Design thinking is a human-centered approach to problem solving that involves redefining problems, creating innovative ideas, and testing solutions. It has five phases - empathizing to understand user needs, defining the problem, ideating solutions, prototyping concepts, and testing. Key aspects include customer journey mapping to gain insights, root cause analysis using techniques like 5 whys, and addressing conflicts of interest between stakeholders. The process is iterative, with testing prototypes and getting feedback to refine solutions. Design thinking provides a creative, efficient approach to solving problems and gaining a competitive edge.
This presentation explore the 3 key elements of Design Thinking concept:
1) mind-set
2) process and
3) tool
Thinking of design as an experience rather than isolated objects help us deal with much more complex world - Tim Brown
A way of approaching business problem in the same way designers approach design problem - Roger Martin
No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes. - Bruce Mau
Design as a way of thinking, an approach to solving problems
This presentation explore the 3 key elements of Design Thinking concept:
1) mind-set
2) process and
3) tool
Thinking of design as an experience rather than isolated objects help us deal with much more complex world - Tim Brown
A way of approaching business problem in the same way designers approach design problem - Roger Martin
No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes. - Bruce Mau
Design as a way of thinking, an approach to solving problems
A fast-forward tour about Design Thinking by webkeyz.
How design thinking differs from scientific thinking? Why to use it? When to use it? And how design thinking can impact your life?
This is a short talk and workshop (30' + 90') to give a first introduction to design thinking. Gives theory foundation, notes a few different approaches, and then dives into one of them.
This presentation was first done at ImpactON / StartupChile evening in 2015.
Introduction for Design thinking :
What is Design thinking?
Why to use Design thinking?
What is Design thinking mindset?
Balance for Analytical and Intuitive thinking.
Traditional thinking vs Design thinking.
Combination of Divergent and Convergent thinking.
The key points:
▫️Empathy in business and how to measure it?
▫️Design thinking tools
▫️How to handle uncertainty as the project evolves?
▫️Design thinking in IT — how does it work?
▫️Tips and tricks on design thinking methodology.
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
A summary of the basic principles of design thinking, human centered innovation and its application to strategy. Created by Natalie Nixon of Figure 8 Thinking.
Laura Mocanu of Elite Vision Coaching has an impressive background as a Marketing Professional in her native Romania. This combined with her own career change and a passion for continuing education sets the tone for her work. A business mentor for the Prince’s Trust and Well Being Officer for NIAMH, her own trajectory is an excellent model for what it takes a client to maximize their potential and illustrative of the "Design Thinking" she teaches.
An audio of this presentation can be found at: https://www.dropbox.com/s/v6x32tx449nofqi/14%20Laura%20Mocanu.mp3?dl=0
www.evisioncoaching.co.uk
@EVisionCoaching
Design Thinking in Solving Problem - HCMC Scrum Breakfast - July 27, 2019Scrum Breakfast Vietnam
Did you know that Design Thinking is one of the most advantageous processes in dealing with difficulties?
Particularly true for developers, who always lean on teamwork to solve problems, Design Thinking becomes more important as it helps boost team’s performance to the next level after all.
Join this Scrum Breakfast event now if you are finding a practical and effective problem–solving way!!
– Topic: Design thinking in solving problems
The basic concept of Design Thinking
How the entire Design Thinking process works
How Design Thinking helps in understanding problems from customer’s perspective
How Design Thinking helps in defining and brainstorming solutions
– Speaker: Mr. Nhung Ngo – Scrum Master at Axon Active Vietnam
– Time: 09:00 AM – 11:00 AM | Saturday, 27th July 2019
– Location: Trung Nguyen coffee, 264A Nam Ky Khoi Nghia Str., District 3, HCMC
Come and enjoy this Scrum breakfast event with us now! There are free light breakfast and drinks for everyone.
FIND MORE INFORMATION HERE http://bit.ly/2FTc6XA
Design Thinking | User Experience | Product developmet by Hitesh SubnaniHiteshSubnani
Design thinking is a non-linear, iterative process that seeks to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.
~By Hitesh Subnani
A fast-forward tour about Design Thinking by webkeyz.
How design thinking differs from scientific thinking? Why to use it? When to use it? And how design thinking can impact your life?
This is a short talk and workshop (30' + 90') to give a first introduction to design thinking. Gives theory foundation, notes a few different approaches, and then dives into one of them.
