[PERSONALITY DEVELOPMENT] November 14, 2013 
Personality Development 
Personality is the sum total of ways in which an individual reacts and interacts with others. Or 
Personality is made up of the characteristic patterns of thoughts, feelings and behaviors that 
make a person unique. 
Importance of Personality Development: 
Let's not go with the bookish definition of personality development. Let me give you an 
example: You must have been to parties, get-togethers etc. Have you noticed that there are 
some people who are surrounded by lot of friends all the time and there are others who sit in 
the corner of the room having a drink alone? The difference between these two groups is 
mainly because of their different characters, thoughts and different personalities. 
Personality is a blend of your temperament, emotion, principles and behavior. You start 
developing a personality when you are a child. This personality is later molded, based on the 
impact of various positive and negative factors in life. However, the significance of this 
understanding is that, you can always keep improving your personality. In other words, if you 
feel that there are some features in your personality that needs to be worked upon, then it can 
be done. 
Why is personality development important? 
Personality development plays a significant role in three most important aspects of our life: 
1) Social Relationships 
2) Family Relationships 
3) Professional Relationships 
Social Relationships 
Human being is a social animal. Acceptance from friends and society are very important for an 
individual, unless you are strong enough, not to care about others. However, at some point or 
the other, you do feel aloof and ignored. An individual with attractive personality has charisma, 
with magnetic power, to draw people towards him and make them know what he wants. Who 
doesn't feel great when you are recognized and accepted by the society? If you are shy and 
timid that shows lack of confidence in your personality. 
Family Relationship 
The home environment is warm and pleasant when a family member has vibrant and positive 
personality, full of fun and happiness. It's the pleasure and laughter that makes the home 
atmosphere to live on. The way you interact with your partner or parents or children, speak a 
Prepared by: Prof Nenita F Ramos Page 1
[PERSONALITY DEVELOPMENT] November 14, 2013 
lot about your character. A weak relationship shows lack of confidence and trust. If your family 
relationship is not strong, that shows in your other relationships as well. 
Professional Relationship 
Meeting deadlines, maintaining good relations with your boss, punctuality are some of the 
challenges that an individual has to face in the office. It's not the number of challenges that 
matters. What matters is how you cope and balance these challenges to benefit your job. If 
you get frustrated on simple matters, you would easily give up. Personality Development plays 
such a significant role in organizations today, that you will find Personality Development 
Training Courses for all employees, to develop their skills and raise their motivation level. With 
right personality and skills, it becomes easier to interact with clients, colleagues and bosses. 
And also helps to face the challenge with positive approach. 
Approach for Personality Development 
First step towards that perfect personality is to be honest to yourself. You need to analyze 
yourself and evaluate your existing personality. This will help you understand your 
shortcomings. Some important features of personality development are as follows: 
 Cleanliness 
 Honesty 
 Unselfishness 
 Courteous 
 Respect 
 Good Health 
 Kindness 
 Confidence 
 Open Mindedness 
It is not easy to train yourself and achieve above features in a day or two. You need to work 
hard. Take each quality one at a time and try to practice it in your daily life. 
Any personality is first judged by its physical appearance, so cleanliness, your dressing style, the 
way you walk, how you groom etc. is very important. 80% of your physical appearance can be 
improved just by a good posture. If you walk straight with your head held high, you 
automatically develop grace in your movement. 
Nobody in this world is perfect. But if you wish to grow in your life, you need to make yourself 
shine by polishing your character and behaviour. Remember, only practice can make a man 
perfect and help in transforming a personality into the one that can succeed in every aspect of 
a life. 
Prepared by: Prof Nenita F Ramos Page 2
[PERSONALITY DEVELOPMENT] November 14, 2013 
Specific skills to be developed and implemented in higher institutions of learning are: 
• Communication skills. 
• Thinking and problem solving skills. 
• Team spirit. 
• Life long learning. 
• Entrepreneur skills. 
• Ethics, morals and professionalism. 
