intense competition between some governments and leaders in the supply of services on the Internet. Some countries do not want to stay behind in this area, where many governments have developed detailed strategies to realize the e-government programs. Despite differences in goals behind these programs from one country to another, but there are still many points of convergence between them particularly in information technology infrastructure field. However, Problems associated with the process of application and adoption of e-government due to poor systems and infrastructure construction, which negatively affects the adoption of the public services through the e-government portal, in particular in developing countries. This study argued contribution the information technology Infrastructure in Information Systems success in e-government agencies. Where there are weaknesses in the understanding of this contribution and its importance in many developing countries, so the researcher proposed a model to clarify this contribution, and expected a positive relationship between the information technology infrastructure factors and information systems success, and this affects positively or negatively the adoption of e-government.
The Importance of E-Commerce in Terms of Local Development: A Study in Turkey1inventionjournals
Internet is a great technology as well as a vast information storage, communication tool, trading platform, education field, business and entertainment environment. Internet is also the front door of the change and development and especially of the information community that is the bearer and courier of the development existing in the scientific and technologic fields. For this reason, E-commerce, which leaves its mark on the world market and gains more importance against the classic type of trade, also occupies a quite important position in national economy. The objective of our study is; to examine this commerce platform that is established as of today in city of Gümüşhane (Turkey) and to research the potential of E-commerce with regards to national economies and the factors that effect this potential.
Employees Adoption of E-Procurement System: An Empirical StudyIJMIT JOURNAL
Today, organizations are investing a lot in their IT infrastructure and reengineering their business processes by digitizing firms. If organizational employees will not optimum utilize its IT infrastructure, the productivity gain reduced enormously. In Uttarakhand e-procurement system implemented by public sector under e-governance integrated mission mode projects. So, there is need to find the determinants which influence employee’s adoption and uses of e-procurement systems. This research study assesses the organizational and individual determinants that influence the use of e-procurement system in Uttarakhand public sector. This study provides managers with the valuable information to take intervention programs to achieve greater acceptance and usage of e-procurement system. Data collected for this study by the means of a survey conducted in Uttarakhand state in 2011. A total 1200 questionnaire forms were distributed personally and online to employees using e-procurement system in Uttarakhand.
key factors affecting on the e readiness assessment for small and mediumINFOGAIN PUBLICATION
Due to the increasing growth of information and communication technology and to optimum utilization of its advantages, organizations must to develop their existing capacities. To measure this capacity of any organization, be sure is evaluated, the e-readiness of the organization to enter the e-commerce market. The main objective of this paper is to identify key factors affecting in the Electronic Readiness assessing of SMEs in Shamsabad Industrial City, Tehran to enter the e-commerce market. In this paper to determine this factors after identifying and introduction of variety existing models, concepts; dimensions and indicators of research is extracted and is designed in the form of a questionnaire. Then, using a designed questionnaire is action to gathering insights of academic experts and professional and variety of concepts, dimensions and related indicators is evaluated to E-Readiness assessment. Finally, with regard to the reforms, have been identified key factors affecting the E-Readiness of small and medium manufacturing enterprises.
Critical Success Factors for Effective Internal Auditing: A Case of the Offic...FinancialMarketCorpo
The main aim of this study was to investigate on the critical success factors for effective internal auditing.
Internal auditing is the backbone of internal control in an organization. Although challenges exist on internal audit
in the public of sector, there are success factors for effective internal auditing. The investigation mainly focused on
the case at the Office Auditor General that audits all the public sector offices in Namibia.
The Management team and the internal auditors at the office were the source for the required data to the
researcher questionnaires through google form. The study used empirical literature to identify the critical success factors to effective internal auditing function at the Office of Auditor General. The factors were identified
and categorized into models that were developed from the study. The outcomes were presented in frequency
tables and charts obtained from the data analysis. The results of the study show that management support
and good management practice, adequate well-trained and competent internal audit staff, functional board of
directors, internal policies and control are the critical successful factors to effective internal auditing. However,
management support and good management practice play a vital role among the identified factors. The study
recommended that the Office of the Auditor General should support internal auditing roles by facilitating the internal auditing work and recruit more skilled and qualified internal auditors to increase the effectiveness of internal
auditing.
The mobile phone has received global attention primarily as a personal consumer technology. However, we believe that mobile information technology in general will play a significant role in organisational efforts to innovate current practices and have significant economic impact. Enterprise mobility signals new ways of managing how people work together using mobile information technology and will form an integral part of the efforts to improve the efficiency and effectiveness of information work. This belief is, however, not reflected in the current selection of books and collections exploring the issue of enterprise mobility. The aim of this paper is to highlight some of the key challenges in the application of mobile information technology to improve organisational efficiency. This is accomplished through comparing and contrasting findings from a selection of 11 empirical studies of enterprise mobility with information technology conducted between 2001 and 2007. The paper argues that the debate so far has largely failed to embed glowing accounts for technological potential in a sound discussion of organisational realities. In particular, there has been a lack of balanced accounts of the implicit and explicit trade-offs involved in mobilising the interaction between members of the workforce.
The advancement of the information and communications technology has helped almost all governments across the world as they have exploited these technologies for delivering services to their citizens. However, this phenomenon may face several challenges and barriers that lead to the failure in its adoption, use, or continuous usage. In the Arab countries, the rate of failure in the use of electronic services is high in the public sector. Therefore, previous studies have concentrated on this critical issue and highlighted on the citizens’ perspective andignored the perspective of employees in the government organizations.In addition, very few previous studies dealt with the quality of the services based on the employees’viewpoint. Thus, based on the arguments that have been stated earlier, this preliminary study strives to identify the factors that may affect the electronic administrative adoption according to the employees’ perspective. With regard to the data collection, the quantitative method, self-administered questionnaires will be distributed among the staff of the Al-Mustansiriyah University, Iraq.With regard to data analysis, a partial least squares structural equation modelling will be used as a technique to analyse the collected data from a key respondent (Employee). In fact, this research strivesto enrich the literature by adding more information about the factors that may hinder theadoption of modern technologies in general and electronic administration in particular. With regard to the Al-Mustansiriyah University, the present study is considered as the first study conducted in this area; therefore the outputs will assist the government to remedy these obstacles before beginning any project in the public sector including the use of ICT instead of the conventional manner.The result of the analysis showed that system quality, service quality, trust of organization, and usefulness were found as significant factors that affect the employees’ adoption of e-administration services in University.
Top Cited Articles International Journal of Managing Information Technology (...IJMIT JOURNAL
International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas
A review on a thesis, titled The Impact Of Information Technology On Producti...Ukam John Victor
The power point presentation reviewed a mater's thesis as written by AHMAD SOBHANI. LULEÅ UNIVERSITY OF TECHNOLOGY, 2008. and reviewed by VICTOR JOHN UKAM
Present study aims to investigate the influence of ICTs dimensions (Information Technology (IT),
Management Information System (MIS), Office automation (OA), Intranet and Internet) on workforce
productivity for a group of industrial organizations in Alexandria - Egypt. The population of the study was
managers and staff members working in different areas related to ICTs in the selected industrial
organizations at various managerial levels. Descriptive-statistical combined research study was conducted.
The selection of the participating industrial organization done using simple random sampling technique.
Data collection done using questionnaires. In order to check the validity of the study instrument expert
comments were used and the reliability of the questions calculated as 79% using Cronbach’s Alpha
coefficient. The analysis of instrument data done using single variable t-test, Friedman and variance
analysis. The study findings revealed that the specified dimensions of ICTs positively affect workforce
productivity of industrial organizations in Alexandria - Egypt.
THE BARRIERS OF E-GOVERNMENT SUCCESS:AN EMPIRICAL STUDY FROM JORDANijmpict
This paper discussed the E-governmentsuccess barriers and how could these barriers affect in users' dissatisfaction as measure ofE-governmentsuccess. The model explained more embedded relations of Information System (IS) success model in a negative context. E-governmentquality model encompasses information quality, system quality, service quality and IT infrastructures readiness, which are the predecessors of user satisfaction as measure of E-government success. The research model has been empirically tested using 93 IT managers and IT specialists of Jordanian government agencies. PLSstructural equation modeling (SEM)has been used because his superior statistical power in dealing with complex causal model and small sample size. The results clearly articulated that provisionede-services are less than expectationsof stakeholders.We found that lack of IT infrastructures readiness is the strongest factor to affect in E-governmentperformance negatively and the most important factor to provoke users’ dissatisfaction. Along with the other factors were found significantly correlated with users' dissatisfaction.The relation of system quality with services quality only the difference between female and male group, where male group found its insignificant while females found thatlow system quality led to low service quality directly.
ASSESSING THE ADOPTION OF E-GOVERNMENT USING TAM MODEL: CASE OF EGYPTIJMIT JOURNAL
Electronic government (e-government) was known as an efficient method for government expertness and proficiency as a vital facilitator for citizen-oriented services. Since their initiation over a decade ago, Egovernment services are recognised as a vehicle for accessing online public services. Both governments and academic researchers understand the difficulty of low-level adoption of e-government services among citizens; a common problem between both developing and developed countries. This paper investigates determinants and factors necessary to enhance adoption of citizens for e-government services in developing countries, with particular focus on Egypt, by extending the Technology Acceptance Model (TAM) using a set of political, social, and design constructs that were developed from different sources of research literature.
Assessing the adoption of e government using tam model case of egyptIJMIT JOURNAL
Electronic government (e-government) was known as an efficient method for government expertness and proficiency as a vital facilitator for citizen-oriented services. Since their initiation over a decade ago, Egovernment services are recognised as a vehicle for accessing online public services. Both governments and academic researchers understand the difficulty of low-level adoption of e-government services among citizens; a common problem between both developing and developed countries. This paper investigates determinants and factors necessary to enhance adoption of citizens for e-government services in developing countries, with particular focus on Egypt, by extending the Technology Acceptance Model (TAM) using a set of political, social, and design constructs that were developed from different sources of research literature.
Computacenter commissioned independent research to understand how businesses are responding to workplace change and where their challenges reside. The emphasis
of the research was to compare perspectives from the next generation of end users and those of IT professionals devising workplace strategy for organisations today. The findings in the report provide interesting results that should help inform next steps for businesses in enabling a contemporary workplace.
The Contribution of Information Technology Infrastructure in the Information ...IJRES Journal
There are some great innovations in e-government during the past decade. And there is intense competition between some governments and leaders in the supply of services on the Internet. Some countries do not want to stay behind in this area, where many governments have developed detailed strategies to realize the e-government programs. Despite differences in goals behind these programs from one country to another, but there are still many points of convergence between them particularly in information technology infrastructure field. However, Problems associated with the process of application and adoption of e-government due to poor systems and infrastructure construction, which negatively affects the adoption of the public services through the e-government portal, in particular in developing countries. This study argued contribution the information technology Infrastructure in Information Systems success in e-government agencies. Where there are weaknesses in the understanding of this contribution and its importance in many developing countries, so the researcher proposed a model to clarify this contribution, and expected a positive relationship between the information technology infrastructure factors and information systems success, and this affects positively or negatively the adoption of e-government.
The Importance of E-Commerce in Terms of Local Development: A Study in Turkey1inventionjournals
Internet is a great technology as well as a vast information storage, communication tool, trading platform, education field, business and entertainment environment. Internet is also the front door of the change and development and especially of the information community that is the bearer and courier of the development existing in the scientific and technologic fields. For this reason, E-commerce, which leaves its mark on the world market and gains more importance against the classic type of trade, also occupies a quite important position in national economy. The objective of our study is; to examine this commerce platform that is established as of today in city of Gümüşhane (Turkey) and to research the potential of E-commerce with regards to national economies and the factors that effect this potential.
