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Title of presentation 
Name of presenter 
Title of presenter 
School / Faculty / Division 
xx Month 201x 
Emerging roles and collaborations in 
research support for academic health 
librarians 
Sharon Karasmanis & Fiona Murphy 
Learning & Research Services 
La Trobe University Library 
latrobe.edu.au CRICOS Provider 00115M
La Trobe’s ‘Future Ready’ research agenda 
• Improve research quality 
• Identify, develop and implement 
strategic research partnerships 
• Increase cross–disciplinary research 
• Double research income 
• Improve student satisfaction as 
measured by the Postgraduate 
Research Experience Questionnaire 
• Derive a high proportion of research 
income from Research Focus Areas 
• Improve international research-based 
ranking 
La Trobe University 2
Research at La Trobe University 
latrobe.edu.au/research/ 
• 1,389 researchers: 339 research staff, 1050 teaching & research staff 
• 1,700 HDR students 
• 32 Research Institutes Centres 
• 2 Research Development Parks 
• 20 Disciplinary Research Programs 
• 5 Research Focus Areas 
• Building health Communities; Understanding disease; 
Sport exercise and rehabilitation; Securing food, water and 
the environment; and Transforming human societies 
La Trobe University 3
Faculty Librarians 
and La Trobe’s 
research agenda: 
What do partnerships with researchers 
look like? 
What is the nature of our contribution to 
University research goals? 
How do we make our expertise and 
contribution more visible? 
How are our roles emerging to meet this 
need? 
La Trobe University 4
“Emerging Roles” - themes from the literature 
• “The professions’ own status and future, yet it is hard to grasp the overall pattern of 
change” (Cox & Corrall, 2013) 
• Libraries need to be “better positioned and more congruously aligned with 
institutional priorities” (Allee, et al., 2014) 
• Move away from the “holy trinity of reference, instruction and collection 
development” (Williams, 2009) 
• “No one liaison can do it all” (Kenny, 2014) 
• Functional specialists as librarians ”who do not have liaison assignments to specific 
academic departments but serve as “superliaisons” to other librarians” (Jaguszewski 
& Williams, 2013) 
• “Engagement-centered model” (Allee, et al., 2014) 
• “There is a real conundrum emerging between the traditional liaison role where 
productive relationships are cultivated over many years; and the librarians who 
transform to the functional specialist model” (Karasmanis & Murphy, 2014) 
La Trobe University 5
La Trobe University 6
Emerging roles at La Trobe University Library 
• Increased capacity in 
expert searching 
• Renewed focus on 
research metrics and 
data management 
• Renewed focus on 
promotion and 
embedding of services 
La Trobe University 7
Repackaged services: 
Customised Search 
Service (CSS) 
Research Impact 
Service (RIS) 
Market Intelligence 
Service (MIS) 
La Trobe University 8
Customised Search Service
Customised Search 
Service … 
…provides advanced 
literature searches to 
researchers who are 
conducting preliminary 
literature reviews in 
preparation for grant 
applications, or working on 
funded projects involving 
systematic literature 
reviews. 
La Trobe University 10
LibReST project to develop the service 
How can librarians contribute 
to the work of researchers 
within the Faculty of Health 
Sciences, who are: 
• conducting preliminary 
literature reviews 
• preparing grant applications 
• working on funded projects 
involving literature and 
systematic literature reviews 
La Trobe University 12
S: Sampling strategy 
T: Type of studies 
A: Approaches (other than eResources) 
R: Range of years 
L: Limits 
I: Inclusion and exclusions 
T: Terms used 
E: Electronic sources 
Booth, A. (2006). “Brimful of STARLITE”: toward standards for reporting literature 
searches. Journal of the Medical Library Association, 94(4), 421. 
