The survey data from 6 years of university library surveys found that the library is heavily used as a place and content provider, but that the value of these roles is diverging. While some services are strained, user discomfort is on the rise. Digging deeper showed interesting variations between colleges in how the library is used that could help assess current services and develop new ones. The survey was limited in scope but provides a starting point to discuss next steps and priorities.

1. University Library Student Survey

2. Explore data Consider priorities Brainstorm next steps

3. Began as a Library Subcommittee exercise
6 years of data; Confidence on all surveys is at 99% +-3 (interim +-5)
Value of library: Place, content provider, services
Things that are structurally intertwined with library (core mission stuff) and not
programmatic

4. Survey limited by original purpose, time, questions asked, correlation is not causation etc.
‘Leading’ in terms of questions and attributes measured
Can’t measure actual behaviors
Value is subjective

5. The View from 40,000 feet
• The library is heavily used
• Value of library as space and content provider are diverging
• User discomfort is on the rise
• Some services are strained while others are not

6. What does
summary of data
suggest to you?
Think about what’s
there as well as
what is missing
Research like this
can be valuable in
assessing existing
services as well as
developing new
ones

7. Digging deeper into the survey shows interesting
variations by college

8. • What
variations
jump out?
• What do
they
suggest?

9. Next steps? Priorities?