Employees Adoption of E-Procurement System: An Empirical StudyIJMIT JOURNAL
Today, organizations are investing a lot in their IT infrastructure and reengineering their business processes by digitizing firms. If organizational employees will not optimum utilize its IT infrastructure, the productivity gain reduced enormously. In Uttarakhand e-procurement system implemented by public sector under e-governance integrated mission mode projects. So, there is need to find the determinants which influence employee’s adoption and uses of e-procurement systems. This research study assesses the organizational and individual determinants that influence the use of e-procurement system in Uttarakhand public sector. This study provides managers with the valuable information to take intervention programs to achieve greater acceptance and usage of e-procurement system. Data collected for this study by the means of a survey conducted in Uttarakhand state in 2011. A total 1200 questionnaire forms were distributed personally and online to employees using e-procurement system in Uttarakhand.
key factors affecting on the e readiness assessment for small and mediumINFOGAIN PUBLICATION
Due to the increasing growth of information and communication technology and to optimum utilization of its advantages, organizations must to develop their existing capacities. To measure this capacity of any organization, be sure is evaluated, the e-readiness of the organization to enter the e-commerce market. The main objective of this paper is to identify key factors affecting in the Electronic Readiness assessing of SMEs in Shamsabad Industrial City, Tehran to enter the e-commerce market. In this paper to determine this factors after identifying and introduction of variety existing models, concepts; dimensions and indicators of research is extracted and is designed in the form of a questionnaire. Then, using a designed questionnaire is action to gathering insights of academic experts and professional and variety of concepts, dimensions and related indicators is evaluated to E-Readiness assessment. Finally, with regard to the reforms, have been identified key factors affecting the E-Readiness of small and medium manufacturing enterprises.
Critical Success Factors for Effective Internal Auditing: A Case of the Offic...FinancialMarketCorpo
The main aim of this study was to investigate on the critical success factors for effective internal auditing.
Internal auditing is the backbone of internal control in an organization. Although challenges exist on internal audit
in the public of sector, there are success factors for effective internal auditing. The investigation mainly focused on
the case at the Office Auditor General that audits all the public sector offices in Namibia.
The Management team and the internal auditors at the office were the source for the required data to the
researcher questionnaires through google form. The study used empirical literature to identify the critical success factors to effective internal auditing function at the Office of Auditor General. The factors were identified
and categorized into models that were developed from the study. The outcomes were presented in frequency
tables and charts obtained from the data analysis. The results of the study show that management support
and good management practice, adequate well-trained and competent internal audit staff, functional board of
directors, internal policies and control are the critical successful factors to effective internal auditing. However,
management support and good management practice play a vital role among the identified factors. The study
recommended that the Office of the Auditor General should support internal auditing roles by facilitating the internal auditing work and recruit more skilled and qualified internal auditors to increase the effectiveness of internal
auditing.
The mobile phone has received global attention primarily as a personal consumer technology. However, we believe that mobile information technology in general will play a significant role in organisational efforts to innovate current practices and have significant economic impact. Enterprise mobility signals new ways of managing how people work together using mobile information technology and will form an integral part of the efforts to improve the efficiency and effectiveness of information work. This belief is, however, not reflected in the current selection of books and collections exploring the issue of enterprise mobility. The aim of this paper is to highlight some of the key challenges in the application of mobile information technology to improve organisational efficiency. This is accomplished through comparing and contrasting findings from a selection of 11 empirical studies of enterprise mobility with information technology conducted between 2001 and 2007. The paper argues that the debate so far has largely failed to embed glowing accounts for technological potential in a sound discussion of organisational realities. In particular, there has been a lack of balanced accounts of the implicit and explicit trade-offs involved in mobilising the interaction between members of the workforce.
The advancement of the information and communications technology has helped almost all governments across the world as they have exploited these technologies for delivering services to their citizens. However, this phenomenon may face several challenges and barriers that lead to the failure in its adoption, use, or continuous usage. In the Arab countries, the rate of failure in the use of electronic services is high in the public sector. Therefore, previous studies have concentrated on this critical issue and highlighted on the citizens’ perspective andignored the perspective of employees in the government organizations.In addition, very few previous studies dealt with the quality of the services based on the employees’viewpoint. Thus, based on the arguments that have been stated earlier, this preliminary study strives to identify the factors that may affect the electronic administrative adoption according to the employees’ perspective. With regard to the data collection, the quantitative method, self-administered questionnaires will be distributed among the staff of the Al-Mustansiriyah University, Iraq.With regard to data analysis, a partial least squares structural equation modelling will be used as a technique to analyse the collected data from a key respondent (Employee). In fact, this research strivesto enrich the literature by adding more information about the factors that may hinder theadoption of modern technologies in general and electronic administration in particular. With regard to the Al-Mustansiriyah University, the present study is considered as the first study conducted in this area; therefore the outputs will assist the government to remedy these obstacles before beginning any project in the public sector including the use of ICT instead of the conventional manner.The result of the analysis showed that system quality, service quality, trust of organization, and usefulness were found as significant factors that affect the employees’ adoption of e-administration services in University.
Top Cited Articles International Journal of Managing Information Technology (...IJMIT JOURNAL
International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas
Top 20 Cited Research Articles in Information Management - 2021IJMIT JOURNAL
International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas
In this study, the researcher evaluated the challenges of e-governance implementation in
Nigerian aviation industry, using Dana Airline. The objectives of the study are; to examine the
factors that hinder the effective implementation of e-governance in the selected airline in
aviation industry in Nigeria; and to examine if the factors identified in the implementation of egovernance
have significantly affected the performance of selected airlines in aviation industry
in Nigeria. Recorded population of the study is 850, and the study used Yaro Yamane formula
at 95% confidence level to obtain a sample size of 272. Cronbach alpha was employed to obtain
a reliability instrument that yielded an index coefficient of 0.843, which made the instrument
reliable. In line with the design of this study, the data that were collected for this study were
analyzed using both descriptive and inferential statistics. The objectives posed for the study were
answered using mean, standard deviation, and sample independent t-test statistics. The
hypothesis was tested at 5% level of significance. Based on the findings of the study, it was
concluded that ICT infrastructure is the most factor that hinders the implementation of egovernance
in Nigerian aviation industry. This means that without proper ICT infrastructure, it is
impossible to implement the e-governance in aviation industry in a developing country like
Nigeria. In the absence of proper awareness among the users of the e-governance system, it is
impossible to set up an effective e-governance system. Non-acceptability of IT systems, Low
financial capability, Lack of electricity, High-cost, low-reliability of Internet access, Lack of
training facilities and Lack of planning are all factors that hinder the effective implementation of
e-governance in aviation industry in Nigeria. The study also concluded that the
factors/challenges identified in the implementation of e-governance have significantly affected
the performance of selected airlines in aviation industry in Nigeria. The study therefore
recommends among others based on the findings of the study that it is paramount to have a
proper ICT infrastructure to implement e-governance; government should take appropriate steps
to enhance the awareness among the users of e-governance by organizing seminar meeting and
other enlighten the users in the proper application of e-governance.
Conceptual Model of Information Technology and Its Impact on Financial Univer...IJERA Editor
Information technology is heart of information system; however, it‟s proved information system with data,
information and knowledge from the component of information technology (hardware, software, database and
network communication) because they play a critical role in any organization and affects managers and their
organizations in financial University performance. Information Technology can be defined as the used of
electronic means which involve access storage, processing of electronic technology to handling of information.
The study aimed to made Conceptual model and investigate the uses Information Technology for employee at
Private University in the north of Jordan from their perspective of Users‟ satisfactions and impact of
Information Technology on University performance of employee. The study method was a descriptive survey
which uses questionnaire to collect data, questionnaire was justified and developed by the researcher to measure
the university performance based on previous studies its applied to (90) employee from University in the north
of Jordan. The study was using SPSS to analyses data. The results indicate that uses Information Technology for
employee at University in the north of Jordan there were a statistically significant relationship between the
Information Technology and University performance of employee at University in the north of Jordan; however
the sample reported a significant in the hypotheses and accepted. The study have Conclusion should gives more
attention to focus on and beneficial of using Information technology applications.
What affects digitalization process in developing economies? An evidence from...journalBEEI
The main objective of this paper is to investigate the SMEs’ leader perspective about the basic factors influencing the transformation into digitalization by SMEs they lead, using technological, organizational, and environmental (TOE) Model. The data were collected from 61 SMEs leaders in Oman, to achieve the study objective TOE model has been adopted. Internal consistency and data normality, and factor analysis were implemented. Structural equation modeling (SEM) used to test the proposed hypotheses. The outcomes of SEM indicate that TOE factors are significantly affects the ability of SMEs to digitalize their business process. The study findings come in the context of Omani definition of SMEs. More, no control was made for industry type to which SMEs participants are belong. Leaders of SMEs should frame strategies to simplify the digital transformation of their enterprises and attempt to provide organizational and technological facilities that will smooth their digitalization which will improve SMEs capabilities, as well as, increasing the international competitiveness of the SMEs. To the best of the authors' knowledge, this study is one of the first that investigated the digital transformation among SMEs from the leaders’ perspective in Oman.
The Use of Information and Communication Technology (ICT) and Business Manage...Dr. Nazrul Islam
Information and Communication Technology (ICT) is an integral part of business management now-a-day. It is inevitable for the smooth running of business irrespective of size and complexity all over the world. Due to the rapid development of ICT and its huge use in all spheres of our lives, businesses are also influenced by it. Now, businesses are managing their resources by using ICT support that is helping them to perform their tasks faster and accurate than before. But the developing countries like Bangladesh are still struggling to introduce ICT supports in all areas of businesses. But due to a very strong culture at work place, this effort is hindered substantially. Therefore, this paper aims at identifying the present status of the use of ICT in business management and its challenges it faces. Secondary data have been primarily used for conducting this study which was collected from the different business reports and the journal papers. An experience survey was also conducted among the senior administrators of the business houses were also included in the study. Results show that the use of ICT is very low in the small and medium business enterprises while the large businesses houses are using ICT supports. Results also show that the use of ICT primarily depends on the complexity and the nature of the business. The entrepreneurs who have ICT literacy, they are mostly using ICT supports in the management of their businesses. This study suggests that the business houses in Bangladesh should use ICT support in order to increase the efficiency at their work. But this is often depends on the ICT infrastructure of the country as a whole.
