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The New Ecology of Online Giving and The Giving Evolution April 21, 2011 Debra Askanase, Community Engagement Manager, FirstGiving
How this webinar works ,[object Object],[object Object],[object Object]
Upcoming webinars ,[object Object],[object Object],[object Object],[object Object],All webinars are 1pm EST/ 10am PST
About the presenters Debra Askanase Community Engagement Manager [email_address]
Who is FirstGiving
Fundraising solutions Personal Support for your nonprofit, donors, and fundraisers Easy, tested, and secure transaction processes for the donor Peer-to-Peer Fundraising Pages and Event Registrations Donor Analytics and Market Research Online Donations
Today’s agenda The giving evolution: who’s in control now?  The rise of influence networks The ecology of giving: on-site donations The ecology of giving: off-site donations Donation payment processing: brief overview Social media fundraising: where it’s going The (not-so-distant) future of online giving
The old way = conceit of ownership nonprofit organization supporter list Yearly appeal Special appeals Fundraising events
The donor revolution is not on its way.  It has arrived. “ Donor legacy mindset” = a thing of the past It’s about causes, not the organization  Every. Single. Day. Nonprofits must earn donor loyalty
Donors are in control seeking out a cause and a nonprofit to match their passion Non-profit Non-profit Donor Donor Donor Donor Donor Donor Donor Donor To young donors, nonprofits themselves are fungible Non-profit
… and they now choose  how  they donate to  which organization and  when
Technology has put donors in the driver’s seat Access to information The rise of influence networks Online donation solutions where donors live - online
The recommendation engine is driving purchasing decisions Influencing purchasing decisions
“ Millennial donors say they would be likely or highly likely to give if asked by: a family member (74.6%) or a friend (62.8 %)” - Millenial Donor Report, 2010
Donate Button for websites Pre-2000 Donate using mobile phone/SMS 2005 2009 2011 Donate via social networks Project-based website donations Personal Fundraising through donation portals Generalized online donation portals Cross-platform donation portability Abbreviated History of Online Donations
Annual US giving: $300 billion http://www.blackbaud.com/bb/online/fundraising.aspx http://philanthropyblog.bwf.com/2011/03/convio-reports-on-growth-of-online.htmlt http://www.onlinegivingstudy.org/quarterlyindex The rise in online giving Online US giving: 5% to 7% of $300b ,[object Object],[object Object],[object Object],[object Object],[object Object]
Culture and comfort of online purchasing is fueling the rise in online donations
The story of unique donors
Technology solutions have stepped in to fill the void
Be where the giving happens
On a nonprofit website Home-grown systems situated on the website Donation button Virtual gifts  Gift e-cards
On a nonprofit website: Donation button
On a nonprofit website: donation forms
Gift e-cards on the website
External to the nonprofit website Peer to peer crowdfunding platforms Widgets of all types (located on other sites) Facebook applications Niche fundraising and donation portals
Using a Facebook Application Features: ,[object Object],[object Object],[object Object],[object Object],[object Object],http://venturebeat.com/2011/03/21/facebook-payments/
Facebook Apps: Virtual Gift example
Facebook Apps: Causes
Facebook Credits ,[object Object],[object Object],[object Object],[object Object],For more on Facebook Payments: http://venturebeat.com/2011/03/21/facebook-payments/?source=facebook
Donate anywhere: Widgets
Peer to peer crowdfunding platforms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Niche fundraising or donation portals
Three models of donation payment processing
Donor-centric disbursement
“ Social media fundraising” usually means this
Or this…leveraging the power of social media
The bleeding edge: social media platforms for fundraising
[object Object],[object Object],[object Object],http://www.nten.org/blog/2009/07/06/three-lessons-social-media-fundraising
Mobile giving
http://www.nten.org/NTENChange
Accelerated growth in on-site giving The (near) future of online giving Accelerated growth in peer to peer giving Explosion of APIs powering other sites Growth of mobile giving options (including donation portals)  Project-based donations, not only to nonprofits Personalized, geo-local online giving experiences
Sign up for our upcoming webinars ,[object Object],[object Object],[object Object],[object Object],All webinars are 1pm EST/ 10am PST
Connect with us in our social spaces Facebook : facebook.com/firstgiving Twitter : twitter.com/firstgiving FirstGiving Insights blog:  http://insights.firstgiving.com Online Fundraising blog:  http://blog.firstgiving.com FirstGiving for Runners blog: http://runners.firstgiving.com
Thank you! Interested in working with FirstGiving? Lee Johnson Email:  [email_address] Telephone: (415) 243-0757

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The Ecology of Online Giving

