Same Song, Different Verse:  New Tools to Help Accelerate Your Fundraising  AFG 8 th  National Conference High Touch – High Tech Fundraising May 20, 2010 Elizabeth Weaver Engel, CAE Director, Marketing & Sponsorship NACHRI
Fundraising Hasn’t Changed Identify Problem Identify Goals Identify Audience Make the Connection – Why me? Why now?  Our Organization Can Help What Do You Want Me to DO? Thank Donors Cultivate Relationships INSPIRE people
Tools for Fundraising HAVE Changed Direct mail still wins Major donors still key BUT Online is coming on strong Social media is the future
Data, Data, Who’s Got the Data? donorCentrics Internet Giving Benchmarking Analysis (2008) - handout Blackbaud Connections Blog Online Giving Trends (2009) Forrester Research data as reported by  Business Week  (2007) Network for Good’s Online Fundraising Survival Guide (2008) - handout
Online Giving 9% of donors give online 11% of revenue comes in online BUT 39% increase in online giving 3% decrease in offline giving Source:  2008 donorCentrics Internet Giving Benchmarking Analysis
Online Giving Online donors are younger and higher income Source:  2008 donorCentrics Internet Giving Benchmarking Analysis
Online Giving And they give bigger gifts Source:  2008 donorCentrics Internet Giving Benchmarking Analysis
Online Giving Online revenue grew 46% in 2009 compared to 2008. 65% of surveyed nonprofits had a median 21% increase in online revenue compared to 2008. The average online gift was $144.72, which represents a 5% decline from 2008, but remains significantly higher than other fundraising channels. Source:  http://forums.blackbaud.com/blogs/connections/archive/2010/01/04/2009-online-giving-trends.aspx
Types of Social Media Interaction Creators – create content (blogs, tweets, podcasts, YouTube) Critics – comment, rate, review Collectors – RSS & tagging Joiners – use social networking sites Spectators – read blogs, watch videos Inactives – online, no social media use Source:  Business Week  Forrester Data June, 2007
Source:  2007 Forrester Research
Source:  2009 Business Insider
Source:  2010 pingdom.com
Source:  2010 pingdom.com
A few observations The average social network user is 37 years old LinkedIn average age:  44 35-44 age range are the top users of 11 of 19 (58%) of profiled social media sites There are more than 400 MILLION Facebook user accounts (and it’s the leading social network only in western Europe, Australia, and North America) Facebook average age:  38 61% of Facebook users are over 35 There are more than 75 MILLION Twitter user accounts Twitter average age:  39 64% of Twitter users are over 35 Source:  2010 pingdom.com
The Future Is Now Social media is in infancy, particularly for fundraising… … But it’s coming…  … So how do you get ready?
What is all this stuff anyway? Guide to Web 2.0 – handout Q&A?
Examples: Fundraising – BlogRaising Beth Kanter Well-known blogger Donation challenge on blog Ask people to donate $10 each as a birthday present Network for Good Badge FB Birthday Causes application http://beth.typepad.com/
Examples: Fundraising – 12For12K Goals: 12 months 12 charities $12,000 per charity – over $91,000 raised! How? Blog Sharable videos Badges & banner ads Donation buttons Blogger resource center Twitter (account and hashtag 12for12K) Facebook group Ning community http://12for12k.org/
Examples: Fundraising – Twestivals “ Tweet.  Meet.  Give.” Volunteer run/driven Organizer tools Funds raised via tickets, donations, sponsorship, ads, etc. Party or other event Publicized on Twitter, other social media platforms Twestival Global 2010 raised over $460K for international education (Concern Worldwide) – over $6000 in DC alone http://twestival.com/ http://washington.twestival.com/
