Contact (Narasumber): Kanaidi, SE., M.Si., cSAP HP. 0812 2353 284, WA:0878 2330 6608 e-mail : kanaidi963@gmail.com atau kanaidi@yahoo.com -----------------------------------------------------

1. Successful
Interpersonal Skills

2. What is Interpersonal Relationship
(IR)?
Social
associations
Connections
Affiliations
between two or more people

3. Interpersonal Relationships
• is an association between two or more people
that may range from fleeting[dubious – discuss] to
enduring. This association may be based on
inference, love, solidarity, regular business
interactions, or some other type of social
commitment.
• Interpersonal relationships are formed in the
context of social, cultural and other influences.
The context can vary from family or kinship
relations, friendship, marriage, relations with
associates, work, clubs, neighborhoods, and
places of worship. They may be regulated by law,
custom, or mutual agreement, and are the basis
of social groups and society as a whole.
• adalah hubungan antara dua orang atau lebih yang
dapat saja didasarkan pada adanya suatu kesimpulan,
rasa cinta, solidaritas, interaksi bisnis, atau jenis
komitmen sosial lainnya.
• Hubungan interpersonal terbentuk dalam konteks
pengaruh sosial, budaya dan lainnya. Konteksnya dapat
bervariasi dari keluarga atau hubungan kekerabatan,
persahabatan, perkawinan, hubungan dengan rekan,
pekerjaan, klub, lingkungan, dan tempat ibadah.
Mereka dapat diatur oleh hukum, kebiasaan, atau
kesepakatan bersama, dan merupakan dasar dari
kelompok sosial dan masyarakat secara keseluruhan.

4. Interpersonal Relationships
• Interpersonal Relationships vary in differing levels
of intimacy and sharing, implying the discovery or
establishment of common ground, and may be
centered around something(s) shared in
common.
• We define types of interpersonal relationships in
terms of relational contexts of interaction and the
types of expectations that communicators have
of one another to participate in positive, caring,
and respectful relationships.
• Hubungan Interpersonal memang bervariasi
dalam tingkat keintiman. Yang penting adalah
adanya suatu kesamaan, dan dapat saja berpusat
pada sesuatu yang dimiliki bersama dan dianggap
penting bagi bersama.
• Misalnya dalam konteks hubungan interaksi
berdasarkan jenis harapan yang dimiliki satu sama
lain untuk berpartisipasi dalam hubungan yang
positif, penuh perhatian, dan saling menghormati.

5. What Influences Interpersonal
Relations?
Interpersonal relations are important :
• Research has shown that managers believe that
interpersonal and communication skills are the greatest
challenge of the next century.
• Though some think these areas are overstressed, executives
do not.
• Since interactions in the workplace are increasing,
interpersonal relations skills are of high necessity to ensure
behavioral productivity.
• While it is true that you cannot always choose the people
that you work with, you can learn to improve your
professional relationships by learning to understand others.
• Penelitian telah menunjukkan, para manajer percaya
bahwa keterampilan interpersonal dan komunikasi
adalah tantangan terbesar pada masa mendatang.
• Karena meningkatnya interaksi di tempat kerja,
keterampilan hubungan interpersonal sangat
diperlukan dalam meningkatkan produktivitas kerja
dan berperilaku.
• Benar juga bahwa Anda tidak selalu dapat memilih
orang yang bekerja dengan Anda, Anda dapat belajar
meningkatkan hubungan profesional dengan belajar
memahami orang lain.

6. • Interpersonal relationship skills help us to
relate in positive ways with our family
members, colleagues and others. This may
mean being able to make and keep friendly
relationships as well as being able to end
relationships constructively
What Influences Interpersonal
Relations? . . . .
• Interpersonal relationship skill dapat
memembantu kita berhubungan secara
positif dengan anggota keluarga, kolega,
dan orang lain.
• Ini dapat diartikan mampu membuat
dan menjaga hubungan yang baik dan
ramah, serta mampu mengakhiri
hubungan secara baik pula.

7. Penggunaan Kata-kata yang Benar
Tingkatkan Kemampuan
Pengguaan kata-kata yang baik
Antara lain:
• Selalu menyapa dan memberikan senyuman.
• Mendengarkan sebanyak kamu berbicara.
• Perlihatkan mimik yang tepat.
• Pahami dengan siapa kita berbicara.
• Tingkatkan kemampuan berbicara positif.
Que_TBK (16)

8. Antara lain:
• Selalu menyapa dan memberikan senyuman.
• Mendengarkan sebanyak kamu berbicara.
• Perlihatkan mimik yang tepat.
• Pahami dengan siapa kita berbicara.
• Tingkatkan kemampuan memaparkan
(Presentasi & Public Speaking).
Que_TBK (16)
Tingkatkan Kemampuan
Pengguaan kata-kata yang baik

9. Bahasa Tubuh
• Ekspresi Muka
• Pandangan Mata
• Gestur atau gerakan isyarat
• Sentuhan
• Sikap tubuh

10. Facial expressions are
the key characteristics
of nonverbal
communication. Your
facial expression can
communicate
happiness, sadness,
anger or fear.
Facial Expressions

11. Eye contact, a key characteristic of
nonverbal communication,
expresses much without using a
single word. In American culture,
maintaining eye contact shows
respect and indicates interest.
Eye contact also establish the
nature of a relationship.
Eye Contact

12. A gesture is a characteristic
of nonverbal communication
in which visible body actions
communicate particular
message.
Gestures include movement
of the hands, face, or other
parts of the body.
Gestures

13. Haptic communication is
communicating by touch.
Touch or Haptics is the
characteristic of nonverbal
communication and used when
we come into physical contact
with other people.
For example: We use
handshakes to gain trust and
introduce ourselves.
Haptic or Touch

14. Posture and how you carry
your self tells a lot about you.
How you walk, sit, stand or
hold your head not only
indicates your current mood,
but also your personality in
general.
For example, if you cross your
arms while standing, you
indicate that you may be closed
off and defensive. Meanwhile,
walking with your head down
and avoiding eye contact with
others may indicate shyness.
Posture

15. Personal space is your "bubble" -
the space you place between
yourself and others. This invisible
boundary becomes apparent only
when someone bumps or tries to
enter your bubble.
Personal space

16. Nonverbal Communication
Around the World
Nonverbal Communication in Pakistan
Expressing happiness, respect and love for others.

17. 17
MicrosoftPhoto
Nonverbal Communication Aroundthe World

18. Nonverbal Communication in China
The Chinese don't like being touched by
strangers. Therefore don’t make any body
contact.
Cultural effect
Nonverbal Communication Aroundthe World

19. Nonverbal Communication in Argentina
A handshake and nod show respect when
greeting someone.
Cultural effect
Nonverbal Communication Aroundthe World

20. Nonverbal Communication in India
Greeting with 'namaste' - placing both
hands together with a slight bow is a very
common nonverbal communication and
shows respect.
Cultural effect
Nonverbal Communication Aroundthe World

21. Nonverbal Communication Around the World
Nonverbal Communication in the
U.S.A
Quite Informal way of nonverbal
communication - A handshake, a
smile, and 'hello'.
Cultural effect

22. What emotion is
being expressed
here?

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