La Trobe University 13
LibReST Journal Log 
• A Group Journal Log was 
used to record the process 
of the trial 
• Provided a reflection of 
what worked and what 
could be improved 
La Trobe University 14
Customised Search Service Request Form 
latrobe.edu.au/library/research-and-grant-support 
La Trobe University 15
Request details 
La Trobe University 16
Search request procedure 
• Researcher completes request form 
latrobe.edu.au/library/research-and-grant-support 
• Consultation to discuss scope of request 
• Development of search strategy 
• Conduct search in four databases 
• Set up database accounts to save searches 
• Search results de-duplicated, and emailed in an 
EndNote Library 
• Search history emailed as a Word document 
La Trobe University 17
Checklist 
• Meet with researcher, work out scope, databases and search terms 
• Book time and add to leave spread sheet 
• Conducting the search: 
• set up database accounts with naming convention 
• save search history using naming convention 
• Add search history and/or strategy to Word document 
• Export to EndNote using naming convention (and de-duplicate ) 
• Provide instructions to add link to the full text in EndNote 
• Sending search results: 
• Email compressed EndNote library 
• Include database logins and attach Word doc with search history/strategy 
• File documentation in LibGuide (private) and record hours 
La Trobe University 18
Customised Search Service by Faculty (2013) 
Faculty Number of 
searches 
Number of hours 
spent 
Business, Economics & 
Law 
6 50 
Health Sciences 52 425 
Humanities, Social 
6 88 
Sciences & Engineering 
Science, Technology & 
Engineering 
4 35 
Interdisciplinary: 
Health Sciences/Business 
Economics & law 
1 53 
La Trobe University 19
Responsiveness and 
timeliness 
“It increased the speed to 
complete the literature 
review” 
- Health Sciences researcher 2014 
“Service was fast, thank you” 
- Health Sciences researcher 2014 
La Trobe University 20
What researchers say 
“It gave the research group 
confidence that the search was 
extensive and comprehensive, 
exceeded expectations” 
“It was helpful & provided valuable 
information regarding the search 
strategy for the research project” 
- Health Sciences researchers 2014 
La Trobe University 21
Research Impact Service
Online support tools using LibGuides and SlideShare 
• Citation Analysis: measure 
your research impact 
• Where to publish: journal 
impact & quality 
• Data Management 
• Alerting Services 
http://latrobe.libguides.com 
“I love the Library guides – they’re 
fantastic. Just wish more people would 
read + digest them” 
(Research Education staff, 2014) 
La Trobe University 23
La Trobe University 24
SlideShare views embedded within the Research 
Support LibGuides since 2013 
Title Views 
Citation Analysis 2,669 
Where to Publish 2,378 
Publish or Perish 1,627 
Google Scholar Citations 1,074 
InCites 694 
La Trobe University 25
Research Impact Service includes: 
• Online request form: 
latrobe.edu.au/library/research-and-grant-support/research-impact/ 
• Analysis report includes: 
• Article impact, journal impact and author Impact 
• Further advice on setting up researcher profiles: 
• ORCID, Researcher ID, Scopus Author ID 
• Google Scholar, ResearchGate, Microsoft Academic 
• Altmetrics (alternate metrics) 
• Social media tools 
La Trobe University 26
Research Impact Service checklist for requests: 
• Cross campus working group (5), assign request; block out time and add to 
internal leave spreadsheet 
• Clarify time frame, confirm publications to include, determine variations in 
author name and other affiliated universities 
• Conduct the search using the templates and instructions detailed in the RIS 
procedures document: 
• save reports using naming convention; encrypt with password; request 
a member of the group to peer review; save on Library shared drive 
• Email report as Word document and include an Appendix which provides 
definitions on the metrics used 
La Trobe University 27
Procedures 
• Author impact: 
• Tools used Scopus, Web of Science, Google Scholar or Publish or Perish 
• Record measurements for the entire publishing career 
• Create citation report and record results in template 
• Journal Impact 
• Journal Citation Reports (JCR), Scopus Journal Analytics, SCImago, Research 
Master Online 
• Add to the template ranking and impact factor 
• Article impact 
• Obtain author’s list of articles and conduct the search as above 
• Add article references and record total citations for each article 
• Record citation counts and source and also include subject database 
• Altmetrics impact, researcher advised on ImpactStory or Plum Analytics Account 
La Trobe University 28
Citation count example 
La Trobe University 29
Researcher feedback: 
“Thank you very much indeed for your 
efforts in preparing my Research Impact 
Report. I am most grateful.” (Social 
Work researcher, 2014) 
“Many thanks Mina – this is MOST helpful 
given we are into grant rounds. Much 
appreciated.” (Psychology researcher) 
“Thanks very much for this, it will be very 
useful. It’s particularly useful to see all 
three sources of information together, 
as it helps in working out which one to 
use in applications. It’s a great service.” 
(Physiotherapy researcher, 2014) 
La Trobe University 30
Promotion of Services
Library Research Forum 
• Held to celebrate International Open Access Week in October 
• 2013 Forum focused on enhanced Library Research Services 
• Keynote speaker and panel of interdisciplinary researchers 
• What are the current prevalent issues facing researchers? 
• “Researchers are befuddled!” (Senior Podiatry Researcher) 
• Predatory publishing, Where to publish, Social media, 
Profiling tools 
• Program built around these issues, presentations uploaded 
onto SlideShare and embedded into a LibGuide (slideshare.net) 
• http://latrobe.libguides.com/tweetationstocitations 
La Trobe University 32
SlideShare views since October 2013 
Title Views 
Predatory publishing 1,143 
Data Citation Data 
Management 
889 
Tweetations to Citations 1,596 
Green v Gold 3,999 
La Trobe University 34
Issues and reflections 
By Brocken Inaglory CC-BY-SA-3.0-2.5-2.0-1.0 
(http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
Reflections 
• Made expertise more visible 
• New collaborations with research project teams 
• Embeds the librarian’s high level expertise early into the 
research process. The workload is intense, turnarounds times 
tight and increasingly the service requires faculty librarians to 
work across disciplinary teams. 