APPLICATION OF A MULTILEVEL TECHNOLOGY ACCEPTANCE MANAGEMENT MODEL FOR EFFECT...ijcsit
Effective deployment of a technology in an environment is the desire of many system developers. Positive uptake of a technology coupled with user acceptance is deemed as a key indicator towards technology acceptance. Knowledge is weighed as a strategic resource for any successful data driven decision making initiative. Institutions leverage on technological initiatives and tools to drive knowledge management (KM) initiatives that enhance quality service delivery and prudent data management. These initiatives provide the overall strategy for managing data resources. They make available knowledge organization tools and techniques while enabling regular updates. Derived benefits of positive deployment of a technological intervention are competency enhancement through gained knowledge, raised quality of service and promotion of healthy development of e-commerce. Successful and timely adoption of technological interventions through which knowledge management initiatives are deployed remains a key challenge to many organizations. This paper proposes the application of a wholesome multilevel technology acceptance management model towards effective technology deployment. The proposed model takes into account human, technological and organizational variables, which exist in a deployment environment. This model will be vital in driving early technology acceptance pred
Effective deployment of a technology in an environment is the desire of many system developers. Positive uptake of a technology coupled with user acceptance is deemed as a key indicator towards technology acceptance. Knowledge is weighed as a strategic resource for any successful data driven decision making initiative. Institutions leverage on technological initiatives and tools to drive knowledge management (KM) initiatives that enhance quality service delivery and prudent data management. These initiatives provide the overall strategy for managing data resources. They make available knowledge organization tools and techniques while enabling regular updates. Derived benefits of positive deployment of a technological intervention are competency enhancement through gained knowledge, raised quality of service and promotion of healthy development of e-commerce. Successful and timely adoption of technological interventions through which knowledge management initiatives are deployed remains a key challenge to many organizations. This paper proposes the application of a wholesome multilevel technology acceptance management model towards effective technology deployment. The proposed model takes into account human, technological and organizational variables, which exist in a deployment environment. This model will be vital in driving early technology acceptance prediction and timely deployment of mitigation measures to deploy technological interventions successfully.
THE EFFECT OF INTERNAL FACTORS WITHIN THE GOVERNMENT ENTITIES ON THE IMPLEMEN...ijmpict
The building of e-government has become a priority issue as well as a challenge for many local, state, and
federal government agencies worldwide. Information and Communication Technology (ICT) is now widely
employed to help the governments transformation toward smart governments. Many critical success factors
(CSF) are there to determine the chance a transformation project can go-live. It has been noticed that the
implementation journey for IT solutions in the public sector has lots of barriers and challenges which lead
to low success rate of projects. This study examines the effect of the Ease of Delivery of the implementation
journey on the Success of Delivery. The result shows that the Ease of Delivery is positively related to the
Success of Delivery. The result of this study has the potential to increase the success rate of IT projects in
government sector by shedding the light on the most important factors affecting the delivery journey for egovernment projects
THE CRITICAL ORGANIZATIONAL FACTORS OF E-GOVERNMENT IN KENYA Editor IJCATR
eGovernment focusses on the use of technology to achieve levels of improvement in various areas of government, transforming the nature of politics and relations between the government and citizens. However, in Kenya, just like in other developing nations, many eGovernment projects have either stalled or failed to meet their objectives due to some key organizational factors. This study therefore highlights critical organizational factors affecting eGovernment projects and the nature of their relationships with eGovernment performance. The study employed cross-sectional survey design. Targeting the entire 18 eGovernment projects implemented through the Information Communications Authority of Kenya since 2005. Both primary and secondary data was collected and analyzed based on response from 217 respondents out of the 300 who participated (72% response rate). At the end, it emerged that out of the various organizational factors hypothesized to predict eGovernment projects Performance, only organizational structure, prioritization of deliverables, and organizational culture are critical in Kenyan context. Others identified in previous studies such as future needs of the organization, power distribution, structure, information system strategy alignment, prioritization of deliverables, and training were also important but not critical.
A Mediating Role of Knowledge Management System in the Relationship between I...Editor IJCATR
This paper as a qualitative paper attempts to review extant research in term of e-government performance, knowledge
management system, and information technology infrastructure. Nowadays, various countries are trying to improve their performance
by using information technology. In this regard, knowledge management can be considered an influential factor which plays a vital
role in the relationship between IT infrastructure and e-government performance. In the sequel, this paper proposes a framework which
can be applied for future study
A Mediating Role of Knowledge Management System in the Relationship between I...Editor IJCATR
This paper as a qualitative paper attempts to review extant research in term of e-government performance, knowledge
management system, and information technology infrastructure. Nowadays, various countries are trying to improve their performance
by using information technology. In this regard, knowledge management can be considered an influential factor which plays a vital
role in the relationship between IT infrastructure and e-government performance. In the sequel, this paper proposes a framework which
can be applied for future study.
Running Head ANNOTATED BIBLIOGRAPHY – APPLICATION 31ANNOTATED .docxSUBHI7
Running Head: ANNOTATED BIBLIOGRAPHY – APPLICATION 3 1
ANNOTATED BIBLIOGRAPHY – APPLICATION 3 18
Introduction
The use of Information Technologies in the business process is a wide and ever changing filed that is conferring various benefits and challenges in the field of business process managements. Various organizational structure challenges, and employee have exerted various resistances and challenges but the provision of the solutions have been studied and presented. This paper presents the summaries of various studies, objects, methodologies used, the study limitations and assumptions and a concise comment on the resource in relation to the source of the resource and recommendations on further studies in each study to better understanding in the entire field.
Albadvi, A., Keramati, A., & Razmi, J. (2007). Assessing the impact of information technology on firm performance considering the role of intervening variables: organizational infrastructures and business processes reengineering. International Journal of Production Research, 45(12), 2697-2734. Retrieved from Business Source Complete database.
The scope of this paper is on the relationship between information technology (IT) use and the firm general performance in the consideration of the variables like infrastructure and process reengineering intervening in organizations. The purpose of the research was to establish the roles of the intervening variables on the relationship between IT and firms performance. The instruments to be used in research of the relationship between IT and the firms performance and the role of the two intervening important variable focused on which were reengineering of the processes (BPRM) and organizational infrastructure (OIS) in the IT and firm performance relationship were presented. The study based on the empirical filed survey design where 200 car part producers were administered with questionnaires. The questionnaires addressed the OIS, BPRM, Performance measurement (PER) and IT usage (ITU). The findings of this study demonstrated that there was a moderating effects of the organizational infrastructure and the mediating roles of the business process reengineering on the association between IT use and the performance of a firm. The IT usage was significantly high in pecuniary affairs of most companies. Organizational infrastructures was significantly considered in most companies and that IT usage significantly influenced the products production reengineering process. This information was very resourceful in the entire coursework and also raised the confidence of the body of resources used in finding this information. The underlying assumptions of the study was that the measures used in this study had a high internal consistency thus giving highly correlated answers hence high stability of the used measures. The limitations of the study was a small sample population that was corrected by the stability of the study measures (H ...
Challenges to the Implementation of It Governace in Zimbabwean Parastatalstheijes
The International Journal of Engineering & Science is aimed at providing a platform for researchers, engineers, scientists, or educators to publish their original research results, to exchange new ideas, to disseminate information in innovative designs, engineering experiences and technological skills. It is also the Journal's objective to promote engineering and technology education. All papers submitted to the Journal will be blind peer-reviewed. Only original articles will be published.
MULTIMODAL COURSE DESIGN AND IMPLEMENTATION USING LEML AND LMS FOR INSTRUCTIO...IJMIT JOURNAL
Traditionally, teaching has been centered around classroom delivery. However, the onslaught of the
COVID-19 pandemic has cultivated usage of technology, teaching, and learning methodologies for course
delivery. We investigate and describe different modes of course delivery that maintain the integrity of
teaching and learning. This paper answers to the research questions: 1) What course delivery method our
academic institutions use and why? 2) How can instructors validate the guidelines of the institutions? 3)
How courses should be taught to provide student learning outcomes? Using the Learning Environment
Modeling Language (LEML), we investigate the design and implementation of courses for delivery in the
following environments: face-to-face, online synchronous, asynchronous, hybrid, and hyflex. A good
course design and implementation are key components of instructional alignment. Furthermore, we
demonstrate how to design, implement, and deliver courses in synchronous, asynchronous, and hybrid
modes and describe our proposed enhancements to LEML.
Novel R&D Capabilities as a Response to ESG Risks-Lessons From Amazon’s Fusio...IJMIT JOURNAL
Environmental, Social, and Governance (ESG) management is essential for transforming corporate
financial performance-oriented business strategies into Finance (F) + ESG optimization strategies to
achieve the Sustainable Development Goals (SDGs).
In this trend, the rise of ESG risks has divided firms into two categories. Former incorporates a growthmindset that creates a passion for learning, and urges it to improve itself by endeavoring Research and
development (R&D) -driven challenges, while the other category, characterized by risk aversion, avoids
challenging highly uncertain R&D activities and seeks more manageable endeavors.
This duality underscores the complexity of corporate R&D strategies in addressing ESG risks and
necessitates the development of novel R&D capabilities for corporate R&D transformation strategies
towards F + ESG optimization.
International Journal of Managing Information Technology (IJMIT) ** WJCI IndexedIJMIT JOURNAL
The International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government, and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication, and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas.
International Journal of Managing Information Technology (IJMIT) ** WJCI IndexedIJMIT JOURNAL
The International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government, and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication, and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas.
NOVEL R & D CAPABILITIES AS A RESPONSE TO ESG RISKS- LESSONS FROM AMAZON’S FU...IJMIT JOURNAL
Environmental, Social, and Governance (ESG) management is essential for transforming corporate
financial performance-oriented business strategies into Finance (F) + ESG optimization strategies to
achieve the Sustainable Development Goals (SDGs).
In this trend, the rise of ESG risks has divided firms into two categories. Former incorporates a growthmindset that creates a passion for learning, and urges it to improve itself by endeavoring Research and
development (R&D) -driven challenges, while the other category, characterized by risk aversion, avoids
challenging highly uncertain R&D activities and seeks more manageable endeavors.
This duality underscores the complexity of corporate R&D strategies in addressing ESG risks and
necessitates the development of novel R&D capabilities for corporate R&D transformation strategies
towards F + ESG optimization.
Building on this premise, this paper conducts an empirical analysis, utilizing reliable firms data on ESG
risk and brand value, with a focus on 100 global R&D leader firms. It analyzes R&D and actions for ESG
risk mitigation, and assesses the development of new functions that fulfill F + ESG optimization through
R&D. The analysis also highlights the significance of network externality effects, with a specific focus on
Amazon, a leading R&D company, providing insights into the direction for transforming R&D strategies
towards F + ESG optimization.
The dynamics of stakeholder engagement in F + ESG optimization are indicated with the example of
amazon's activities. Through the analysis, it became evident that Amazon's capacity encompassing growth
and scalability, specifically its ability to grow and expand, is accelerating high-level research and
development by gaining the trust of stakeholders in the "synergy through R&D-driven ESG risk
mitigation."
Finally, as examples of these initiatives, the paper discussed the Climate Pledge led by Amazon and the
transformation of Japan's management system.
A REVIEW OF STOCK TREND PREDICTION WITH COMBINATION OF EFFECTIVE MULTI TECHNI...IJMIT JOURNAL
It is important for investors to understand stock trends and market conditions before trading stocks. Both
these capabilities are very important for an investor in order to obtain maximized profit and minimized
losses. Without this capability, investors will suffer losses due to their ignorance regarding stock trends
and market conditions. Technical analysis helps to understand stock prices behavior with regards to past
trends, the signals given by indicators and the major turning points of the market price. This paper reviews
the stock trend predictions with a combination of the effective multi technical indicator strategy to increase
investment performance by taking into account the global performance and the proposed combination of
effective multi technical indicator strategy model.
