The document outlines steps to build a healthy personality, emphasizing that personality reflects individual differences and can change over time. It provides practical advice on accepting responsibility, giving and receiving constructive criticism, being a good listener, and showing appreciation. Ultimately, it encourages adopting positive qualities such as self-confidence, cooperation, and dependability.

1. Steps To Build A Healthy Personality Yashpal Singh Assistant Professor DEPARTMENT OF MGT. STUDIES kitm kurukshetra

2. How You Define The Personality? Personality is the sum total of ways in which an individual react and interact with others. Personality can be defined as those inner psychological characteristics that both determine and reflect how a person respond to his or her environment. - schiffman Personality reflects individual differences. Personality can be change.

3. Determinants of personality Biological factor . - Heredity - brain - physical features Cultural factor. Family and social factor - home environment - social groups Situational factors.

4. Steps To Build A Healthy Personality Accept responsibility Responsibilities gravitate to the person who can shoulder them - Elbert Hubbard Acceptance of responsibilities is a reflection of our attitude Accept responsibility when things go wrong. Stop the blame game. Social responsibility. For evil to flourish good people have to do nothing and evil shall flourish

5. Show consideration Show curtsey and politeness. Thoughtfulness shows a caring attitude. Think win – win. Never think about yourself only. When serve our customer, our families, our employer, and employees we automatically win.

6. Choose your words carefully. Know what to say and what to leave unsaid. Words can hurt the feelings and destroy the relationship. Spoken words can not be retrieved. Don’t hesitate to apologize when you say anything wrong.

7. Don’t criticize and complain. - positive criticism . - negative criticism. Some suggestions for giving criticism that motivate others . The attitude should be corrective rather than punitive. Criticize in private not in public . Give the person an opportunity to explain his side.

8. Don’t do over criticism. Show them how they would benefit from correcting the mistake. Close on a positive note with appreciation. Receiving criticism Justified criticism can be very helpful and should Be taken positively as feedback Avoid the unjust criticism. Evaluate it with an open mind if it make sense accept it. Learn from it and implement it.

9. Complain Don’t be a chronic complainer because it becomes a personality trait. If it is done in positive way, complains can be very helpful.

10. Smile and be kind A smile cost nothing but it creates much It creates happiness and maintain friendly environment. It improve your face value. It keeps the morale high even in hard times. A smiling face is always welcome.

11. Put positive interpretation on the other people behavior. Don’t make negative interpretation in the absence of sufficient facts. By starting with positive assumption we have a better chance of building a pleasant personality. Lets give the benefit of doubt to the other person.

12. Be a good listener. An open ear is only believable sign of an open heart - David Augsburger Ask yourself these question ,how does it make you feel when you want somebody to listen to you and they…. They do more talking than listening . They interrupt you at every step. They are physically present but mentally absent. They ask question on unrelated topics.

13. How does it make you feel when you want someone to listen to you and they… make you comfortable . Give you their undivided attention. Show interest in your speech. Ask appropriate and relevant question. In order to inspire other to speak be a good listener

14. In order to be good listener. Encourage the speaker. Show understanding and respect to the speaker. Ask questions ,it shows interest. Concentrate on message not on delivery. Be enthusiastic Nothing great is ever achieved without enthusiasm - Ralph Waldo Emerson Don’t die before you are dead, live while you are alive Enthusiasm inspire confidence ,raises morale and build loyalty.

15. Give honest and sincere appreciation. The biggest disease today is not leprosy and tuberculosis but rather the feeling of being unwanted . - Mother Teresa In order to be effective ,appreciation must meet the following criteria It must be specific. It must be immediate. It must be sincere. What is the difference between appreciation and flattery?

16. When u make a mistake ,accept it and move on. Learn from your mistakes. Acceptance of mistakes disarms the other person. Discuss but don’t argue. If you win you lose ,if you lose you lose. Argument is nothing more than a battle of egos One should be gentle and tactful. The best way to win a argument is to avoid it.

17. What is the difference between an argument and discussion . An argument throws heat a discussion throws light. An argument is an exchange of ignorance but a discussion is an exchange of knowledge. Steps for effective discussion. Don’t make it a prestige issue. Don’t hit the pride of another person.

18. Use soft words but hard logic rather than hard words and soft logic. Listen to others point of view before giving your own. Be dependable and practice loyalty. Ability is important but dependability is crucial.

19. Conclusion There are some other qualities like. - self confidence. - social adjustment. - initiative. - cooperation. - determination. But all we need is to adopt these qualities and implement in our life.

20. THANKS