• Right service at right time in research workflow 
• How to gauge impact of our contribution to doubling of 
research income? 
• New Library structure – redefining our roles, emerging and 
more focused roles on research support! 
La Trobe University 36
Emerging Roles …. 
La Trobe University 37

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Emerging roles and collaborations in research support for academic health librarians

  • 1. Title of presentation Name of presenter Title of presenter School / Faculty / Division xx Month 201x Emerging roles and collaborations in research support for academic health librarians Sharon Karasmanis & Fiona Murphy Learning & Research Services La Trobe University Library latrobe.edu.au CRICOS Provider 00115M
  • 2. La Trobe’s ‘Future Ready’ research agenda • Improve research quality • Identify, develop and implement strategic research partnerships • Increase cross–disciplinary research • Double research income • Improve student satisfaction as measured by the Postgraduate Research Experience Questionnaire • Derive a high proportion of research income from Research Focus Areas • Improve international research-based ranking La Trobe University 2
  • 3. Research at La Trobe University latrobe.edu.au/research/ • 1,389 researchers: 339 research staff, 1050 teaching & research staff • 1,700 HDR students • 32 Research Institutes Centres • 2 Research Development Parks • 20 Disciplinary Research Programs • 5 Research Focus Areas • Building health Communities; Understanding disease; Sport exercise and rehabilitation; Securing food, water and the environment; and Transforming human societies La Trobe University 3
  • 4. Faculty Librarians and La Trobe’s research agenda: What do partnerships with researchers look like? What is the nature of our contribution to University research goals? How do we make our expertise and contribution more visible? How are our roles emerging to meet this need? La Trobe University 4
  • 5. “Emerging Roles” - themes from the literature • “The professions’ own status and future, yet it is hard to grasp the overall pattern of change” (Cox & Corrall, 2013) • Libraries need to be “better positioned and more congruously aligned with institutional priorities” (Allee, et al., 2014) • Move away from the “holy trinity of reference, instruction and collection development” (Williams, 2009) • “No one liaison can do it all” (Kenny, 2014) • Functional specialists as librarians ”who do not have liaison assignments to specific academic departments but serve as “superliaisons” to other librarians” (Jaguszewski & Williams, 2013) • “Engagement-centered model” (Allee, et al., 2014) • “There is a real conundrum emerging between the traditional liaison role where productive relationships are cultivated over many years; and the librarians who transform to the functional specialist model” (Karasmanis & Murphy, 2014) La Trobe University 5
  • 7. Emerging roles at La Trobe University Library • Increased capacity in expert searching • Renewed focus on research metrics and data management • Renewed focus on promotion and embedding of services La Trobe University 7
  • 8. Repackaged services: Customised Search Service (CSS) Research Impact Service (RIS) Market Intelligence Service (MIS) La Trobe University 8
  • 10. Customised Search Service … …provides advanced literature searches to researchers who are conducting preliminary literature reviews in preparation for grant applications, or working on funded projects involving systematic literature reviews. La Trobe University 10
  • 11. LibReST project to develop the service How can librarians contribute to the work of researchers within the Faculty of Health Sciences, who are: • conducting preliminary literature reviews • preparing grant applications • working on funded projects involving literature and systematic literature reviews La Trobe University 12
  • 12. S: Sampling strategy T: Type of studies A: Approaches (other than eResources) R: Range of years L: Limits I: Inclusion and exclusions T: Terms used E: Electronic sources Booth, A. (2006). “Brimful of STARLITE”: toward standards for reporting literature searches. Journal of the Medical Library Association, 94(4), 421. La Trobe University 13
  • 13. LibReST Journal Log • A Group Journal Log was used to record the process of the trial • Provided a reflection of what worked and what could be improved La Trobe University 14
  • 14. Customised Search Service Request Form latrobe.edu.au/library/research-and-grant-support La Trobe University 15
  • 15. Request details La Trobe University 16
  • 16. Search request procedure • Researcher completes request form latrobe.edu.au/library/research-and-grant-support • Consultation to discuss scope of request • Development of search strategy • Conduct search in four databases • Set up database accounts to save searches • Search results de-duplicated, and emailed in an EndNote Library • Search history emailed as a Word document La Trobe University 17
  • 17. Checklist • Meet with researcher, work out scope, databases and search terms • Book time and add to leave spread sheet • Conducting the search: • set up database accounts with naming convention • save search history using naming convention • Add search history and/or strategy to Word document • Export to EndNote using naming convention (and de-duplicate ) • Provide instructions to add link to the full text in EndNote • Sending search results: • Email compressed EndNote library • Include database logins and attach Word doc with search history/strategy • File documentation in LibGuide (private) and record hours La Trobe University 18