• Leadership skills. 
SIXTEEN PRIMARY PERSONALITY TRAITS: 
1. Reserved vs. Outgoing 
2. Less intelligent vs More intelligent 
3. Affected by feeling vs Emotionally stable 
4. Submissive vs Dominant 
5. Serious vs Happy to Lucky 
6. Expedient vs Conscientious 
7. Timid vs Venturesome 
8. Tough-minded vs Sensitive 
9. Trusting vs Suspicious 
10. Practical vs Imaginative 
11. Forthright vs Shrewd 
12. Self-assured vs Apprehensive 
13. Conservative vs Experimenting 
14. Group dependant vs Self-sufficient 
15. Uncontrolled vs Controlled 
16. Relaxed vs Tense 
TRAITS FOR BUILDING POSITIVE PERSONALITY: 
1. Accept Responsibility: 
The price of greatness is the responsibility – Winston Churchill 
2. Show consideration: 
Show consideration, courtesy, politeness and caring. 
3. Think Win-Win: Win-Win philosophy is the ultimate way to success in the collaborative and networked world. 
One who master that art can achieve greatly. 
Prepared by: Prof Nenita F Ramos Page 3
[PERSONALITY DEVELOPMENT] November 14, 2013 
4. Choose your words carefully: 
The principle is your speaking must be better than silent, rather be silent. 
Words spoken out of bitterness can cause irreparable damage. The way the parents speak to their children in 
many instances shapes their children’s destiny. 
5. Never Criticize, Complain and Condemn: Constructive criticism is a terminology used to conceal one's own 
cynicism. After all the limit of constructiveness of constructive criticism vary from person to person. We sometime 
misjudge this limit and many times cross the limit which is detrimental. 
6. Smile and Be Kind: 
Smile is the shortest distance between two people. 
7. Put Positive interpretation on other people’s behavior: 
We see the world not as it is, but as we are. 
So when we are interpreting other people’s behavior negatively we just reflecting our own mentality to this 
situation. In contrast when interpret positively, chances that other people may realize its negativity and change or 
amend this. 
8. Be a Good Listener: 
Effective communication is 50% listening, 25% speaking, 15% reading and 10% writing. So when we listen carefully 
then 50% communication is done. 
9. Be Enthusiastic: 
Nothing great was ever achieved without enthusiasm 
--- Ralph Waldo Emersion 
10. Give honest and Sincere Appreciation: 
The desire to feel important is one of the greatest craving in most of the human beings and it can be a great 
motivator. Honest and sincere appreciation makes one feel important and promote these positive qualities in him. 
In contrast giving false and insincere appreciation is flattery or sycophancy which in the long run is harmful to the 
recipient. 
11. When you make a mistake, accept it and make it easy to amend: 
Mistakes are to be learned from. So accept it immediately and make change or amend easy. 
12. Discuss but don’t argue: 
Arguing is like fighting a losing battle. Even if one wins in the argument, the cost may be more than the worth of 
victory. An Ignominious victory is a defeat itself. 
Prepared by: Prof Nenita F Ramos Page 4
[PERSONALITY DEVELOPMENT] November 14, 2013 
13. Don’t Gossip: 
Gossip may lead to slander and defamation of character. People who listen to gossip are as guilty as those who do 
the gossiping. 
14. Turn your promises into commitment: 
Commitment leads to enduring relationship through thick and thin. It shows in a person's personality and 
relationship. 
15. Be grateful but do not expect gratitude: 
16. Be dependable and practice loyalty: 
An ounce of loyalty is worth more than a pound of cleverness. 
Ability without dependability is of no worth. 
17. Avoid bearing grudges: 
Life is too small to bear grudges. 
John Kennedy once said “forgive the other person but don’t forget their name.” Means “if one cheated me once 
it is his fault, but if cheats me twice then it is my fault.” 
18. Practice honesty, Integrity and Sincerity: 
Lies may have speed, but the truth has endurance. 