INTRUSION DETECTION SYSTEM USING CUSTOMIZED RULES FOR SNORTIJMIT JOURNAL
These days the security provided by the computer systems is a big issue as it always has the threats of
cyber-attacks like IP address spoofing, Denial of Service (DOS), token impersonation, etc. The security
provided by the blue team operations tends to be costly if done in large firms as a large number of systems
need to be protected against these attacks. This leads these firms to turn to less costly security
configurations like IDS Suricata and IDS Snort. The main theme of the project is to improve the services
provided by Snort which is a tool used in creating a vague defense against cyber-attacks like DDOS
attacks which are done on both physical and network layers. These attacks in turn result in loss of
extremely important data. The rules defined in this project will result in monitoring traffic, analyzing it,
and taking appropriate action to not only stop the attack but also locate its source IP address. This whole
process uses different tools other than Snort like Wireshark, Wazuh and Splunk. The product of this will
result in not only the detection of the attack but also the source IP address of the machine on which the
attack is initiated and completed. The end product of this research will result in sets of default rules for the
Snort tool which will not only be able to provide better security than its previous versions but also be able
to provide the user with the IP address of the attacker or the person conducting the attack. The system
involves the integration of Wazuh with Snort tool in order to make it more efficient than IDS Suricata
which is another intrusion detection system capable of detecting all these types of attacks as mentioned.
Splunk is another tool used in this project which increases the firewall efficiency to pass the no. of bits to
be scanned and the no. of bits scanned successfully. Wazuh is used in this system as it is the best choice for
traffic monitoring and incident response than any other of its alternatives in the market. Since this system
is used in firms which are known to handle big amounts of data and for this purpose, we use Splunk tool as
it is very efficient in handling big amounts of data. Wireshark is used in this system in order to give the IDS
automation in its capability to capture and report the malicious packets found during the network scan. All
of this gives the IDS a capability of a low budget automated threat detection system. This paper gives
complete guidelines for authors submitting papers for the AIRCC Journals.
Artificial Intelligence (AI) has rapidly become a critical technology for businesses seeking to improve
efficiency and profitability. One area where AI is proving particularly impactful is in service operations
management, where it is used to create AI-powered service operations (AIServiceOps) that deliver highvalue services to customers. AIServiceOps involve the use of AI to automate and optimize various business
processes, such as customer service, sales, marketing, and supply chain management. The rapid
development of Artificial Intelligence has prompted many changes in the field of Information Technology
(IT) Service Operations. IT Service Operations are driven by AI, i.e., AIServiceOps. AI has empowered
new vitality and addressed many challenges in IT Service Operations. However, there is a literature gap on
the Business Value Impact of Artificial intelligence (AI) Powered IT Service Operations. It can help IT
build optimized business resilience by creating value in complex and ever-changing environments as
product organizations move faster than IT can handle. So, this research paper examines how AIServiceOps
creates business value and sustainability, basically how AIServiceOps makes the IT staff liberation from a
low-level, repetitive workout and traditional IT practices for a continuously optimized process. One of the
research objectives is to compare Traditional IT Service Operations with AIServiceOPs. This paper
provides the basis for how enterprises can evaluate AIServiceOps and consider it a digital transformation
tool. The paper presents a case study of a company that implemented AI-powered service operations
(AIServiceOps) and analyzes the resulting business outcomes. The study shows that AIServiceOps can
significantly improve service delivery, reduce response times, and increase customer satisfaction.
Furthermore, it demonstrates how AIServiceOps can deliver substantial cost savings, such as reducing
labor costs and minimizing downtime.
MEDIATING AND MODERATING FACTORS AFFECTING READINESS TO IOT APPLICATIONS: THE...IJMIT JOURNAL
Although IOT seems to be the upcoming trend, it is still in its infancy; especially in the banking industry.
There is a clear gap in literature, as only few studies identify factors affecting readiness to IOT
applications in banks in general, and almost negligible investigations on mediating and moderating
factors. Accordingly, this research aims to investigate the main factors that affect employees’ readiness to
IOT applications, while highlighting the mediating and moderating factors in the Egyptian banking sector.
The importance of Egypt stems from its high population and steady steps taken towards technology
adoption. 479 valid questionnaires were distributed over HR employees in banks. Data collected was
statistically analysed using Regression and SEM. Results showed a significant impact of ‘Security’,
‘Networking’, ‘Software Development’ and ‘Regulations’ on ‘readiness to IOT applications. Thus, the
readiness acceptance level is high‘Security’ and ‘User Intention’ were proven to mediate the relationship
between research variables and readiness to IOT applications, and only a partial moderation role was
proven for ‘Efficiency’. The study contributes to increasing literature on IOT applications in general, and
fills a gap on the Egyptian banking context in particular. Finally, it provides decision makers at banks with
useful guidelines on how to optimally promote IOT applications among employees.
EFFECTIVELY CONNECT ACQUIRED TECHNOLOGY TO INNOVATION OVER A LONG PERIODIJMIT JOURNAL
IT (Information and Communication Technology) companies are facing the dilemma of decreasing
productivity despite increasing research and development efforts. M&A (Merger and Acquisition) is being
considered as a breakthrough solution. From existing research, it has been pointed out that M&A leads to
the emergence of new innovations. Purpose of this study was to discuss the efficient ways of acquisition and
to resolve the dilemma of productivity decline by clarifying how the technology obtained through M&A
leads to the creation of new innovations. Hypothesis 1 was that the technology acquired through M&A is
utilized for innovation creation, Hypothesis 2 was that the acquired technology is utilized over a long
period of time, and Hypothesis 3 was that a long-term utilization has a positive impact on corporate
performance. The results, using sports prosthetics as a case study and using patents as a proxy variable,
confirmed all the hypotheses set. We have revealed that long-term utilization of technology obtained
through M&A is effective for creating new innovations.
International Journal of Managing Information Technology (IJMIT) ** WJCI IndexedIJMIT JOURNAL
The International Journal of Managing Information Technology (IJMIT) is a quarterly open access peer-reviewed journal that publishes articles that contribute new results in all areas of the strategic application of information technology (IT) in organizations. The journal focuses on innovative ideas and best practices in using IT to advance organizations – for-profit, non-profit, and governmental. The goal of this journal is to bring together researchers and practitioners from academia, government, and industry to focus on understanding both how to use IT to support the strategy and goals of the organization and to employ IT in new ways to foster greater collaboration, communication, and information sharing both within the organization and with its stakeholders. The International Journal of Managing Information Technology seeks to establish new collaborations, new best practices, and new theories in these areas.
Authors are solicited to contribute to the journal by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant advances in the areas of information technology and management
4th International Conference on Cloud, Big Data and IoT (CBIoT 2023)IJMIT JOURNAL
4th International Conference on Cloud, Big Data and IoT (CBIoT 2023) will act as a major forum for the presentation of innovative ideas, approaches, developments, and research projects in the areas of Cloud, Big Data and IoT. It will also serve to facilitate the exchange of information between researchers and industry professionals to discuss the latest issues and advancement in the area of Cloud, Big Data and IoT.
Authors are solicited to contribute to the conference by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant advances in Cloud, Big Data and IoT.
TRANSFORMING SERVICE OPERATIONS WITH AI: A CASE FOR BUSINESS VALUEIJMIT JOURNAL
Artificial Intelligence (AI) has rapidly become a critical technology for businesses seeking to improve
efficiency and profitability. One area where AI is proving particularly impactful is in service operations
management, where it is used to create AI-powered service operations (AIServiceOps) that deliver highvalue services to customers. AIServiceOps involve the use of AI to automate and optimize various business
processes, such as customer service, sales, marketing, and supply chain management. The rapid
development of Artificial Intelligence has prompted many changes in the field of Information Technology
(IT) Service Operations. IT Service Operations are driven by AI, i.e., AIServiceOps. AI has empowered
new vitality and addressed many challenges in IT Service Operations. However, there is a literature gap on
the Business Value Impact of Artificial intelligence (AI) Powered IT Service Operations. It can help IT
build optimized business resilience by creating value in complex and ever-changing environments as
product organizations move faster than IT can handle. So, this research paper examines how AIServiceOps
creates business value and sustainability, basically how AIServiceOps makes the IT staff liberation from a
low-level, repetitive workout and traditional IT practices for a continuously optimized process. One of the
research objectives is to compare Traditional IT Service Operations with AIServiceOPs. This paper
provides the basis for how enterprises can evaluate AIServiceOps and consider it a digital transformation
tool. The paper presents a case study of a company that implemented AI-powered service operations
(AIServiceOps) and analyzes the resulting business outcomes. The study shows that AIServiceOps can
significantly improve service delivery, reduce response times, and increase customer satisfaction.
Furthermore, it demonstrates how AIServiceOps can deliver substantial cost savings, such as reducing
labor costs and minimizing downtime.
DESIGNING A FRAMEWORK FOR ENHANCING THE ONLINE KNOWLEDGE-SHARING BEHAVIOR OF ...IJMIT JOURNAL
The main objective of this paper is to identify the factors that influence academic staff's digital knowledgesharing behaviors in Ethiopian higher education. A structural equation model was used to validate the
research framework using survey data from 210 respondents. The collected data has been analyzed using
Smart PLS software. The results of the study show that trust, self-motivation, and altruism are positively
related to attitude. Contrary to our expectations, knowledge technology negatively affects attitude.
However, reward systems and empowerment by leaders are significantly associated with knowledgesharing intentions.Knowledge-sharing intention, in turn, was significantly related to digital knowledgesharing behavior. The contributions of this study are twofold. The framework may serve as a roadmap for
future researchers and managers considering their strategy to enhance digital knowledge sharing in HEI.
The findings will benefit academic staff and university administrations.The study will also help academic
staff enhance their knowledge-sharing practices.
BUILDING RELIABLE CLOUD SYSTEMS THROUGH CHAOS ENGINEERINGIJMIT JOURNAL
Cloud computing systems need to be reliable so that they can be accessed and used for computing at any
given point in time. The complex nature of cloud systems is the motivation to conduct research in novel
ways of ensuring that cloud systems are built with reliability in mind. In building cloud systems, it is
expected that the cloud system will be able to deal with high demands and unexpected events that affect the
reliability and performance of the system.
In this paper, chaos engineering is considered a heuristic method that can be used to build reliable cloud
systems. Chaos engineering is aimed at exposing weaknesses in systems that are in production. Chaos
engineering will help identify system weaknesses and strengths when a system is exposed to unexpected
knocks and shocks while it is in production.
Chaos engineering allows system developers and administrators to get insights into how the cloud system
will behave when it is exposed to unexpected occurrences.
A REVIEW OF STOCK TREND PREDICTION WITH COMBINATION OF EFFECTIVE MULTI TECHNI...IJMIT JOURNAL
It is important for investors to understand stock trends and market conditions before trading stocks. Both
these capabilities are very important for an investor in order to obtain maximized profit and minimized
losses. Without this capability, investors will suffer losses due to their ignorance regarding stock trends
and market conditions. Technical analysis helps to understand stock prices behavior with regards to past
trends, the signals given by indicators and the major turning points of the market price. This paper reviews
the stock trend predictions with a combination of the effective multi technical indicator strategy to increase
investment performance by taking into account the global performance and the proposed combination of
effective multi technical indicator strategy model.
NETWORK MEDIA ATTENTION AND GREEN TECHNOLOGY INNOVATIONIJMIT JOURNAL
This paper will provide a novel empirical study for the relationship between network media attention and
green technology innovation and examine how network media attention can ease financing constraints. It
collected data from listed companies in China's heavy pollution industry and performed rigorous
regression analysis, in order to innovatively explore the environmental governance functions of the media.
It found that network media attention significantly promotes green technology innovation. By analyzing the
inner mechanism further, it found that network media attention can promote green innovation by easing
financing constraints. Besides, network media attention has a significant positive impact on green invention
patents while not affecting green utility model patents.
