The document discusses effective communication skills. It emphasizes the importance of listening, using clear and concise language, showing respect for others, giving and receiving feedback, and being adaptable in one's communication approach. Specific tips are provided such as maintaining eye contact, using a friendly tone, personalizing messages, and understanding other perspectives. Overcoming barriers like assumptions, distractions, and language differences is also addressed.
Refers to effective communication between people, workers and people of different cultural background
A communication between people whose cultural perceptions and symbol systems re distinct enough to alter the communication event
An academic field of study which seeks to understand how people from different countries and culture behave and communicate
The interpersonal interaction between members of different groups which differ from each other in respect of the knowledge shared by their members
Seven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communication
Refers to effective communication between people, workers and people of different cultural background
A communication between people whose cultural perceptions and symbol systems re distinct enough to alter the communication event
An academic field of study which seeks to understand how people from different countries and culture behave and communicate
The interpersonal interaction between members of different groups which differ from each other in respect of the knowledge shared by their members
Seven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communicationSeven principle of effective communication
1. Listening Being a good listener is one of the best ways to be a.pdfaswrd
1. Listening
Being a good listener is one of the best ways to be a good communicaton
No one likes communicating with someone who only cares about putting in her two cents, and
does not take the time to listen to the other person. Instead, practice active listening. Active
listening involves paying close attention to what the other person is saying, asking clarifying
questions, and rephrasing what the person says to ensure understanding (\"So, what you\'re
saying is…\"). Through active listening, you can better understand what the other person is
trying to say, and can respond appropriately.
2. Nonverbal Communication
Your body language, eye contact, hand gestures, and tone all color the message you are trying to
convey. A relaxed, open stance (arms open, legs relaxed), and a friendly tone will make you
appear approachable, and will encourage others to speak openly with you. Eye contact is also
important; you want to look the person in the eye to demonstrate that you are focused on the
person and the conversation (however, be sure not to stare at the person, which can make him or
her uncomfortable).
Also pay attention to other people\'s nonverbal signals while you are talking. Often, nonverbal
signals convey how a person is really feeling. For example, if the person is not looking you in the
eye, he or she might be uncomfortable or hiding the truth.
3. Clarity and Concision
Try to convey your message in as few words as possible. Say what you want clearly and
directly, whether you\'re speaking to someone in person, on the phone, or via email. If you
ramble on, your listener will either tune you out or will be unsure of exactly what you want.
Think about what you want to say before you say it; this will help you to avoid talking
excessively and/or confusing your audience.
4. Friendliness
Through a friendly tone, a personal question, or simply a smile, you will encourage your
coworkers to engage in open and honest communication with you. This is important in both face-
to-face and written communication. When you can, personalize your emails to coworkers and/or
employees - a quick \"I hope you all had a good weekend\" at the start of an email can
personalize a message and make the recipient feel more appreciated.
5. Confidence
It is important to be confident in all of your interactions with others. Confidence ensures your
coworkers that you believe in and will follow through with what you are saying. Exuding
confidence can be as simple as making eye contact or using a firm but friendly tone (avoid
making statements sound like questions). Of course, be careful not to sound arrogant or
aggressive. Be sure you are always listening to and empathizing with the other person.
6. Empathy
Even when you disagree with an employer, coworker, or employee, it is important for you to
understand and respect their point of view. Using phrases as simple as \"I understand where you
are coming from\" demonstrate that you have been listening to the other person and re.
Getting along with people is very important for the success of any organized activity, this is particularly so because most work is accomplished by working together. Interpersonal Relations are very important in securing success and happiness, not just at the work place, but everywhere else, including our own sweet home. Ability to get along well, with people and circumstances is very important.
75% of long-term job success depends on Soft Skills! CEOs and HR Managers today are suggesting that companies can do better if they hire people with good soft skills and then train them to develop their hard skills in the area of specialization. Soft Skill is a personal attributes that enable someone to interact effectively and harmoniously with other people.
If you are looking for a presentation to learn the basics quickly then the algorithm has brought you to the right place. Happy learning!
i hope this will be a good presentation. Because i adopted a new way of presenting u the outline of effective communication and its importance in our life.
Make use of my presentation with a twist. Learn how this presentation works. It has a game in it. Enjoy and make your students learn on different types of saw :)
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
2. COMMUNICATION SKILLS
Effective communication is a key interpersonal
skill and learning how we can improve
our communication has many benefits.