  • 18. Customised Search Service by Faculty (2013) Faculty Number of searches Number of hours spent Business, Economics & Law 6 50 Health Sciences 52 425 Humanities, Social 6 88 Sciences & Engineering Science, Technology & Engineering 4 35 Interdisciplinary: Health Sciences/Business Economics & law 1 53 La Trobe University 19
  • 19. Responsiveness and timeliness “It increased the speed to complete the literature review” - Health Sciences researcher 2014 “Service was fast, thank you” - Health Sciences researcher 2014 La Trobe University 20
  • 20. What researchers say “It gave the research group confidence that the search was extensive and comprehensive, exceeded expectations” “It was helpful & provided valuable information regarding the search strategy for the research project” - Health Sciences researchers 2014 La Trobe University 21
  • 22. Online support tools using LibGuides and SlideShare • Citation Analysis: measure your research impact • Where to publish: journal impact & quality • Data Management • Alerting Services http://latrobe.libguides.com “I love the Library guides – they’re fantastic. Just wish more people would read + digest them” (Research Education staff, 2014) La Trobe University 23
  • 24. SlideShare views embedded within the Research Support LibGuides since 2013 Title Views Citation Analysis 2,669 Where to Publish 2,378 Publish or Perish 1,627 Google Scholar Citations 1,074 InCites 694 La Trobe University 25
  • 25. Research Impact Service includes: • Online request form: latrobe.edu.au/library/research-and-grant-support/research-impact/ • Analysis report includes: • Article impact, journal impact and author Impact • Further advice on setting up researcher profiles: • ORCID, Researcher ID, Scopus Author ID • Google Scholar, ResearchGate, Microsoft Academic • Altmetrics (alternate metrics) • Social media tools La Trobe University 26
  • 26. Research Impact Service checklist for requests: • Cross campus working group (5), assign request; block out time and add to internal leave spreadsheet • Clarify time frame, confirm publications to include, determine variations in author name and other affiliated universities • Conduct the search using the templates and instructions detailed in the RIS procedures document: • save reports using naming convention; encrypt with password; request a member of the group to peer review; save on Library shared drive • Email report as Word document and include an Appendix which provides definitions on the metrics used La Trobe University 27
  • 27. Procedures • Author impact: • Tools used Scopus, Web of Science, Google Scholar or Publish or Perish • Record measurements for the entire publishing career • Create citation report and record results in template • Journal Impact • Journal Citation Reports (JCR), Scopus Journal Analytics, SCImago, Research Master Online • Add to the template ranking and impact factor • Article impact • Obtain author’s list of articles and conduct the search as above • Add article references and record total citations for each article • Record citation counts and source and also include subject database • Altmetrics impact, researcher advised on ImpactStory or Plum Analytics Account La Trobe University 28
  • 28. Citation count example La Trobe University 29
  • 29. Researcher feedback: “Thank you very much indeed for your efforts in preparing my Research Impact Report. I am most grateful.” (Social Work researcher, 2014) “Many thanks Mina – this is MOST helpful given we are into grant rounds. Much appreciated.” (Psychology researcher) “Thanks very much for this, it will be very useful. It’s particularly useful to see all three sources of information together, as it helps in working out which one to use in applications. It’s a great service.” (Physiotherapy researcher, 2014) La Trobe University 30
  • 31. Library Research Forum • Held to celebrate International Open Access Week in October • 2013 Forum focused on enhanced Library Research Services • Keynote speaker and panel of interdisciplinary researchers • What are the current prevalent issues facing researchers? • “Researchers are befuddled!” (Senior Podiatry Researcher) • Predatory publishing, Where to publish, Social media, Profiling tools • Program built around these issues, presentations uploaded onto SlideShare and embedded into a LibGuide (slideshare.net) • http://latrobe.libguides.com/tweetationstocitations La Trobe University 32
  • 32.
  • 33. SlideShare views since October 2013 Title Views Predatory publishing 1,143 Data Citation Data Management 889 Tweetations to Citations 1,596 Green v Gold 3,999 La Trobe University 34
  • 34. Issues and reflections By Brocken Inaglory CC-BY-SA-3.0-2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
  • 35. Reflections • Made expertise more visible • New collaborations with research project teams • Embeds the librarian’s high level expertise early into the research process. The workload is intense, turnarounds times tight and increasingly the service requires faculty librarians to work across disciplinary teams. • Right service at right time in research workflow • How to gauge impact of our contribution to doubling of research income? • New Library structure – redefining our roles, emerging and more focused roles on research support! La Trobe University 36
  • 36. Emerging Roles …. La Trobe University 37