INCLUSIVE ENTREPRENEURSHIP IN HANDLING COMPETING INSTITUTIONAL LOGICS FOR DHI...IJMIT JOURNAL
Information System (IS) research advocates employing collaborative and loose coupling strategies to address contradictory issues to address diversified actors’ interests than the prescriptive and unilateral Information Technology (IT) governance mechanisms’, yet it is rarely depicting how managers employ these strategies in Health Information System (HIS) implementation, particularly in a resource-constrained setting where IS implementation activities have highly relied on multiple international organizations resources. This study explored how managers in resource-constrained settings employ collaborative IT governance mechanisms in the case of District Health Information System 2 (DHIS2) adoption with an interpretative case study approach and the institutional logic concept. The institutional logic concept was used to identify the major actors’ logics underpinning the DHIS2 adoption. The study depicted the importance of high-level officials' distance from the dominant systemic logic to consider new alternative, and to employ inclusive IT governance mechanisms which separated resource from the system that facilitated stakeholders’ collaboration in DHIS2 adoption based on their capacity and interest.
DEEP LEARNING APPROACH FOR EVENT MONITORING SYSTEMIJMIT JOURNAL
With an increasing number of extreme events and complexity, more alarms are being used to monitor
control rooms. Operators in the control rooms need to monitor and analyze these alarms to take suitable
actions to ensure the system’s stability and security. Security is the biggest concern in the modern world. It
is important to have a rigid surveillance that should guarantee protection from any sought of hazard.
Considering security, Closed Circuit TV (CCTV) cameras are being utilized for reconnaissance, but these
CCTV cameras require a person for supervision. As a human being, there can be a possibility to be tired
off in supervision at any point of time. So, we need a system to detect automatically. Thus, we came up with
a solution using YOLO V5. We have taken a data set and used robo-flow framework to enhance the existing
images into numerous variations where it will create a copy of grey scale image, a copy of its rotation and
a copy of its blurred version which will be used to get an enlarged data set. This work mainly focuses on
providing a secure environment using CCTV live footage as a source to detect the weapons. Using YOLO
algorithm, it divides an image from the video into grid system and each grid detects an object within itself
MULTIMODAL COURSE DESIGN AND IMPLEMENTATION USING LEML AND LMS FOR INSTRUCTIO...IJMIT JOURNAL
Traditionally, teaching has been centered around classroom delivery. However, the onslaught of the
COVID-19 pandemic has cultivated usage of technology, teaching, and learning methodologies for course
delivery. We investigate and describe different modes of course delivery that maintain the integrity of
teaching and learning. This paper answers to the research questions: 1) What course delivery method our
academic institutions use and why? 2) How can instructors validate the guidelines of the institutions? 3)
How courses should be taught to provide student learning outcomes? Using the Learning Environment
Modeling Language (LEML), we investigate the design and implementation of courses for delivery in the
following environments: face-to-face, online synchronous, asynchronous, hybrid, and hyflex. A good
course design and implementation are key components of instructional alignment. Furthermore, we
demonstrate how to design, implement, and deliver courses in synchronous, asynchronous, and hybrid
modes and describe our proposed enhancements to LEML.
Democratizing Fuzzing at Scale by Abhishek Aryaabh.arya
Presented at NUS: Fuzzing and Software Security Summer School 2024
This keynote talks about the democratization of fuzzing at scale, highlighting the collaboration between open source communities, academia, and industry to advance the field of fuzzing. It delves into the history of fuzzing, the development of scalable fuzzing platforms, and the empowerment of community-driven research. The talk will further discuss recent advancements leveraging AI/ML and offer insights into the future evolution of the fuzzing landscape.
Welcome to WIPAC Monthly the magazine brought to you by the LinkedIn Group Water Industry Process Automation & Control.
In this month's edition, along with this month's industry news to celebrate the 13 years since the group was created we have articles including
A case study of the used of Advanced Process Control at the Wastewater Treatment works at Lleida in Spain
A look back on an article on smart wastewater networks in order to see how the industry has measured up in the interim around the adoption of Digital Transformation in the Water Industry.
Overview of the fundamental roles in Hydropower generation and the components involved in wider Electrical Engineering.
This paper presents the design and construction of hydroelectric dams from the hydrologist’s survey of the valley before construction, all aspects and involved disciplines, fluid dynamics, structural engineering, generation and mains frequency regulation to the very transmission of power through the network in the United Kingdom.
Author: Robbie Edward Sayers
Collaborators and co editors: Charlie Sims and Connor Healey.
(C) 2024 Robbie E. Sayers
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...Amil Baba Dawood bangali
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Cosmetic shop management system project report.pdfKamal Acharya
Buying new cosmetic products is difficult. It can even be scary for those who have sensitive skin and are prone to skin trouble. The information needed to alleviate this problem is on the back of each product, but it's thought to interpret those ingredient lists unless you have a background in chemistry.
Instead of buying and hoping for the best, we can use data science to help us predict which products may be good fits for us. It includes various function programs to do the above mentioned tasks.
Data file handling has been effectively used in the program.
The automated cosmetic shop management system should deal with the automation of general workflow and administration process of the shop. The main processes of the system focus on customer's request where the system is able to search the most appropriate products and deliver it to the customers. It should help the employees to quickly identify the list of cosmetic product that have reached the minimum quantity and also keep a track of expired date for each cosmetic product. It should help the employees to find the rack number in which the product is placed.It is also Faster and more efficient way.
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSEDuvanRamosGarzon1
AIRCRAFT GENERAL
The Single Aisle is the most advanced family aircraft in service today, with fly-by-wire flight controls.
The A318, A319, A320 and A321 are twin-engine subsonic medium range aircraft.
The family offers a choice of engines
Water scarcity is the lack of fresh water resources to meet the standard water demand. There are two type of water scarcity. One is physical. The other is economic water scarcity.
Immunizing Image Classifiers Against Localized Adversary Attacksgerogepatton
This paper addresses the vulnerability of deep learning models, particularly convolutional neural networks
(CNN)s, to adversarial attacks and presents a proactive training technique designed to counter them. We
introduce a novel volumization algorithm, which transforms 2D images into 3D volumetric representations.
When combined with 3D convolution and deep curriculum learning optimization (CLO), itsignificantly improves
the immunity of models against localized universal attacks by up to 40%. We evaluate our proposed approach
using contemporary CNN architectures and the modified Canadian Institute for Advanced Research (CIFAR-10
and CIFAR-100) and ImageNet Large Scale Visual Recognition Challenge (ILSVRC12) datasets, showcasing
accuracy improvements over previous techniques. The results indicate that the combination of the volumetric
input and curriculum learning holds significant promise for mitigating adversarial attacks without necessitating
adversary training.
CFD Simulation of By-pass Flow in a HRSG module by R&R Consult.pptxR&R Consult
CFD analysis is incredibly effective at solving mysteries and improving the performance of complex systems!
Here's a great example: At a large natural gas-fired power plant, where they use waste heat to generate steam and energy, they were puzzled that their boiler wasn't producing as much steam as expected.
R&R and Tetra Engineering Group Inc. were asked to solve the issue with reduced steam production.
An inspection had shown that a significant amount of hot flue gas was bypassing the boiler tubes, where the heat was supposed to be transferred.
R&R Consult conducted a CFD analysis, which revealed that 6.3% of the flue gas was bypassing the boiler tubes without transferring heat. The analysis also showed that the flue gas was instead being directed along the sides of the boiler and between the modules that were supposed to capture the heat. This was the cause of the reduced performance.
Based on our results, Tetra Engineering installed covering plates to reduce the bypass flow. This improved the boiler's performance and increased electricity production.
It is always satisfying when we can help solve complex challenges like this. Do your systems also need a check-up or optimization? Give us a call!
Work done in cooperation with James Malloy and David Moelling from Tetra Engineering.
More examples of our work https://www.r-r-consult.dk/en/cases-en/
The Impact of Information Technology on Business Transformation in the Operating Telecommunications Companies in Jordan
1. 1
the operating telecommunications companies in Jordan
ABSTRACT:
The study aims at measuring the effects of information technology on the transformation of businesses in
communication companies in Jordan. The study population consisted of companies' directors as well as their
deputies, assistants, advisors, in addition to department managers and their assistants. The total number of the
study subjects is 3 designated communication companies in Jordan; these are: Zain, Umniah
, and Orange. To
achieve the aim of the study, the researcher had prepared a questionnaire which comprises of 45 items
covering the three factors of the independent variable (Information Technology): infrastructure,
developmental environment, and executive support systems and applications, as well as the three factors of
the dependent variable (Transformation of Businesses): operations, organization change, and workers'
competence. In order to test the hypotheses, the following three criteria were adequately used: The Medians,
the Standard Deviations, as well as the Regression Analysis. The study has reached a number of results; the
most notable amongst these results is that there is a positive effect that is statistically significant of
information technology on the elements of business transformation in Jordanian communication companies
and all of their relating elements.
The last decade of the twentieth century and the turn of twenty-first century witnessed significant progress
in technology in general and information technology and communication in particular. Such progress still
continues until today, accelerating with wide quick strides more than ever. This age has produced many
mechanisms for manufacturing knowledge and more advanced technological means that have made the globe
as a small village. Communication technology, which is represented by the internet, has played a huge rule in
transferring information and technological revolution from the north to the south passing by the east and the
west at the same time. All of that have had an impact on all political, economic, educational, teaching, social,
media, and advertisement systems in all communities.
The term technology is derived from Greek. It consists of two parts, techno, which means skills or art, and
logy, which means science or study. Thus, the word technology means the science of performance, science of
implementation, or the technical methods to achieve a practical purpose, the science of industrial operation.
THE TRANSFORMATION OF BUSINESS:
It is the change resulting from the discrimination on the bases of the ability to affect change and not on the
bases of upon whom the act of change occurs, which provides the ability to commence a special ongoing
change process, creating a structural transformation that can face challenges and exploit available
opportunities in a widely changing, open, intertwining environment (Al-Mashaikhi, 2019).
THE OBJECTIVE OF THE STUDY:
The purpose of this study is to identify and measure the effect of the IT in its dimensions (infrastructure,
developmental environment, executive support system and applications) on the transformation of business in
its dimensions (operation, organizational change, and workers' competence) in communication companies in
Jordan, and the difficulties, limitations, and opportunities that are provided for the organization.
The impact of information technology on business transformation in
International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021
DOI: 10.5121/ijmit.2021.13104 55
Abeer Sufian and Mohammed Otair
Amman Arb University, Department of Computer Science, Jordan
2. 2
THE IMPORTANCE OF THE STUDY:
The importance of the study stems from the fact that it deals with a modern and vital topic; therefore, it
significantly represents the effects of information as well as communication technology on the transformation
of the booming business environment which is specifically noteworthy in many telecommunications
companies as a result of the transition of the economy from global to a knowledge-based economy.
Competitive advantage and value creation are linked to the challenging ability of today's organizations to
convert acquired knowledge into a direct means of production which reflects the growing and accelerating
importance of the social and human capital, or what has become known to be called as the factor of
knowledge in the organization in the processes of generating ideas and solutions, making strategic decisions,
and improving services and goods. This requires a different structure of the hierarchy of authority in the
organizations which in result will allow for higher flexibility, hence making it different from the traditional
management that the science of management adopted throughout its long history of implementation.
THE HYPOTHESES OF THE STUDY:
THE INTRODUCTION:
This study and its questions are basically based on previous conducted studies related to the effect of IT on
the Transformation of business in the operating telecommunication companies in Jordan; the study aims to
prove the following hypotheses.
THE HYPOTHESES
TheMainhypothesis:Thereisnosignificanteffectthatisprovenstatisticallyattheratioof(α=0.05)for
IT in its three main dimensions: (1- the infrastructure, 2- the development environment, 3- the executive
support system and applications on the business transformation in its three main dimensions (the operations,
the organizational change, the employee‟ efficiency) in telecommunications companies in Jordan.