Communication is a two way process, so
improving communication involves both how
we send and receive messages.
4. LISTENING
Being a good listener is one
of the best ways to be a good
communicator. No one likes
communicating with
someone who only cares
about putting in her two
cents, and does not take the
time to listen to the other
person. If you're not a good
listener, it's going to be hard
to comprehend what you're
being asked to do.
5. Your body language, eye
contact, hand gestures,
and tone all color the
message you are trying
to convey. A relaxed,
open stance (arms open,
legs relaxed), and a
friendly tone will make
you appear
approachable, and will
encourage others to
speak openly with you.
6. Good communication means saying
just enough - don't say too little or talk
too much. Try to convey your
message in as few words as possible.
Say what you want clearly and
directly, whether you're speaking to
someone in person, on the phone, or
via email. If you ramble on, your
listener will either tune you out or will
be unsure of exactly what you want.
Think about what you want to say
before you say it; this will help you to
avoid talking excessively and/or
confusing your audience.
7. Through a friendly tone, a personal
question, or simply a smile, you will
encourage your coworkers to engage
in open and honest communication
with you. It's important to be nice and
polite in all your workplace
communications. This is important in
both face-to-face and written
communication. When you can,
personalize your emails to coworkers
and/or employees - a quick "I hope
you all had a good weekend" at the
start of an email can personalize a
message and make the recipient feel
more appreciated.
8. It is important to be confident in all
of your interactions with others.
Confidence ensures your
coworkers that you believe in and
will follow through with what you
are saying. Exuding confidence can
be as simple as making eye contact
or using a firm but friendly tone
(avoid making statements sound
like questions). Of course, be
careful not to sound arrogant or
aggressive.
9. Even when you disagree
with an employer,
coworker, or employee, it
is important for you to
understand and respect
their point of view. Using
phrases as simple as "I
understand where you are
coming from"
demonstrate that you
have been listening to the
other person and respect
their opinions.
10. A good communicator
should enter any
conversation with a flexible,
open mind. Be open to
listening to and
understanding the other
person's point of view,
rather than simply getting
your message across. By
being willing to enter into a
dialogue, even with people
with whom you disagree,
you will be able to have
more honest, productive
conversations.
11. RESPECT
People will be more open to
communicating with you if you
convey respect for them and their
ideas. Simple actions like using a
person's name, making eye
contact, and actively listening
when a person speaks will make
the person feel appreciated. On
the phone, avoid distractions and
stay focused on the conversation.
12. Being able to appropriately give and
receive feedback is an important
communication skill. Managers and
supervisors should continuously look
for ways to provide employees with
constructive feedback, be it through
email, phone calls, or weekly status
updates. Giving feedback involves
giving praise as well - something as
simple as saying "good job" or "thanks
for taking care of that" to an employee
can greatly increase motivation.
13. An important
communication skill
is to simply know
what form of
communication to
use. For example,
some serious
conversations
(layoffs, changes in
salary, etc.) are
almost always best
done in person.
14.
15. Effective communication starts with a clear
message. Contrast these two
messages:
"Please be here about 7:00 tomorrow morning."
"Please be here at 7:00 tomorrow morning."
The one word difference makes the first
message muddled and the second
message clear.
16. is a barrier to communication when it causes
people to act as if they already know the
message that is coming from the sender or
worse, as if no message is necessary
because "everybody already knows."
17. Variation of channels helps the receiver understand the
nature and importance of a message. Using a training
video on cleaning practices helps new employees grasp
the importance placed on herd health. A written
disciplinary warning for tardiness emphasizes to the
employee that the problem is serious. A birthday card
to an employee's spouse is more sincere than a request
to the employee to say "Happy Birthday" to the spouse.
19. Feedback is the mirror of communication.
Feedback mirrors what the sender has sent.
Feedback is the receiver sending back to
the sender the message as perceived.
Without feedback, communication is one-
way.
20. Listening is difficult. A typical speaker says about
125 words per minute. The typical listener can
receive 400-600 words per minute. Thus, about
75 percent of listening time is free time. The free
time often sidetracks the listener. The solution is
to be an active rather than passive listener.