Honesty, Integrity and Sincerity have more enduring effect than the opposite. 
19. Practice Humility: 
Don’t be cheated regularly to forgive. 
Confidence without humility is arrogance. Sincere Humility is the foundation of all virtues. It is a sign of greatness. 
20. Be understanding and Caring: 
The best way to be understood is to be understanding. And the basis of real communication also understands. 
21. Practice courtesy on daily basis: 
22. Develop a sense of humor: 
Have a sense of humor and you will possess the ability to laugh at yourself. A sense of humor makes a person 
likeable and attractive. Some people are humor-impaired. 
23. Don’t be sarcastic and put others down: 
24. To have a friend be a Friend: 
Prepared by: Prof Nenita F Ramos Page 5
[PERSONALITY DEVELOPMENT] November 14, 2013 
Mutual trust and confidence are the foundation stones of all friendship. 
25. Show Empathy: 
Empathy alone is a very important characteristic of positive personality. People with empathy ask themselves this 
question, “how would I feel if someone treated me that way?” 
Prepared by: Prof Nenita F Ramos Page 6
[PERSONALITY DEVELOPMENT] November 14, 2013 
Enhance your communication 
No matter how well-qualified you are, you always remain one step 
ahead of others if you have an excellent communication skill. 
Personality development is the amalgamation of various skills like 
social, personal, communication, positive attitude etc. but in 
today's competitive world, communication skill tops them all. 
Communication in personality development is not just effective 
speaking but its effective listening as well. The communication 
process is complete when the message sent is received, 
understood and responded well by the recipient. 
Today most of the organizations are customer centric and with the world becoming smal ler and 
smaller, clients or customers are not just national but international as well. We may have to 
interact with our clients on daily basis. If our communication skill is not up to the mark, we may 
be at a disadvantage and things may not work as we expect. Bad communication skill may also 
lose you clients. 
It is said that "Rome was not built in a day", similarly communication cannot be learnt in a 
single day. This skill is learnt and evolved gradually. 
Today, I am concentrating on how communication skill is necessary in business or corporate 
world. 
Here are some tips that might be helpful to brush your communication skills: 
Be clear on your speech: 
Be clear on what you are talking. Be very sure that you understand what you speak before the 
client does. Use simple and clear words. Maintain a steady pace. 
Think before you speak: 
Frame the sentence in your mind before you talk. I know it will be difficult in the beginning but 
you will master this technique gradually. This technique will help you avoid unnecessary words 
in the conversation like "aaa", "umm" etc. If you are preparing for a meeting with a client, think 
all that you are going to talk with him in the meeting. A mock meeting with your friend will help 
you gain confidence. 
Make sure your pronunciation is clear: 
It is very important that the words are pronounced clearly. You may not find it problematic 
when in conversation with an Indian clients but with international clients, you need to be very 
Prepared by: Prof Nenita F Ramos Page 7
[PERSONALITY DEVELOPMENT] November 14, 2013 
clear and concise. Do not try to put accent. This will make you sound fake. Have a neutral 
accent. Neutral accent is universally accepted. 
Be positive: 
Your sentences should sound very positive. End your meeting or talk on a positive note. When 
you talk positive, your overall personality looks optimistic and constructive. 
Think from client's point of view: 
Every time you talk, make sure that client understands you well. Just think from his point of 
view. What if you were in his place, would you agree to the suggestion? The talks should be 
beneficial to you and the client. Put yourself in your client's shoe. Show empathy. 
Maintain good posture and eye contact: 
A good communicator has a good posture and eye contact. That shows confidence in you. 
Maintain eye contact while talking to your client. When addressing to a group of people, glance 
every person alternatively. 
Maintain your pace: 
Your speech should not be too fast or too slow. Talking too fast is the sign of nervousness and 
client may doubt your caliber. At the same time, talking too slow may bore your client. Hence, 
it's important that you maintain a moderate pace. Reading newspaper can help you understand 
your pace. 
