The document outlines the 5 key stages in the design thinking process: empathize, define, ideate, prototype, and test. It describes each stage in detail. Empathize involves understanding users through observation and interviews. Define brings clarity to the problem based on user needs. Ideate focuses on generating many creative solutions through brainstorming. Prototype creates artifacts to test possibilities. Test gets feedback from users to refine solutions and further learn about the user. The overall process is presented as human-centered, iterative, and solution-focused.