This presentation was first done at ImpactON / StartupChile evening in 2015.
Introduction for Design thinking :
What is Design thinking?
Why to use Design thinking?
What is Design thinking mindset?
Balance for Analytical and Intuitive thinking.
Traditional thinking vs Design thinking.
Combination of Divergent and Convergent thinking.
The key points:
▫️Empathy in business and how to measure it?
▫️Design thinking tools
▫️How to handle uncertainty as the project evolves?
▫️Design thinking in IT — how does it work?
▫️Tips and tricks on design thinking methodology.
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
A summary of the basic principles of design thinking, human centered innovation and its application to strategy. Created by Natalie Nixon of Figure 8 Thinking.
Laura Mocanu of Elite Vision Coaching has an impressive background as a Marketing Professional in her native Romania. This combined with her own career change and a passion for continuing education sets the tone for her work. A business mentor for the Prince’s Trust and Well Being Officer for NIAMH, her own trajectory is an excellent model for what it takes a client to maximize their potential and illustrative of the "Design Thinking" she teaches.
An audio of this presentation can be found at: https://www.dropbox.com/s/v6x32tx449nofqi/14%20Laura%20Mocanu.mp3?dl=0
www.evisioncoaching.co.uk
@EVisionCoaching
Design Thinking in Solving Problem - HCMC Scrum Breakfast - July 27, 2019Scrum Breakfast Vietnam
Did you know that Design Thinking is one of the most advantageous processes in dealing with difficulties?
Particularly true for developers, who always lean on teamwork to solve problems, Design Thinking becomes more important as it helps boost team’s performance to the next level after all.
Join this Scrum Breakfast event now if you are finding a practical and effective problem–solving way!!
– Topic: Design thinking in solving problems
The basic concept of Design Thinking
How the entire Design Thinking process works
How Design Thinking helps in understanding problems from customer’s perspective
How Design Thinking helps in defining and brainstorming solutions
– Speaker: Mr. Nhung Ngo – Scrum Master at Axon Active Vietnam
– Time: 09:00 AM – 11:00 AM | Saturday, 27th July 2019
– Location: Trung Nguyen coffee, 264A Nam Ky Khoi Nghia Str., District 3, HCMC
Come and enjoy this Scrum breakfast event with us now! There are free light breakfast and drinks for everyone.
FIND MORE INFORMATION HERE http://bit.ly/2FTc6XA
Design Thinking | User Experience | Product developmet by Hitesh SubnaniHiteshSubnani
Design thinking is a non-linear, iterative process that seeks to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test.
~By Hitesh Subnani
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2021.08.19 Class 1.2 MGT1022 Lean Startup Management.pptxNishanttiwari355054
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2. What is design Thinking?
Redefining Problems- is an attempt to find
better solutions.
Creating new and innovative ideas and
solving problem.
Human centered approach
Solution based approach
7. Customer Journey Mapping
An interview based sticky note technique for
mapping the process that someone is going
through.
Before
During
After
8. Steps in CJM
1. Identify the persona-Age, Geography, their
experience
2. Write the major steps of customers
experience
3. Use one sticky note per step
4. Arrange the note in chronological order
5. Interview real customer
6. Correct the procedure based on new
insights
7. Mark the notes with emotions
9.
10.
11.
12. Step-2 Analyze
Analyze the problem to find the root cause
Tools
Multi Why Analysis
Conflict of Interest
13. Multi Why Analysis
Get to the bottom of the problem
Now the root cause of the problem
To know what exact problem to be solved
14. Example
Student comes late to Class- Why?
He woke up late- Why?
He went to bed late- Why?
Too many deadlines- Why?
To many course enrolled.
15.
16. Example
Student get distracted- Why?
Fast Teaching- Why?
Lot of Syllabus- Why?
Government Syllabus
17. Conflict of Interest
Analyzing the conflict of interest between the
parties…
The conflict of interest is one you have to
solve.
22. Step-3 Solve
Alchuler –Problem solving is an formula or
Algorithm
ARIZ-Algorithm for inventive problem solving
40 Principles
Guides you in thinking to solve the problem
Solve the conflict of interest.
23. Example
The other way round- Invert the action to
solve the problem
Flip Class
Students Seminar
Online Class
24. Step-4 Test
Test the solution in actual environment before
implementation.
Build a prototype to test with customer
Take your prototype to the customer and note
how react to it
Get the feedback
Iterative process – Back to square 1