Three minor hypotheses branch out from this main hypothesis:
First minor hypothesis: There is no significant effect that is proven statistically at the ratio of (α=0.05)
of the IT (the infrastructure, the developmental environment, executive support system and applications) on
the operations in the telecommunication companies in Jordan.
The second sub-hypothesis: Thereisnosignificanteffectthatisprovenstatisticallyattheratioof(α=
0.05) of the IT (the infrastructure, the developmental environment, executive support system and
applications) on the organizational change in the telecommunications companies in Jordan.
There is no significant effect that is proven statistically at the ratio of (α = 0.05) of the IT (the
infrastructure,thedevelopmentalenvironment,executivesupportsystemandapplications)ontheemployees‟
efficiency in the telecommunications companies in Jordan.
The Study model:
In light of the researcher's reviews of previous literature and related studies as well as the study problem
and its elements, the following figure was prepared, which illustrates the variables, elements and
relationships of the topic.
International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021
56
3. 3
Dependent variable
Business Transformation
Independent variable
Information Technology
Figure 1.the study model
The model is prepared by the researcher based on the following main references:
The (Independent) variable elements based on (2011 Gartner) and (2013 EMC Corporation).
The (Dependent) variable elements based on (2013 Don Saracen) and (2009, McGuire et al).
The model which is prepared by the researcher is based on the following two main references:
1. The (Independent) variable elements.
2. The (Dependent) variable elements.
THE PREVIOUS STUDIES:
-Al Shobaki. 2018- The Reality of Computerized Management Information.
The study was conducted with regard to the Palestinian current reality which was conducted by the
researcher regarding the Modern information technology and its impacts on the administrative decisions in
the business organizations.
This study aimed to discuss the advantages that the Palestinian business organizations in the Gaza
Strip can achieve as a result of their efficient use of the modern information technology; the study population
consisted of limited public shareholding companies as well as the Palestinian solidarity companies in the
Gaza Strip; the descriptive and analytical approach was used; the questionnaire was distributed to (126) of
the companies mentioned above; the number of questionnaires which were received was (71). The study
concluded that many Palestinian companies actually do not use basic information technology practices; it
also arrived at the conclusion thatmanagers‟lackofknowledgeandthe knowledge of the significance of the
Internet is because of their incompetency and lack of capabilities in the English language. The study
recognized the importance of making a shift in the traditional administrative systems that are used in the
Palestinian companies as well as keeping pace with modern technological development.
International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021
57
4. 4
-AK Kariuki (2015) The Impact of information technology on organizational performance.
The study aimed to find out the levels of the information and the communication technology tools which
are mainly used in the industrial companies in Jordan; The study population consisted of all the Jordanian
industrial public shareholding companies which are listed in the Amman Financial Market mainly for the
year (2004), the number of these chosen companies was 85. The sample was collected by relying on the
officially declared capital of these companies; (153) questionnaires were distributed to the top management
managers, and a percentage of (75%) of these questionnaires were recovered; the descriptive and analytical
method was used to address it.
The study concluded that the majority of the Jordanian industrial companies have a designated computer
department which managers do use it in the carrying out their work, even on partial basis, also, (79%) of
these companies do not have an internal network for their devices; the study recommended the activation of
the use of modern information and communication technology tools such as: having an internal link of
devices between different departments and making use of the capacities and capabilities of these technologies
in the carrying out of business.
E- Erdurmazlı- Jun 18, 2020, the Effects of Information Technologies on Organizational Culture.
The study argues that information technologies can have direct impact on the performance of
telecommunication companies and is considered as an important tool of how groupware use affects
communication and collaboration among operating telecommunication companies.
This study aimed to find out the effects of using information technology on the success of projects in
the ICT sector in Jordan; the study population in this study consisted of the 200 ICT companies in Jordan
until the year 2011. Both the arithmetic means and the standard deviation were used to extract the results of
the hypotheses. Several conclusions have been achieved; the most important of these conclusions was the
presence of an effect of the elements and characteristics of information technology regarding the success of
projects in the ICT sector. The study recommended increasing awareness of the concept of information
technology because of its great role in improving the level of performance; moreover, the study
recommended highlighting the importance of providing devices, hardware, software and databases in all the
project activities.
J-Cepeda ·
2019, The Information technology capabilities and organizational agility.
This study aimed to understand the link between information technology capabilities and
organizational agility. Researchers have classified information technology capabilities into three dimensions
which include: IT infrastructure capabilities, IT business expansion capabilities, and IT proactive stance. The
sample consisted of (128) individuals working in the field of information technology, and the descriptive and
analytical method was used. The study has reached many results, the most prominent of these results is the
perceptible existence of a connection between the competences of the information technology infrastructure
and the expansion of the business capabilities. The study recommended adopting an advanced infrastructure
for information technology and advanced applications and systems.
International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021
58
5. 5
BA NOURI ·
2020, the Effect of cooperative management on organizational agility.
The study aimed at transforming business through the transformation in information technology; the
studyfocusedontheChiefExecutiveOfficer‟srole(CIO)inmakinginformationtechnologyacreatorof
change within the organizations as well as empowering the employees to achieve the highest level of
performance.
It also addresses the change in the CIO‟s priorities. IT leaders have the imperative to transform the
relationship between IT and the rest of the business. The study concluded that there are new economies in
information technology.
The competitive advantage will depend on the organizations' ability to assist IT investments in new
business ways where the ability that is emerging through the new economies of information technology is to
find new sources of revenue and accordingly not only sources of competitive advantage but also new roles
for the CIO.
S-Panda ·
2018- Information technology capability and knowledge management.
Thisstudyaimedtodefinethefivemainprinciplesindefining“thecloud”asdefinedbytheNational
Institute of Standards and Technology (NIST); these five main principles are: rapid flexibility, demand-
driven and self-service, resource pooling, wide network access, and service of measurement.
Thestudyconcludedthat“cloudcomputing”hasbeenclassifiedintotwocategories;thestudyalso
concluded that with the help of a group of technologies (Virtualization, Cloud Computing, and ITaaS), the
competitive advantage, the innovation and the efficiency can be achieved. In addition; there are four main
focal points in the transformation from IT to ITaaS. In the end, the study found that there are a number of
success factors, the most important of these factors are: competitiveness, innovation, customer experience,
profitable business, and value-based decisions.
THE METHODS AND PROCEDURES:
THE STUDY POPULATION:
As discussed earlier, the main study population of the study consisted of all operating telecommunications
companies in Jordan which at the end of the year 2014 were three, companies that included: Zain, Orange,
and Umniah
and are still as until the present date.
THE INSPECTION AND ANALYSIS UNIT:
The Inspection and Analysis Unit consisted of the directors, deputies, assistants, consultants, heads of
departments, and assistants to heads of departments; these represent the higher departments in the
telecommunication companies and are responsible for the information and communication technology.
THE SOURCES OF THE STUDY DATA:
The sources of study data are primary sources that were collected through direct reference to the study
sample as well as secondary sources which were obtained from research papers, reports, articles, and books.
International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021
59
6. 6
THE STATISTICAL ANALYSIS OF THE STUDY DATA AND THE HYPOTHESIS
TESTS:
THE DEMOGRAPHIC CHARACTERISTICS ANALYSIS OF THE STUDY SAMPLE.
The percentage of the study sample individuals under the age of (40) in general was about (82.7%) and those
over the age of (40) years formed (17.4%) of the total study sample. The study sample of those who hold
university degrees (Bachelor‟s degree) constituted (76%) and those holding an intermediate diploma
certificate or less constituted (20%), while those with higher degrees (such as: higherdiploma,master‟s,or
doctorate) was (4%) of the total sample.
Based on the previous characterization of the sample study, it can be concluded that the sample is
characterized according to diversity for the reason that it includes a different range of scientific
specializations with the holdersofbachelor‟sdegree at the top.
The study sample included several job levels, the highest percentage of department heads was (20%)
followed by the heads of people and workers in the administrative fields with a percentage of (34.6%),
afterwards the supervisors and workers in engineering fields; these formed a percentage of (21.4%). With
regard to managers and technical workers, their percentage was (10.4%) of the total study sample. Depending
on the given statistics, it has become clear to us that the study sample has an appropriate representation of all
job levels.
The following table shows that:
Company
name
General
managers of the
companies
Deputy
general
managers
Assistant
general
managers
Consultant
assistants of
the General
managers
Heads of
departments
Heads of IT
departments
Assistants of
the Heads of
IT
departments
The
Total
Zain 3 3 3 12 3 3 3 30
Umniah
3 3 3 10 3 3 3 28
Orange 3 3 3 8 3 3 3 26
Total 9 9 9 30 9 9 9 84
The above results showed that (60%) of the sample members and who constituted the majority of the study
sample had previous experiences which exceeded (5) years; however, the percentage of those who had
experiences that are less than (5) years was about (40%), based on the attained results, it is evident that the
employees have had good and sufficient experience; this was reflected in their answers to the questionnaire.
THE RESULTS OF ANALYZING THE MEANS FOR THE ELEMENTS AND
VARIABLES OF THE STUDY:
THE ANALYSIS OF THE MEANS AND VARIABLES OF THE INFORMATION
TECHNOLOGY:
The implementation of the information technology includes the implementation of three main variables as
they all together measure the extent of the implementation of information technology as a whole; these
International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021
60
7. 7
variables include: the infrastructure, the development environment, systems and implementation of executive
support.
THE FIRST VARIABLE:
THE INFRASTRUCTURE
The lowest arithmetic mean was “4.320” out of “5”, or equivalent to “86.4%”, while the second article
was(the company has the technical support for basic information technology resources, devices, checks,
software, and storage media); this indicates that that there is a need for some improvement and the increase
of interest in telecom companies in order to strengthen the technical support for information technology.
As for the highest arithmetic mean, it was “4.373” out of „5”, or equivalent to “87.5%”.Asforthe first two
articles which were: (the company has had an integrated information technology infrastructure in terms of
devices, checks, system software, and the necessary and storage capacities); as for the fifth article, (the
company can regulate, control and protect the infrastructure resources (such as: devices, networks, software
and storage capacities).
This indicates that there is great concurrence on the availability of the necessary infrastructure in Jordan
telecommunications companies. As for the general mean of the infrastructure variable, it has reached “4,355”
out of 5, which equals to 87.1%. This indicated that the sample population highly believe that the
telecommunications companies in Jordan have suitable IT infrastructures.
Number Article
Arithmetic
mean
Arithmetic
mean %
Standard
deviation
Importance
level
1
The company has an integrated IT infrastructure in terms of
hardware, networks, system software and the necessary
storage capacities.
4.373 87.5 % 0.514 High
2
The company has technical support for basic information
technology resources (hardware, networks, software and
means of storage).
4.320 86.4 % 0.524 High
3
The company has an infrastructure which is flexible in order
to be able to install various applications and software in
terms of (hardware, networks, software and storage means).
4.347 86.9 % 0.533 High
4
The company is constantly reviewing the infrastructure
resources with the intention of updating and developing the
infrastructure components such as: hardware, networks,
software, and storage means.
4.360 87.2 % 0.561 High
5
The company has the ability to regulate and protect
resources such as: infrastructure, hardware, networks,
software, and storage media).