  • 1. The New Ecology of Online Giving and The Giving Evolution April 21, 2011 Debra Askanase, Community Engagement Manager, FirstGiving
  • 2.
  • 3.
  • 4. About the presenters Debra Askanase Community Engagement Manager [email_address]
  • 6. Fundraising solutions Personal Support for your nonprofit, donors, and fundraisers Easy, tested, and secure transaction processes for the donor Peer-to-Peer Fundraising Pages and Event Registrations Donor Analytics and Market Research Online Donations
  • 7. Today’s agenda The giving evolution: who’s in control now? The rise of influence networks The ecology of giving: on-site donations The ecology of giving: off-site donations Donation payment processing: brief overview Social media fundraising: where it’s going The (not-so-distant) future of online giving
  • 8. The old way = conceit of ownership nonprofit organization supporter list Yearly appeal Special appeals Fundraising events
  • 9. The donor revolution is not on its way. It has arrived. “ Donor legacy mindset” = a thing of the past It’s about causes, not the organization Every. Single. Day. Nonprofits must earn donor loyalty
  • 10. Donors are in control seeking out a cause and a nonprofit to match their passion Non-profit Non-profit Donor Donor Donor Donor Donor Donor Donor Donor To young donors, nonprofits themselves are fungible Non-profit
  • 11. … and they now choose how they donate to which organization and when
  • 12. Technology has put donors in the driver’s seat Access to information The rise of influence networks Online donation solutions where donors live - online
  • 13. The recommendation engine is driving purchasing decisions Influencing purchasing decisions
  • 14. “ Millennial donors say they would be likely or highly likely to give if asked by: a family member (74.6%) or a friend (62.8 %)” - Millenial Donor Report, 2010
  • 15. Donate Button for websites Pre-2000 Donate using mobile phone/SMS 2005 2009 2011 Donate via social networks Project-based website donations Personal Fundraising through donation portals Generalized online donation portals Cross-platform donation portability Abbreviated History of Online Donations
  • 16.
  • 17. Culture and comfort of online purchasing is fueling the rise in online donations
  • 18. The story of unique donors
  • 19. Technology solutions have stepped in to fill the void
  • 20. Be where the giving happens
  • 21. On a nonprofit website Home-grown systems situated on the website Donation button Virtual gifts Gift e-cards
  • 22. On a nonprofit website: Donation button
  • 23. On a nonprofit website: donation forms
  • 24. Gift e-cards on the website
  • 25. External to the nonprofit website Peer to peer crowdfunding platforms Widgets of all types (located on other sites) Facebook applications Niche fundraising and donation portals
  • 26.
  • 27. Facebook Apps: Virtual Gift example
  • 29.
  • 31.
  • 32.  
  • 33. Niche fundraising or donation portals
  • 34. Three models of donation payment processing
  • 36. “ Social media fundraising” usually means this
  • 37. Or this…leveraging the power of social media
  • 38. The bleeding edge: social media platforms for fundraising
  • 39.
  • 42. Accelerated growth in on-site giving The (near) future of online giving Accelerated growth in peer to peer giving Explosion of APIs powering other sites Growth of mobile giving options (including donation portals) Project-based donations, not only to nonprofits Personalized, geo-local online giving experiences
  • 43.
  • 44. Connect with us in our social spaces Facebook : facebook.com/firstgiving Twitter : twitter.com/firstgiving FirstGiving Insights blog: http://insights.firstgiving.com Online Fundraising blog: http://blog.firstgiving.com FirstGiving for Runners blog: http://runners.firstgiving.com
  • 45. Thank you! Interested in working with FirstGiving? Lee Johnson Email: [email_address] Telephone: (415) 243-0757

Editor's Notes

  1. http://api.ning.com/files/1dSPmgxnwy-2L4ZJQWCkd55S3Tpen20ZIoIy2XyPP-sbcSk4czj-Vr1wI-W3BycVe30-QCsnbn1464qBYpjjgbFZgi6iaQtv/MillDonorFullReport.pdf&sa=U&ei=JIh6TdngAqKD0QGHkKXrAw&ved=0CA4QFjAA&usg=AFQjCNEuLM6DkB1mRV6J02LAj8EiOkbotA
  2. Envelopes: http://www.flickr.com/photos/ocherdraco/6804142/sizes/m/in/photostream/ Check: http://www.flickr.com/photos/johnmcnab/3335552462/sizes/s/in/photostream/ Haiti: http://www.flickr.com/photos/78316603@N00/4315063178/
  3. Home-grown systems = processed by a system they et up with merchant account, an authorized gateway, a shopping cart, OR a payment processing platform such as Google checkout, Amazon payments, or Paypal. Includes website donation form. Donation button – processed through a third party such as Paypal, NFG, FG
  4. Home-grown systems = processed by a system they et up with merchant account, an authorized gateway, a shopping cart, OR a payment processing platform such as Google checkout, Amazon payments, or Paypal. Includes website donation form. Donation button – processed through a third party such as Paypal, NFG, FG
  5. FB credits is a Facebook-only currency it sells to consumers to let them buy virtual goods in games like Zynga’s FarmVille and Crowdstar’s Happy Island. Facebook splits revenue from Facebook Credits with app developers, meaning it has to disburse funds as well as collecting them. FB Payments is registered in multiple states Facebook could start its own ad network in competition with Google’s AdSense,
  6. Personalized, geo-local online giving experiences: the more relevant the ask, the more it matches personalized needs, the better the ask.