Examples: Fundraising – Text 2 Give Technology is driven by mGive ( http://mgive.com/ ) & the Mobile Giving Foundation Text short message to 5 or 6 digit number Confirm intent $5 or $10 donation appended to monthly mobile bill American Red Cross Haiti Earthquake Relief Raised over $10 million in a week Other organizations using Text 2 Give United Way/NFL Friends of the World Food Program United Nations Next stage:  TwitPay ( http://twitpay.com/ )  Previously a commercial service Relaunched in February 2010 as 501(c)3 service only
Examples: Fundraising - Tweetsgiving Tweetsgiving ( http://www.tweetsgiving.org/ )  November 24-26, 2009 Tweet what you’re grateful for (#tweetsgiving/@tweetsgiving) Over 22K “thank you” tweets  Donate $10 (or more) Raised over $30K to construct a school in Tanzania
Examples: Relationship Building - Twitter
Example:  Relationship Building - FB Causes Source:  Washington Post, April 22, 2009 Top 5 FB Causes have all raised over $200K #1 – Children’s Healthcare of Atlanta:  $1.1 million Money raised is going up – from $16K/week in January to over $40K/week in April FB Causes is great for raising awareness – over 24 million monthly active users
Examples: Relationship Building - Blogging
YOUR Examples
Q&A
Resources 7 Things Every Nonprofit Professional Should Know about Online Fundraising & Marketing How do I get my Nonprofit’s Facebook fans to donate? A Procrastinator’s Guide to Year-End Fundraising  AmEx Charitable Gift Survey  Fundraising Online is Hard Greenpeace & Me: Why some nonprofits need a better “sidewalk strategy” Who Uses Social Networks?  Blogger Outreach  Fundraising on Twitter  Using Social Media to Meet Nonprofit Goals  All linked from Thanks for Playing today (May 20)  http://thx4playing.blogspot.com/
Elizabeth Weaver Engel, CAE Director, Marketing & Sponsorship National Association of Children’s Hospitals & Related Institutions  (NACHRI) Email:  [email_address] Phone:  703.797.6041 Twitter:  @ewengel Linkedin:  http://www.linkedin.com/in/ewengel   Blog:  Thanks for Playing  http://thx4playing.blogspot.com/

Same Song Different Verse: New Tools to Help Accelerate Your Fundraising

  • 1.
    Same Song, DifferentVerse: New Tools to Help Accelerate Your Fundraising AFG 8 th National Conference High Touch – High Tech Fundraising May 20, 2010 Elizabeth Weaver Engel, CAE Director, Marketing & Sponsorship NACHRI
  • 2.
    Fundraising Hasn’t ChangedIdentify Problem Identify Goals Identify Audience Make the Connection – Why me? Why now? Our Organization Can Help What Do You Want Me to DO? Thank Donors Cultivate Relationships INSPIRE people
  • 3.
    Tools for FundraisingHAVE Changed Direct mail still wins Major donors still key BUT Online is coming on strong Social media is the future
  • 4.
    Data, Data, Who’sGot the Data? donorCentrics Internet Giving Benchmarking Analysis (2008) - handout Blackbaud Connections Blog Online Giving Trends (2009) Forrester Research data as reported by Business Week (2007) Network for Good’s Online Fundraising Survival Guide (2008) - handout
  • 5.
    Online Giving 9%of donors give online 11% of revenue comes in online BUT 39% increase in online giving 3% decrease in offline giving Source: 2008 donorCentrics Internet Giving Benchmarking Analysis
  • 6.
    Online Giving Onlinedonors are younger and higher income Source: 2008 donorCentrics Internet Giving Benchmarking Analysis
  • 7.
    Online Giving Andthey give bigger gifts Source: 2008 donorCentrics Internet Giving Benchmarking Analysis
  • 8.
    Online Giving Onlinerevenue grew 46% in 2009 compared to 2008. 65% of surveyed nonprofits had a median 21% increase in online revenue compared to 2008. The average online gift was $144.72, which represents a 5% decline from 2008, but remains significantly higher than other fundraising channels. Source: http://forums.blackbaud.com/blogs/connections/archive/2010/01/04/2009-online-giving-trends.aspx
  • 9.
    Types of SocialMedia Interaction Creators – create content (blogs, tweets, podcasts, YouTube) Critics – comment, rate, review Collectors – RSS & tagging Joiners – use social networking sites Spectators – read blogs, watch videos Inactives – online, no social media use Source: Business Week Forrester Data June, 2007
  • 10.