Listen: 
Communication is not just active talking but active listening as well. While you make sure that 
you talk well, you should also learn the ability to listen well. Keep an open mind and listen for 
customer feedback or suggestion. 
Maintain your volume: 
Your volume should be neither too high nor too low. Your talk should not sound like a noise. 
There should be softness and positivity in your sound. When the group is small, speak softly and 
be louder when the group is large. Do not shout. 
Prepared by: Prof Nenita F Ramos Page 8

Personality development

  • 1.
    [PERSONALITY DEVELOPMENT] November14, 2013 Personality Development Personality is the sum total of ways in which an individual reacts and interacts with others. Or Personality is made up of the characteristic patterns of thoughts, feelings and behaviors that make a person unique. Importance of Personality Development: Let's not go with the bookish definition of personality development. Let me give you an example: You must have been to parties, get-togethers etc. Have you noticed that there are some people who are surrounded by lot of friends all the time and there are others who sit in the corner of the room having a drink alone? The difference between these two groups is mainly because of their different characters, thoughts and different personalities. Personality is a blend of your temperament, emotion, principles and behavior. You start developing a personality when you are a child. This personality is later molded, based on the impact of various positive and negative factors in life. However, the significance of this understanding is that, you can always keep improving your personality. In other words, if you feel that there are some features in your personality that needs to be worked upon, then it can be done. Why is personality development important? Personality development plays a significant role in three most important aspects of our life: 1) Social Relationships 2) Family Relationships 3) Professional Relationships Social Relationships Human being is a social animal. Acceptance from friends and society are very important for an individual, unless you are strong enough, not to care about others. However, at some point or the other, you do feel aloof and ignored. An individual with attractive personality has charisma, with magnetic power, to draw people towards him and make them know what he wants. Who doesn't feel great when you are recognized and accepted by the society? If you are shy and timid that shows lack of confidence in your personality. Family Relationship The home environment is warm and pleasant when a family member has vibrant and positive personality, full of fun and happiness. It's the pleasure and laughter that makes the home atmosphere to live on. The way you interact with your partner or parents or children, speak a Prepared by: Prof Nenita F Ramos Page 1
  • 2.
    [PERSONALITY DEVELOPMENT] November14, 2013 lot about your character. A weak relationship shows lack of confidence and trust. If your family relationship is not strong, that shows in your other relationships as well. Professional Relationship Meeting deadlines, maintaining good relations with your boss, punctuality are some of the challenges that an individual has to face in the office. It's not the number of challenges that matters. What matters is how you cope and balance these challenges to benefit your job. If you get frustrated on simple matters, you would easily give up. Personality Development plays such a significant role in organizations today, that you will find Personality Development Training Courses for all employees, to develop their skills and raise their motivation level. With right personality and skills, it becomes easier to interact with clients, colleagues and bosses. And also helps to face the challenge with positive approach. Approach for Personality Development First step towards that perfect personality is to be honest to yourself. You need to analyze yourself and evaluate your existing personality. This will help you understand your shortcomings. Some important features of personality development are as follows:  Cleanliness  Honesty  Unselfishness  Courteous  Respect  Good Health  Kindness  Confidence  Open Mindedness It is not easy to train yourself and achieve above features in a day or two. You need to work hard. Take each quality one at a time and try to practice it in your daily life. Any personality is first judged by its physical appearance, so cleanliness, your dressing style, the way you walk, how you groom etc. is very important. 80% of your physical appearance can be improved just by a good posture. If you walk straight with your head held high, you automatically develop grace in your movement. Nobody in this world is perfect. But if you wish to grow in your life, you need to make yourself shine by polishing your character and behaviour. Remember, only practice can make a man perfect and help in transforming a personality into the one that can succeed in every aspect of a life. Prepared by: Prof Nenita F Ramos Page 2
  • 3.