21. The interruptions may be due to
something more pressing, rudeness, lack
of privacy for discussion, a drop-in
visitor, an emergency, or even the
curiosity of someone else wanting to
know what two other people are saying.
22. are the physical things that get in the
way of communication. Examples of
such things include the telephone, a
pick-up truck door, a desk, an
uncomfortable meeting place, and
noise.
23. • Physical disabilities such as hearing problems
or speech difficulties.
• Language differences and the difficulty in
understanding unfamiliar accents.
• Emotional barriers and taboos. Some people
may find it difficult to express their emotions
and some topics may be completely 'off-limits'
or taboo
24.
25. Stop. Focus on the other person, their thoughts and feelings. Consciously
focus on quieting your own internal commentary, and step away from your
own concerns to think about those of the speaker. Give your full attention to
the speaker.
Look. Pay attention to non-verbal messages, without letting yourself be
distracted. Notice body language and non-verbal cues to allow for a richer
understanding of the speaker’s point. However, avoid getting distracted from
the verbal message.
Listen. Listen for the essence of the speaker’s thoughts: details, major
ideas and their meanings. Seek an overall understanding of what the speaker
is trying to communicate, rather than reacting to the individual words or
terms that they use to express themselves.
26. Be empathetic. Imagine how you would feel in their
circumstances. Be empathetic to the feelings of the
speaker, while maintaining a calm center within yourself.
You need not be drawn into all of their problems or
issues, as long as you acknowledge what they are
experiencing.
Ask questions. Use questions to clarify your
understanding, as well as to demonstrate interest in what
is being said.
27. Analyze your own perceptions. Question your perceptions, and think about how
they are formed. Check in with others around you regularly, and be aware of
assumptions that you are making. Seek additional information and observations.
You may just need to ask people if your perceptions are accurate.
Work on improving your perception. Increase your awareness of barriers to
perception, and which ones you tend towards. Check in with yourself regularly.
Seek honest, constructive feedback from others regarding their perceptions of you
as a means of increasing your self-awareness.
Focus on others. Develop your ability to focus on other people, and understand
them better by trying to gather knowledge about them, listening to them actively,
and imagining how you would feel in their situation.
28. Focus on the issue, not the person. Try not to take everything
personally, and similarly, express your own needs and opinions in terms of
the job at hand. Solve problems rather than attempt to control others. For
example, rather than criticizing a co-worker’s personality, express your
concerns in terms of how to get the job done more smoothly in the future.
Be genuine rather than manipulative. Be yourself, honestly and
openly. Be honest with yourself, and focus on working well with the people
around you, and acting with integrity.
29. Empathize rather than remain detached. Although professional
relationships entail some boundaries when it comes to interaction with
colleagues, it is important to demonstrate sensitivity, and to really care
about the people you work with. If you don’t care about them, it will be
difficult for them to care about you when it comes to working together.
Be flexible towards others. Allow for other points of view, and be
open to other ways of doing things. Diversity brings creativity and
innovation.
30. Value yourself and your own experiences. Be firm about your own rights
and needs. Undervaluing yourself encourages others to undervalue you, too. Offer
your ideas and expect to be treated well.
Present yourself as an equal rather than a superior. Even when you are in
a position of authority, focus on what you and the other person each have to offer
and contribute to the job or issue.
Use affirming responses. Respond to other in ways that acknowledge their
experiences. Thank them for their input. Affirm their right to their feelings, even if
you disagree. Ask questions, express positive feeling; and provide positive
feedback when you can.
32. Say stop to your inner
critic.
Use healthier motivation habits.
Write down 3 things in the evening that you can appreciate about
yourself.
Do the right thing.
Replace the perfectionism.
Be kinder towards other people.
Try something new.
Stop falling into the comparison trap.
Spend more time with supportive people (and less time with destructive peop
Remember the whys of high self-esteem.
33.
34. Always act with a purpose.
Stretch yourself past your limits every day.
Take action without expecting results.
Use setbacks to improve your skills.
Seek out those who share your positive attitude.
Don't take yourself so seriously.
Forgive the limitations of others.
Say "thank you" more frequently.
35. “The biggest communication problem
is we do not listen to understand.
We listen to reply.”
― Stephen R. Covey
36. “Communication is an art and a
meaningful conversation is a
masterpiece.”
― Jasz Gill