    Source: 2007Forrester Research
  • 11.
    Source: 2009Business Insider
  • 12.
    Source: 2010pingdom.com
  • 13.
    Source: 2010pingdom.com
  • 14.
    A few observationsThe average social network user is 37 years old LinkedIn average age: 44 35-44 age range are the top users of 11 of 19 (58%) of profiled social media sites There are more than 400 MILLION Facebook user accounts (and it’s the leading social network only in western Europe, Australia, and North America) Facebook average age: 38 61% of Facebook users are over 35 There are more than 75 MILLION Twitter user accounts Twitter average age: 39 64% of Twitter users are over 35 Source: 2010 pingdom.com
  • 15.
    The Future IsNow Social media is in infancy, particularly for fundraising… … But it’s coming… … So how do you get ready?
  • 16.
    What is allthis stuff anyway? Guide to Web 2.0 – handout Q&A?
  • 17.
    Examples: Fundraising –BlogRaising Beth Kanter Well-known blogger Donation challenge on blog Ask people to donate $10 each as a birthday present Network for Good Badge FB Birthday Causes application http://beth.typepad.com/
  • 18.
    Examples: Fundraising –12For12K Goals: 12 months 12 charities $12,000 per charity – over $91,000 raised! How? Blog Sharable videos Badges & banner ads Donation buttons Blogger resource center Twitter (account and hashtag 12for12K) Facebook group Ning community http://12for12k.org/
  • 19.
    Examples: Fundraising –Twestivals “ Tweet. Meet. Give.” Volunteer run/driven Organizer tools Funds raised via tickets, donations, sponsorship, ads, etc. Party or other event Publicized on Twitter, other social media platforms Twestival Global 2010 raised over $460K for international education (Concern Worldwide) – over $6000 in DC alone http://twestival.com/ http://washington.twestival.com/
  • 20.
    Examples: Fundraising –Text 2 Give Technology is driven by mGive ( http://mgive.com/ ) & the Mobile Giving Foundation Text short message to 5 or 6 digit number Confirm intent $5 or $10 donation appended to monthly mobile bill American Red Cross Haiti Earthquake Relief Raised over $10 million in a week Other organizations using Text 2 Give United Way/NFL Friends of the World Food Program United Nations Next stage: TwitPay ( http://twitpay.com/ ) Previously a commercial service Relaunched in February 2010 as 501(c)3 service only
  • 21.
    Examples: Fundraising -Tweetsgiving Tweetsgiving ( http://www.tweetsgiving.org/ ) November 24-26, 2009 Tweet what you’re grateful for (#tweetsgiving/@tweetsgiving) Over 22K “thank you” tweets Donate $10 (or more) Raised over $30K to construct a school in Tanzania
  • 22.
  • 23.
    Example: RelationshipBuilding - FB Causes Source: Washington Post, April 22, 2009 Top 5 FB Causes have all raised over $200K #1 – Children’s Healthcare of Atlanta: $1.1 million Money raised is going up – from $16K/week in January to over $40K/week in April FB Causes is great for raising awareness – over 24 million monthly active users
  • 24.
  • 25.
  • 26.
  • 27.
    Resources 7 ThingsEvery Nonprofit Professional Should Know about Online Fundraising & Marketing How do I get my Nonprofit’s Facebook fans to donate? A Procrastinator’s Guide to Year-End Fundraising AmEx Charitable Gift Survey Fundraising Online is Hard Greenpeace & Me: Why some nonprofits need a better “sidewalk strategy” Who Uses Social Networks? Blogger Outreach Fundraising on Twitter Using Social Media to Meet Nonprofit Goals All linked from Thanks for Playing today (May 20) http://thx4playing.blogspot.com/
  • 28.
    Elizabeth Weaver Engel,CAE Director, Marketing & Sponsorship National Association of Children’s Hospitals & Related Institutions (NACHRI) Email: [email_address] Phone: 703.797.6041 Twitter: @ewengel Linkedin: http://www.linkedin.com/in/ewengel Blog: Thanks for Playing http://thx4playing.blogspot.com/