    [PERSONALITY DEVELOPMENT] November14, 2013 Specific skills to be developed and implemented in higher institutions of learning are: • Communication skills. • Thinking and problem solving skills. • Team spirit. • Life long learning. • Entrepreneur skills. • Ethics, morals and professionalism. • Leadership skills. SIXTEEN PRIMARY PERSONALITY TRAITS: 1. Reserved vs. Outgoing 2. Less intelligent vs More intelligent 3. Affected by feeling vs Emotionally stable 4. Submissive vs Dominant 5. Serious vs Happy to Lucky 6. Expedient vs Conscientious 7. Timid vs Venturesome 8. Tough-minded vs Sensitive 9. Trusting vs Suspicious 10. Practical vs Imaginative 11. Forthright vs Shrewd 12. Self-assured vs Apprehensive 13. Conservative vs Experimenting 14. Group dependant vs Self-sufficient 15. Uncontrolled vs Controlled 16. Relaxed vs Tense TRAITS FOR BUILDING POSITIVE PERSONALITY: 1. Accept Responsibility: The price of greatness is the responsibility – Winston Churchill 2. Show consideration: Show consideration, courtesy, politeness and caring. 3. Think Win-Win: Win-Win philosophy is the ultimate way to success in the collaborative and networked world. One who master that art can achieve greatly. Prepared by: Prof Nenita F Ramos Page 3
  • 4.
    [PERSONALITY DEVELOPMENT] November14, 2013 4. Choose your words carefully: The principle is your speaking must be better than silent, rather be silent. Words spoken out of bitterness can cause irreparable damage. The way the parents speak to their children in many instances shapes their children’s destiny. 5. Never Criticize, Complain and Condemn: Constructive criticism is a terminology used to conceal one's own cynicism. After all the limit of constructiveness of constructive criticism vary from person to person. We sometime misjudge this limit and many times cross the limit which is detrimental. 6. Smile and Be Kind: Smile is the shortest distance between two people. 7. Put Positive interpretation on other people’s behavior: We see the world not as it is, but as we are. So when we are interpreting other people’s behavior negatively we just reflecting our own mentality to this situation. In contrast when interpret positively, chances that other people may realize its negativity and change or amend this. 8. Be a Good Listener: Effective communication is 50% listening, 25% speaking, 15% reading and 10% writing. So when we listen carefully then 50% communication is done. 9. Be Enthusiastic: Nothing great was ever achieved without enthusiasm --- Ralph Waldo Emersion 10. Give honest and Sincere Appreciation: The desire to feel important is one of the greatest craving in most of the human beings and it can be a great motivator. Honest and sincere appreciation makes one feel important and promote these positive qualities in him. In contrast giving false and insincere appreciation is flattery or sycophancy which in the long run is harmful to the recipient. 11. When you make a mistake, accept it and make it easy to amend: Mistakes are to be learned from. So accept it immediately and make change or amend easy. 12. Discuss but don’t argue: Arguing is like fighting a losing battle. Even if one wins in the argument, the cost may be more than the worth of victory. An Ignominious victory is a defeat itself. Prepared by: Prof Nenita F Ramos Page 4
  • 5.
    [PERSONALITY DEVELOPMENT] November14, 2013 13. Don’t Gossip: Gossip may lead to slander and defamation of character. People who listen to gossip are as guilty as those who do the gossiping. 14. Turn your promises into commitment: Commitment leads to enduring relationship through thick and thin. It shows in a person's personality and relationship. 15. Be grateful but do not expect gratitude: 16. Be dependable and practice loyalty: An ounce of loyalty is worth more than a pound of cleverness. Ability without dependability is of no worth. 17. Avoid bearing grudges: Life is too small to bear grudges. John Kennedy once said “forgive the other person but don’t forget their name.” Means “if one cheated me once it is his fault, but if cheats me twice then it is my fault.” 18. Practice honesty, Integrity and Sincerity: Lies may have speed, but the truth has endurance. Honesty, Integrity and Sincerity have more enduring effect than the opposite. 19. Practice Humility: Don’t be cheated regularly to forgive. Confidence without humility is arrogance. Sincere Humility is the foundation of all virtues. It is a sign of greatness. 20. Be understanding and Caring: The best way to be understood is to be understanding. And the basis of real communication also understands. 21. Practice courtesy on daily basis: 22. Develop a sense of humor: Have a sense of humor and you will possess the ability to laugh at yourself. A sense of humor makes a person likeable and attractive. Some people are humor-impaired. 23. Don’t be sarcastic and put others down: 24. To have a friend be a Friend: Prepared by: Prof Nenita F Ramos Page 5
  • 6.