4.373 87.5 % 0.514 High
The General average of the infrastructure variable 4.355 87.1 % 0.529 High
THE SECOND VARIABLE:
THE DEVELOPMENTAL ENVIRONMENT
The lowest arithmetic mean was of the seventh article (the company has the adequate technical support for
the components of the development environment); the arithmetic mean of seventh article was “4.293” out of
International Journal of Managing Information Technology (IJMIT) Vol.13, No.1, February 2021
61
8. 8
“5” or “85.9%”, hence reflecting the need for the telecommunications companies in Jordan to make more
improvement with regard to this aspect.
The highest average mean was for the sixth article (the company has an integrated development environment
in terms of tools and software ready for the system development process, programming languages, support
services and applications that are needed in its various stages); the average was “4.413” out of “5”
or “88.3%”.
This indicates a great conviction among respondents that telecommunications companies in Jordan are keen
to provide an integrated development environment in terms of ready-made tools and software.
The general arithmetic mean of the articles of the developmental environment variable as a whole was
“4,352” or “87%” which means that the respondents of the study sample highly believe that
telecommunications companies in Jordan provide a suitable development environment of their businesses.
Number Article
Arithmetic
mean
Arithmetic
mean %
Standard
deviation
Importance
level
6
The company has an integrated development environment in terms
of tools and software ready for the system development process,
programming languages, support services and applications that it
needs in its different stages.
4.413 88.3 % 0.522 High
7
The company has the technical support for the development
environment components.
4.293 85.9 % 0.540 High
8
The company has a diverse development environment available for
developing systems and applications.
4.347 86.9 % 0.533 High
9
The company reviews the development environment with the intent
to integrate and update it continuously to support building,
developing and maintaining the applications that the company
needs.
4.360 87.2 % 0.607 High
10
The company provides the needed technical support and training
which are necessary to use in the development environment, its
management and control of its resources.
4.347 86.9 % 0.557 High
The General average of the development environment variable 4.352 87.0 % 0.552 High
THE THIRD VARIABLE:
THE EXECUTIVE SUPPORT SYSTEMS AND APPLICATIONS:
The lowest arithmetic mean which is “4,240” out of “5” or “84.8%”;thisrelated to the thirteenth article ( the
ease of access to the applications through more than one means by linking to the Web and through simple
user interfaces); this reflects the great potential for telecommunications companies in Jordan to improve and
facilitate access to applications.
As for the highest arithmetic mean which was “4.307” or 86.1%”;thisrelated to the fifteenth article (the
technical support and the practical training that are available for workers in the use of software applications
and systems); this indicates the interest of the telecommunications companies in Jordan to provide technical
support and training for workers on the use of the applications and software systems.
The general arithmetic mean of the articles was related to the variable of executive support systems and
applications which was “4,277” out of „5” or “85.5%”;this means that the study sample individuals believe
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to a high degree of the ability of the telecommunications companies in Jordan to provide appropriate
executive support systems and applications within the working environment of these companies.
Number Article
Arithmetic
mean
Arithmetic
mean %
Standard
deviation
Importance
level
11
The company has applications and software systems that
cover the scope of the company's work within its various
administrative levels.
4.253 85.1 % 0.548 High
12
The company has software applications and systems that
cover the specific work of the company, such as decision
support systems (DSS), enterprise resource management
systems (ERP), and other service applications such as
(CRM) and others.
4.293 85.9 % 0.564 High
13
The easy access to the applications through more than one
medium through the network connection (Web) and
through Simpler user Interfaces.
4.240 84.8 % 0.516 High
14
The applications ensure the confidentiality, the protection,
the management and the control of the data and
information.
4.293 85.9 % 0.540 High
15
The support, the technical support, and practical training
are provided for personnel using the software applications
and systems.
4.307 86.1 % 0.519 High
16
The company maintains and develops applications and
systems to meet changing requirements.
4.293 85.9 % 0.540 High
17
The company continually develops high-end applications
that support decision-making and problem-solving
processes.
4.253 85.1 % 0.572 High
The general average of the variable of systems and applications of
the executive support.
4.277 85.5 % 0.537 High
THE MEANS ANALYSIS OF THE BUSINESS TRANSFORMATION VARIABLES:
Business transformation includes three main variables which are: operations, organizational change, and
workers' competence.
THE FIRST VARIABLE:
THE OPERATIONS:
The lowest arithmetic mean was “4.240” out of „5”; this is equivalent to “84.8%”; this related to the
eighteenth article (a review of the operations from the perspective of the concept of business transformation);
this is important for the telecommunications companies in Jordan so as to be able to make greater efforts in
reviewing their operations from a business transformation perspective.
As for the highest arithmetic mean which “4.373” outof„5”;thisisequivalentto“87.5%”;thisrelated to the
twenty-second article (the operations are reviewed to ensure their completion and the achievement of the
required results).
As for the general arithmetic mean of the operations variable as a whole; it amounted to “4.336” out of “5”;
this is equivalent to “86.7%” which indicates that the respondents believe to a high degree that
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telecommunications companies in Jordan apply appropriate and supportive operations for business
transformation within the working environment of these companies.
Number Article
Arithmetic
Mean
Arithmetic
Mean%
Standard
Deviation
Importance
Level
18
The processes are reviewed from the business transformation concept
perspective.
4.240 84.8% 0.654 high
19
The operations are not viewed as separate, one-time tasks, but rather on
the basis that they are continuous operations and programs. that aim to
monitor the changes that are taking place and are constantly being
reviewed and improved.
4.280 85.6% 0.605 High
20
The goal and access to active transformation and that is why the
company is keen to make the operations formal.
4.307 86.1% 0.592 High
21
The company is keen to build a formal model that reflects change and
includes ways to ensure that change is applied and witnessed in the daily
workflow.
4.333 86.7% 0.577 High
22 The Processes are always reviewed to ensure completeness and results. 4.373 87.5% 0.540 High
23
The technology which is used has contributed to the increase of
coordination between the different processes.
4.320 86.4% 0.524 High
24 Technology has resulted in making the operations more efficient. 4.333 86.7% 0.553 High
25
Technology has supported the innovation and the product development
(goods and services).
4.333 86.7% 0.528 High
26
The Operations have contributed to improving the value creation chain
through creation, production, distribution and support.
4.320 86.4% 0.524 High
The General Average of the Process Variable 4.336 86.7% 0.534 high
THE SECOND VARIABLE:
THE ORGANIZATIONAL CHANGE:
The lowest arithmetic mean was “4.240” out of “5”;thisis equivalent to 84.8%; it relates to the thirty-fourth
article (it guarantees the performance under the business model to improve the level and the degree of
cooperation, coordination and participation between the employees through an organizational structure that
ensures flexibility),hence reflecting the need to encourage the Telecommunications companies in Jordan
exert greater efforts to improve the level and degree of cooperation, coordination and participation among
their working employees.
The highest arithmetic mean which was “4.400” out of “5”; this is equivalent to “88%”; it relates to the
twenty-seventh article (technology has contributed to the review of the organizational structures of the
company to correspond with the nature of the transformation in business, and in general, the general
arithmetic mean of the articles of the change variable Organizational 4.285, which is equivalent to 85.7%,
which means that the respondents of the study believe to a high degree that the organizational change in
telecommunications companies in Jordan greatly support the business transformation.
Number Article
Arithmetic
Mean
Arithmetic
Mean%
Standard
Deviation
Importance
Level
27
Technology has contributed to the review of the company's
organizational structure that corresponds to the nature of the
transformation in the business.
4.400 88.0% 0.569 high
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28
Technology has contributed in shaping working interrelationships
between the units and individuals within the company.
4.293 85.9% 0.588 High
29
Technology has contributed to the readiness of performance and the
method by which tasks and duties are distributed.
4.267 85.3% 0.622 High
30
The company constantly reviews the organization's culture so as to
align it with the business transformation.
4.307 86.1% 0.615 High
31
Technology has contributed to a review and change of the hierarchy
of authority and authority in the organization.
4.307 86.1% 0.592 High
32
Technology has contributed to a reconsideration of the lines of chain
of hierarchy and authority among superiors and subordinates.
4.360 87.2% 0.607 High
33
The organizational structure has to have the ability to change to
transform in order to support a transforming business model because
of the influence of modern technology as well as change in the
business environment, also the openness of environments due to
globalization.
4.267 85.3% 0.553 High
34
Ensures performance under the business model on improving the
level of cooperation, coordination and participation among
employees through an organizational structure that ensures
flexibility.
4.240 84.8% 0.541 High
35
The model supports the concept of sharing knowledge among the
company‟s working employees
4.253 85.1% 0.496 High
The General Average of the Organizational Change Variable 4.285 85.7% 0.558 High
THE THIRD VARIABLE:
THE WORKERS' COMPETENCE:
The lowest arithmetic mean was “3.920” which is equivalent to “78.4%”; it related to the forty-third article
(the company has an appropriate recruitment, a contracting system, and policies that satisfy employees); this
reflects the need for the telecommunications companies to constantly review their recruitment and
contracting systems and policies.
The highest arithmetic mean amounted to “4.253” which is equivalent to “85.1%”; it was the share of the
thirty-eighth article (the company has a clear and publicized policy in the field of human resources); this
means that the respondents strongly agree that telecommunications companies have clear policies.
On the whole, the general arithmetic mean for the articles relating to the employee Competence variable was
“4.019” out of “5” which is equivalent to “80.4%”; this means that the study sample individuals believe with
a high degree that the Competence of workers in the telecommunications companies in Jordan is one of the
most important elements that contribute to achieving business transformation.
Number Article
Arithmetic
Mean
Arithmetic
Mean%
Standard
Deviation
Importance
Level
36
The company is keen on developing an organizational culture that can be
felt at the level of performance
4.200 84.0% 0.569 high
37
The behavior of workers in the company is consistent with, keeping up
the pace as well as supporting the change process.
4.213 84.3% 0.599 High
38
The company has a clear and announced policy in the field of human
resources.
4.253 85.1% 0.572 High
39
The company considers its employees as the most valuable resource
among its all available resources; it is keen to devote to this concept.
4.133 82.7% 0.644 High
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40
The company constantly works to provide opportunities to rehabilitate its
employees to keep up with the continuous process of change in the work
environment.
4.093 81.9% 0.661 High
41
The organizational structure and labor interrelations in the company
support achieving the highest performance by its employees.
4.040 80.8% 0.743 High
42
The company is keen on providing the requirements and conditions of
readiness for its employees in order to face the process of transformation
and change.
4.107 82.1% 0.709 High
43
The company has an appropriate recruitment, contracting system and
policies that result in employees‟ satisfaction.
3.920 78.4% 0.896 High
44
Thecompany‟sworksystemachievesagoodlevelofgratitudeforthe
effort and Competence of its workers.
4.040 80.8% 0.907 High
45
The work system guarantees good and appropriate returns and incentives
for workers.
3.987 79.7% 0.893 High
The General Average of the Employee Competence cy Variable 4.019 80.4% 0.830 High
THE RESULTS OF REGRESSION ANALYSIS AND HYPOTHESIS TESTING:
ANALYZING THE IMPACT OF APPLYING INFORMATION TECHNOLOGY ON EACH
BUSINESS TRANSFORMATION VARIABLE:
A) The impact of information technology on operations in Jordanian telecommunications companies.
It can be seen that the value of the correlation coefficient (R) between information technology and operations
amounted to “+ 51.6%” ; this indicates the existence of a strong positive correlation between the two
mentioned earlier; the Adjusted “R Square” is about “25.6%”; this means that information technology
explains about a quarter of the change in the dependent variable which is the operations in the Jordanian
operating telecommunications companies. However, as for the statistic value (F), it reached “26.430”;
furthermore, its level of significance reached “0.00%” which is less than the level of significance that was
used (5%); accordingly, this indicates the suitability of the model used in the study.