    [PERSONALITY DEVELOPMENT] November14, 2013 Mutual trust and confidence are the foundation stones of all friendship. 25. Show Empathy: Empathy alone is a very important characteristic of positive personality. People with empathy ask themselves this question, “how would I feel if someone treated me that way?” Prepared by: Prof Nenita F Ramos Page 6
  • 7.
    [PERSONALITY DEVELOPMENT] November14, 2013 Enhance your communication No matter how well-qualified you are, you always remain one step ahead of others if you have an excellent communication skill. Personality development is the amalgamation of various skills like social, personal, communication, positive attitude etc. but in today's competitive world, communication skill tops them all. Communication in personality development is not just effective speaking but its effective listening as well. The communication process is complete when the message sent is received, understood and responded well by the recipient. Today most of the organizations are customer centric and with the world becoming smal ler and smaller, clients or customers are not just national but international as well. We may have to interact with our clients on daily basis. If our communication skill is not up to the mark, we may be at a disadvantage and things may not work as we expect. Bad communication skill may also lose you clients. It is said that "Rome was not built in a day", similarly communication cannot be learnt in a single day. This skill is learnt and evolved gradually. Today, I am concentrating on how communication skill is necessary in business or corporate world. Here are some tips that might be helpful to brush your communication skills: Be clear on your speech: Be clear on what you are talking. Be very sure that you understand what you speak before the client does. Use simple and clear words. Maintain a steady pace. Think before you speak: Frame the sentence in your mind before you talk. I know it will be difficult in the beginning but you will master this technique gradually. This technique will help you avoid unnecessary words in the conversation like "aaa", "umm" etc. If you are preparing for a meeting with a client, think all that you are going to talk with him in the meeting. A mock meeting with your friend will help you gain confidence. Make sure your pronunciation is clear: It is very important that the words are pronounced clearly. You may not find it problematic when in conversation with an Indian clients but with international clients, you need to be very Prepared by: Prof Nenita F Ramos Page 7
  • 8.
    [PERSONALITY DEVELOPMENT] November14, 2013 clear and concise. Do not try to put accent. This will make you sound fake. Have a neutral accent. Neutral accent is universally accepted. Be positive: Your sentences should sound very positive. End your meeting or talk on a positive note. When you talk positive, your overall personality looks optimistic and constructive. Think from client's point of view: Every time you talk, make sure that client understands you well. Just think from his point of view. What if you were in his place, would you agree to the suggestion? The talks should be beneficial to you and the client. Put yourself in your client's shoe. Show empathy. Maintain good posture and eye contact: A good communicator has a good posture and eye contact. That shows confidence in you. Maintain eye contact while talking to your client. When addressing to a group of people, glance every person alternatively. Maintain your pace: Your speech should not be too fast or too slow. Talking too fast is the sign of nervousness and client may doubt your caliber. At the same time, talking too slow may bore your client. Hence, it's important that you maintain a moderate pace. Reading newspaper can help you understand your pace. Listen: Communication is not just active talking but active listening as well. While you make sure that you talk well, you should also learn the ability to listen well. Keep an open mind and listen for customer feedback or suggestion. Maintain your volume: Your volume should be neither too high nor too low. Your talk should not sound like a noise. There should be softness and positivity in your sound. When the group is small, speak softly and be louder when the group is large. Do not shout. Prepared by: Prof Nenita F Ramos Page 8