Moreover, the beta constant which is represented by the alphabetical letter (B) relating to information
technology was “0.455”, while and the value which is represented by the alphabetical letter (t) for this
parameter was “5.141” , in addition, its level of significance was “0.00%” which is less than the level of
significance of the user, which was “5%”; consequently, the first sub-hypothesis was rejected; it states that
thereisnostatisticallysignificanteffectatthelevelof(α=0.05)forinformationtechnologyrelating to the
operations in operating telecommunications companies in Jordan; however, the alternative hypothesis was
accepted; it states that there is a statistically significant effect at a significant level. (α=0.05)forinformation
technology on operations in telecom companies in Jordan.
Variable Coefficient T Sig.
Constant 0.466 5.998 0.000
IT 0.455 5.141 0.000
Model Summary
R 0.516
R Square 0.266
Adj. R Square 0.256
Std. Error of the Estimate 0.08273
F 26.430
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Sig. of F 0.000
B) The impact of the information technology on the organizational change in the operating
telecommunications companies in Jordan.
Relating to the above-mentioned information relating to the correlation coefficient (R) which was between
the information technology variable and the organizational change variable which was “+ 60.3%”; this
reflects a strong positive correlation between these two.
The Adjusted “R Square” was “35.4%” which means that information technology explains more than one-
third of the change in the dependent variable, which is the organizational change in Jordanian telecom
companies.
However; the statistic value (F) was about “41.615”,; moreover, its level of significance was “0.00%” which
is less than the level of the meaningful user (5%); accordingly, this indicates the suitability of the model as
well as its validity in order to predict the level of the organizational change in the operating
telecommunications companies in Jordan ; this is attained by knowing the level of the application of the
information technology.
The beta coefficient (B) for information technology was “0.483”, while the value (T) for this parameter was
“6.451”;the level of significance was “0.00%” which is basically less than the level of the user morale of
“5%”;this result reflects that there is a positive impact of the information technology on the organizational
change in the Jordanian operating telecommunications companies, Therefore, the second sub-hypothesis was
rejected which states that there is no statistically significant effectatthelevelof(α=0.05)forinformation
technology on organizational change in the operating telecommunications companies in Jordan; however, he
alternative hypothesis was accepted which states that there is a statistically significant effect at a significant
level (α = 0.05) for the information technology on the organizational change in the operating
telecommunications companies in Jordan.
Variable Coefficient T Sig.
Constant 0.439 6.675 0.000
IT 0.483 6.451 0.000
Model Summary
R 0.603
R Square 0.363
Adj. R Square 0.354
Std. Error of the Estimate 0.06996
F 41.615
Sig. of F 0.000
C) The impact of information technology on the Competence of workers in Jordanian
telecommunications companies.
That the correlation coefficient (R) between the information technology variable and the workers'
Competence variable was 25.4%, which reflects the low correlation between the two variables. As for
Adjusted R Square, it reached 5.2%, which means that information technology explains about 5% of the
change in the Competence of workers in Jordanian telecommunications companies.
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The statistic value (F) was “5.040”;however, the level of significance was “2.80%” which is less than the
level of significance used in the study of 5%, which indicates the validity of the model that was used in the
study.
The beta coefficient (B) for information technology was “0.283”;the value of (0) for this parameter was
“2.245”;moreover,its significance level of was“2.80%” which is less than the level of user morale of “5%”;
this result reflects that there is a positive effect of the information technology on the Competence of workers
in the Jordanian operating telecommunications companies; consequently, the third sub-article was rejected
whichstatesthatthereisnostatisticallysignificanteffectatasignificantlevel(α=0.05)forinformation
technology on the Competence of workers in the telecommunications operating companies in Jordan; on the
other hand, the alternative hypothesis was accepted which states that there is a statistically significant effect
at a significant level (α = 0.05) for the information technology on the Competence of workers in the
operating telecommunications companies in Jordan.
Variable Coefficient T Sig.
Constant 0.573 5.171 0.000
IT 0.283 5.245 0.028
Model Summary
R 0.254
R Square 0.065
Adj. R Square 0.052
Std. Error of the Estimate 0.11788
F 5.040
Sig. of F 0.028
THE RSULTS AND CONCLUSION:
THE RSULTS:
The study has arrived at a number of results; the most important of these results is that the
telecommunications companies in Jordan operating in the field of information technology have: good
infrastructure, software and communications networks, in addition to having a developmental environment,
systems and applications for the appropriate executive support.
Moreover, the operating telecommunications companies adopt the concept of business transformation as a
comprehensive and strategic process towards achieving the goals and vision of the telecommunications
company; this leads to the constant improvement of the business performance as well as raising Competence
and effectiveness.
THE CONCLUSION:
The study has a number of recommendations to be offered as a result of this study;, the most important of
these recommendations is that there is a need to develop and improve the infrastructure which can be
achieved by: providing support and technical support, improving the development environment, systems as
well as the applications of the executive support; furthermore, there is a need to improve and develop
processes as well as to develop the organizational change and employees‟ participation also, the study
recommended that there is a need to change the organizational structure in order to support the
transformation of business and develop the Competence of employees so as to complement this
transformation.
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Tables:
The Questionnaire
The First Part:
The Demographic Information
Age:
Less than 30 years 30-less than 40 years 40-less than 50 years More than 50 years
Education
Instructional College Diploma Bachelor Higher Diploma M.A. or PhD
The Occupation Level
Manager Head of Dept. Head of Division Supervisor Eng. Works
Tech. Works Administrative Works Other than that (list it)
Years of Experience:
Less than 5 years 5-less than 10 years 10-less than 15 year More than 15 year
Years of Experience in the current company
Less than 5 years 5-less than 10 years 10-less than 15 year More than 15 year
Part Two:
The Questionnaire articles:
Kindly choose the appropriate option by marking it with an "X".
First: The extent of performing of information technology
No. item
Strongly
Agree
Agree Neutral Disagree
Strongly
Disagree
Infrastructure
It refers to the basic level of architecture through which computing devices and equipment, system operating software, and data storage
units that enable the user to use development and implementation tools and various applications are linked.
1
The company has an integrated IT infrastructure in terms of
hardware, networks, system software and the necessary storage
capacities.
2
The company has support and technical support for basic IT
resources (hardware, networks, software and storage media).
3
The company has a flexible infrastructure to install various
applications and software in terms of hardware,
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networks, software and storage media).
4
The company is constantly reviewing the infrastructure
resources with the intention of updating and developing the
infrastructure components (hardware, networks, software and
storage media).
5
The company is able to control and protect infrastructure
resources (hardware, networks, software, and storage media).
The development environment
It refers to the set of systems and software tools from programming languages, database management systems, and other utilities that
enable developers to build, test and implement various applications.
6
The company has an integrated development environment in
terms of tools and software ready for the system development
process, programming languages, support services and
applications that you need in its various stages.
7
The company has the support and technical support for the
components of the development environment.
8
The company has a diverse development environment
available for developing systems and applications.
9
The company reviews the development environment with the
intent to integrate and update it continuously to support
building, developing and maintaining the applications the
company needs.
10
The company provides the technical support and training
necessary to use the development environment, its
management and control of its resources.
Systems and applications of executive attribution
This aspect refers to the software systems and specific applications that support the company's work with its various levels and various
functions
11
The company has software applications and systems that cover
the company's work at its various administrative levels.
12
The company has software applications and systems that cover
the specific work of the company, such as decision support
systems (DSS), enterprise resource management systems
(ERP), and other services applications such as (CRM) and
others.
13
Ease of access to applications through more than one means
through a link to the network (Web) and through simple user
interfaces.
14
The applications ensure the confidentiality, protection,
management and control of data and information.
15
Support, technical support, and training is provided for those
working in the use of software applications and systems.
16
The company maintains and develops applications and systems
to fulfill changing requirements.
17
The company continuously develops quality applications that
support decision-making and problem-solving processes.
Second: Measuring the business transformation
No. item
Strongly
Agree
Agree Neutral Disagree
Strongly
Disagree
Processes
It refers to the basis or essence of the value chain in a business, which includes the stages of creation or generation, production,
distribution and support.
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18
The processes are reviewed from the perspective of
business transformation concept.
19
Operations are not viewed as separate, one-time tasks, but
rather on the basis that they are continuous operations and
programs aimed at monitoring the changes taking place
and being reviewed and improved continuously.
20
That the goal and reach an active transformation, and that
is why the company is keen to make the operations
formal.
21
The company is keen to build a formal model that reflects
change and includes ways to ensure that change is applied
and touched in the daily workflow.
22 Processes are reviewed for completeness and results.
23
The technology used has contributed to increasing
coordination between the different processes.
24 Technology has made operations more efficient.
25
Technology has supported innovation and product
development (goods and services).
26
Operations contributed to improving the value creation
chain through creation, production, distribution and
support.
The Organizational change:
It refers to the structures, the systems and the processes that would enable the organization to control, compete, as well as provide it
with efficiency, innovation, agility, success and sustainability.
27
Technology has contributed to a review of the company's
organizational structure, which is in line with the nature of
the business transformation.
28
Technology has shaped the working relationships between
units and individuals in the company.
29
Technology has contributed to the readiness of
performance and the way tasks and duties are distributed.
30
The company reviews the organization's culture as it
aligns with the business transformation.
31
Technology has contributed to reviewing and changing
the hierarchy of authority and permissions in the
organization.
32
Technology has contributed to a reconsideration of the
lines of authority and permissions of superiors and
subordinates.
33
The organizational structure has to have the ability to
change to transform in order to support a transforming
business model because of the influence of modern
technology as well as change in the business environment,
also the openness of environments due to globalization.
34
Ensures performance under the business model on
improving the level and degree of cooperation,
coordination and participation among employees through
an organizational structure that ensures flexibility.
35
The model supports the concept of sharing knowledge
among company's employees.
Workers' Efficiency
It refers to workers at all levels in terms of their readiness for the transformation process, which cannot happen without providing the
elements of readiness from the appropriate organizational competence that contribute to the transformation of workers' behavior,
throughtheorganization‟sfollow-up to work, contracting and appropriate employment policies.
36
The company is keen to develop an organizational culture
that can be felt at the level of performance.
37
The behavior of workers in the company is consistent
with, keeps up, and supports the change process
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38
The company has a clear and announced policy in the
field of human resources.
39
The company considers its employees as the most
valuable resource among its all available resources; it is
keen to devote to this concept.
40
The company works to provide opportunities to
rehabilitate workers to keep pace with the continuous
process of change in the work environment.
41
The organizational structure and labor relations in the
company support achieving the highest performance by its
employees.
42
The company is keen to provide the requirements and
conditions of readiness for two years to face the process
of transformation and change.
43
The company has an appropriate recruitment and
contracting system and policy that satisfies employees.
44
The company's work system achieves a good level of
gratitude for the effort and Competence of its employees.
45
The work system guarantees good and appropriate returns
and incentives for workers.
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2017 International Journal of Computer Science & Information Technology (IJCSIT),
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2017, the Successful Information Technology Adaptation Process for Organization
agility, improved conceptualizing of the relationship between IT capabilities ...
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E. BA NOURI ·
2020, the Effect of cooperative management on organizational agility
F. S-Panda ·
2018- Information technology capability and knowledge management.
G. A- Ashrafi ·
2019, the role of business analytics capabilities.
H. J-Cepeda ·
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